Allen and Harris Chippenham reviews

★★★★★ 5/5

Google

Just sold my lovely cottage with Allen & Harris, Michelle was a superstar, going over and beyond. So appreciated the updates, calls and pushing things, managing the relationships and process. Thank you Michelle. From a Letting point of view Matthew has always been there, to answer a question, help sort an issue, give sensible advice. Really appreciate the years of help. Thank you all. Highly recommend the team for letting or selling. Got to know everyone, feel I should be coming to you Christmas party :)

Janelle · 16 June 2023

★★★★★ 5/5

Google

Michelle and Callum went way beyond what is expected of estate agents; first class excellent service all round. I live in Australia now and rented out my house in Chippenham for over a decade. Unfortunately the tenants left the house in a bit of a mess and my property managers (the spectacularly atrocious Chappel & Matthews) did nothing to assist, despite it being their job and what they were paid to do. The wonderful Michelle and resourceful Callum came to the rescue and arranged for repairs, cleaning and preparation for the new owners). A really friendly team of people that know how to sell houses. I wouldn't hesitate to use their services again. Thanks again Michelle and Callum!

Paul · 16 June 2023

★★★★★ 5/5

Google

HOME IS NOW WHERE MY HEART IS I can't begin to express my appreciation for the personal and professional service that the staff in the Chippenham office have provided. I was in the unenviable position of being in the middle of life's five biggest stressors including divorce and (consequently) needing to find somewhere to live, fast, within a tight budget and in a central location. I had been around the letting agencies in town to register, but due to my status as having been previously bankrupt I was met with short shrift, disinterest and dismissiveness. Not so at Allen and Harris. I was positively welcomed by Matthew Hooper, the Lettings Manager who not only quickly got me 'on the books' but actively offered solutions to my wish list. Almost overnight Jessica Burnell, Lettings Negotiator was on the case. Each time I popped into the office there was always someone on hand, from the Senior Branch Manager to the Sales team willing and happy to help if either of these two were out on business. In short, within a couple of weeks I had the keys to my new home and was extremely happy. I am not sure whether or not vetting and contracting with good landlords is a feature of their service but a review would not be complete without a mention of mine...super caring, fast acting and not in the least bit superior. Thank you all involved. I hope I prove to be a model tenant for some time to come.

Age · 16 June 2023

★★★★★ 5/5

Google

I have moved numerous times in my lifetime and NEVER felt the need to write a review for an Agent, however, I feel compelled to do so on this occasion. The surprising fact is that Michelle was not acting for me but for my buyer, she caused me to contract 'Agent Envy'. Michelle is so Professional in her approach with both Solicitors and Client alike. Unlike many people today if she said she was going to do something and contact you, she ABSOLUTELY would. Her attitude inspired both trust and confidence. If your fortunate enough to have her as your Agent I can assure you will experience the smoothest of transactions. Michelle Barbrook-Baker

Michelle · 16 June 2023

★★★★★ 5/5

Google

Reuben and Brittany have been absolutely fantastic over the past couple of weeks with finding me a new flat. They are very quick to respond on email and phone and were able to find me two great properties in a week, and got the deal done so …

Maisy · 16 August 2025

★★★★★ 5/5

Google

I’ve been working with Allen and Harris for more than 8 years. They’re very professional, super fast and efficient. They always found us good tenants - never had issue with them. Both letting and sales teams are highly recommended.

Tulin · 11 October 2025

★★★★★ 5/5

Google

Nicole has been most attentive. She has followed up with our progress almost weekly and has always done so in a professional and kindly manner.

Pam · 29 July 2024

★★★★★ 5/5

Google

Anthony has been absolutely amazing at supporting us into getting our first home, the amount of support and guidance he has offered us has been above and beyond we can’t thank him enough and the excellent service we received.

Jessica · 20 August 2023

★★★★★ 5/5

Google

We used Allen and Harris’ mortgage brokering and the experience has been fantastic. Anthony Codner was assigned to us and has been brilliant all the way through the process, making it far less stressful than it was when we applied for a mortgage last time. He laid everything out in a super simple way so we could decide the best options for us, including doing all the maths (which I personally very much appreciated). He also acted as a go-between to get answers from our mortgage company without waiting for hours in a phone queue and getting passed around different departments. I would have paid the money just for this aspect of the service. Anthony was super responsive and always got back to us very quickly with thorough answers to our queries. Would highly recommend their services and in particular, Anthony!PositiveResponsiveness, Quality, Professionalism, Value

Abigail · 27 August 2022

★★★★★ 5/5

Google

I would highly recommend this estate agency. The team was knowledgeable, responsive, and consistently helpful throughout the process. Reuben and Jessica, in particular, were outstanding, answering all our queries promptly and ensuring everything ran smoothly. We’re very happy with the service provided and delighted with our new home ☺️

Bethany · 17 May 2025

★★★★★ 5/5

Google

Jess at Allen & Harris was very helpful and took time to answer any questions we had. The whole process for moving in went smoothly and will hopefully use them again in the future.

Harry · 11 October 2025

★★★★★ 5/5

Google

I've used Allen & Harris (Calne) twice before when I purchased and sold my 1st property so I was delighted when a house that was perfect for me came up with the Chippenham branch as I already knew them to be a good company and my expectations were high. I was not to be disappointed. Everyone I dealt with within the team was excellent, from Matt the mortgage advisor, who was extremely accomodating with my busy work schedule and constant questioning, to Charlotte who handled many of my calls and constant queries as well as several viewings, never once getting frustrated with me despite my pedantic-ness. Then there's Damian. Damian went above and beyond the call of duty to help me get through an incredibly difficult sale, helping with things from solicitors who caused constant delays to being a mediator between myself and seller, always remaining neutral as a good estate agent always should, especially when dealing with an incredibly awkward (me) customer. Without him the sale would have likely never happened and he's a credit to his company for the hard work he constantly put in. Overall I couldn't have been happier with their services and would recommend them time and time again, and should I ever sell the property I will be choosing them to do so for me. Keep up the good work guys!

