Every review we hold for the Chobham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotCurrently buying a property through…
Currently buying a property through Waterfords and was very impressed with the professionalism shown. Henry showed us around the property and was very informative and genuine and Ollie has been very proactive and helpful over the phone. Would recommend to a friend.
Susannah · 27 September 2022
★★★★★ 4/5
TrustpilotProactive and professional
My house was already being marketed with another agent when Waterfords Sunningdale proactively and politely approached me enquiring if I would consider marketing with them too. After an initial conversation and valuation, I decided to market with Waterfords. I have found Waterfords Sunningdale to be professional (in manners and appearance), courteous to our requirements (I.e Only Saturday viewings) and keep in touch to keep you in the loop. I would not hesitate to use Waterfords again.
RKJ · 24 March 2017
Agent replied · 15 June 2024
Dear RKJ,Thank you so much for leaving our Sunningdale branch such fantastic feedback!We are delighted to hear how pleased you were with the overall service you received from the team - keeping you updated throughout the process and being professional in both manners and appearance.I have forwarded your kind words onto the department who are very thankful and would love to welcome you back in the future!Best regards,Waterfords.
★★★★★ 5/5
TrustpilotExcellent!!!
Extremely helpful and professional with my property enquiry and subsequent tenancy agreement paperwork.Thank you Alex and Matthew.
Chris · 25 September 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from Matt and Alex in our Camberley Lettings team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotGreat experience of renting thanks to…
Great experience of renting thanks to Jack and Rob in the Fleet office. Its our first rental and they have made the process easy and stress free. Would definitely recommend them if you are looking to rent.
Noelle · 11 March 2023
★★★★★ 5/5
TrustpilotSandra was great.
Sandra was great.Provided a fab service and found us our dream property.
Nathan · 13 June 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review about your recent experience with Sandra and the Waterfords Camberley team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotWould recommend!!
We used Waterford’s to buy our new property. Can’t recommend them enough especially Sarah who went over and above to help everything go as smoothly as possible.
Mr · 24 December 2017
Agent replied · 15 June 2024
Dear Mr. Whittaker,Thank you very much for taking the time to leave us an excellent review!We are delighted to hear that Sarah went above and beyond to help with your property purchase.All the best in your new home!Regards,Waterfords.
★★★★★ 5/5
TrustpilotWaterfords are the best…
I should say Waterfords are the best estate agent I have dealt with. I have dealt with many others for buying a house. But Waterfords from the beginning showed a great deal of care and assistance. Ray showed us the property very well and took more than enough time to explain about the house it self and about the neighbourhood since we are not from the area. Highly commendable service.
D · 3 July 2020
Agent replied · 15 June 2024
Thank you for taking the time to leave us such a nice review for our Chobham team. We are delighted to hear you found the service helpful. We will pass on your kind comments to Ray and the team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotMatt Blackman was very helpful
Matt Blackman was very helpful, knew exactly what he was talking about, couldn’t thank him enough for all the help he gave me. Thanks you
Kayleigh · 15 March 2019
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We really appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you are happy with the service you received. We will pass the feedback onto the team. Do let us know if you need any further assistance.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotProperty Manager
I would like to praise the work of Jack Sharples Property Manager Waterfords in Fleet.He is new to the business and has taken to the role head-on. He has dealt with my property professionally and efficiently. I would recommend using Waterfords for all your property needs. Lettings or Sales Waterfords are really the only company to use !Thank you guys,Christina
Christina · 25 May 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review about your recent experience with Jack and the Waterfords Lettings & Property Management team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotVery helpful team
Nice people to deal with, Darren was very helpful and fast at coming back with answers to queries we had. Made the whole buying process very easy.
Rob · 8 June 2017
Agent replied · 15 June 2024
Dear Mr. Sidebotham,Thank you for taking the time to review our service!It is fantastic to hear that Darren Walter from our Yateley team was very helpful throughout your buying process managing to make it an easy one!I have passed your comments over to the team who wish you all the best in your brand new home!Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotExcellent
Recently my partner and I tried to purchase a house through the Chobham office. Sadly our purchase fell through after 3 attempts to sell our house through another agent in Staines. The team at Waterfords Chobham could not of been more helpful , open or honest with us. Even though we didn't purchase through Waterfords in the end , I would have no hesitation in recommending them to anybody. Lynn in particular deserves special praise.....
Alan · 10 February 2017
Agent replied · 15 June 2024
Dear Alan,Thank you so much for taking the time out to leave us such a fantastic review and recommendation! We are thrilled to hear that you found the service received from our Chobham team and in particular, Lynn Sale to be excellent, honest and helpful throughout!Although the outcome wasn't what we wanted, the whole team in Chobham wish you the very best for the future and hope you do find your dream property! Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotElise is a great asset Waterfords
Elise is a great asset to Waterfords, so helpful and an absolute delight to work with.
