Every review we hold for the Chobham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSandra at Waterfords Estate Agents
Sandra at Waterfords Estate Agents, Camberley, has been very helpful and very pleasant to deal with in my search for a suitable property. I would not hesitate to recommend her to anyone.
Linda · 29 October 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave us such a great review. Do let us know if there's anything else we can help you with.Kind Regards,Darren CollmanSurrey Area Manager
★★★★★ 5/5
TrustpilotMatt & Isabella - Tenant Finding
Both Matt & Isabella are immediately switched on to the clients requirements, Listening as well as advising. They present themselves in a professional but friendly manner.I am impressed with their approach and the speed and efficiency with which they have dealt with the tenant finding process I instructed.
PAUL · 16 June 2019
Agent replied · 15 June 2024
Dear Customer,Thank you so much for taking the time to review Waterfords. We appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you've been happy with the service and Matt and Issy will be delighted to read your comments.Please do let us know if there's anything else we can help with.Kindest Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agentsmarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotI cannot praise Luke and Ryan enough
I cannot praise Luke and Ryan enough, they have been so patient and so kind. They so easy to talk to, nothing is too much trouble to them. Any questions they have come back with an answer as soon as they can. A big thank you to them.
Mrs · 12 June 2019
Agent replied · 15 June 2024
Dear Customer,Thank you so much for taking the time to review Waterfords. We appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you've been happy with the service by Luke and Ryan in our Chobham office. They will be delighted to read your comments.Please do let us know if there's anything else we can help with.Kindest Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agentsmarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotReally helpful and friendly
Really helpful and friendly. Lots of contact prior to the sale and very reassuring. Once viewings were done the negotiations started and I am so pleased with the outcome so far. I hope this continues as it’s been a great experience to date.
Rebecca · 10 February 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received.Please do let us know if there's anything else we can help with, we hope the experience is still running smoothly for you.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotGreat team at Waterfords Yateley!
From start to finish the whole process of selling my property has been straightforward and stress-free thanks to the guys at Waterfords Yateley. James and Harry communicated well, provided friendly advice and ensured I achieved the best price for my property.
The property sold very quickly, and we have just completed in under 10 weeks.
Thanks for all your help!
Ms · 10 March 2023
★★★★★ 5/5
TrustpilotPutting my property up for sale with Waterfords Estate Agents
Dealing with Waterfords Estate Agents for the sale of my property was truly a pleasure from start to finish. I always felt I received good honest advice and I cannot commend enough the courtesy and professionally shown by all members of staff. I would not hesitate to use their services again.
Mr · 8 September 2016
Agent replied · 15 June 2024
Dear Mr Tripi, Thank you so much for leaving such a kind review! We are so pleased you found the service to be professional and such a pleasure! I have passed on your comments to the team in Camberley who wish you the best with the future! Kind regards, Waterfords.
★★★★★ 4/5
TrustpilotThank you
Thank you. It was a stressful time during changing economics. I believe you did your best to get a buyer, to kèp that buyer and to get the best from that buyer. I appreciate this. I do not have enough experience to widen my rating. I hope not to buy again but would look at waterfords.
Liz · 6 July 2023
★★★★★ 5/5
TrustpilotI have just purchased a property…
I have just purchased a property through Waterfords and the agent I was dealing with was Liam. He has been brilliant so far keeping me up to date on how things are progressing, Thank you very Liam!
Trevor · 28 February 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotExcellent service from start to finish
Luke Channing impressed us from the start, having done his homework and understood who our home would appeal to most. Other agencies seriously undervalued our house. Luke achieved the full asking price (from 2 buyers)!He worked hard throughout and kept us updated throughout.
N · 22 January 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from Luke and the Fleet team. We are delighted to hear we were able to achieve such a great result for you.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotJust moved into my first property in…
Just moved into my first property in Fleet and had help from Chris Browne. Great service and over the moon to be in in time for Xmas.
Nick Lake
Nick · 18 December 2024
★★★★★ 5/5
TrustpilotWith the help of Ellie Leahy and Elise…
With the help of Ellie Leahy and Elise Griffin, my partner and I couldn't be more excited for the next chapter in our lives! Both have been extremely helpful in finding us the perfect property and have made the whole process stress free.
Ruby · 12 January 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with our service and that Ellie and Elise made the process stress-free. That's exactly what we aim to do at Waterfords. Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotCan not fault Waterfords team
Can not fault Waterfords property management team. After managing our properties ourselves, We decided to let Waterfords look after some of them. This has taken a huge weight off our shoulders. Such a lovely, professional team who are always there to ensure they run smoothly. Can't recommend them enough.
Neil · 2 August 2018
Agent replied · 15 June 2024
Dear Neil,Thank you so much for your positive review about our lettings team. We will be sure to pass on your comments to the staff. Do let us know if we can be of any further assistance.Kind Regards,Sam CharltonArea Lettings ManagerWaterfords
★★★★★ 5/5
TrustpilotI was really impressed with Waterfords…
I was really impressed with Waterfords website. I have been looking for properties for some time now, and Waterfords website is probably the best I have seen. Really useful and interactive.I have phoned a couple of times and found their customer liaison to be excellent as well.Well done Waterfords.
