Every review we hold for the Chobham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAfter speaking to multiple estate…
After speaking to multiple estate agents, Matt from Waterfords really helped us find a property that suited us properly and was a key factor in obtaining the property. Wonderful estate agents, would highly recommend them to anyone.
Oli · 3 July 2019
Agent replied · 15 June 2024
Dear Customer,Thank you so much for taking the time to review Waterfords. We appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you've been happy with the service.Please do let us know if there's anything else we can help with.Kindest Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agentsmarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotEllie, Lettings
Ellie at the Fleet office has been a pleasure to work with on a proposed rental and found her to be professional with great communication and friendly with it.
Angela · 24 September 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from Ellie and the Lettings team in Fleet. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotAmazingly helpful!
Daniel and Charity at Waterfords Fleet could not have been more helpful! I had a very stressful solicitor and process and the help I received from them was amazing! Would highly recommend and definitely use them again in the future!
Natalie · 13 December 2016
Agent replied · 15 June 2024
Dear Natalie,Thank you so much for taking the time out to leave us a review and writing such a praising recommendation! We are so pleased to hear that Charity and Daniel from our Fleet team provided you with such a positive and helpful service throughout the sale of your property!I have passed your comments on to the team who wish you a Merry Christmas and all the best for the future in your new home!Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotHad a great experience with Kane when…
Had a great experience with Kane when viewing a property. He was very knowledgeable and was happy to answer the questions I had. A very professional company and a pleasure to deal with!
Ben · 11 November 2020
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We are delighted to hear you found the service helpful. We will pass on your kind comments to Kane and his team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotFantastic agency
Fantastic agency. We are about to rent our second property through these guys and they have always been very professional and efficient. Happily recommend to all thinking of buying or renting
James · 28 April 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from the Lettings team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotWorking with Waterfords
Luke and his colleagues at Waterfords have been brilliant. They have communicated proactively, listened to what we wanted to do and helped us achieve our sale and purchase. Very professional and highly recommended.
Janet · 5 November 2020
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We are delighted to hear you found the service helpful. We will pass on your kind comments to Luke and the rest of the Fleet team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotWaterfords have been very professional…
Waterfords have been very professional , Oliver White did a great job kept us informed and managed to keep everything together after lockdown . Very helpful too !Would and have recommended Waterfords already.Mrs Urry
Judy · 24 July 2020
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We are delighted to hear you found the service professional, especially with lockdown throwing a spanner in the works! We will pass on your kind comments to Oliver and the Camberley team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotAttentive ,reactive and excellent feedback during the whole process
Waterfords via Kris gave us excellent service and went beyond their obligations to give extra help.The service was in sharp contrast to the agent we used for the sale of our property.We would recommend Waterfords as a thoroughly professional outfit.
Mike · 11 August 2016
Agent replied · 15 June 2024
Dear Mr. Hill,Thank you so much for your excellent review and recommendation!It is fantastic to hear what a great job Kris Holmes did with regard to the purchase of your property. We're sorry we couldn't have helped with the sale of yours on this occasion, but in the future if we can ever help again we would be delighted to welcome you back!All the best with your new home.Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. no hassle. Everything including paperwork and money transfer was done quickly and with no problems or hidden expenses. Thankyou . Definitely will recommend you to anyone I know and hopefully will utilise your service again.
Uzma · 20 April 2019
Agent replied · 15 June 2024
Dear Customer,Thank you so much for taking the time to review Waterfords. We appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you've been happy with the service. Please do let us know if there's anything else we can help with in the future.Kindest Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agentsmarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotProfessional and efficient.
From the intial appointment to the completion of the sale of my property Waterfords gave both professional and extremely efficient and effective service. Any queries were dealt with promptly and expediently and at times the service was beyond normal expectations.
Rose · 18 April 2016
Agent replied · 15 June 2024
Dear Mrs. Tye,Thank you very much for your review.I have passed on your feedback to our Camberley office who are thrilled you had such a good experience with them and wish you all the best for the future!Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotI would 100% recommend
Good knowledge of property and appreciated the honesty around other viewings to be able to make a decision quickly. Very polite and efficient with reply’s.
Abbie · 14 April 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotFantastic and professional!
Just secured a property with Matt, He was helpful professional and helped us secure our first property with perfect timing!Very professional and fantastic to deal with would highly recommend using Waterford's, just amazing!
Dylan · 8 October 2020
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We are delighted to hear you found the service helpful. We will pass on your kind comments to Matt and the lettings team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotAll the staff I dealt with were really…
All the staff I dealt with were really helpful and friendly. I will definitely be recommending Waterfords to friends and family whenever they need any relevant services!I wouldn't consider using any other agent.I am one very satisfied customer!
