Every review we hold for the Chobham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFantastic Team in Yateley
Fantastic service from the team in Yateley. Really appreciated their honesty, integrity and advice when putting our property on the market. They went above and beyond to resurrect the chain after it had initially collapsed and even saved us money on the process. Excellent communication and kept us informed at every stage.
Customer · 8 June 2018
Agent replied · 15 June 2024
Dear Customer,We are thrilled to read what fantastic service you received from the team in Yateley!Thank you so much for letting us know about your experience.Kind regards,Sophie BrooksMarketing ManagerWaterfords Estate Agents.
★★★★★ 5/5
TrustpilotBrilliant Service!
Brilliant company to deal with - Met Issy to view a property yesterday, very polite, professional and knowledgeable about the property.Then popped in to see Matt to go ahead with renting the property - again a great experience - what a lovely team to deal with - highly recommended!
Mark · 14 January 2020
Agent replied · 15 June 2024
Thank you so much for taking the time to leave us such a great review. We really appreciate your feedback and will pass on your lovely comments to Matt, Issy and the rest of the team . Do let us know if there's anything else we can help with.Kind Regards,Caroline PitcherMarketing Manager
★★★★★ 5/5
TrustpilotWaterfords - Camberely - Olly
Olly from Waterfords Camberley showed me round a flat in the courtyard recently and was very professional and knowledgeable! I can't thank him enough for all his help and I will definitely be recommending him to others.
Alex · 24 June 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Camberley team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotGood guidance and support throughout the process
Michael from Waterfords has guided us from start to finish. He has been very transparent, supportive and has provided perspective where there were alarm bells raised by the Law Firms. I just wish the law firms working with Waterfords would be a little more proactive, supportive and provide the guidance instead of Michael.
Mr · 19 November 2016
Agent replied · 15 June 2024
Dear Mr. Ray,Thank you very much for taking the time out to leave us such a great review!We are so pleased to hear that Michael Brown from our Yateley team provided you with full support and guidance throughout the purchase of your new home!All the best in the future!Kind regards,Waterfords.
★★★★★ 5/5
Trustpilotvery helpful and efficient
Lizzie at Waterfords is fantastic. Nothing was too much trouble and she was always pleasant to deal with and accommodating of our needs with regards to juggling work and our young family when arranging viewings. She made the whole process feel so much easier and efficient.
Carolyn · 13 November 2020
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We are delighted to hear you found the service helpful. We will pass on your kind comments to Lizzie and the Yateley team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotA very professional team in the Fleet…
A very professional team in the Fleet office led by Charity Holden. They maintained an excellent level of communication throughout the process and were always accommodating and polite. Their property valuation was realistic and demonstrated a very good understanding of the national and local housing market. I would highly recommend them.
Mike · 21 September 2018
Agent replied · 15 June 2024
Dear Mike,Thank you so much for your review of the Fleet Sales Department. We are glad you found the team helpful and recognise their thorough grasp on the property market. Please let us know if there's anything we can do to help further.Kind Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agents
★★★★★ 5/5
TrustpilotThanks Liam
Had Liam from the Yateley branch come out and give us a valuation for insurance purposes. He was still so professional and a really friendly chap, we have since recommended him to some friends that are thinking of selling.
Sara · 18 February 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotWaterfords Lettings
I work for a managing agent, Itsyourplace Ltd and have been working with Matt, Sam, Ellie and Rob for the past couple of years. They are a great team, very knowledgeable and helpful. It is always a pleasure working with Waterfords Lettings!
Rob · 18 August 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from our Lettings Team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotWaterfords Letting Department
I spoke with Josh from the Lettings department in regards to a 2 bedroom property in fleet, I was overly impressed with his knowledge of the property and the surrounding area just wanted to give a huge props!
Michelle · 6 April 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotI highly recommend it
I highly recommend it! I wanted to rent an apartment and I had good service. All the people I spoke to were very polite and friendly, professional and fast and helpful. They were always quick to reply so that's always a bonus!
Misfortune · 9 August 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from our Lettings Team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotExcellent service
Rented a property with Waterfords from March 2020 to March 2021. We liaised with Fiona who was superb throughout, responding quickly to any questions/issues we had and navigated any complications regards to the pandemic guidelines in place excellently. Would definitely go back to Waterfords.
Danny · 8 March 2021
Agent replied · 24 August 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from the Lettings team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotWe are very grateful to Samuel Charlton…
We are very grateful to Samuel Charlton at Waterfords for all the help he has given us in difficult times to secure the home we wanted. He went the extra mile and has remained positive throughout. No hesitation in giving him and Waterfords a five star rating.
Ann · 4 May 2020
Agent replied · 15 June 2024
Thank you for taking the time to leave us such a lovely five star review. It was wonderful to continue to safely help those who needed to move during in lockdown and we are delighted it worked out for you. Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotTHE RIGHT PERSON AND RIGHT PEOPLE IN THE RIGHT COMPANY
Joe (Joseph Joyce) has guided us through a long and difficult process with assiduous and expert attention, unfailing courtesy and patience backed up by a very supportive team. Always looking on the positive side and with a sense of humour Joe never failed to respond to either my calls or my questions.
