Trusted Agent profile · Chobham
★★★★★
1,636 reviews across 2 platforms
32 High Street, Chobham, GU24 8AA
Waterfords's office in Chobham, at 32 High Street, is rated 4.9 out of 5 across 1,636 reviews on two platforms, including 25 Google reviews rated 5.0.
Every review we hold for the Chobham office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent service
Everyone in the office knew my details so I was never passed from one to another when I phoned with a query.
Dear Sir/Madam,Thank you for leaving us such a great review!We are delighted to receive such positive feedback to let us know our negotiators are doing an excellent job and your queries were all efficiently dealt with.Kind regards,Waterfords.
4/5
TrustpilotVery good at communicating every stage…good customer experience
Very good at communicating every stage of the sale. Very good at Marketing the property.
Thank you for taking the time to leave us a review. It's great to hear that you feel the marketing and communication were good at Waterfords. Is there anything we could have done to make your experience 5 star? That's what we strive for at Waterfords so we would love to hear your thoughts on how to improve our service. Feel free to email us with any comment: marketing@waterfords.co.uk.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
5/5
TrustpilotReally helpful and efficient.
Really helpful and efficient.Communication excellent.Extremely polite at all timesVery personableWould highly recommend
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from our team at Waterfords.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
5/5
TrustpilotEmma Holland - Fleet Branch
I cannot fault the professionalism and dedication of Emma throughout what was a very stressful process.She is a credit to the company.
Dear Claire Williams,What a lovely review - thank you very much!We are so pleased that Emma Holland stood out throughout the sale of your property! We wish you a long and happy future in your new home and if ever we can be of assistance again please do not hesitate to get in touch!All the best,Waterfords.
5/5
TrustpilotWaterfords team
The staff at Waterfords have been amazing, very helpful and made my move easy.Thanks again to the team.
Thank you taking the time to leave us a review. We really appreciate your feedback. Do let us know if that's anything else we can help with.Kind Regards,Sophie BrooksMarketing Manager
5/5
TrustpilotRecommended
Michael and Emma really helped with the purchase of my property from start to finish. Very responsive and professional throughout.
Dear customer,Thank you so much for your positive review of the service you received from our Fleet team. We really appreciate your feedback. Do let us know if we can help with anything else.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
5/5
TrustpilotI was kept fully informed when finding…
I was kept fully informed when finding a buyer and also during the progress through to exchanging contracts and completion.
Dear customer,Thank you so much for your positive review of the service you received. We really appreciate your feedback. Do let us know if we can help with anything else.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
5/5
TrustpilotExcellent customer service
We bought our house from Waterfords and they were really professional, very understanding and kept us up to date, would recommend them.
Dear Clare,Thank you so much for your review!We are so pleased to discover how great your experience was with buying a property through our Chobham office - the team are very grateful for your recommendation!All the best in your new home.Kind regards,Waterfords.
5/5
TrustpilotGeorge and Tom worked well as a team
George and Tom worked well as a team to achieve the sale. Well done guys!
Thank you for taking the time to leave us a review. We are delighted to hear you found the service helpful. We will pass on your kind comments to Tom and George in Chobham.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
5/5
TrustpilotExcellent service from Sarah in the…
Excellent service from Sarah in the Yateley office, very helpful and accommodating in helping us sell our house
Thank you for taking the time for leave our Yateley team a lovely review. Do let us know if we can help with anything else.Kind Regards,Sophie BrooksMarketing Manager
5/5
TrustpilotTkx very much to Liam
Tkx very much to Liam, did a good job under different circumstances
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received Liam in our Yateley team.Please let us know if there's anything else we can do to help.Kind Regards,Brendan Cox,Managing Director
5/5
TrustpilotProfessional and friendly
Professional and friendly, speedy response to any emails I send.Second time of using Waterfords and would rate 5 stars.
Dear John,Thank you for taking the time to leave us a review. We really appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you are happy with the service you received for the second time around! Do let us know if you need any further assistance at any time.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
5/5
TrustpilotAlex
AlexDid 100% of what i would expect from an estate Agent- Easy to arrange viewings-Knowledgeable about the property-Gave me space to view at my pace-Followed up subsequent questions in a timely way
5/5
TrustpilotGreat team
Great team, worked diligently throughout the process.Highly recommended.
Thank you for taking the time to leave us a review. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback. Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
5/5
TrustpilotGreat Team
We have worked along side Waterford Estate Agents for many years they are reliable and very professional and we have a great working relationship with Fiona, Jess and Jack
5/5
TrustpilotRobert
Robert, a great asset for Waterfords. Available, ready and professionally prepared. Optimum appearance. Thumbs up.
Thank you for taking the time to leave us a review. We are delighted to hear you found the service helpful. We will pass on your kind comments to Robert and the lettings team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
5/5
TrustpilotYateley Branch
Excellent service throughout the selling and buying period, best Estate Agents in this area.Particular A1 service from Kris Holmes and Jessica.
Dear Doug Claridge,Thank you very much for taking the time to leave us an A1 review!We are so pleased that our Yateley team provided you with an excellent service throughout your journey with us!I have passed your comments over to both Jessica and Kris who send their best wishes for the future in your new home!Kind regards,Waterfords.
5/5
TrustpilotProfessional & courteous
David (Sales Manager) and Emily (Lettings Negotiator) provided an exceptional level of service and I would highly recommend Waterfords Estate Agents.
Dear Ian Kirke,Thank you so much for leaving us an excellent review and recommendation! We are delighted to hear that you found the service David Burrows and Emily Pilbeam provided you on the valuation of your property to be professional and of an exceptional standard! I have passed your comments on to both David and Emily who send their kindest regards and if we can ever help again in the future we would be thrilled to welcome you back!Best wishes,Waterfords.
5/5
TrustpilotEfficient service
Raymond Veljkovik recently assisted us in securing a suitable rental property.His service was efficient and friendly throughout.
Thank you very much for your review about our Lettings service. We will pass on your comments to Ray and the team. Let us know if there's anything else we can help with.Kind Regards,Sophie BrooksMarketing Manager
5/5
TrustpilotTop notch customer service from Rob…
Top notch customer service from Rob whilst I was hunting for a house to rent. Thank you.
Thank you for taking the time to write a review. We really appreciate your feedback. Let us know if there’s anything else we can help with.Kind Regards,Sam CharltonLettings Director
5/5
TrustpilotA great friendly estate agents
A great friendly estate agents! Professional and easy to communicate with. Would definitely use them again and would recommend.
Dear 'Happy Househunter'!Thank you so much for your review. We pride ourselves on being friendly and helpful at Waterfords. Our dedicated Customer Contact Centre means we are very easy to get hold of so you don't have to speak to an answering machine! I will pass on your kind words to the team. Please do let us know if we can be of further assistance in the future.Kind Regards,Brendan CoxManaging DirectorWaterfords Estate Agents
5/5
TrustpilotStaff very friendly and efficient
Staff very friendly and efficient, and kept you updated every week, can certainly recommend them.
Thank you for taking the time to leave us such a nice review about the team. We are delighted to hear everything went well for you.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
5/5
TrustpilotGreat help
Great help, thank you so much!
Thank you for taking the time to leave us a review. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
5/5
TrustpilotExcellent service
Excellent service, punctual approach, efficient on information and competitive, we shall strongly recommend Waterfords to friends and family.
Dear Dennis,Thank you so much for your positive review of the service you received. We really appreciate your feedback. Do let us know if we can help with anything else.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