Andy · 17 August 2018
Agent replied · 15 June 2024
Dear Andy,Thank you for your positive review about Waterfords. We are pleased to hear that you had a positive experience and I have passed on your comments to the whole team and they are very grateful for the feedback. Please let us know if we can be of further assistance.Sophie BrooksMarketing ManagerWaterfords Estate Agents
★★★★★ 5/5
TrustpilotNot just your average estate agents
Not just your average estate agents, the whole team went over and above what is expected. Thank you all. I would definitely recommend this team for the customer focus and unbeatable knowledge of yateley and the surrounding areas.
Karl · 9 July 2018
Agent replied · 15 June 2024
Dear Mr Cook,We are delighted to hear that you are happy with the service our Yateley team provided. They pride themselves on being knowledgeable about their 'patch' so will be really happy to hear that you found it helpful! I will be sure to pass on your comments. If there is anything else we can help with, please do get in touch.Kind Regards,Brendan CoxManaging DirectorWaterfords Estate Agents
★★★★★ 5/5
TrustpilotHighly professional service with 5 star recommendation
Excellent service from David and Daniel at the Farnham office. They have gone the extra mile to enable me to achieve the purchase of a spectacular property. I would highly recommend Waterfords to anyone seeking a property to buy.
Angie · 10 July 2017
Agent replied · 15 June 2024
Dear Mrs. Tomkins,Thank you for leaving David Burrows and Daniel Fuoco in our Farnham team a brilliant recommendation! We are so pleased we managed to secure the property you wanted and throughout the process you received highly professional service!From the Farnham team we wish you all the best and if we can ever be of assistance again please don't hesitate to get in touch!Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotA great experience with Liam from the…
A great experience with Liam from the Yateley branch, his communication and knowledge have been superb, we can't wait to get moved into our new home.
Customer · 9 February 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotPolite & courteous with a prompt …
Polite & courteous with a prompt response to questions or queries raised. Emma Holland (Senior Property Consultant, Fleet Branch) was outstanding throughout our the sale, negotiating with both sets of Conveyancing Solicitors in a professional manner - Thank you
Mr · 13 June 2017
Agent replied · 15 June 2024
Dear Mr & Mrs Blackwell,Thank you for sharing your experience with us!It is fantastic to hear that Emma Holland from our Fleet team provided you with a professional and courteous service throughout the sale of your property!I have passed your comments on to the whole team who each send their warmest regards and would be delighted to welcome you back some time in the future!All the best,Waterfords.
★★★★★ 5/5
TrustpilotSatisfied Fleet Customer
I have been extremely happy with the service that I have received from Waterfords in Fleet, particularly from Emma Holland who has remained cheerful and optimistic throughout the process and has kept me informed every step of the way.
Michelle · 7 June 2017
Agent replied · 15 June 2024
Dear Miss Amor,Thank you very much for leaving us such wonderful feedback!We are so pleased you were extremely happy with the service received throughout the journey of selling your property with our Fleet team - in particular Emma Holland! From the whole team in Fleet we wish you all the best for the future!Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotEmma Holland: proactive and cheerful assistance!
Emma Holland, from the Fleet branch, has been really fantastic throughout the whole process of purchasing our flat. She has been very professional, keeping us informed of progress, proactively chasing things up, and also very pleasant to communicate with.
Fotini · 27 April 2017
Agent replied · 15 June 2024
Dear Ms. Veligradi,Thank you for leaving Emma Holland such fantastic feedback!It is such a pleasure to hear that Emma provided you with such a proactive and cheerful experience throughout the purchase of your new property!From everyone in the Fleet team we very much enjoyed working alongside you and send our best wishes for the future!Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotSpoke with Sandra at the Camberley…
Spoke with Sandra at the Camberley branch when I enquired about a property you had listed. Very professional and a great asset to the team.
Elliot · 22 March 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotWaterfords were managing our property…
Waterfords were managing our property rentals for 3 years now and we are very happy with responsiveness, politeness and organisation of the team. Waterfords also were excellent in finding new tenants.
Viktorija · 26 February 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from the Lettings and Property Management team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotArrived on time and was very friendly
Arrived on time and was very friendly. Have bought and sold many houses with Waterfords and have found them to be very professional and helpful. Will definitely use them when I market my house in the spring
Smithy · 11 December 2018
Agent replied · 15 June 2024
Dear Smithy,Thank you so much for your positive review of the service you received. We really appreciate your feedback. Do let us know if we can help with anything else.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
★★★★★ 5/5
GoogleExcellent service by the whole team, Luke, George and Ryan at the Chobham office. It could not have been smoother. We'll definitely be looking to work with Waterfords again . Many thanks! Jason Florio
Jason · 16 April 2020
Agent replied · 15 June 2024
Dear Customer,
Thank you so much for taking the time to review Waterfords. We appreciate … More
★★★★★ 5/5
TrustpilotExcellent Customer Service
Really impressed in terms of communication, speed, and the desire to assist wherever possible. Given the current situation with COVID, I am astonished how quickly we were able to come to an agreement.
Aaran · 5 August 2020
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We are delighted to hear you found the service helpful and efficient.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
