Every review we hold for the Chippenham office, from every platform, shown as written. First names only.
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5/5
GoogleMichelle and Nicole provided outstanding service during a complex and challenging sale of our parents' house. The property faced external market challenges due to future local developments, meaning a standard sale proved tricky. However, Michelle and Nicole were brilliant. They handled many viewings and an open house morning with great professionalism, always keeping us updated and staying positive when we kept getting the same feedback from buyers.
When we made the decision to change our selling strategy, they helped us navigate the transition to a traditional auction via Fox and Sons (the auction section of Allen and Harris). We received excellent communication from Michelle & Nicole throughout the entire selling process. Furthermore, when we encountered a difficulty from the buyer which delayed the completion and brought lots of additional concerns and stress Michelle went over and above to keep all lines of communication open and we are incredibly grateful for that . They are a great team .
Netts Β· 11 August 2026
Agent replied Β· 11 October 2026
Thank you for your kind words and for trusting us with such a complex sale. It was a pleasure working with you and we are so happy to hear that our team provided outstanding service throughout the process. We are dedicated to staying positive and keeping you updated every step of the way. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleAnthony is an outstanding advisor - he clearly loves his job and always goes the extra marathon to meet his clents' needs - yet he makes it seem effortless and never a rush. He is always thoroughly prepared, reassuring, knowledgeable, absolutely honest and his support, kind guidance and expertise these past months has made a huge difference to my work/life balance, independence and confidence in dealing with my mortgage and finances. An absolute star - so lucky to have been introduced to him. Thank you, Anthony.
Alexandra Β· 11 August 2026
Agent replied Β· 11 October 2026
Thank you for your kind words! We truly appreciate your feedback and are thrilled that you have had a positive experience working with Anthony. It is our goal to go above and beyond for our clients and we are delighted to hear that he has made a significant impact on your work/life balance and confidence. We feel lucky to have him as part of our team and look forward to continuing to provide you with exceptional service. Kind regards, Lucy, Customer Relations.
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5/5
GoogleSuch an amazing service from start to finish! Anytime we had a question or concern, Joshua Whittaker was always there to help, support us and put our minds at ease. He was incredibly helpful, professional and approachable throughout the whole process. We genuinely couldnβt recommend Joshua enough. Thank you for making everything so smooth and stress-free!
Tia Β· 20 September 2026
Agent replied Β· 11 October 2026
Thank you for the kind words, we are so glad Joshua provided excellent service and made your experience stress-free. We are proud to have him on our team. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWanted to give a shout out to Jessica at Allen and Harris Chippenham for being so helpful in the process of my new rental. I really appreciate how sheβs always there to answer any questions, is quick to respond with guidance, and is great to speak to. Professional, friendly, and just made everything easy. Thank you!
Heather Β· 11 August 2026
Agent replied Β· 11 October 2026
Thank you for taking the time to share your experience with us! We are thrilled to hear that Jessica at Allen and Harris Chippenham provided you with exceptional service and made everything easy for you during your new rental process. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe just wanted to say a massive thank you to Jessica & Josh. They have both been great and especially want to thank Jessica for her communication and over all attitude, she has been great to deal with in helping us secure a rental property. Thank you again to you both, it has been a 5 Star Service π β¦
Richard Β· 11 July 2026
Agent replied Β· 11 October 2026
Thank you, Richard, for your wonderful feedback! We're thrilled to hear that Jessica and Josh provided you with such great support and communication during your rental process. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
Googlehai good morning i have got excellent service from you guys thank you for everything ,especially Emma and joshua Emma you have coordinated very well Thank you ,moreover joshua he done everything perfectly especially the good communication iam so happy with him ,Thank you for everything
Anoop Β· 4 October 2026
Agent replied Β· 11 October 2026
Thank you so much for your kind words. We're thrilled to hear that Emma and Joshua provided you with excellent service and communication. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleI sent an enquiry about a property on a Friday, and to my surprise, Ruben Goss got in touch the very next day (a Saturday). He went out of his way to rearrange his schedule to accommodate a same-day viewing for me and my parent, something I really appreciated.
We decided to go ahead with the property shortly after, and everything was organised and ready within just a few days. The whole process was efficient, smooth, and completely stress-free thanks to Rubenβs professionalism and commitment.
Iβm really looking forward to starting my tenancy and would absolutely recommend this agency to anyone looking to rent. Fantastic service from start to finish
Paige-Shannon Β· 11 October 2025
Agent replied Β· 16 April 2026
Hello Paige-Shannon,
Thank you so much for your wonderful 5* review! I'm thrilled to hear about your positive experience with Ruben and how he made the process smooth and stress-free for you. We truly appreciate your recommendation and are excited for you to start your tenancy.
