Every review we hold for the Chobham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMatt from the Camberley branch was spot…
Matt from the Camberley branch was spot on found exactly what we were looking for in quick timing too excellent service !
Reece · 4 May 2019
Agent replied · 15 June 2024
Dear Customer,Thank you so much for taking the time to review Waterfords. We appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you've been happy with the service. In particular thank you for your kind comments about Matt in our Lettings Team, he will be delighted to hear your testimonial.Please do let us know if there's anything else we can help with.Kindest Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agentsmarketing@waterfords.co.uk
★★★★★ 4/5
TrustpilotThe service was good with extra effort…
The service was good with extra effort towards the end of the process.Staff were friendly, approachable but professional.I would recommend them to friends.
John · 18 September 2018
Agent replied · 15 June 2024
Dear John,Thank you for your lovely review about the service you received from our Chobham team. We were happy to help you throughout the process and I will pass on your comments to the team.If there is anything you feel that we could improve on that would have made your experience a 5 star one, then please contact me. We always welcome feedback so we can continuously improve our service. You can send your comments to sbrooks@waterfords.co.uk or call our Customer Contact Centre on 01252 235348.We hope we can help you again in the future. If you need any further assistance, please do not hesitate to get in touch.Kind Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agents
★★★★★ 5/5
TrustpilotWaterfords Excellent Service
Introduced a buyer immediately following valuatiowho proceeded to completion. Never advertised as unnecessary. Kept us updated during the entire process. Very pleased with their service
Customer · 21 May 2016
Agent replied · 15 June 2024
Dear Mr. Young,Thank you so much for your review!We are so pleased you had such a great experience with our team in Camberley and we wish you all the best for the future.Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotSale via Yateley branch
Always friendly, helpful and efficient. Needing to re-market the property we had 10+ potential buyers viewing within 24 hours, and sale agreed within 3 days.
Customer · 7 May 2016
Agent replied · 15 June 2024
Thank you for your kind comments!I have passed on your review to our team in Yateley who were delighted to assist you with marketing.All the best,Waterfords.
★★★★★ 5/5
TrustpilotWe very much appreciated Darren’s…
We very much appreciated Darren’s advice and professionalism. We would certainly recommend Waterfords to friends and family without hesitation.Lin & Nick Taylor.Yateley.
Lin · 1 April 2019
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We really appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you are happy with the service you received. We will pass the feedback onto the team. Do let us know if you need any further assistance.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotI have to say that it has been an…
I have to say that it has been an absolute pleasure working with you guys over the past few years.
Rees · 7 February 2020
Agent replied · 15 June 2024
Dear Rees, thanks so much for taking the time to write us such a lovely review, we have passed on your comments to our team. If we can be of any assistance in the future please don't hesitate to contact us.Kind regardsCaroline PitcherMarketing ManagerWaterfords Estate Agents
★★★★★ 5/5
TrustpilotVery impressed with Waterfords
Very impressed with Waterfords. Very professional helpful and the service Matthew Blackman gave me was spot on.Thank you for your hard work.
Ian · 15 March 2019
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We really appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you are happy with the service you received. We will pass the feedback onto the team. Do let us know if you need any further assistance.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotDarren & his team were fantastic
Darren & his team were fantastic, couldn’t ask for a better agent, my house was sold & completed in 8weeks !
Maria · 25 August 2019
Agent replied · 15 June 2024
Dear Customer,Thank you so much for taking the time to review Waterfords. We appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you've been happy with the service from our Yateley team. We will pass on your lovely review to Darren.Please do let us know if there's anything else we can help with.Kindest Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agentsmarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotEllie and the Waterford's team were…
Ellie and the Waterford's team were superb in making this process easy. Highly recommend.
Jon · 12 August 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from our Lettings Team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotWe bought a house that was sold through…
We bought a house that was sold through Waterfords. Our overall experience with them was very good. They were super professional and straightforward.
KAILYN · 7 June 2018
Agent replied · 15 June 2024
Dear Kailyn Deyn,Thank you for leaving a review of your experience with our Fleet team.We are delighted to hear what good service they provided to you and that you found them professional and straightforward.All the best in your new home!Kind regards,Sophie BrooksMarketing ManagerWaterfords Estate Agents.
★★★★★ 5/5
TrustpilotFriendly professional staff
Friendly professional staff, answered all our queries.