Adam · 16 June 2022

★★★★★ 5/5

Google

We had Anthony Codner as our mortgage advisor and it was a great pleasure to work with him, he was very professional yet friendly, knowledgeable and he always found time to answer our questions and queries (and we had quite a few as a first time buyers), he was always happy to help and advice and generally made the whole process less stressful and scary than we expected. We would definitely recommend Anthony to anyone looking for a good mortgage advisor, 5 star service! Thanks Anthony!!!PositiveResponsiveness, Quality, Professionalism

Bartosz · 16 June 2022

★★★★★ 5/5

Google

I used Anthony Codner as my mortgage advisor and he was an absolute dream to work with. As a first time buyer, I didn’t have a clue about mortgages but he was supportive and clear the whole way through. Anytime I had any questions he was there ready to answer them. He definitely isn’t the cheapest option but he is worth every penny to feel safe in your mortgaging process as well as home insurance, life insurance, budgeting, etc. Thanks Anthony.PositiveResponsiveness, Quality, Professionalism, Value

Alice · 16 June 2022

★★★★★ 5/5

Google

We are about to complete on the sale of our Bungalow in Chippenham which we bought through Allen & Harris 3 years ago. It's been a long process due to the pandemic and backlog but I have to say that the support we received from Michelle Hallas during this time has been outstanding. Every phone call, every email answered immediately. Her professionalism during the last months has been amazing, even when we considered Pulling out she gave us the best advice, and we are nearly there. It is so satisfying and reassuring to find someone who does their job as well as she has done which made the customer service great. Thanks Michelle heres to the next property purchase with you.

Alicia · 16 June 2022

★★★★★ 5/5

Google

I couldn't recommend Allen & Harris highly enough. Not only were their staff invaluable in finding us a property to start out with, taking into account our preferences but also throwing in a few wildcard properties one of which we ultimately ended up buying! But their mortgage advisor Anthony Codner has been incredible in guiding us through our mortgage, but also a great help when we have needed advise about any step of the process. Moving house is always stressful but having Allen & Harris onboard has been a huge help in making it as seamless as possible!PositiveResponsiveness, Quality, Professionalism, Value

Taylor · 16 June 2022

★★★★★ 5/5

Google

Great experience with Allen & Harris, from the moment I met with Ben, they’ve been super professional. They offer a really comprehensive service and are great at keeping in contact with updates. From listing my property online to accepting an offer took just two weeks! Would happily recommend Ben and the rest of the Allen & Harris team.

Laura · 16 June 2020

★★★★★ 5/5

Google

Absolutely amazing to deal with. Lucy has been super friendly, super helpful and very professional. A real credit to your team

Phil · 16 April 2024

★★★★★ 5/5

Google

Anthony (Mortgage Advisor) is simply amazing! He has been remarkably helpful in sourcing our mortgage, necessary insurances and hand-holding throughout. I wouldn't recommend anyone else but Anthony. Thanks again :)

Jade · 22 September 2025

★★★★★ 5/5

Google

Really happy with the service here. They have been very informative on the whole process of getting a mortgage. Will definitly use them in the future as well.

PurpleMage49 · 11 October 2025

★★★★★ 5/5

Google

I called Allen and Harris back in July searching for a 2 bed house in the chippenham area, spoke to the Sales manager Michelle. I remember her saying I will find you something nice. Two weeks later she found us the perfect property, Michelle was helpful, polite and professional throughout the whole experience. She kept me informed all the time, and was more than willing to go the extra mile. I would highly recommend giving her a call if your looking to sell, or buy.PositiveQuality

James · 27 August 2021

★★★★★ 5/5

Google

I was looking to sell my house or at least get a valuation on the rental and sale front I called Alan and Harris to which I spoke to very lovely lady calledGemma crook , Gemma was fantastic, when viewing the property she pointed out features that That made the house stand out from the rest they had fantastic promotional tools and overall the service was really top-notch would highly recommend Thanks you Gemma

Yarsley · 16 June 2022

★★★★★ 1/5

Google

We used Allen and Harris to let our property. The office is very pleasant, if you can get hold of them. They suggest you take a no deposit scheme, which we did. Due to corona our tenants left before their official term had ended. They had completely trashed the place; broken furniture, half painted walls, skirting painted using emulsion paint, pulled the tiles off the wall in the kitchen. Sequence offered us (after waiting 14 days for a check out. £150 for damages. they told us to go and get a quote for the repairs when we queried this, it took us 3 weeks to get the quote as they wanted it itemised. When we got the quote back they said they'd closed the case as the 28 day deadline was passed for claiming!! They never even informed us there was a deadline!!! The cost to have the house repaired was £5000!!! Thanks Sequence & Allen and Harris... nice doing business with you, we will be taking the matter further.NegativeQuality

Amelia · 16 June 2021

★★★★★ 5/5

Google

Michelle was fantastic from start to finish. The sale of my house didn't come without its challenges but Michelle went over and above to ensure that it got to completion. The staff at the branch were always helpful with any queries. If you are looking to sell or buy, I'd highly recommend looking to Allen and Harris in Chippenham. Thank you :)

Rhian · 16 June 2023