Jessica · 30 September 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from Elise in our Fleet team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotSold my house in 2 day!!
Luke and his team were very professional and sold my house in 2 days! Can't ask for more than that.
Zoe · 24 November 2020
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We are delighted that we were able to secure a sale so quickly for you! I will pass on your kind review to Luke and the Fleet team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotTop EA
Excellent service from Waterfords. Issy Jones kept me up to date with everything and kept on top of things. Good job also by MattThanks
Dale · 25 June 2019
Agent replied · 15 June 2024
Dear Customer,Thank you so much for taking the time to review Waterfords. We appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you've been happy with the service.Please do let us know if there's anything else we can help with.Kindest Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agentsmarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotGreat Team!!!
Met with Luke prior to property going on the market, he spent a good amount of time with us explaining the process and going through similar properties. Within 3 days we had all but met our asking price, which was 15k higher than the competition suggested we could get and now the ball is well and truly rolling. Can't speak highly enough of Luke and his sales team.
Daniel · 18 November 2020
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We are delighted to hear you found the service helpful. We will pass on your kind comments to Luke and the Fleet team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotWaterfords
We have been dealing with Ray since the beginning of our property search, he has been very helpful and informative, he let us take our time when viewing the property which was nice to not feel rushed when doing so, and he has been very helpful and efficient with regards to helping us purchase our new home. We would not hesitate to recommend Waterfords to our family and friends.
Mr · 6 August 2020
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We are delighted to hear you found the service helpful. We will pass on your kind comments to Ray and the Camberley team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotThank you!
Thank you!Issy was brilliant in helping us find a flat despite being 200 miles away from the town. Good communication throughout- thank you very much☺️
Jess · 1 November 2018
Agent replied · 15 June 2024
Dear Jess,Thank you so much for your positive review of the service you received from our Lettings team. We really appreciate your feedback. Do let us know if we can help with anything else.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotExperienced, pragmatic, always gave the impression that they were acting in the interests of both parties
Darren handled the sale from start to finish, very experienced, no dramas always straight talking and gave an impression that he was working for both sides to facilitate a deal. Once agreed he was always available to iron out the inevitable issues which come with any sale and when really needed he brokered some difficult negotiations with a lot of experience. We never thought of using Waterfords for our sale, but would definitely next time.
Mike · 27 May 2016
Agent replied · 15 June 2024
Dear Mr. Sergison,Thank you for sharing your experience buying a property through the Camberley office.Darren Walter has asked me to send his regards and hopes you have settled well into your property; if ever he can be assistance in the future he would be delighted to hear from you.Kind regards,Waterfords.
★★★★★ 5/5
Trustpilotfantastic
My mother's house sold the same day. Probate took a year Joe was professional and patient through out. I had regular updates and he kept my buyer.
Christine · 13 May 2016
Agent replied · 15 June 2024
Dear Christine,Thank you so much for taking the time to leave us such lovely feedback and we're pleased you had such a good experience with us!I have passed on your review to Joe Joyce who was delighted to work with you and wishes you all the best for the future.Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotMATT
Really useful, Matt was extremely friendly easy to get along with, got me where I needed to be, couldn’t be happier!
Kieren · 1 July 2020
Agent replied · 15 June 2024
Thank you for taking the time to leave us such a nice review . Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotExcellent customer service from matt
Matt was really helpful answered all questions with great knowledge, really easy to get along with, the customer service was excellent!
Jordan · 27 June 2020
Agent replied · 15 June 2024
Thank you for taking the time to leave us such a nice review. We are so happy to hear you feel the customer service was excellent.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotVery positive experience
Olly was polite, professional and respectful during all dealings with him. Would definitely recommend him.
J · 29 October 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from Olly in our Chobham team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotOllie was great setting up the booking…
Ollie was great setting up the booking and was very helpful arranging my own estimate.
Joanna · 25 October 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from Ollie. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotI had a visit from Charity and Emma…
I had a visit from Charity and Emma from the Fleet branch of Waterfords today to review a valuation on our property following extensive renovations. As punctual as always, I am happy to say that their level of presentation, professionalism and knowledge on their subject matter are still second to none and has always impressed me. A pleasure to deal with, I would be loathed to go elsewhere and gladly recommend their services.
Adam · 13 June 2018
Agent replied · 15 June 2024
Dear Adam Kimberley,Thank you very much for inviting Charity and Emma back out to your property to review the extensive renovations that you had completed!We are thrilled that they continue to provide you with an impressive level of service and we look forward to welcoming you back if we can ever help again in the future.Kind regards,Sophie BrooksMarketing ManagerWaterfords Estate Agents.
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