Tracy · 15 August 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave us a 5 star rating. It is very much appreciated. Do get in touch if there is anything else we can help you with.Kind Regards,Ben BakerHampshire Area Manager
★★★★★ 5/5
TrustpilotGreat Service!
Great service throughout the whole process of purchasing from Liam, would recommend!
Matthew · 6 December 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotWe were given sensible guidance and…
We were given sensible guidance and kept well informed as the process progressed
Normans · 4 October 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received. Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotEfficient and helpful
Great service, very quick to respond to any queries. Always made time available to go back and visit the property I was interested in.
Miss · 15 February 2017
Agent replied · 15 June 2024
Dear Miss. Baxter,Thank you so much for your kind words! It is brilliant to hear what great service you received from our team in Sunningdale when purchasing your property.We hope you are very settled in your new home.All the best,Waterfords.
★★★★★ 5/5
TrustpilotGood service with regular updates.
Good service with regular updates from Sandra Krol.
Shane · 24 June 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Camberley team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 4/5
TrustpilotGreat customer service
Just to say I have been very impressed by Sam Charlton’s high level of Customer Service. He is a credit to the company.
David · 20 March 2018
Agent replied · 15 June 2024
Dear David Ashworth,Thank you so much for leaving a review for Sam Charlton.While we are thrilled you have been so impressed with the customer service you have received, we are sorry that we haven't been able to achieve 5 stars on this occasion. Please feel free to e-mail us at customerservices@waterfords.co.uk with any suggestions on how we could improve for the future.Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotFriendly, efficient and pro-active
The main agent that we dealt with had a friendly, efficient and pro-active approach. Delighted with the service we received!
Eric · 30 November 2019
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review, we really appreciate your feedback. Do let us know if there's anything else we can help with.Kind Regards,Sophie BrooksMarketing Manager
★★★★★ 5/5
TrustpilotGreat service
Waterfords have been superb from the start of our relationship. Smooth all the way. Fast responses every time I have needed something. Highly recommended.
David · 14 December 2016
Agent replied · 15 June 2024
Dear David Holiday,Thank you so much for sharing your experience of renting a property with Waterfords - it is greatly appreciated!It is amazing to hear that you found the service received from our Property Management department to be of a superb standard! I have passed on your comments to the team who would like to wish you a Merry Christmas and Happy New Year!Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotNew build viewing
Helpful, professional and well informed advice from Bethan Thomas @ Waterfords on a new build viewing.
Rachel · 13 February 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from Bethan and new homes team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotGreat experience!
We had a lovely estate agent named Rob; he was very attentive and friendly, would definitely recommend!
Olivia · 11 November 2020
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We are delighted to hear you found the service helpful. We will pass on your kind comments to Rob and the lettings team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 4/5
TrustpilotGood service
Happy with their great service and assistance. It made it easier to get things done knowing we had someone helping us with our move.
Roberta · 19 August 2016
Agent replied · 15 June 2024
Dear Roberta Thiruthippully,Thank you so much for leaving us a review on your experience with our Hampshire Lettings department. We are so pleased that you thought we provided you with great service but we're sorry to not have been able to achieve 5 stars on this occasion. If there was anything you felt we could have done differently please feel free to contact us via email at customerservices@waterfords.co.uk. Kind regards, Waterfords.
★★★★★ 5/5
TrustpilotCan't fault the service
Can't fault the service. They went above and beyond the call of duty. Very friendly and helpful. I would definitely recommend them.
Customer · 2 October 2018
Agent replied · 15 June 2024
Dear customer,Thank you so much for your review of Waterfords Estate Agents. We are glad you found the team helpful. Please let us know if there's anything we can do to help further.Kind Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agents
★★★★★ 5/5
TrustpilotGreat customer service by Matt…
Great customer service by Matt Blackman! was very helpful and polite, made thing very easy and not complicated.
Lauren · 27 June 2020
Agent replied · 15 June 2024
Thank you for taking the time to leave us such a nice review . We are delighted to hear everything went well for you.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
Trustpilotthanks for Matt and Sam
thanks for Matt and Sam, fast response and so efficiently.been dealing with waterfords for last couple years, no issue highly recommend
Ken · 20 February 2019
Agent replied · 15 June 2024
Dear Ken,Thank you for taking the time to leave us a review. We really appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you are happy with the service you received from our Lettings team. We will pass the feedback onto them. Do let us know if you need any further assistance at any time.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
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