Every review we hold for the Chobham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI was dealt with by Matt Blackman
I was dealt with by Matt Blackman . He was polite and knowledgable and was on the other end of the phone whenever needed . I had terrible dealings with another company and Matt restored my faith in estate agents!. Thanks again guys . James
James · 15 March 2019
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We really appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you are happy with the service you received. We will pass the feedback onto the team. Do let us know if you need any further assistance.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotWaterfords are the most amazing estate…
Waterfords are the most amazing estate agents. They made my house sale go through easily. Sarah and Darren in the yateley branch are so professional at all times. Always at the end of the phone for any queries. I am so glad I chose waterfords.
Kathy · 1 February 2019
Agent replied · 15 June 2024
Dear Kathy,Thank you for taking the time to review our service and for the kind comments about Sarah and Darren. Please do let us know if we can help any further.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotTop choice estate agents!.
I had the pleasure of working with estate agent Mathew Blackman who made choosing my new home super easy!. Would highly recommend to anyone looking for an estate agent who works quickly and productively!. Definitely a 5 stars from me.
Alec · 28 November 2020
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's so great to hear that you enjoyed working with Matt and that finding your new home was easy. Thanks for your kind words, we will pass them on to Matt and the Camberley Lettings team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
Trustpilotexcellent service
We sold our property through Waterfords, Chobham. The sales team were excellent throughout from finding the buyer and attending follow up visits etc.The team at Waterfords were also very efficient in keeping on top of the sale process and liaising with the various solicitors etc.Would definitely recommend.
Stephen · 19 December 2016
Agent replied · 15 June 2024
Dear Stephen,Thank you so much for your lovely review and recommendation! We are delighted to receive such positive feedback to let us know our negotiators are doing an excellent job! I have passed on your comments to the team in Chobham who all wish you the very best in your new home and a happy New Year!King regards,Waterfords.
★★★★★ 5/5
TrustpilotI would use Waterfords again
Waterfords offered me the flexibility to sell my Aunt's home for her in a way which suited me best, which in this case was by informal tender. They explained the process to me and actively managed it from start to finish, keeping me informed at every stage.
RPC · 11 November 2016
Agent replied · 15 June 2024
Dear RPC,Thank you for taking the time to leave us such a lovely review. It is very much appreciated!We are so pleased to hear that you were happy with the service provided and would use Waterfords again! I have passed on your comments to the team in Camberley who send their warmest regards! All the best for the future,Waterfords.
★★★★★ 5/5
TrustpilotBrilliant
Very satisfied with the service I receive great communication. I don’t have to worry about anything relating to my flat. It is all taken care of very professionally
Annette · 12 October 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave us such a great review. Do let us know if there's anything else we can help you with.Kind Regards,Ben BakerArea Manager
★★★★★ 5/5
TrustpilotExceptional service
Our Experience with Shaun Barnes at waterford was fantastic, he was very accommodating and help us arrange after working hours viewings. He wasn't pushy and he conducted himself in a very professional manner.I'll reach out to shaun the next time I'm back in the market.
Kamal · 11 September 2018
Agent replied · 15 June 2024
Dear Kamal,Thank you for your lovely review about the service you received at our Camberley Branch, in particular Shaun. He was delighted to hear your comments. Please do let us know if you require any further assistance.Kind Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agents
★★★★★ 5/5
TrustpilotFair, fast and accommodating
Waterfords Yateley office helped me to buy and sell my house in Yateley, I found them helpful and when it came to selling, they marketed my house fairly, sold it quickly, and kept me informed along the way. I was very impressed. Thanks to all the team.
Linda · 16 April 2016
Agent replied · 15 June 2024
Dear Mrs. Squire,Thank you very much for your review.I have passed on your feedback to our Yateley office who would like me to thank you for choosing Waterfords to market your property and hope you have settled well into your new home!Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotVery helpful agency!
The two agents I've been speaking to (Rob and Matt) have been wonderfully helpful from the beginning: they have been very quick at answering my queries and have made very easy the process of getting my offer accepted.
Laura · 6 April 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from the Lettings team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotGreat experience with Waterfords in Yateley
Great experience with Waterfords in Yateley. Very experienced team with bags of local knowledge. Plenty of viewings arranged - sold very quickly. Darren led us through the complex conveyancing process with sound advice and guidance at every step. Highly recommend Waterfords in Yateley
Simon · 1 October 2019
Agent replied · 15 June 2024
Thank you for taking the time to leave a review about Waterfords. We are so happy to hear that we were able to secure a sale quickly and guide you through the process properly. Do let us know if you need assistance in the future. We'd be delighted to work with you again.Kind Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agents
★★★★★ 5/5
TrustpilotOliver and George at the Chobham branch…
Oliver and George at the Chobham branch have been superstars, so professional and friendly. Best experience we’ve had after a Rocky journey with our house sale, and they sold it on record time!
Becky · 4 February 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback. Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotGreat service-friendly and professional
I had few viewings with Sandra, she was very helpful during my search for a dream home and she called me regularly with details of new properties. Would definitely recommend.
