Every review we hold for the Chobham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent Service
Waterfords provided us with an excellent service. The staff were both efficient and cheerful and displayed a high level of competency answering all our questions and helping us through the whole process. I would have no hesitation in thoroughly recommending them to anyone.
John · 16 April 2016
Agent replied · 15 June 2024
Dear John,Thank you so much for your positive feedback!I have passed on your comments to the Camberley team who have asked me to wish you all the best.Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotAll of the staff have been most…
All of the staff have been most helpful. Kept us fully up to date with how our sale was progressing. Lots of good advice was offered. We really cannot fault any of the service we have been given.
Mrs · 20 February 2020
Agent replied · 15 June 2024
Dear Mrs Bunyan, thanks so much for taking the time to write us such a lovely review, we have passed on your comments to our team. If we can be of any assistance in the future please don't hesitate to contact us.Kind regardsCaroline PitcherMarketing ManagerWaterfords Estate Agents
★★★★★ 5/5
TrustpilotAmazing service
The prospect of moving can be daunting, but the team at Waterfords Yateley have been amazing from start to finish. I would recommend them to anyone looking to sell or let their property. You won’t receive a better service.
Nicola · 23 September 2019
Agent replied · 15 June 2024
Thank you so much for taking the time to leave us a review. We are delighted to hear that you would recommend us to anyone looking to use our services in Yateley. Please do let us know if you we can help with anything else in the future.Kind Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agents
★★★★★ 5/5
TrustpilotWaterfords have been really helpful and…
Waterfords have been really helpful and efficient in finding our tenants and guiding us through the process. Emily and Sam have handled things in a friendly and helpful manner and the team are great. Our thanks to you all.
Susan · 9 September 2019
Agent replied · 15 June 2024
Dear customer,Thank you so much for taking the time to leave us a review about your recent experience with our lettings and property management team. Please do let us know if there is anything else we can help with.Kind Regards,Samuel CharltonLettings Director
★★★★★ 5/5
TrustpilotVery professional
She was excellent from the first day answering all the questions, and helping me during all steps. It was a pleasure to deal with her. Tanks a lot Ellie!
Florjan · 7 February 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback. Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotIt's been a pleasure buying my first…
It's been a pleasure buying my first house thanks to Waterfords and James Hughes in particular. Extremely professional service and puts to shame a lot of other estate agents in my experience. Thanks guys
Aivars · 5 March 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from James and the team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotVery supportive without being pushy
Very supportive without being pushyGreat team, showed me places suitable to my needs, always with the most respectful manner. Great recommendations of advisors (mortgage, solicitors). Absolutely would recommend to anyone looking to buy a flat.
Customer · 1 October 2020
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We are delighted to hear you found the service supportive. We will pass on your kind comments to the team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotGreat service from all the team
Great service from all the team at Waterfords Yateley. I'd like to single out Sarah for the effort she put in driving the sale towards the final exchange. I wouldn't hesitate in recommending their services to anyone. Thanks.
Mr · 12 August 2019
Agent replied · 15 June 2024
Dear Customer,Thank you so much for taking the time to review Waterfords. We appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you've been happy with the service.Please do let us know if there's anything else we can help with.Kindest Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agentsmarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotAmazing staff
The staff at Waterford have been amazing with helping us move into our new flat, issy Matt and Emily have been very patient with all my questions as it's the first time I've moved properly. Excellent customer service.
Jess · 5 August 2019
Agent replied · 15 June 2024
Dear Customer,Thank you so much for taking the time to review Waterfords. We appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you've been happy with the service.Please do let us know if there's anything else we can help with.Kindest Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agentsmarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotHouse Sale
Nick, Sandra & Abbie have been amazing & sold our house in record time through 2 open houses. 😀 Communication & updates have been fantastic, thank u!
Zoe · 17 March 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotGood angent
The angent is very helpful and fast respond to my case.He explain the apartment details to us very gentle, I think he is a good angent!
Kenny · 4 May 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotThank you Ellie!
Ellie in the Fleet office was very responsive and efficient throughout the letting process. She helped me and my partner find an appropriate place very quickly! Would highly recommend it!
Luke · 17 September 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from Ellie and the lettings team in Fleet. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
Trustpilota very friendly company
We had a very pleasant experience with Waterfords Estate Agents, Faenham.They were very friendly, efficient, knowledgable and for the fact we only wanted a validation at this stage they were not pushy, which is great. I would use and recommend them.
Joanna · 24 May 2016
Agent replied · 15 June 2024
Dear Mrs. Ranger,Thank you for your very kind review! It is great to hear that our Sales Manager in Farnham provided you with useful, knowledgeable information on your valuation. When the time comes and you're ready to investigate the market further, we would be delighted to assist you with regard to the marketing of your beautiful home!Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotExceptional
I went through a long winded process of nearly seven months,of buying a house,it involved a chain of seven.Through the whole process,I received great service by waterfords.Every time I called the office,the staff were very friendly and professional.......I received exceptional service.