Best wishes,
Lucy, Customer Relations Team
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5/5
GoogleCannot fault this estate agency at all. I've had nothing but an excellent experience while renting with them. Brittany and Reuben were super attentive and extremely helpful throughout the entire process and Jessica was an absolute dream as our lettings agent. All correspondents were quick and informative and nothing was too much for them! They were more than happy to answer all of the questions we had as first time renters which was extremely helpful for us. Jessica helped us throughout the entire process from viewing the property to getting the keys and there was nothing I would change about the whole process. I cannot recommend the lovely people at the Chippenham branch enough. Extremely grateful for such a lovely first renting experience and Jessica will be my go to agent from now on! Thankyou for making this the easiest and most comfortable experience possible!
Tegan Β· 11 October 2025
Agent replied Β· 23 September 2025
Hello Tegan,
Thank you so much for your wonderful 5* review! We are thrilled to hear about your excellent experience with Brittany, Reuben, and especially Jessica. It's fantastic to know that they made your first renting experience smooth and enjoyable. We truly appreciate your kind words and recommendation.
Best regards,
Lucy, Customer Relations Team
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5/5
GoogleRenting with Allen and Harris was a breeze!!! Everything was so smooth, professional and extremely efficient. We were in our new property in less than a week with everything taken care of to the smallest detail. No grey areas, no chasing for paperwork, no endless email trails to get matters sorted. It was just amazing the whole experience.
Jessica, the real estate agent that managed the letting process, was extremely helpful and assisted us along the way, knowledgeable and always 5 steps ahead in getting everything sorted for us. Could not be happier choosing Allen and Harris and the people working in the Chippenham branch made all the difference!!
Strongly recommend their services, 100% you wonβt be disappointed!!
Robert Β· 11 October 2025
Agent replied Β· 11 October 2026
Hello Robert,
Thank you so much for your fantastic 5* review! We're thrilled to hear that your renting experience with Allen and Harris was smooth and efficient. It's wonderful to know that Jessica and the team at our Chippenham branch made such a positive impact.
Best regards, Lucy, Customer Relations Team
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5/5
GoogleI recently had the pleasure of working with Allen and Harris Estate Agents Chippenham and I cannot recommend them enough! From the moment I reached out, their team was incredibly quick to respond and assist me with my needs.
The professionalism displayed throughout the process was outstanding. They took the time to answer all my questions and ensured I felt well informed.
Additionally, the kindness and approachability of the staff made the experience even more enjoyable. Brittany went above and beyond to ensure I will find the perfect place.
I highly recommend them to everyone! Thank you for making my experience a positive one!
Diana Β· 11 October 2025
Agent replied Β· 11 October 2026
Thank you Diana for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleBuying a house can be a stressful experience, but Nicole has been incredibly supportive throughout the entire process. Her positive attitude and constant willingness to help have made a real difference. We're now close to completing the purchase, and her persistence with phone calls and emails has definitely kept things moving forward. I really appreciate everything sheβs done and would happily recommend her to anyone looking for a dedicated and proactive estate agent.
Thomas Β· 16 December 2025
Agent replied Β· 16 April 2026
Thank you for your kind words! At our agency, we strive to make the home buying process as stress-free as possible for our clients. We're thrilled to hear that Nicole's positive attitude and persistence have made a difference. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleWe had an excellent experience with Allen & Harris in Chippenham. Michelle & Nicole were extremely professional, friendly, approachable & genuinely cared about helping us sell our house. Thank you for all your hard work ~ we highly recommend your services!
Michele Β· 11 August 2026
Agent replied Β· 11 October 2026
Thank you for taking the time to leave a review! We are ecstatic to hear about your positive experience with our team at Allen & Harris. We are dedicated to providing professional and friendly service to all our clients. It was a privilege to help you sell your house. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleAfter getting no help from my current mortgage provider, I seeked advice from Allen and Harris. James Lewis the mortgage manager went above and beyond to provide a service that was 5-star. I explained my situation and he understood my needs. Not only did he excel at finding me the best deals his communication when applying for the mortgage products was exceptional. James has helped me massively and I appreciate all his hard work. thanks James
Terry Β· 11 October 2025
Agent replied Β· 11 October 2026
Thank you for taking the time to leave us your 5* review Terry! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GoogleSuch a friendly, professional and kind team. From our first viewing, we had a great experience with Nichole, who helped us with so much extra information about the house and the local area.
The team in the office had great communication throughout, always replying to emails quickly and keeping us updated on our purchase.
When it came down to exchange, Sam helped us through what was a slightly stressful few days with professionalism but also real empathy.
The team even gave us a call a couple of days after we moved in to check that everything had gone smoothly, which was such a lovely touch.
I would 100% recommend Allen & Harris in Chippenham.
Pixi Β· 20 September 2026
Agent replied Β· 11 October 2026
"Thank you for your kind words! We're dedicated to providing excellent service and a stress-free experience for our customers. We're thrilled to hear that our team at Allen & Harris in Chippenham made your home purchasing process smooth and enjoyable. Congratulations on your new home and we appreciate your recommendation! Kind regards, Lucy, Customer Relations.
