Henry Adams 6 Villages Chichester reviews

★★★★★ 5/5

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Cant fault the Storrington Lettings team.

We initially dealt with Alex from the Storrington branch, he was exactly what you would hope for, very polite and courteous, and he had a good knowledge of the property, landlord and surrounding area. Alex was more than happy to answer our endless questions during the process and kept us informed on the progress of our application. An utterly nice young man. We have also met and spoken to a number of other members of the team including Emma and James who have helped us with questions and some requests for permission which they have facilitated with the landlord. The polite and friendly disposition is shared by the whole team. I would recommend Henry Adams to anyone, landlord or tenant, buyer or seller, you will be in safe hands.

Andy · 15 July 2022

★★★★★ 1/5

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Disgraceful Service from Henry Adams Horsham

We found a house that we liked that was listed for sale with Henry Adams Horsham. After viewing the property, we decided to put our house on the market subject to our offer being provisionally accepted which we were assured that it would be by the estate agent from Henry Adams. We sold our house through Henry Adams very quickly only to then be told that our offer was not accepted. The estate agent had lied just to make the sale. We reluctantly increased our offer and, after weeks of back and forth, we finally came to an agreement.During our initial viewing, we noted that there were a couple of areas that were water marked. We were informed that one area in a bedroom was going to be looked at by the owner, and the other area in the garage the estate agent decided to immediately, and without request for her opinion, inform us was from an old leak. We were then told that the leak in the bedroom was not going to be investigated by the owner and that nothing of the sort had ever been suggested. The old leak in the garage turned out to be an existing leak and this week the ceiling came down followed by an awful lot of water.On the day of completion, we had until 14:00 to vacate our previous property. At 11:00 I received a call from Henry Adams asking "If we were out yet?". I informed them that were likely to be finished around 12:30. My wife then received another call from Henry Adams stating that "the property is no longer legally yours so you need to be out!".Overall our experience with Henry Adams, and one female estate agent in particular, was awful. She told nothing but lies just to make a sale and we have since learnt, without even mentioning any names, that my wife's colleague pulled out of a purchase through Henry Adams as a direct result of the estate agent in question's conduct. We would never use this company for the sale or purchase of a property again.

Sean · 10 November 2023

★★★★★ 5/5

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Henry Adams Haywards Heath did what 3…

Henry Adams Haywards Heath did what 3 other agents couldn’t - sell a retirement flat!

Jonathan · 15 March 2026

★★★★★ 5/5

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Seamless, helpful & professional

This is my first time renting with Henry Adams (Billingshurst). From the Get-go From the first initial viewing to the final offer they have been incredibly helpful swift and smooth throughout the entire process. I'd like to personally thank Alex Bush for being amazingly helpful with any issue I had, have to say I couldn't be happier and he provided the best customer service I've experienced in the renting process.Thanks again.

Rob · 22 March 2023

★★★★★ 5/5

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Guy Peters of Henry Adams my kind of surveyor guy says Canadian client

I have not met Guy Peters of Henry Adams Surveyors. Not surprising. Don’t need to. I am in Toronto struggling to get my brother’s Bognor properties to probate and Guy is in Chichester. Amazing service. Fast and complete job first try. Knows what he is talking about and makes it clear to people even in distant places. Concise but complete. First, a Red Book appraisal. Then an update to current market price from my next email. And the price is right. Courtesy and understanding thrown in for free. My kind of guy. Well done Henry Adams. I recommend them to all.Tim McDonald Toronto Canada.

Tim · 5 March 2022

★★★★★ 5/5

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Nicki Smith at Henry Adams Chichester

Nicki Smith at Henry Adams Chichester, whom we have known for 15 years, has always been warm; efficient but friendly - she understands that during a move, it can be very 'discombobulating' but Nicki's calm confidence, attention to detail has seen us through - and she has found us a lovely place to live, for which we are very grateful

Kate · 1 October 2024

★★★★★ 5/5

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Viewed a couple of properties with the…

Viewed a couple of properties with the Bognor Regis office of Henry Adams, neither were suitable for my needs but found the staff very helpful and professional, especially Carol who showed us round. She is an asset to the company, very friendly, honest and down to earth.

Sarah · 3 August 2024

★★★★★ 1/5

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Criminal Exploitation

This is the most horrible letting agent I have ever encountered in my life, they're a nightmare. their activities and tendency to collude with landlords to rip you off your holding deposit runs against the acts of the UK paliaments, I can give you several tenants identities they have ripped off, a searchlight needs to be conducted into their activities if the labour government which we voted for will survive in their plans for housing in that axis.

Borisade · 27 March 2025

★★★★★ 5/5

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I recently purchased a property through…

I recently purchased a property through Henry Adams in Selsey, given it was a leasehold flat and the management company was not helpful, I have to say a big thank you to the team, but especially to Kevin for his patience, tenacity and professionalism throughout. He went that extra mile to do everything possible for what turned out to be a difficult and lengthy process which would have been so much simpler had the management company been more proactive and communicative. So a big thank you, Selsey, I’d love you to see what I’ve done to the place. And specially to Kevin.

