Every review we hold for the Chobham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAwesome Rental Agents
I use Waterfords to look after my rental property and in my dealings with Rob and Ellie I have always received great service and great attention to detail.They are a credit to the company and I would have no hesitation in recommending Waterfords to anybody who is looking for a property management company.Great service and attention to detail.
Steve · 9 December 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotFinally, an agency who get it!
I've dealt with almost every local estate agents over the years and to be honest, they're exceptionally bad. In contrast, Waterfords actually know what they're doing. From initial conversations (immediate replies and information exchanges) to making an offer and getting it accepted, I've been super impressed by them. Special shout-outs to Sam Charlton and Chilton Holbert at the Camberley office who have managed everything perfectly to date. Thanks guys!
Jonathan · 17 April 2018
Agent replied · 15 June 2024
Dear Jonathan MacDonald,Thank you so much for leaving a review!It is fantastic to hear how impressed you have been with Waterfords compared to other local agents you have used.All the best in your new home!Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotMatthew Blackman from Waterfords…
Matthew Blackman from Waterfords Camberley was very helpful in our experience. He was friendly and available when we needed him.
Deniz · 8 December 2018
Agent replied · 15 June 2024
Dear Deniz,Thank you so much for your positive review of the service you received from Matt in our Lettings team. We really appreciate your feedback. Do let us know if we can help with anything else.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotLong Term Satisfied Waterfords clients
We have used Waterfords for over 10 years. Our current property manager is Brittany Folan and I have been impressed by her responsiveness, clear unemotional communication and follow up. As we now live remotely it is very important that we can rely on clear timely updates and responses to our questions, and we have appreciated the consistently good service.
Tony · 25 September 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from Brittany and the Property Management team in Fleet. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
GoogleVery professional, extremely helpful and a pleasure to deal with.
Special thanks to Luke, Ryan and George
Laura · 16 April 2020
Agent replied · 15 June 2024
Thank you so much for the five star review of your experience with Waterfords in Chobham. Do let us know if there is anything else we can help with.
★★★★★ 5/5
TrustpilotMr Oliver Manning is highly recommended…
Mr Oliver Manning is highly recommended for the property consulting.
Shad · 22 November 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from Oliver and our Chobham team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotHazel was very accommodating with…
Hazel was very accommodating with viewings and went above and beyond to find me and my family my new home.
Tracy · 10 November 2018
Agent replied · 15 June 2024
Dear Tracy,Thank you so much for your positive review of the service you received from Hazel in our Lettings team. We really appreciate your feedback. Do let us know if we can help with anything else.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotAdrian
I’m very happy with Estate and Ray being very professional Agency is very lucky to have Ray.tank you
Zoli · 30 October 2019
Agent replied · 15 June 2024
Thank you very much for your positive review and taking the time to give us feedback on our service.Kind Regards,Sam CharltonLettings Director
★★★★★ 5/5
Trustpilot4 Pembroke Mews SL5 0DF
George was very professional, friendly and honest
Frank · 23 April 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotWaterford were very helpful every step of the way
Very helpful and honest. Kept us up to date via email and phone.
Brad was great answering all our questions and queries
Clare · 17 April 2016
Agent replied · 15 June 2024
Dear Mr. & Mrs. Garbutt,Thank you very much for your review!I have passed your comments on to Bradley Joyce who was delighted to assist you in both your sale and purchase and wishes you all the best with the future.Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotMatt was great to deal with
Matt was great to deal with, very professional and friendly throughout the process of assisting me find somewhere to rent.
Ben · 23 July 2018
Agent replied · 15 June 2024
Dear Ben,Thank you for your review. We are delighted to hear that you found our Lettings Consultant, Matt, very helpful. We will pass on your positive comments to him.Let us know if we can be of further assistance in the future.Kind Regards,Sam CharltonArea Lettings ManagerWaterfords
★★★★★ 5/5
TrustpilotVery good service by everyone
Very good service by everyone, especially Izzy and Hazel.Not to pushy and turned up on time for appointments.
Christine · 31 August 2019
Agent replied · 15 June 2024
Dear Customer,Thank you so much for taking the time to review Waterfords. We appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you've been happy with the service provided by Issy and Hazel. We will pass on your feedback.Please do let us know if there's anything else we can help with.Kindest Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agentsmarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotLuke Channing was very proactive and…
Luke Channing was very proactive and supportive. I would have no hesitation recommending him.
