Trusted Agent profile · Chislehurst
★★★★★
424 reviews across 1 platform
49 High Street, Chislehurst, BR7 5AF
Kinleigh Folkard and Hayward Lettings's office in Chislehurst, at 49 High Street, is rated 4.9 out of 5 across 424 reviews on 1 platform, including 424 Google reviews rated 4.9.
Every review we hold for the Chislehurst office, from every platform, shown as written. First names only.
5/5
GoogleI have used KFH twice now to find a flat in the London area and have been very pleased with the professionalism and attention received from our agent Christian White. He pays attention to what you are looking for specifically, and as a result you end up with what you want. Really happy with the new flat that Christian was able to negotiate for us.PositiveResponsiveness, Professionalism
5/5
GoogleKFH were absolute gems helping my daughter and I into our rented accommodation. The process was very smooth and efficient all guided by Gracie. Nothing was too much trouble and carried out in a very professional manner. Gracie even contacted us later in the day to see how the move went. Thanks also go to Lucy and Ann. A wonderful team and an asset to KFH at Chislehurst! Thank you.
5/5
GoogleSam has been fantastic. He has come across in a very professional manner from day one, always available to be contacted, even outside of the core working hours. I feel the way Sam dealt with me as was outstanding, he is a true asset to your company and reflects your core values strongly. I have recommended a number of my friends to approach your branch due to the professional friendly service that was provided.
5/5
GoogleI have used KFH Chislehurst branch for both the sale of my property in the past and now to purchase my new home. In both cases I found the response and service I received excellent. The branch sales manager, Susan Tary, handled my recent purchase and the sale of my previous home very professionally and with great enthusiasm at all times. Thank you KFH Chislehurst especially Susan and her excellent sales team.
5/5
GoogleI've just sold my property through KFH at Chislehurst, and couldn’t have wished for a more determined, professional agent. Mark and his team never wavered from their conviction that we would find a buyer for our house, and did everything expected and more in-order to make it happen. Helpful, caring, determined and confident in their approach we would have absolutely no hesitation in recommending them to anybody looking for a house move.
5/5
GoogleFantastic experience with KFH Chislehurst and especially Vanessa Spencer and the team. The first house viewing was very personable and she quickly got to understand our needs and preferences leading to identifying our dream home. Her support in securing and tenacity in assuring all parties up their game meant we had the keys to our home in 8 weeks! Definitely recommend.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe refurbished a three bed semi detached property in Mottingham and placed it with a local agency for rental. Two months on with no result we instructed Jason Gouveia from KFH Chislehurst. Jason is well presented, very professional, great to deal with and has an excellent knowledge of the local property market. it took him just 3 weeks to find us perfect tenants offering the asking price. Highly recommended!
5/5
GoogleI have dealt with Deana Watkins On both sale and purchase of mine Chislehurst homes and have always found her to be incredibly professional and efficient but moreover genuinely interested and helpful and patient. Buying a new home Or indeed selling an old one can be a stressful procedure however Deana made it A smooth and pain free process. I cannot recommend her & the KFH team highly enough.
5/5
GoogleExceptional service, highly recommended. Lucy Baker was my letting negotiator and she was very understanding, patient, transparent and extremely helpful throughout the process. The whole process was very smooth and handled with complete professionalism. Thanks Lucy and KFH.
5/5
GoogleDeana was absolutely fantastic throughout the whole process and extremely helpful with any questions we had. Being first time buyers it was brilliant to have someone at the end of a phone. Would highly recommend
5/5
GoogleI dealt with Lucy ant KFH and both she and her colleague were absolutely professional from the first moment to the last. Lucy in particular went over and above her job to assist in finalising all the paperwork. A 5-star professional service!
5/5
GoogleThis is the best estate agent in Chislehurst. All staff are extremely professional and dedicated. Susan, the branch manager, is highly qualified and her advice and professionalism in handling a very difficult sale due to our divorce, held …
5/5
GoogleExtremely helpful throughout the whole sale process, Deana was always on hand to answer questions and guide us through the process from start to finish. Will be using KFH again in the future.
5/5
GoogleI would highly recommend Deana at KFH Chislehurst. She gave us a honest and accurate appraisal of the value of the house, was motivated throughout, communicated well and worked hard to secure and complete our sale.