Judith · 29 April 2023

★★★★★ 5/5

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Henry Adams, Storrington

I have recently changed to Henry Adams being the managing agent for my rental property due to issues I had with the previous managing agent.The staff in the Storrington branch have all been fantastic. They have answered any queries quickly and efficiently. They found a new tenant in a short space of time. Any maintenance queries have been dealt with in a professional and timely manner.I swapped to them in November 22 and already they have surpassed the previous managing agent by miles. Alex and all the lettings team have been amazing. They are a small team but all have a knowledge of what is going on with each property. I now complete trust and confidence with the way my property is being managed.

Caren · 19 February 2023

★★★★★ 5/5

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Charlie is your man!

It really was the 5 star experience. Thank you to everyone at Henry Adams Chichester and in particular, Charlie Salter. Charlie showed great professionalism from the very first phone call to and to our very last email. Charlie was extremely informative & knowledgable! The customer service skills were unrivalled and this is key of why everything went smooth & efficient. Excellent work guys.

Ash · 15 March 2023

★★★★★ 5/5

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Lorena has been brilliant in helping…

Lorena has been brilliant in helping with the process. Any help needed they’ve always responded promptly. Looking forward to moving into our home 😁

Jade · 22 September 2023

★★★★★ 5/5

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Deposit- Lucy Strudwick

Just want to Thank Lucy Strudwick from Bognor Regis Branch.for helping me return my deposit after 8 months, so grateful for all the help and support and for a positive outcome

Lauren · 15 February 2023

★★★★★ 5/5

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The team at Henry Adams Horsham were…

The team at Henry Adams Horsham were excellent. I was selling my late mother's house as a Probate sale. The conveyancing process took longer than expected and the team, especially William Rowe-Britton really pushed hard to get the sale progressed.

Sue · 31 July 2024

★★★★★ 1/5

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Appalling!

If I could give Henry Adams Lettings Chichester less than one star I would. As tenants paying an inflated monthly rent for a small, tired property in Chichester, which we rented for nine months, we could not have experienced worse customer service. There were countless problems with the property which were either not addressed at all, or addressed incredibly slowly and incompetently by the staff at Henry Adams Lettings Chichester. As a result, we suffered nine months of discomfort, inconvenience and stress. During our tenancy there was a high turnover of staff and a clear lack of leadership at Henry Adams Lettings Chichester. Needless to say, we would certainly not recommend them!

Tina · 19 April 2020

★★★★★ 5/5

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Love our new home, thank you all at Henry Adams

We have now secured our rental property through Henry Adams and I can honestly say a professional but friendly service from the first viewing to collecting the keys to our new home. We delt with Charlie Salter through the process and he was understanding, informative and very pleasant from start to finish. I dont often write reviews but thought Henry Adams and the great staff deserved a good review as we are absolutly delighted with our new home.

David · 6 March 2023

★★★★★ 5/5

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Very happy Tenant, Henry Adams lettings Emsworth.

Henry Adams lettings Emsworth.I'm very pleased with the services I've received from Henry Adams lettings Emsworth, they deal with the issues immediately and are always willing to help and support in every possible way. I'm a new Tenant and am very grateful for their support and kindness. Special thanks to Danielle Plunkett-Smith, whom has been very helpful.Wishing all a Merry Christmas. Regards Happy Tenant

Nette · 19 December 2022

★★★★★ 5/5

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Such a smooth a pleasant moving…

Such a smooth a pleasant moving experience which would usually be such a stressful period. Alex Bush helped from beginning to end and has been a credit to the Henry Adam’s team. extremely trustworthy, truthful and helpful. Very informative and compassionate, everything you need from an estate agents.Thank you Alex for making this move feel so easy and stress free.Jack

Jack · 14 April 2023

★★★★★ 5/5

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We had set back when our buyers pulled…

We had set back when our buyers pulled out through illness but we got there in the end well done.

Mr · 16 October 2025

★★★★★ 1/5

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It's a shame 1 star is all I can put

It's a shame 1 star is all I can put, they don't take care of their tenants, the landlord has taken months to do basic things. Thought to edit to address the comment, contacting the letting agency as requested under has been done multiple times but simple request are not answered and neither are the serious ones. So maybe a bad review is just the way to get their attention. Good to know... :D

Adams · 29 March 2023

★★★★★ 5/5

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Highly recommend Henry Adams

Henry Adams, and in particular Lesley-Anne, were extremely helpful in finding us a rental for my elderly parents. Communication was good and once a property had been decided on the whole process was very smooth and efficient. Their 6 month rental is now up so we have once again asked Lesley-Anne to help find us a new property.

Tan · 17 March 2023

★★★★★ 5/5

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From the moment I made my first phone…CUSTOMER SERVICE REVIEW

From the moment I made my first phone call to the actual day we moved into our lovely flat on the 10th March I dealt with Alex all the way through who was very helpful, kind & understanding, and very patient with me until everything was completed. I would highly recommend Henry Adams, Storrington to everybody I know!

MrsGillianMoss · 13 March 2023

★★★★★ 5/5

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Amazing service by Michelle !!!

Rung up the Bognor letting office, spoke to Michelle Tattersall on the phone, she made me have a lovely experience and helped me gain a good understanding on my enquiries couldn’t recommend Michelle enough. Thank you so much Michelle 5 star service provided.

Nicole · 19 March 2024

★★★★★ 5/5

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Hassle Free Lettings

Letting through Henry Adams is a hassle free, speedy, efficient and pleasurable experience. Monique Holden was professional and helpful throughout.. Many thanks.. wouldn’t hesitate to recommend..

Joanne · 28 February 2023