Janet · 1 July 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Camberley team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 4/5
TrustpilotMums Bungalow
Generally very pleased with the service from all at the Fleet branch, with the only improvement being a little failing with communications close to exchange/completion. However can not advise anybody to use their recommended conveyancing company DC Law, who would be lucky to get 2 stars!
Mark · 2 February 2017
Agent replied · 15 June 2024
Dear Mark Davies,Thank you so much for taking the time out to review our service - it is greatly appreciated!We are delighted to hear that you were generally very pleased with the overall service provided by our Fleet team. However, we are saddened we were unable to achieve 5 stars in this instance but please feel free to contact us at customerservice@waterfords.co.uk with any suggestions on how we could have improved.Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotRob helped us in viewing and shared all…
Rob helped us in viewing and shared all informations of flat. We appreciate his punctuality and politeness in communications. Thanks for being a trustful bridge between waterfords and landlord for us.
Kanchana · 5 May 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review about your recent viewings and interaction with Rob and the Fleet Lettings team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotExcellent estate agents, very responsive and always on top of things
We had a very good experience buying through Waterfords from start to finish. They always had a lot of time for us for viewings, were quick to respond to all our requests and they kept on top of everything during the conveyancing stage. Would definitely recommend.
Dr · 12 December 2016
Agent replied · 15 June 2024
Dear Dr. Berris,We are so thrilled that you were pleased with the service provided to you by our Chobham office when purchasing your property.Thank you very much for taking the time out to leave us such a lovely review and recommendation! We hope you are very settled in your new home.From the whole team in Chobham we wish you a Merry Christmas and Happy New Year!Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotGreat professional team
Sarah, Darren are the rest of the team are great. Friendly, helpful, professional & guide you on any questions, supports you through the whole experience, Darren even contacted the vendors solicitors to make sure everything went through as quickly as possible would definitely recommend.
Customer · 12 October 2018
Agent replied · 15 June 2024
Dear customer,Thank you so much for your review of the Yateley team. We are glad you found the team helpful. Please let us know if there's anything we can do to help further.Kind Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agents
★★★★★ 5/5
TrustpilotGreat letting agent - Matt Blackman
Great letting agent. We needed to move quickly on a house and Matt really helped us achieve this. We found Matt in particular extremely helpful, resourceful and informative with our questions and negotiations. Will definitely use Waterford’s again!
Westlake · 29 January 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from Matt and the Lettings team.We wish you much happiness in your new home! Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 4/5
TrustpilotFantastic service from Matt Blackman
Fantastic service from Matt Blackman, he was extremely knowledgeable and helpful when showing us around a property recently. He ensured the offer process was smooth and kept us updated prior to handing over to the move in team.
LB · 7 January 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with our service. Is there anything we could have done to make your experience a five star one? We are always keen to learn and improve. Do get in touch if you have further comments.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
Trustpilotfriendly and efficient service.
We used Waterfords Camberley to sell our house in Frimleyand received a very friendly and efficient service and the houseitself received an offer within the time period we had allowed, sowe are extremely happy with the outcome and would certainly recommendWaterfords for the future
David · 7 May 2018
Agent replied · 15 June 2024
Dear David,We are thrilled to hear that the Camberley office provided you with a friendly and efficient service during the sale of your house in Frimley.Thank you so much for the recommendation!Kind regards,Elizabeth PackhamAssociate DirectorWaterfords.
★★★★★ 3/5
TrustpilotThe start and end of the process was…
The start and end of the process was good but had a few hitches in the middle with a lack of correct information and bad communication. This was finally resolved though and all was well in the end!
Jackie · 8 December 2020
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We are sorry to hear about the problems that arose in the sale but are glad that it turned out well in the end for you. We are always looking at ways to improve our service so we will be looking into ways we can improve from your experience.Thank you for your comments once again. Please do get in touch if you wish to discuss anything further: marketing@waterfords.co.uk.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotElise recently showed me a property
Elise recently showed me a property, she had great knowledge of the property and local area and stood out against other agents we viewed with, what a lovely and pleasant young lady she is.
Sue · 30 September 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from Elise in our Fleet team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotLovely team
Lovely, friendly, efficient and caring team. Izzy and Hazel have been handing our viewings and offer, and have made sure that we are aware of all tiny details as well as feel looked after throughout. Looking forward to the next steps. Thank you
Anastasia · 19 December 2018
Agent replied · 15 June 2024
Dear Anastasia,Thank you so much for your positive review of the service you received from our Lettings team. We really appreciate your feedback. Do let us know if we can help with anything else.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotTop notch service
Good communication and follow through during lockdown, pushing the solicitors to achieve a relatively quick turnaround and driving the process home have been key to a successful sale after previous failures by other estate agents. Well done.
Franco · 13 February 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotImmensely pleased with the service…
Immensely pleased with the service provided by Luke, Lynn, Ryan and George at the Chobham officeExtremely communicative with us throughout our whole purchasing process and very happy with the negotiations on our behalf.Would be pleased to use them again whether purchasing or selling!
Mr · 13 November 2018
Agent replied · 15 June 2024
Dear Mr Hogan,Thank you so much for your positive review of the service you received from our Chobham team. We really appreciate your feedback. Do let us know if we can help with anything else.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
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