Every review we hold for the Chobham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotRob from waterfords
Rob from waterfords helped me massively with finding a two bed flat in fleet was very responsive and done his best to satisfy my requests will definitely recommend you guys to more people
Kristian · 27 July 2020
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We are delighted to hear you found the service helpful and responsive. We will pass on your kind comments to Rob and the lettings team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 4/5
TrustpilotDid a good job in a difficult climate
Did a good job in a difficult climate. Selling conditions not helped by COVID and a near neighbor selling quickly with a dramatic price slash.
David · 6 March 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We pride ourselves on offering the best possible customer service, so we really appreciate your feedback.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotWe are very happy with Waterford…
We are very happy with Waterford especially with Alexey, he is very kind and he worked very good for us
Customer · 12 October 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Lettings & Property Management team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.Kind Regards,Sam CharltonLettings Director
★★★★★ 5/5
TrustpilotRenting out flat
We have experienced 5 star help from Hannah, who did found great tenants for our property in a very short time. We would recommend Waterfords Estate Agent to anyone looking for expertise and high quality service.Kind Regards,Eugene & Maria
Eugene · 6 July 2016
Agent replied · 15 June 2024
Dear Eugene and Maria,Thank you so much for your review and glowing recommendation!We are so pleased you are happy with the service Hannah Cox provided you - congratulations on securing some great tenants in your property! We all wish you a very long and successful tenancy - thank you for choosing us as your agent.Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotReview
Both Matt and Alex have been very helpful helping us find our first flat together. They made the whole experience so easy, we had no stress throughout.
Lara · 6 November 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from Matt and Alex in our Letting team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotDiscussion with the director
I recently had the pleasure of meeting kier Preece the area director for your company. His knowledge and experience within the area is unrivalled and he is a true credit to your business.
Patel · 9 July 2020
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We are delighted to hear you found the service helpful. We will pass on your kind comments to Kier and the Camberley team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotHad such a great service which was…
Had such a great service which was given by Samuel Charlton. He is so friendly and helpful. The communication has been excellent. Thank you for supporting us in finding a lovely home for our new family!
Cherele · 23 April 2019
Agent replied · 15 June 2024
Dear Customer,Thank you so much for taking the time to review Waterfords. We appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you've been happy with the service and thank you for your kind words about our Lettings Area Manager, Sam. We hope you will be very happy in your new home. Please do let us know if there's anything else we can help with.Kindest Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agentsmarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotTop Agents
We bought and sold our house through Waterfords and could not fault the team in any way. They were efficient, friendly and professional we couldn’t ask for more. Staff went above and beyond to assist. Highly recommend.
Sarah · 7 September 2018
Agent replied · 15 June 2024
Dear Sarah,Thank you so much for your very positive review of the service you received with Waterfords. Please do let us know if we can assist further in the future. We would be delighted to help again.Kind Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agents
★★★★★ 5/5
TrustpilotFriendly and Responsive Customer Service
We had a few issues in getting information from the sellers. Emma at Waterfords was extremely helpful and responsive in chasing this up. We were kept up to date at all times, and the service was always friendly.
Ben · 29 October 2017
Agent replied · 15 June 2024
Dear Ben Rutter, Thank you so much for taking time to write a review. We are very pleased to hear that Emma was extremely helpful and responsive in chasing up the seller! It is great to hear that you were kept up to date all the time and that we delivered you with a friendly service. Thank you for sharing your experience with us. All the best in the future, Kind Regards, Waterfords,
★★★★★ 5/5
TrustpilotEfficient and friendly customer service…
Efficient and friendly customer service from Michael, Jordan and Oliver. They kept me informed of the progress of my sale and liaised with myself and my purchaser to ensure a seamless process.
Lynne · 15 October 2020
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We are delighted to hear you found the service helpful. We will pass on your kind comments to Michael, Jordan and Oliver. It will be very much appreciated.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotI really liked their attitude towards…
I really liked their attitude towards me and my case. Many thanks to the team from Richard and Kathy for their super prompt work. Good and fast work!
Sherry · 29 August 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotPurchase of apartment in Virginia Water
Ollie and George at the Chobham office have been very helpful and courteous in dealing with our purchase, and I wouldn’t hesitate in recommending them.
PETER · 21 February 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotHe was so amazing he has really…
He was so amazing he has really clarified aspects me and my partner did not understand and made an experience that would have been scary excited and easy
Gabriella · 26 August 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotI purchased a property from Waterfords' …
I purchased a property from Waterfords' clients. I found their service, as a purchaser, very good indeed. All the staff there were helpful and efficient, and the negotiator, Hugo, was excellent - straightforward and honest. A good experience.
