Every review we hold for the Chobham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat Service From Start to Finish
Hannah and Shelby have been a pleasure to deal with and both provided a great service from start to finish.
Tom · 23 June 2016
Agent replied · 15 June 2024
Dear Tom,Thank you for your kind review!We are so pleased that Hannah and Shelby have provided you with exceptional service! I have passed on your comments to them both who wish you all the best.Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotExcellent
Excellent advice, follow through and communication throughout the sale process. Thoroughly recommend the Waterfords team in Yateley.
Customer · 15 April 2019
Agent replied · 15 June 2024
Dear Customer,Thank you so much for taking the time to review Waterfords. We appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you've been happy with the service and your comments will be passed on to the Yateley team. Please do let us know if there's anything else we can help with.Kindest Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agentsmarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotPleasure to deal with kept us up to …
Pleasure to deal with kept us up to date every step of the way thankyou all at Waterfords .
Lorraine · 23 October 2017
Agent replied · 15 June 2024
Dear Lorraine Fisher, Thank you so much for taking the time to write us a review. We are very pleased to hear that it was a pleasure to deal with ourselves here at Waterfords and that we kept you up to date every step of the way. We are very grateful you have shared your experience with us. All the best in future, Kind Regards, Waterfords,
★★★★★ 5/5
TrustpilotCommitment
Excellent company who helped all the way through the many hurdles and problems that arose with a very committed team.
Colin · 26 April 2016
Agent replied · 15 June 2024
Dear Mr. Myers,Thank you very much for your review.Our Camberley office were pleased to help you through the sale of your property and want to thank you for choosing Waterfords. Kind regards,Waterfords.
★★★★★ 4/5
TrustpilotGood solid service
Good solid service, and quick turnaround to queries. A pleasure to deal with, even for a complete novice!
Michael · 27 July 2018
Agent replied · 15 June 2024
Dear Michael,Thank you for your review. We are pleased that you found your experience with us very good. If there's anything we could have done differently to make the service five stars, please do let us know so we can improve in the future. We welcome all feedback so we can continuously improve the service we offer.Kind Regards,Brendan CoxManaging DirectorWaterfords
★★★★★ 5/5
TrustpilotFriendly and helpful staff
All the staff are so friendly and helpful. I can't fault their attitude and no question went unanswered.
Fran · 18 July 2018
Agent replied · 15 June 2024
Dear Liz,Thank you so much for your positive review. We are pleased to hear that we could be of assistance. We look forward to helping again where we can.Kind Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agents
★★★★★ 5/5
TrustpilotWe had a very positive experience from…
We had a very positive experience from the moment we enquired about our new rental property.
Cheryl · 29 August 2019
Agent replied · 15 June 2024
Dear Customer,Thank you so much for taking the time to review Waterfords. We appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you've been happy with the service.Please do let us know if there's anything else we can help with.Kindest Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agentsmarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotEfficient
Efficient, professional and polite. Matt Blackman listened to our requirements and issues carefully, and was very helpful.
Sai · 18 February 2019
Agent replied · 15 June 2024
Dear Sai,Thank you for taking the time to leave us a review. We really appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you are happy with the service that Matt and the lettings team provided. Do let us know if you need any further assistance at any time.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotWaterfords has been great
Waterfords has been great. I am really happy with the way they have handled my rental property.
Customer · 5 February 2019
Agent replied · 15 June 2024
Dear customer,Thank you for taking the time to review our service. We are delighted to hear that you are happy with how we handled your rental. Please do let us know if you have any questons or need further assistance.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotThank you very much
Thank you very much, service was excellent, Bradley especially thank you for your attentive and professional assistance,David Sheen
David · 9 February 2018
Agent replied · 15 June 2024
Dear David Sheen,Thank you so much for leaving an excellent review for Bradley Joyce!Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotAlways very helpful and friendly…
Always very helpful and friendly without being pushy or obviously making up information like other estate agents.
Customer · 6 November 2018
Agent replied · 15 June 2024
Dear customer,Thank you so much for your positive review of the service you received. We really appreciate your feedback. We strive to be friendly and change the perception of estate agency so to hear that we've achieved this for you is fabulous! Do let us know if we can help with anything else.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotExcellent service from start to finish.
Excellent service from start to finish, really understood our buying and selling challenge and supported effectively throughout the process!
Vince · 31 October 2016
Agent replied · 15 June 2024
Dear Vince Kerr,Thank you so much for such a positive review!We are so pleased you found the service provided by the Chobham team to be supportive and such a high standard from start to finish! I have passed on your comments to the team who wish you all the best in your new home! Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotHappy to use again
I was happy with the service received from Waterfords. Communication was good and they sold my house very quickly.
