Every review we hold for the Chobham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI would recommend Waterford to anyone…
I would recommend Waterford to anyone moving. Matthew Blackman was extremely helpful and answered all my questions that I had. Very helpful.
Kayleigh · 4 January 2020
Agent replied · 15 June 2024
Thank you so much for taking the time to leave us such a great review. We really appreciate your feedback and will pass on your lovely comments to Matt . Do let us know if there's anything else we can help with.Kind Regards,Caroline PitcherMarketing Manager
★★★★★ 5/5
TrustpilotGreat service
Great service. Sandra has been amazing throughout. Would highly recommend.
Mr · 29 June 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Camberley team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotHonest advice and outstanding customer service
As a potential client of Waterfords, I was treated with such professionalism and honesty. I was extremely confident in Waterford’s knowledge, advice and expertise and Liam remained supportive, understanding and enthusiastic throughout the initial meetings and beyond. Unfortunately I was unable to proceed with Waterfords, but I wouldn’t hesitate to recommend them to friends & family (above the estate agents I was tied in with!!)
Sarah · 11 May 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from the Yateley team, in particular, Liam. We are delighted and grateful that you will recommend us to your family and friends.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 4/5
TrustpilotI am still early on with the house…
I am still early on with the house purchase but Ray has been great. Very helpful, honest and extremely responsive.
Edyta · 15 August 2020
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We are delighted to hear that you are finding the service helpful so far. Please do let us know if there's anything else we can help with to make the transaction run more smoothly.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
GoogleGreat job from start to finish from the whole team at Waterfords Chobham. The advice on pricing was spot which was so helpful in a difficult market. I would have no hesitation in recommending their services.
Grahame · 24 March 2024
Agent replied · 15 June 2024
Hello Grahame. Thank you so much for your 5 star review for our Chobham team! We really appreciate your feedback. Do let us know if there's anything else we can help you with.
★★★★★ 5/5
TrustpilotConsistent good and cheerful service
Consistent good and cheerful service from the whole team. Michael Thomas was polite and showed an immense amount of dogged determination!
Purchaser · 20 February 2020
Agent replied · 15 June 2024
Thanks so much for taking the time to write us such a lovely review, we have passed on your comments to our team and Michael in particular. If we can be of any assistance in the future please don't hesitate to contact us.Kind regardsCaroline PitcherMarketing ManagerWaterfords Estate Agents
★★★★★ 5/5
TrustpilotEveryone is very helpful and awesome
Everyone is very helpful and awesome. Very dedicated and hard working people. Debby and Helen were big help and are great at what they do.
Samyak · 25 August 2017
Agent replied · 15 June 2024
Dear Samyak,Thank you so much for leaving such a great review for Debbie and Helen!We are so pleased to hear that they are so helpful with regard to your let property.Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotSamuel was very helpful
Samuel was very helpful and enthusiastic during our flat viewing and he also did the follow up to check in with us.
Skye · 28 August 2019
Agent replied · 15 June 2024
Dear Customer,Thank you so much for taking the time to review Waterfords. We appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you've been happy with the service provided by Sam. We will pass on your review to him.Please do let us know if there's anything else we can help with.Kindest Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agentsmarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotMatt Blackman has been an absolute star!
I am very new to looking into places to rent and everything that is involved with this process. I had been disheartened by a previous experience elsewhere however, Matt Blackman completely turned my experience around into an easy and very positive one! He has been extremely helpful and has given me excellent and honest advice all the while just being a genuine and lovely person! Thank you very much Matt.
Aislin · 28 August 2019
Agent replied · 15 June 2024
Dear Customer,Thank you so much for taking the time to review Waterfords. We appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you've been happy with the service from Matt and his team. We will pass on your feedback.Please do let us know if there's anything else we can help with.Kindest Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agentsmarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotThe waterfords team have been amaizing!
The waterfords team and Emma especially have been increadably helpful in this process. As first time buyers we needed a lot of guidance and reassurance and they have been just a phone call away at all times. The stress of chasing solicitors up and other tasks have been taken elviated by Emma and we would completely recommend the team to anyone wanting to buy a house especially if it's for the first time.
Dan · 7 June 2017
Agent replied · 15 June 2024
Dear Mr. McCormack,Thank you so much for leaving us a review!We are delighted to hear how amazing your experience has been with purchasing your first ever property! - Emma and the team are very grateful for your recommendation!We wish you all the best in your new home and hope you become very settled!Kindest regards,Waterfords.
