Trusted Agent profile · Chislehurst
★★★★★
466 reviews across 1 platform
49 High Street, Chislehurst, BR7 5AF
Kinleigh Folkard and Hayward Lettings's office in Chislehurst, at 49 High Street, is rated 4.9 out of 5 across 466 reviews on 1 platform, including 466 Google reviews rated 4.9.
Every review we hold for the Chislehurst office, from every platform, shown as written. First names only.
5/5
GoogleWe refurbished a three bed semi detached property in Mottingham and placed it with a local agency for rental. Two months on with no result we instructed Jason Gouveia from KFH Chislehurst. Jason is well presented, very professional, great to deal with and has an excellent knowledge of the local property market. it took him just 3 weeks to find us perfect tenants offering the asking price. Highly recommended!
5/5
GoogleI have dealt with Deana Watkins On both sale and purchase of mine Chislehurst homes and have always found her to be incredibly professional and efficient but moreover genuinely interested and helpful and patient. Buying a new home Or indeed selling an old one can be a stressful procedure however Deana made it A smooth and pain free process. I cannot recommend her & the KFH team highly enough.
5/5
GoogleExceptional service, highly recommended. Lucy Baker was my letting negotiator and she was very understanding, patient, transparent and extremely helpful throughout the process. The whole process was very smooth and handled with complete professionalism. Thanks Lucy and KFH.
5/5
GoogleDeana was absolutely fantastic throughout the whole process and extremely helpful with any questions we had. Being first time buyers it was brilliant to have someone at the end of a phone. Would highly recommend
5/5
GoogleI dealt with Lucy ant KFH and both she and her colleague were absolutely professional from the first moment to the last. Lucy in particular went over and above her job to assist in finalising all the paperwork. A 5-star professional service!
5/5
GoogleThis is the best estate agent in Chislehurst. All staff are extremely professional and dedicated. Susan, the branch manager, is highly qualified and her advice and professionalism in handling a very difficult sale due to our divorce, held …
5/5
GoogleExtremely helpful throughout the whole sale process, Deana was always on hand to answer questions and guide us through the process from start to finish. Will be using KFH again in the future.
5/5
GoogleI would highly recommend Deana at KFH Chislehurst. She gave us a honest and accurate appraisal of the value of the house, was motivated throughout, communicated well and worked hard to secure and complete our sale.
1/5
GoogleMy father called this place looking for book a house viewing and was victim to racial profiling. When a customer come to look at a house, questions such as 'can you afford this house' come across as rude and disrespectful. Questions such as, is the houses you're looking for within this price range or where are you currently living could be used to tailor the house hunting experience I understand, but can you afford this house?! Ridiculous. My father is a GP and pays his taxes, so to be ask such a question I think is highly unprofessional. If it weren't for the busy schedule around during this time of the year I'm sure he would have been more inclined to make a complaint. I however am disappointed, especially living in Chislehurst for over 15 years now. Susan should be more respectful in the future.
Hello Michael, Further to your review, we are very disappointed to note your comments. We have investigated your feedback and followed up with the member of staff that your father initially spoke to. The branch director, Susan, has also since spoken with your father to address his concerns and explain our standard processes. When any prospective buyer registers with us, we always ask a set of standard qualification questions to best understand their requirements and position, including budget. This process is undertaken with every prospective applicant, in order to ensure we can assist with their property search as best we can. Susan has already arranged a viewing for your father at the property in question and we wish him the very best of luck with his search. Kind regards, KFH Chislehurst.
5/5
GoogleHuge thanks to Marina and the team at KFH! They went above and beyond to make sure we were able to find and move into our rental property (which is also adorable) in a speedy amount of time and were so friendly and helpful throughout. They made a previously stressful experience so smooth and easy and we are so thankful to them. We really could not recommend more!!
5/5
GoogleOne of the best estate agent. It is my pleasure to meet Sam from the office who helped me a lot on purchasing my new home. He has also introduced great builder and architect for me to extend my new home. It is great experience to buy a house from them, I will definitely come back if I need to sell my house in future. Thanks everyone in the office, thanks Sam.
5/5
GoogleI’ve recently had the pleasure of using the services for both selling and buying a property I would highly recommend the Chislehurst branch, in particular Vanessa and Susan The service I received was faultless they were there every stage to help through the ups and the downs, I found all the team extremely professional, knowledgeable and helpful
5/5
GoogleJust sold with the help of Mark and it was not an easy process for a variety of reasons. Mark went way above and beyond his job role to help and support me and the process and I cannot thank him enough. I also very much appreciated the support of Susan the manager and sincerely hope Karma comes and pays them all a nice visit :) many many thanks xxxx
5/5
GoogleWould highly recommend Josh, Tara and especially Laura Watson who negotiated a buyer for our house. The whole team at KFH is very knowledgeable with Chislehurst and the surrounding areas. I found them all professional and was comfortable with the whole team showing potential buyers around my home knowing they took great care of my house when I wasnt there. I wouldn't hesitate in using KFH again for a purchase or sale.
5/5
GoogleI had a wonderful experience with Deana Watkins. Her expertise, responsiveness, and dedication made buying my home a breeze. I highly recommend Deana to anyone in search of a top-notch real estate agent.
5/5
GoogleWe dealt with Luke Price from the Chislehurst office and he was super efficient, friendly and helpful. As was his colleague Charlie. In the end we found a place through another agent but these guys really stood out from all the other agents we were dealing with. We would certainly recommend them or come back to them for assistance in the future. Thank you for your efforts guys :)
5/5
GoogleJason has been excellent in helping us find our next property to rent. He went above and beyond and went out of his way to arrange and organise viewings for a number of flats at short notice, so we could get a feel for what is to offer within our budget. The communication has been excellent and has made us feel at ease. Would highly recommend.
5/5
GoogleCouldn’t recommend KFH Chislehurst enough! Their knowledge and expertise has been so helpful! Lucy is a real asset to their team and has gone above and beyond at every stage for us!
5/5
GoogleA huge thank you to KFH, and specifically Deana for all her help and support throughout the process of buying our first home. From the very first viewing, she made us feel completely at ease. …
5/5
GoogleWe were very impressed with the service received from KFH when selling our house. The market has been particularly challenging of late but KFH, and in particular Kevin, were constantly working to get the sale over the line. Thank you.
5/5
GoogleWe recently used KFH in Chislehurst to sell our 3 Bed House. They are a very professional team especially Deanna, Kate & Rae. Also, Susan the Manager, who was available when needed & was responsible for getting us to completion when buyers solicitor starting dragging their heels at the end. I would definitely recommend using them if you want to buy/sell/let a property.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleI recently worked with Vanessa on my latest purchase and I cannot thank her enough for how easy she made everything for me. Vanessa is a delight to deal with, is extremely knowledgeable and kept me well informed throughout the process. Vanessa is a real asset to the Chislehurst branch and KFH in general. Thank you Vanessa!PositiveResponsiveness, Professionalism
5/5
GoogleThe KFH Chislehurst team helped to sell our house earlier this year and they were incredibly patient in working with us both on the sale and on our very specific search for a new property. Our main contacts were Tara and Laura, but Josh and Sam were also very involved in the sale of our property. They were all always very professional and listened to our views and requirements.
5/5
GoogleFrom day 1 Lucy our main contact has been extremely professional and throughout the whole process. Very professional and helpful. Estate Agency, exceptional. Once more a massive thank you for Lucy. Patrick & Martin.
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