David · 22 August 2016
Agent replied · 15 June 2024
Dear David,Thank you so much for choosing Waterfords to market your property and then taking the time out to let us know about your experience! We are so pleased to hear what a good job the team in Camberley did for you - all the best for the future! Kind regards, Waterfords.
★★★★★ 5/5
TrustpilotGreat service
Great service , very helpful was able to find my new place and have everything signed and confirmed within less then a few hours would highly recommend.
GIONATAN · 2 April 2023
★★★★★ 5/5
TrustpilotWonderful service from start to finish
Wonderful service from start to finish, amazing updates through out the whole life cycle
Customer · 11 March 2020
Agent replied · 15 June 2024
Thanks so much for taking the time to write us such a lovely review. If we can be of any assistance in the future please don't hesitate to contact us.Kind regardsCaroline PitcherMarketing ManagerWaterfords Estate Agents
★★★★★ 5/5
TrustpilotGreat staff
Great staff, kept me informed throughout and very helpful. Big thanks to matthew, Sophie, Nicole and Chiltern.
Shazia · 20 September 2018
Agent replied · 15 June 2024
Dear Shazia,Thank you so much for your review of the Lettings Department. We are glad you found the team helpful. Please let us know if there's anything we can do to help further.Kind Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agents
★★★★★ 5/5
TrustpilotAmazing service from start to finish
Amazing service from start to finish. I would highly recommend Waterfords to all my friends and family
Anne · 29 August 2018
Agent replied · 15 June 2024
Dear Anne,Thank you so much for your lovely review. The whole team here are Waterfords are delighted to receive it. Please do let us know if you need further advice or assistance in the future.Kind Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agents
★★★★★ 4/5
TrustpilotThe Farnham team were very productive in getting many viewings
The Farnham team were very attentive, extremely well mannered and helpful in every aspect of the house sale.
Rob · 5 October 2017
Agent replied · 15 June 2024
Dear Rob Corke,Thank you so much for taking the time to leave our Farnham team a review. While we are very pleased that you were happy with the service, we are sorry not to have been able to achieve 5 stars from you on this occasion.If there is anything you feel we could have improved upon please feel free to e-mail customerservice@waterfords.co.uk as we would be very interested to hear your suggestions.All the best in your new home.Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotExcellent team
Very professional, experienced team that helped drive our sale to a positive conclusion despite a long chain.
Peter · 20 July 2018
Agent replied · 15 June 2024
Dear Peter,Thank you so much for your positive review. We aim to take a stress out of the moving process so to hear that your long chain came to a positive conclusion is brilliant news. Please let us know if we can assist you any further.Kind Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agents
★★★★★ 5/5
TrustpilotFully recommended
Waterfords have been very proactive in the handling of my purchase and I would recommend them.
Anne · 9 March 2019
Agent replied · 15 June 2024
Dear Anne.Thank you for taking the time to leave us a review. We really appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you are happy with the service you received. We will pass the feedback onto the team. Do let us know if you need any further assistance.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
★★★★★ 4/5
TrustpilotI am happy for now how Waterfordes a…
I am happy for now how Waterfords a managing my property and with their polite employee.
Customer · 27 February 2019
Agent replied · 15 June 2024
Dear Customer,Thank you for taking the time to leave us a review. We really appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you are happy with the service you are currently receiving from our Lettings team. We will pass the feedback onto them. Do let us know if you need any further assistance and if there is anything we can do to improve our service levels to five stars for you. We are always open to feedback.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotExemplary service
Exemplary service! Would recommend.
Aidan · 24 March 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotAbsolutely fabulous service thank youu…
Absolutely fabulous service thank youu soo much guys and girls at Waterfords, really loyal and respectful
Toby-leo · 18 January 2019
Agent replied · 15 June 2024
Dear Toby,Thank you so much for your positive review. We really appreciate your feedback. Do let us know if we can help with anything else.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
★★★★★ 4/5
TrustpilotExcellent Dedicated Service from Ryan…
Excellent Dedicated Service from Ryan and Luke. I highly recommend this company to sell your house.
Customer · 5 November 2018
Agent replied · 15 June 2024
Dear Simon,Thank you so much for your positive review of the service you received from our Chobham team. We really appreciate your feedback. Is there anything we could have done differently to provide a 5 star service? Do let us know if we can help with anything else in the future.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
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