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5/5
GoogleJosh has been very helpful during the application process. He was always very kind and easy to communicate with, and was prompt with keeping me in the loop with everything going on through the reference checks etc
Jacob Β· 11 August 2026
Agent replied Β· 11 October 2026
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleWe had been struggling for a little while to find a property that suited our needs, but after meeting with the team at Allen and Harris, we found our perfect match almost instantly!
Joshua from the lettings department has been looking after our application and has been absolutely fantastic. From meeting at an initial viewing, to frequent updates and regular check ins, Joshua has not only helped us find our perfect property, but also put us at ease throughout this entire process. We canβt thank him enough!
Ellie Β· 11 August 2026
Agent replied Β· 11 October 2026
Thank you for choosing Allen and Harris! We are thrilled that Joshua helped you find your perfect property and made the process easy. We appreciate your kind words and value your business. Best wishes in your new home! Kind regards, Lucy, Customer Relations.
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4/5
GoogleJosh was a great help. Positive, clear, prompt and effective. His engaging manner was a motivator for signing on the line with Allen & Harris
Jamie Β· 11 August 2026
Agent replied Β· 11 October 2026
Thank you for taking the time to share your positive experience with Josh! We are thrilled to hear that he provided such excellent service and was able to motivate you to choose Allen & Harris. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe applied for a viewing recently, received a prompt response and arrangement of date/time slot. The viewing was excellent, Reuben absolutely sold the house and was able to answer any questions we had.
On the administrative side, Jess was communicative, professional and went above and beyond sorting out an additional clause for our tenancy agreement.
Overall fab experience, thanks to all π«
Callum Β· 11 October 2025
Agent replied Β· 11 October 2026
Thank you for taking the time to share your experience and for your wonderful 5* review Callum! Kind regards, Lucy, Customer Relations.
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5/5
GoogleAbsolutely brilliant Mortgage Advisor service from Anthony.
Always friendly, helpful and fast responses to questions, even on his days off! Kept me updated regularly and helped me understand the parts of the process I was unsure of.
Sorted out my Mortgage, Solicitors, Buildings & Contents Insurance & Income Protection Insurance.
Brilliant work, I really couldn't be happier, thank you Anthony.
Demondim Β· 11 October 2025
Agent replied Β· 11 October 2026
Thank you for taking the time to leave us this amazing 5* review Demondim. Kind regards Lucy, Customer Relations.
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5/5
GoogleI had a really great experience with Josh and Jess here. From looking at initial place that wasnt quite right to that afternoon viewing the perfect property and everything after that following smoothly. They made the process seemless and put my worries at ease. They are both great and highly reccomend going through Allen and Harris in chippenham for renting.
Dara Β· 20 September 2026
Agent replied Β· 11 October 2026
We're thrilled to hear that Josh and Jess were able to find you the perfect property and make your renting experience smooth and worry-free. Thank you for recommending Allen and Harris in Chippenham! Kind regards, Lucy, Customer Relations.
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5/5
GoogleI have been using Allen and Harris in Chippenham (and their support team) for rental management for several years, and I have been very satisfied. Recent issues with deposits highlighted the professionalism and helpfulness with which they operated. Brittany and Mark were especially helpful. Brittany also when reletting and organizing new tenants quickly and efficiently.
Jon Β· 11 October 2025
Agent replied Β· 25 August 2025
Thank you for your glowing 5* review Jon. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleWe used Anthony Codner for mortgage services and honestly the best money we have ever spent! He went above and beyond to support us not only with our mortgage but the whole process of buying. He spoke to the solicitor every well which was a life saver and saved us so much hassle and time! No question was ever too much or too silly. Although we didnβt buy from Allen and Harris Damian was such a help and support too. The whole team and our experience was flawless!
Emily Β· 21 December 2024
Agent replied Β· 22 December 2024
Thank you for taking the time to leave us this great 5* review Emily Louise. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe recently worked with Brittany and her team at Allen and Harris after our long-term tenants left our property. From the outset, the service we received from Brittany was excellent. She was professional, knowledgeable and friendly. She offered helpful suggestions on upgrades that would enhance the rental value of our property and, with Oliver and Lucy, she generated enough interest from potential renters for us to achieve the asking price.
Throughout the process, Brittany and her team were proactive in keeping us informed about the enquiries they received into the property. They worked efficiently to find us an excellent tenant in a very short time. Their handling of all the paperwork, references and inventory made the entire process smooth and stress-free.
P Β· 15 December 2024
Agent replied Β· 22 December 2024
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
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5/5
GoogleThe team as a whole are wonderful, but special shout out to our agent Josh! He has been incredible, so helpful and understanding to our situation and was determined to see us right, thanks to him our baby girl due in November will have a lovely home! I cannot praise him enough, very friendly, genuine and professional, thanks again Josh!
Bethany Β· 11 September 2026
Agent replied Β· 11 October 2026
Thank you for your kind words! It means a lot to us that Josh has gone above and beyond to help you and your growing family. We are dedicated to providing the best service and are thrilled that you have had a positive experience. Best wishes, Lucy, Customer Feedback and Support Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.