Richard · 4 February 2017
Agent replied · 15 June 2024
Dear Richard Browne,Thank you so much for taking the time to leave such fantastic feedback!We are so thrilled that you were very pleased with the service you received from our Camberley team - and that Joseph Joyce in particular stood out for you, guiding you throughout the process with full support but with a sense of humour too!I have passed your comments on to Joseph and the Camberley team send their warmest regards and would love to welcome you back in the future!Kind regards,Waterfords.
★★★★★ 4/5
TrustpilotA very satisfactoy service
All went fairly smoothly
Mr · 29 November 2016
Agent replied · 15 June 2024
Dear Mr Lowes,Thank you so much for taking the time out to review our service!We are pleased to hear that the sale of your house went smoothly but are disappointed to see we didn't manage to achieve a 5 star rating on this occasion. Please feel free to contact us at customerservice@waterfords.co.uk with any suggestions on how we could have improved.Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotLetting my house
From my initial meeting with Sam, the whole process of getting new tenants has run smoothly. My main contact was with Ellie and Elise who are both very professional and dealt with any queries promptly. The new tenants seem a very good choice.
Tom · 6 May 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from the Fleet Lettings team. I am particularly happy to hear how smoothly the process has been because we aim to take the stress out of letting out your property.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotExcellent
All contact I have had with Waterfords has been positive, Hannah in the Farnham branch was brilliant and made letting my flat a very simple process for me. Although tempted in because of the introductory offer, the service provided has been worth much more. Thanks also to the "behind the scenes" team!
Lindsey · 8 November 2016
Agent replied · 15 June 2024
Dear Lindsey Richens,Thank you so much for your wonderful feedback! We are thrilled that you found the service provided from our Farnham Lettings department to be all positive and was a pleasant simple process for you!I will certainly pass your kind words onto Hannah Cox! Kind regards, Waterfords.
★★★★★ 5/5
TrustpilotReally enjoyed the experience with …
Really enjoyed the experience with Waterfords, very helpful right from the first viewing until getting the keys.Always helpful with queries and moving the chain along.Special mentions to Luke, Bradley, Darren and Sarah from the Yateley branch. I would use them again in the future and would recommend them to others. Thanks
Mr · 2 January 2018
Agent replied · 15 June 2024
Dear Andrew Gavin,We are thrilled that you really enjoyed your experience with our Yateley team!Thank you for the brilliant review and the recommendation!Regards,Waterfords.
★★★★★ 5/5
TrustpilotThank you for the good service
Thank you - I have regularly received very courteous, prompt and efficient help with inquiries with the Waterfords team. The communications are clear, timely and accurate - Thank you for the good service.
Mr · 20 October 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review about your recent experience with Fiona and the Waterfords Lettings & Property Management team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.Kind Regards,Sam CharltonLettings Director
★★★★★ 5/5
TrustpilotCaring professionals
I was very hesitant about using an estate agent but the team in waterfords in Yateley... Sarah, Darren and the rest of the team are great. Friendly, helpful, professional & guide you on any questions, however silly you may think it is. I would not hesitate to use them again.
Louise · 18 October 2018
Agent replied · 15 June 2024
Dear Louise,Thank you so much for your review of the Yateley Sales team. We are glad you found the team helpful. Please let us know if there's anything we can do to help further.Kind Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agents
★★★★★ 5/5
TrustpilotWaterfords
Waterfords Estate Agents. We sold our house just before lockdown. Waterfords were very professional in there approach to the situation. Sarah both emailed and called when there was a need and kept us up to date on time of exchange, completion etc. We would definitely recommend!!!
Customer · 8 July 2020
Agent replied · 15 June 2024
Thank you for taking the time to leave a review for our Yateley team. We are delighted to hear you found the service helpful. We will pass on your kind comments to Sarah.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotSarah from the yateley branch was so …
Sarah from the yateley branch was so amazing she kept me calm ! When there were problems with the solicitor which unfortunately there was a few.....she is an amazing person and went above and beyond her job title i would highly recommend the yateley branch and also luke was great too.
Sharon · 6 October 2017
Agent replied · 15 June 2024
Dear Sharon Chandler,Thank you so much for writing such a brilliant review for Sarah Turner!We are glad she was able to resolve the problems you faced with regard to solicitors and we are also pleased to hear that Luke was helpful, as well.All the best for the future.Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotHenry Evans showed us a beautiful house…
Henry Evans showed us a beautiful house in Fleet but sadly it did not tick all our boxes. We were very impressed with his professionalism and felt that he did Waterfords proud.
Ms · 7 November 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave us such a great review. Do let us know if there's anything else we can help you with.Kind Regards,Ben BakerHampshire Area Manager
★★★★★ 5/5
TrustpilotHighly Recommended A+++
Fiona, Elis and Sam from the Fleet Team handled both our tenancies from beginning to end. They were always quick to reply and make prompt arrangements whenever we needed them and would gladly recommend their services to everyone in the area.
Kaloyan · 8 August 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from our Lettings Team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotExcellent Service
George from the Chobham branch of Waterfords has been one of the friendliest, nicest agents I have dealt with and he is a credit to his company, I can highly recommend speaking with him if you are in the market for a new home.
L · 7 December 2020
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's so great to read your comments about George and the Chobham team. We are so pleased you are happy with our service and will pass on your lovely review to the team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
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