★★★★★ 5/5
TrustpilotFriendly and professional
Hazel was an absolute star! She was friendly, efficient and professional and we were able to secure a rental in record time.
Shannon · 12 July 2019
Agent replied · 15 June 2024
Dear Customer,Thank you so much for taking the time to review Waterfords. We appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you've been happy with the service and will pass on your comments to Hazel and the lettings team!Please do let us know if there's anything else we can help with.Kindest Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agentsmarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotFaultless
Faultless, friendly service. Issy has been attentive and helpful throughout in helping us find a beautiful rental property, has been a pleasure.
Donna · 11 July 2019
Agent replied · 15 June 2024
Dear Customer,Thank you so much for taking the time to review Waterfords. We appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you've been happy with the service.Please do let us know if there's anything else we can help with.Kindest Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agentsmarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotEllie was fantastic
Ellie was fantastic. Very accommodating. Best estate agent experience I’ve ever had!
AA · 20 January 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback. Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotExcellent level of attention from Joe Joyce in particular.
Very happy all round. Joe was most attentive and responded promptly to all enquiries and helped steer the whole process to a reasonably successful conclusion.
Mr · 8 November 2016
Agent replied · 15 June 2024
Dear Mr. & Mrs. Jones,Thank you so much for your lovely review!We are so pleased that you found the service levels were of an excellent standard from Joe Joyce in our Camberley branch.I have passed your comments on and everyone would like to wish you all the best in your new home!Kind regards, Waterfords.
★★★★★ 5/5
TrustpilotExcellent service!
Waterfords provided excellent customer service during the process of moving into the property. Kelly, their representative, handled every question and request with great care, including assisting us by facilitating the paperwork promptly, so that we were able to secure a place for our son at a desired school. We are grateful for her kind assistance and wish her the best of success!
Ascot · 14 September 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from Kelly and the Lettings team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotRey was very informative and great…
Rey was very informative and great knowledge about the area. Went out of his way to show is around.
Nimmi · 11 July 2020
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We are delighted to hear you found the service helpful. We will pass on your kind comments to Ray and the team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotExcellent work.
Excellent work.Throughout the process of trying to find a new home Tom and George at Waterfords were efficient and thorough. Once I found a property the staff at Waterfords assisted greatly in facilitating the exchange of contracts in a particularly challenging Covid environment. On the day of completion they also went above and beyond to ensure that my move was as stress free as possible.
Richard · 18 January 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from our Chobham team. It's particularly pleasing to hear that they went above and beyond for you on the move day. We wish you much happiness in your new home! Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotI would recommend
I would recommend Darren, Luke, Sarah and Bradley every time. They always go that little bit further and was a pleasure dealing with them.
JANE · 13 October 2017
Agent replied · 15 June 2024
Dear Jane Higgins,What a fantastic recommendation for the team in Yateley!We are so pleased to hear what a superb job they did for you during your house move.Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotAll positive
Hugo made the process as simple & stress free as possible. Good communication. If / when we move again il be back in touch.
Sarah · 10 October 2017
Agent replied · 15 June 2024
Dear Sarah,Thank you so much for leaving Hugo a 5 star review!We are pleased your house move went well and look forward to welcoming you back in the future.Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotWaterfords have been amazing
Waterfords have been amazing, extremely helpful especially Matt and Rob who have gone above and beyond!
Natasha · 7 April 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from the Lettings team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotSam has been really professional and…
Sam has been really professional and helpful with all aspects of my property rental and maintenance
Jacqueline · 25 March 2021
Agent replied · 24 August 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from the Lettings team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotI highly recommend David at Waterfords
I highly recommend David at Waterfords Fleet, without hesitation! He is extremely helpful and has given me invaluable advice. Brilliant customer service all round.
Amber · 11 July 2017
Agent replied · 15 June 2024
Dear Amber,Thank you for leaving David Burrows such fantastic feedback and recommendation!We are very pleased you received brilliant customer service from our team!Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotShawn and his team are very…
Shawn and his team are very professional and would definitely recommend them, we would definitely use them again
Gary · 17 September 2020
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We are delighted to hear you found the service helpful. We will pass on your kind comments to Shaun and the team at Yateley.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotMatt and Rob were super helpful
Matt and Rob were super helpful, the experience was easy, friendly so stress free! highly recommended.
Daniel · 15 March 2021
Agent replied · 24 August 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from the Lettings team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
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