Mrs · 21 May 2016
Agent replied · 15 June 2024
Dear Mrs. Dhillon, Thank you for letting us know of your experience and we are so pleased to hear that our agents did us proud for you, particularly during such a lengthy process. The team in Yateley have asked me to pass on their warmest regards and wish you all the best for the future. Kind regards, Waterfords.
★★★★★ 5/5
Trustpilotmatt blackmen
matt was amazing when helping me rent my property! was alway checking up on me and making sure everything was going well
Erin · 11 October 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Lettings & Property Management team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.Kind Regards,Sam CharltonLettings Director
★★★★★ 5/5
TrustpilotThomas Pitt of Waterfords
Thomas Pitt of Waterford’s has provided excellent professional advice for us throughout the Sales process. We have been impressed with his knowledge and experienced input which has reassured us at all stages so far
Mark · 13 October 2020
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We are delighted to hear you found the service helpful. We will pass on your kind comments to Tom and the team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotCurrently dealing with Matt Blackman at…
Currently dealing with Matt Blackman at the Camberley branch as I need to rent a property for the first time in 15 years! Great service so far and friendly but not pushy. Very helpful and explained the process thoroughly.
Matthew · 18 August 2018
Agent replied · 15 June 2024
Dear Matthew,Thank you for your review about Waterfords, in particular Matt Blackman in our Surrey Lettings team. We are pleased to hear that you had a positive experience and are very grateful for the feedback. Please let us know if we can be of further assistance.Sophie BrooksMarketing ManagerWaterfords Estate Agents
★★★★★ 5/5
TrustpilotThe team at Waterfords
The team at Waterfords, Yateley provided an exceptional service. This is the second time that I have purchased a property through them and on this occasion they also sold my house. I would highly recommended them.
Mrs · 17 February 2020
Agent replied · 15 June 2024
Hi Mrs Mcnicol, thanks so much for taking the time to write us such a lovely review, we have passed on your comments to our Yateley team. Congratulations on your move and if we can be of any assistance in the future please don't hesitate to contact us.Kind regardsCaroline PitcherMarketing ManagerWaterfords Estate Agents
★★★★★ 4/5
TrustpilotLiam at Waterfords was always on hand…
Liam at Waterfords was always on hand to help. He always answered our phone calls and emails promptly which is always so important when you’re dealing with a chain!
Lauren · 22 October 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from our Yateley team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic. If there is anything more we could have done to make your experience a five star one then please do let us know.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotExcellent Customer Service
The whole selling experience from start to finish has been second to none. They pulled out all the stops and managed to get our property sold faster than we expected. I wouldn't hesitate to recommend them in the future.
Mrs · 12 July 2018
Agent replied · 15 June 2024
Dear Mrs Marshall,Thank you so much for your review. We are so happy to hear that the process of selling your home went so well. I will be sure to pass on your comments to the sales team. If there is anything else we can help with, please do get in touch.Kind Regards,Brendan CoxManaging DirectorWaterfords Estate Agents
★★★★★ 5/5
TrustpilotGreat communication from all members of …
Great communication from all members of the team in the lettings department. I have used Waterfords for 7 years now and found them to be very efficient and not too pushy and good clients sought to match the property type.
Julie · 21 July 2017
Agent replied · 15 June 2024
Dear Julie Boland,Thank you so much for leaving us feedback on your 7 years experience with our Lettings and Property Management departments. It is fantastic to hear what brilliant service you have received throughout the years with us!We all wish you a long and happy tenancy!All the best, Waterfords.
★★★★★ 5/5
TrustpilotI have now happily moved into my new…
I have now happily moved into my new home ..Without Emily, Sophie and all the lovely staff at Waterfords - I could not have done it without them !From start to finish, I had 100% support !Thank you all.Fiona
Fiona · 16 April 2018
Agent replied · 15 June 2024
Dear Fiona,Congratulations on moving into your new home!We are so pleased to hear how happy you were with the service you received from our lettings team - thank you so much for leaving a review!Kind regards,Waterfords.
★★★★★ 5/5
Trustpilotdelt with matt blackman yesterday in…
delt with matt blackman yesterday in Camberley he was extremely helpful and very professional 100% made me feel welcome and found a customer in me and will be telling my friends about Waterfords 10 out of 10
Luke · 18 July 2019
Agent replied · 15 June 2024
Dear Customer,Thank you so much for taking the time to review Waterfords. We appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you've been happy with the service.Please do let us know if there's anything else we can help with.Kindest Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agentsmarketing@waterfords.co.uk
★★★★★ 4/5
TrustpilotWaterfords lettings
We rented our property through waterfords fleet one year ago. It was all very efficiently handled. The viewings, advice and property management are all well handled. Staff in fleet office are polite and helpful. All email queries are quickly answered.
Fleet · 11 February 2017
Agent replied · 15 June 2024
Dear Sir/Madam,Thank you so much for your positive comments on the service you have received from both our Hampshire Lettings and Property Management teams! It means a lot that you found all the staff to be efficient, polite and helpful throughout your process with us!Unfortunately we are disappointed we were unable to achieve 5 stars in this instance but please feel free to contact us at customerservice@waterfords.co.uk with any suggestions on how we could have improved.Kindest regards,Waterfords.
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