Liann · 16 December 2020
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's wonderful to hear your high praise for Luke. We will pass on your kind comments to him and the Fleet team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 4/5
TrustpilotA brilliant company to work with
A brilliant company to work with when a first time mover! The staff were friendly, helpful and accommodating to all the questions I had to ask in regard to my first property. From my experience, there is work needed on their communication and organisation but all in all a positive experience. Hope to use them in the future
Enya · 28 September 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received overall. We pride ourselves on offering the best possible customer service, so will definitely take your comments on board for the future and appreciate your feedback.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotWe had an extremely good experience…
We had an extremely good experience with Waterfords. Not being in the area for a probate property had the potential to create difficulties, but Waterfords were extremely accommodating and helped make the situation manageable. The timing was difficult given the market but they stuck at it and didn't pressurise us to change price - merely advising as things went along.Very glad to have chosen Waterfords.
Simon · 11 December 2019
Agent replied · 15 June 2024
Thank you so much for taking the time to leave us a review. We really appreciate your feedback on the service you received. We are pleased to hear that we were able to guide you through a difficult process. Do let us know if there's anything else to need assistance with.Kind Regards,Sophie BrooksMarketing Manager
★★★★★ 5/5
TrustpilotIssy from Waterfords Camberley
Issy from Waterfords Camberley was wonderful to deal with. Efficient, professional and friendly. Highly recommend dealing with her!
Janine · 10 June 2019
Agent replied · 15 June 2024
Dear Customer,Thank you so much for taking the time to review Waterfords. We appreciate feedback on the service we provide to make sure we are doing all we can for our customers. Issy will be delighted to read your comments and we are really pleased to hear that you've been happy with the service.Please do let us know if there's anything else we can help with.Kindest Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agentsmarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotGood Customer Service
Great service from Sam and Hazel with the process of a securing a rental property. They have so far made the whole thing so simple and easy for me, unlike another agent who I have had dealings with that made me feel like I was not worthy enough to rent from them. Please keep up the great customer service so I can continue to recommend you
Sarah · 10 June 2019
Agent replied · 15 June 2024
Dear Customer,Thank you so much for taking the time to review Waterfords. We appreciate feedback on the service we provide to make sure we are doing all we can for our customers. Sam and Hazel will be delighted to read your comments and we are really pleased to hear that you've been happy with the service.Please do let us know if there's anything else we can help with.Kindest Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agentsmarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotOverall brilliant experience
Overall brilliant experience. Big thank you to Matt. Professional & very helpful.
Rory · 27 April 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from the Lettings team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotVery accomodating
Good experience with the lettings team. Ray has been very helpful and super accommodating in his availability.
Donna · 12 November 2019
Agent replied · 15 June 2024
Thank you so much for taking the time to leave us a review. We are delighted to hear that's you've had a good experience. Do let us know if there's anything we can help with.Kind Regards,Sophie BrooksMarketing Manager
★★★★★ 5/5
TrustpilotDarren was very professional and…
Darren was very professional and helpful. Kept us updated every step of the way. Would definitely recommend.
Louise · 10 October 2019
Agent replied · 15 June 2024
Thank you so much for giving us feedback and leaving us a five star review. We are delighted to hear that you'd recommend our services.Kind Regards,Sophie BrooksMarketing Manager
★★★★★ 5/5
TrustpilotBrilliant company
Brilliant company. Would recommend Mathew Blackman as was helpful and understanding and made me feel comfortable when speaking.
Dani · 15 March 2019
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We really appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you are happy with the service you received. We will pass the feedback onto the team. Do let us know if you need any further assistance.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotWaterfords Camberley Sam Charlton
Many thanks to Sam and the team, we found them fast, efficient and very proffesional. Great team to work with!
Joel · 18 June 2017
Agent replied · 15 June 2024
Dear Mr Freeland,Thank you so much for taking the time to leave Sam Charlton and our Surrey Lettings department a fantastic review!We look forward to a long and happy tenancy with you!Kindest regards,Waterfords.
★★★★★ 5/5
TrustpilotMatt has been a delight
Matt has been a delight, he was helpful and nothing was too much thank you again.
Robth · 7 January 2020
Agent replied · 15 June 2024
Thank you so much for taking the time to leave us such a great review. We really appreciate your feedback and will pass on your lovely comments to Matt . Do let us know if there's anything else we can help with.Kind Regards,Caroline PitcherMarketing Manager
★★★★★ 5/5
TrustpilotVery professional and helpful,wouldn't…
Very professional and helpful,wouldn't hesitate to recommend Elise Griffin
Leslie · 30 September 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from Elise in our Fleet team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