Andrew · 28 July 2018
Agent replied · 15 June 2024
Dear Andrew,Thank you for your positive review of our website. We aim to make sure all our properties are marketed to the highest standard online so we are pleased to hear this feedback. Do let us know if we can be of further assistance in your property search.Kind Regards,Sophie BrooksMarketing ManagerWaterfords
★★★★★ 5/5
TrustpilotRental search
Although I didn't end up renting through Waterfords, I have nothing but praise for Ray Veljkovic from the Yateley branch who assisted me during my search for a property. He was helpful, courteous and not pushy in the slightest, which was a breath of fresh air!
Jo · 25 January 2020
Agent replied · 15 June 2024
Thank you so much for taking the time to leave us such a great five star review. We really appreciate your feedback and will pass on your lovely comments to Ray in our Yateley team. Do let us know if there's anything else we can help with.Kind Regards,Caroline PitcherMarketing Manager
★★★★★ 5/5
TrustpilotA truly personal service
A truly personal service. We bought a house through Hugo Chapman at the Farnham branch who was honest, professional, reliable and everything you would want from an estate agent. If we chose to move in the future, we would not hesitate to put our house on the market with Waterfords.
Mr · 10 June 2017
Agent replied · 15 June 2024
Dear Mr & Mrs Sumner,Thank you for leaving Hugo Chapman in our Farnham team such a fantastic review!We are so pleased that throughout the purchase of your new home you received everything you would want in an estate agent! We hope you become very settled in your new home and we look forward to working alongside you again in the future!Kindest regards,Waterfords.
★★★★★ 5/5
TrustpilotWaterfords have been absolutely…
Waterfords have been absolutely amazing. We both sold and bought through them and I cannot fault them at all. Charity has worked tirelessly to secure the exchange on what was a very difficult chain. They really do go above and beyond expectations. Highly recommend them without reservation.Thank you Waterfords.
Mr · 6 June 2018
Agent replied · 15 June 2024
Dear Mr. and Mrs. ShaylerWe are thrilled to hear that our Fleet team went above and beyond for your recent sale and purchase!I will pass on your comments to Charity Holden and her team who I'm sure will be delighted that you were so pleased with their service.All the best for the future.Kind regards,Sophie BrooksMarketing ManagerWaterfords Estate Agents.
★★★★★ 5/5
TrustpilotWaterfords customer service
Elise Griffin and Olly Manning are professional and knowledgeable. If you are looking for a caring team of people then Waterfords is for you. Olly and Elise it was a pleasure. 6 stars from us.
Hamid · 17 May 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotMatt Blackman / Alex Singadia
I have been dealing with Waterfords for more than 18 months now and Matt & Alex have been and always are superb !! great service, fast and always in touch !
Mr · 18 October 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Lettings & Property Management team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.Kind Regards,Sam CharltonLettings Director
★★★★★ 5/5
TrustpilotSimply the best estate agents in our area
Waterfords staff were outstanding in the service and customer care they provided us during our sale and purchase process. As with all house purchases there were some problems along the way but Waterfords dealt with these and were pro-active in their approach. Thoroughly recommend them for any sale or purchase.
Paul · 26 April 2016
Agent replied · 15 June 2024
Dear Mr. Davison,Thank you very much for your kind review.I have passed on your comments to our Yateley team who were delighted to work with you and hope everything is well in your new home.Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotVery professional and efficient
Very professional and efficient service, liam was really helpful through out our sale and went out of his way to ensure we were comfortable with what can be a really stressful process. Highly recommend waterfords and their team!
Ben · 22 October 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
Trustpilot5 star service from Darren and Sarah at…
5 star service from Darren and Sarah at Waterfords. They were focused on finding us the perfect family home, not just making a sale. This care and attention shone through in the service we received, very refreshing and a pleasure to deal with them. Highly recommended
Liam · 31 August 2019
Agent replied · 15 June 2024
Dear Customer,Thank you so much for taking the time to review Waterfords. We appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you've been happy with the service provided by our Yateley team. I will pass on your comments to Sarah and Darren who I'm sure will be delighted to read them!Please do let us know if there's anything else we can help with.Kindest Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agentsmarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotLeaving a review as a tenant
Leaving a review as a tenant. Had a very good and prompt service from the team. Quick to answer any questions and help with all services. We would warmly recommend them for their professionalism, competence, and friendliness.
Amelia · 15 December 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotUnreal
Unreal! Sam, Lizzy and the letting team absolutely phenomenal!! They let our property in 3 days couldn’t believe it! Would 1 million percent recommend them and will carry on working with them for years to come.They have my unconditional loyalty.Worth their weight in gold!Scott and Zoe 👍🏻
Scott · 4 February 2019
Agent replied · 15 June 2024
Dear Scott,Thank you for taking the time to review our service and for the kind comments about Sam, Issy and the whole lettings team. We are delighted to hear that you felt the service was 'phenomenal' as that is exactly what we aim to achieve for our customers!We look forward to assisting you for many years to come. Do let us know if you need anything.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotI was able to view two properties in…
I was able to view two properties in the same day and Alexsey showed us both of these. Had all relevant information and any he didn’t have was found out and emailed to us. He got the ball rolling with our processing as soon as we expressed interest. Definitely made the whole process easier than I expected it to be.
Luke · 15 January 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.