5/5
Great experience from the first moment. Thank you Kerry for your time and patience with a first time renter!
Agent replied · 15 June 2024
Thank you so much for taking the time to leave us a 5 star review, it's much appreciated!
Trusted Agent profile · Chippenham
★★★★★
210 reviews across 1 platform
37 Market Place, Chippenham, SN15 3HT
Allen and Harris's office in Chippenham, at 37 Market Place, is rated 4.7 out of 5 across 210 reviews on 1 platform, including 210 Google reviews rated 4.7.
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Every review we hold for the Chippenham office, from every platform, shown as written. First names only.
5/5
Great experience from the first moment. Thank you Kerry for your time and patience with a first time renter!
Thank you so much for taking the time to leave us a 5 star review, it's much appreciated!
5/5
Great help and support when moving
Thank you for leaving us your superb 5* review Chris. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
5/5
we would recommend Allen & Harris of Chippenham without question, they handled the marketing & sale of our property excellently. Benjamin Wickens was our first point of contact & was extremely helpful, kept us updated on progress & relaying feedback on viewings, a pleasure to work with.
5/5
Matthew, Jessica, Marika and Kerry were absolutely brilliant. They were so helpful, friendly and efficient, an absolute pleasure to work with. I highly recommend them.
5/5
Really good experience with selling my house with Michelle, Callum and the team. Nothing too much trouble. Would highly recommend them to my friends.
5/5
Kate and Damian were absolutely fantastic! They were attentive, pro-active and went above and beyond. In fact, thanks to them, I was able to complete in 4 weeks! I cannot recommend them highly enough. Next time I am moving I will certainly be going to them.
5/5
Have used Allen and Harris for finding a property to rent. Kerry was really helpful, willing to go the extra mile to help find a property that would be suitable for myself and my family. Can't praise them enough.PositiveProfessionalism
1/5
We wanted the keys to our new flat before we allowed viewings to start in our current property so it allowed us a safe space during covid pandemic to feel safer, my girlfriend is also 9 months pregnant and due to give birth and we explained to the estate agent she refused to comprise told us she had 50 people waiting and needed an hour to show them all round, so with my pregnant girlfriend who is Also disabled meaning she is high risk and if she contracts the virus it's worse for her than an average adult her age, the estate agent wanted to show 50 people around my house while I have a heavily pregnant woman in the building. When I said this we was told by her then in a very rude and confrontational way that covid isn't an issue most people have had second jabs she needs to get in so she can do her job. She had been given no instruction to be doing this or pushing herself into our home while a pandemic is still ongoing, not happy atall with the service and this was in office in front of the rest of the staff so seems nobody had issues with this happening, checked on gov website and says we should have been offered choice of video viewing but nope she wanted ppl viewing and her pocket filled for the commission, why worry about a woman's baby and health when I can make money seemed her attitude.NegativeProfessionalism
5/5
Amazing staff amazing work effort big shout out to Anthony he was my mortgage advisor and he was amazing kept us in the loop if we didn’t understand something he would slow and explain truly amazing service
5/5
The service I received from Allen and Harris, Chippenham, was exemplary. The team were well-organised, well-informed and professional from day 1 to completion. Michelle was brilliant, and got us a great price.PositiveResponsiveness, Quality, Professionalism
5/5
Luke visited my home to give a valuation. He was polite, efficient and friendly. Exactly what is needed in an estate agent. many thanks
Thank you for your excellent 5* review and kind words of our dedicated team Lizzy. Kind regards, Lucy, Customer Relations.
5/5
Fantastic service as always from Anthony at Allen and Harris. He ensured we were thoroughly informed and updated throughout the process of buying our new house. He went above and beyond to ensure he submitted our application before the mortgage rates increased further so we got the best deal. He is professional and friendly and we wouldn’t go anywhere else for our mortgage needs.
5/5
I have recently let a property through Allen and Harris and I can say that they're service was first class, especially during these times. Matt, the letting manager, was very helpful every time I spoke with him, answering my queries and never rushed me even if he was the only one working in the branch. Also, Kerry after taking over from Matt when she returned, was very friendly when dealing with us. Moreover, all process was done online which made it very fast, no paperwork and very convenient during these times.
5/5
While marketing my property for letting an early viewing accompanied by Vicky Russell resulted in immediate success, and Vicky took the process forward very smoothly to the next stage of the process. Thank you Vicky
5/5
Have to give a huge shout-out to Anthony Codner who was my mortgage broker during the flat purchase. Unfortunately, the actual buying process was a stressful ordeal that lasted a very long time, but Anthony guided me throughout with helpful advice, going above and beyond to put me at ease and guide me along. I look forward to catching up with him again soon, with hopes of moving up the property ladder.
5/5
I have recently let a property through Allen and Harris and I can say that they're service was first class, especially during these times. Matt, the letting manager, was very helpful every time I spoke with him, answering my queries and never rushed me even if he was the only one working in the branch. Also, Kerry after taking over from Matt when she returned, was very friendly when dealing with us. Moreover, all process was done online which made it very fast, no paperwork and very convenient during these times.
5/5
We found Callum to be an extremely friendly and knowledgeable estate agent who could answer all of our questions and doubts. Most importantly he made us feel very relaxed and did not “try” or push a sale, knowing that it is one of the most important choices in our life and that we are taking it slowly and seriously. Thank you
5/5
Very well handled and expeditious.
Hello Ace, Thank you for your kind words and the 5* rating! We're thrilled to hear that you found our service well-handled and expeditious. Best regards, Lucy, Customer Relations Team
5/5
Matt and his team are the best around. I tried others, but none could match their ability to market a property. They make it happen!PositiveResponsiveness, Quality, Professionalism, Value
5/5
Anthony was extremely friendly & helpful throughout. He put our mind at ease and explained everything to us. We will be looking forward to having his help again in a couple years.
5/5
We used Allen & Harris and also Anthony as our mortgage broker, and we couldn't be happier with the service we received. Anthony assisted us along every step and couldn't have been more helpful. We would often email him out of hours and he would reply instantly, giving us the answer to our numerous questions. He consistently went above and beyond to provide us with the very best service. We will definitely be using Anthony again in the future and would recommend him to everyone.
5/5
Our experience working with Anthony Codner isn't much different than what everyone is saying on these reviews... he is trully brilliant. He really made our life easier during this process of buying our first home. Like most cases, we also had our ups and downs but in the end we completed our purchased successfully and Anthony has a big part to play in this! We highly recommend using Anthony as your mortgage advisor, he is very helpful; knowledgeable and friendly. Our minds are at easy knowing that we can work with him again in a couple years time.
5/5
Anthony Codner (mortgage advisor) was absolutely brilliant, very professional and willing to answer any of our questions at any time (even whilst on holidays!). It really made our life easier during this scary process of buying our first property, we had our ups and downs but in the end we completed our purchased successfully. We highly recommend using Allen & Harris as your mortgage advisor, they are very transparent and really make the whole experience more personal and easy to understand.
5/5
Anthony assisted us with purchasing our first home from February - November 2022 and we couldn’t fault a single thing! Extremely knowledgeable, friendly and was there for us every step of the way. No matter how big or small the question was Anthony always took the time to explain everything thoroughly with us and made us feel at ease!
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Tell us what you need and we'll put you in touch. Allen and Harris hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chippenham.