Mr · 29 July 2017
Agent replied · 15 June 2024
Dear Mr. Allan,We are so pleased you had a good experience buying a property through our Fleet office and that Hugo provided you with excellent customer service throughout the process.Thank you so much for leaving us your comments - we wish you all the best with your new property!Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotExcellent service from Emma at Waterfords
I found Emma from Waterfords extremely efficient, engaging and went the extra mile to make sure that we secured our property on time.I would absolutely use Waterfords again (but hope I do not have to for a while)
Barrie · 14 July 2017
Agent replied · 15 June 2024
Dear Mr O'Neill,Thank you for leaving Emma Holland in our Fleet team a fantastic review!We are so pleased Emma did you proud in securing the property you wanted but at the same time provided you with excellent service!We all wish you the best in your new home!Kindest regards,Waterfords.
★★★★★ 5/5
TrustpilotFriendly and Professional
A very friendly, great and professional service from the team at Waterfords in Yateley, Sarah Turner has made selling and buying a house as stress free process. I would recommend Waterfords’s to anybody planning to move home.
Mr · 12 June 2018
Agent replied · 15 June 2024
Dear Mr. Edwards,Thank you so much for leaving a five star review for Sarah Turner and the Yateley team!We are delighted that you received such a great service from them during your recent property move.All the best for the future.Kind regards,Sophie BrooksMarketing ManagerWaterfords Estate Agents.
★★★★★ 5/5
TrustpilotGreat service
Would definitely recommend Waterfords in Camberley. Abbie helped us so much during our home search and kept us posted with new properties. Great service!!
Janet · 31 March 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotPleasure to deal with - Waterfords
Unlike many estate agents, Waterfords are a pleasure to deal with.Professional and hard working on the clients interest.Would totally recommend the company.We were plagued with agents offering the earth. They all profess to be the best. Waterfords are!
A · 12 February 2017
Agent replied · 15 June 2024
Dear Mr. A G Samouelle,Thank you very much for leaving us such wonderful feedback and a fantastic recommendation! We are so pleased you found the journey of selling your property with us to be such a pleasure but also finding the Camberley team to be professional and hardworking throughout the whole process. From the whole team in Camberley we wish you all the best for the future!Kind regards,Waterfords.
★★★★★ 5/5
Trustpilot5 Star all round!!
5 Star all round!!Simple, friendly, honest and most importantly, stress free.True to their word, everything done to a very high and professional manner. Made our move enjoyable and again stress free.Many thanks
Customer · 12 August 2020
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We are delighted to hear we were able to make moving more enjoyable for you! Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotThank you Shaun Barnes.
Shaun Barnes from the Camberley branch ensured our purchase was trouble free, keeping us informed throughout and chasing other parties when needed. All in all, a pleasant experience - as much as any house move can be!
John · 3 March 2018
Agent replied · 15 June 2024
Dear John,Thank you so much for leaving a review!It is brilliant to hear what a positive experience you had buying a property through Shaun Barnes in our Camberley office. We hope you are enjoying your new home!Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotSuper friendly team!
Super friendly team at the Yateley office and always very helpful. They found me a new tenant within days of advertising my property! Couldn't be happier with the service so far.5 stars from me.
Phil · 27 September 2019
Agent replied · 15 June 2024
Thank you so much for taking the time to review Waterfords Lettings. I am so happy to hear that my team managed to find you a tenant so quickly. Do get in touch with any questions throughout your tenancy, the property management team and myself will be more than happy to assist.Kind Regards,Sam CharltonLettings DirectorWaterfords Estate Agents
★★★★★ 5/5
TrustpilotThanks Liam Waterford’s Yateley
Although we did not purchase a house through Waterford’s Liam in the Yateley branch was very helpful and good communication by email when houses came onto the market
Katie · 7 June 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from Liam and the Yateley team.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotGreat experience renting my property
A really good experience with Waterfords. Sam explained the basics of renting out my property for the first time, was extremely proactive in all elements of the process, and helped me find a tenant almost immediately.
Helen · 9 June 2018
Agent replied · 15 June 2024
Dear Helen Desmond,We are so pleased you have had a really good experience letting out your property through Sam and our Hampshire Lettings team. What great news that you secured a tenant almost immediately!Thank you so much for taking the time to leave your feedback.We wish you a long and happy tenancy.Kind regards,Sophie BrooksMarketing ManagerWaterfords Estate Agents.
★★★★★ 4/5
TrustpilotThe team clearly worked hard to ensure…
The team clearly worked hard to ensure the success of our purchase and had a good level of expertise and past experience to draw upon to help guide us through trickier parts of the process.
Customer · 25 January 2019
Agent replied · 15 June 2024
Dear Customer,Thank you for taking the time to leave a positive review about the service you received. We are glad we could help you through the process of purchasing your home. We would love to hear any further feedback about how we could have made the experience 5 stars for you, rather than 4. Please feel free to email us as we always strive to provide a 5 star service. We hope we can help you with any moving needs again in the future.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
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