1/5
GoogleMy father called this place looking for book a house viewing and was victim to racial profiling. When a customer come to look at a house, questions such as 'can you afford this house' come across as rude and disrespectful. Questions such as, is the houses you're looking for within this price range or where are you currently living could be used to tailor the house hunting experience I understand, but can you afford this house?! Ridiculous. My father is a GP and pays his taxes, so to be ask such a question I think is highly unprofessional. If it weren't for the busy schedule around during this time of the year I'm sure he would have been more inclined to make a complaint. I however am disappointed, especially living in Chislehurst for over 15 years now. Susan should be more respectful in the future.
Hello Michael, Further to your review, we are very disappointed to note your comments. We have investigated your feedback and followed up with the member of staff that your father initially spoke to. The branch director, Susan, has also since spoken with your father to address his concerns and explain our standard processes. When any prospective buyer registers with us, we always ask a set of standard qualification questions to best understand their requirements and position, including budget. This process is undertaken with every prospective applicant, in order to ensure we can assist with their property search as best we can. Susan has already arranged a viewing for your father at the property in question and we wish him the very best of luck with his search. Kind regards, KFH Chislehurst.
5/5
GoogleHuge thanks to Marina and the team at KFH! They went above and beyond to make sure we were able to find and move into our rental property (which is also adorable) in a speedy amount of time and were so friendly and helpful throughout. They made a previously stressful experience so smooth and easy and we are so thankful to them. We really could not recommend more!!
5/5
GoogleOne of the best estate agent. It is my pleasure to meet Sam from the office who helped me a lot on purchasing my new home. He has also introduced great builder and architect for me to extend my new home. It is great experience to buy a house from them, I will definitely come back if I need to sell my house in future. Thanks everyone in the office, thanks Sam.
5/5
GoogleI’ve recently had the pleasure of using the services for both selling and buying a property I would highly recommend the Chislehurst branch, in particular Vanessa and Susan The service I received was faultless they were there every stage to help through the ups and the downs, I found all the team extremely professional, knowledgeable and helpful
5/5
GoogleJust sold with the help of Mark and it was not an easy process for a variety of reasons. Mark went way above and beyond his job role to help and support me and the process and I cannot thank him enough. I also very much appreciated the support of Susan the manager and sincerely hope Karma comes and pays them all a nice visit :) many many thanks xxxx
5/5
GoogleWould highly recommend Josh, Tara and especially Laura Watson who negotiated a buyer for our house. The whole team at KFH is very knowledgeable with Chislehurst and the surrounding areas. I found them all professional and was comfortable with the whole team showing potential buyers around my home knowing they took great care of my house when I wasnt there. I wouldn't hesitate in using KFH again for a purchase or sale.
5/5
GoogleI had a wonderful experience with Deana Watkins. Her expertise, responsiveness, and dedication made buying my home a breeze. I highly recommend Deana to anyone in search of a top-notch real estate agent.
5/5
GoogleWe dealt with Luke Price from the Chislehurst office and he was super efficient, friendly and helpful. As was his colleague Charlie. In the end we found a place through another agent but these guys really stood out from all the other agents we were dealing with. We would certainly recommend them or come back to them for assistance in the future. Thank you for your efforts guys :)
5/5
GoogleJason has been excellent in helping us find our next property to rent. He went above and beyond and went out of his way to arrange and organise viewings for a number of flats at short notice, so we could get a feel for what is to offer within our budget. The communication has been excellent and has made us feel at ease. Would highly recommend.
5/5
GoogleCouldn’t recommend KFH Chislehurst enough! Their knowledge and expertise has been so helpful! Lucy is a real asset to their team and has gone above and beyond at every stage for us!
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Kinleigh Folkard and Hayward Lettings's Chislehurst office has 424 reviews across 1 platform: 424 on Google.
Kinleigh Folkard and Hayward Lettings Chislehurst is rated 4.9 out of 5 across all 424 reviews, and 4.9 out of 5 on Google from 424 reviews.
Kinleigh Folkard and Hayward Lettings Chislehurst, 49 High Street, Chislehurst, BR7 5AF.
