Henry Adams 6 Villages Chichester reviews

★★★★★ 1/5

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Prospective sellers

Prospective sellers, should Avoid at all costs !As a prospective Buyer I contacted via email Henry Adams regarding a property in Cambridge Ave, West Wittering, Chichester.I received a response from someone named Jane, who had 0 customer care skills!I politely asked if I could have a virtual viewing, I explained I was currently in the US, having sold my UK property 9 months previously, therefore a Cash Buyer able to proceed immediately without a Mortgage.The employee Jane rudely responded with a No, we don’t do virtual viewings.It’s a fairly normal practice with other agents, and a really straight forward procedure.Since the property had been on the market sometime, others in same area selling fairly quickly, I asked Jane if there had been any offers?Her response was they would NOT accept offers unless I viewed the property.Many people relocate around the globe, it’s not a legal requirement to personally view a prospective property, therefore I’m unclear why as a British Citizen, with cash Funds from the sale of my UK property, I was told should I want to make an offer it would be unacceptable??I asked some usual questions about the boiler’s age etc, the reply was also belligerent lacking in finesse, not to mention ignorant.It appears Henry Adams feel they are doing everyone a favour, including the prospective Buyer.The employee Jane had 0’proactive skills, did she offer to try a find the property information I requested? No.After numerous other emails from myself trying to facilitate a virtual viewing from Henry Adams, I was told Manager had finally agreed to a send me a pre recorded viewing.One that I would be unable to interact with, or indeed ask questions.I Never received this video.Suffice to say the property is still for Sale?I was also told by the same Henry Adams employee, whilst the rest of the UK property market is in a slump, Henry Adams have a thriving property market.Clearly Henry Adams of Chichester are arrogant and delusional.My advice is stay Clear if you are thinking of marketing your property with this Company.

Liza · 17 December 2024

★★★★★ 1/5

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I would give less but it's not…

I would give less but it's not possible, my best advice is to stay away from this agency, from the deepest of my heart

Margaret · 4 June 2026

★★★★★ 5/5

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Dealt with roxy at Bognor branch …

Dealt with roxy at Bognor branch helped me find a lovley home in felpham, only had a week or so to find a place as I had sold mine and I was lucky enough to get it because of her me and the kids love the house .Also thank you to Rachel with all my questions! Big thank you guys!

Emma · 28 February 2023

★★★★★ 5/5

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Adam came round to value our house

Adam came round to value our house. He was so knowledgeable and talked us through everything. Answered all our questions and more. He really does know his stuff I wouldn’t hesitate in recommending him. We will definitely be calling on him again in the future.

Valda · 30 July 2026

★★★★★ 5/5

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Middleton on Sea Henry Adams team…

Middleton on Sea Henry Adams team changed my view of estate agents! From the outset they were efficient and kind. Through to the post sale they never stopped being supportive. I say team, because all of them were on the sale. Not once did I ring up and get passed off because the main contact was unavailable. They all took interest and worked together from start to finish. Even post completion they continued to help! A great an positive experience...and a quick sale!

Catherine · 20 September 2024

★★★★★ 5/5

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Henry Adams are fantastic!

We cannot recommend Henry Adams highly enough. They were kind, thoughtful, patient, so efficient and quick to respond and act on our behalf. We have the house of our dreams and owe it all to Charlie. Matt has been wonderful at answering all our questions now we are moved in. We are over the moon.

Nikki · 28 February 2023

★★★★★ 2/5

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Really disappointing experience with…

Really disappointing experience with Henry Adam trying to sell our property. On three occasions, we've not heard back, despite direct emails and follow up emails. Told it due to a system error. Needless to say we wouldn't recommend this agent for a consistent communication, which is critical if selling your property.

Mr · 22 August 2025

★★★★★ 5/5

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If I could give 10 stars, I would!

If I could give 10 stars, I would! Alex and the team have been fantastic and extremely helpful. They are always helpful on calls and the information provided has been crystal clear. I would have no hesitation recommending Henry Adams!

Frank · 28 February 2024

★★★★★ 5/5

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Fantastic service from start to finish

Fantastic service from start to finish, was a stress free experience which we really needed. Thank you Alex Bush for helping us find a lovely rental. Would definitely use henry adams again in the near future, when we decide to buy. Keep up the good work!

David · 13 September 2023

★★★★★ 5/5

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The agent was very professional and…

The agent was very professional and accommodating to our needs , throughout our buying journey they were very helpful and friendly. I would definitely use this company again .

Barry · 20 February 2026

★★★★★ 1/5

Trustpilot

Breaches of Fiduciary Duties

Truely appalling before, during and after our sale process concluded. We are currently pursuing a legal remedy against Henry Adams, Horsham as they were in breach of their fiduciary duties to us as their client. Additionally, they did not inform us when the sale fell through, but instead felt it was appropriate to tell other parties without telling us. Both our solicitor and two other Agents in the chain said they felt that this branch of Henry Adams were disingenuous throughout, and had only hindered the process, possibly strongly influencing the buyers ultimate decision to withdraw. Avoid.

Mike · 18 June 2024

★★★★★ 5/5

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Outstanding Service

We have been using Henry Adams (Horsham) since 2015 and always find them to be extremely professional and efficient. We have no hesitation in recommending HA Lettings for your property letting needs.

Malcolm · 20 January 2026

★★★★★ 5/5

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Great team effort

Great team effort. Chrissie demonstrated real determination to get the sale across the line.

Doug · 8 June 2026

★★★★★ 5/5

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Henry Adams Storrington - Excellent service

Henry Adams Storrington for Lettings - having dealt with Alex Bush for some time now, the service provided by Alex is excellent, great communication, fast results, totally professional, well informed and a delight to work with. He goes above and beyond and I would have no hesitation in recommending Henry Adams to anyone.

Michelle · 13 November 2024

★★★★★ 5/5

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Amazing service from Alex, complete stand out help.

What a brilliant letting agency, easily the best i have interacted with. Alex from the Storrington branch couldn't have been more of a help. Out of all of the agencies we spoke to, and all the agents we dealt with Alex was stand out wonderful. This could have been a very stressful time for us as we have a slightly unique financial situation but he made us feel so optimistic, and helped at every opportunity. He was an absolute delight to speak to and I honestly don't think there is anything he could have done to make this a smoother process, completely stand out service. Thank you so much for your kind and helpful correspondence and overall cheerful manner throughout, sending us properties and keeping us in mind. We are over the moon with the property we have finalised on. I have no doubt Alex will go far within the company and deserves all the best. Thank you again, it really made all the difference for us going through the process of renting again.

Jess · 28 April 2023

★★★★★ 5/5

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Great Experience

We had a great experience with Henry Adams when renting a property, Alex Bush at the Storrington branch was friendly, approachable and kept us up to date with everything we needed to know. Henry Adams in general felt very different to the norm with letting agents who usually couldn't care less and just build up as many random fees as possible. We even got a cute little welcome box with some treats in and a card which I felt was a lovely touch. Our experience was a breeze from start to finish and we would definitely use Henry Adams again.

Luiza · 28 February 2024

★★★★★ 5/5

Trustpilot

Alex Bush was fantastic in helping us…

Alex Bush was fantastic in helping us find our home at short notice, and was so kind, a pleasure to work with. He answered questions quickly and was a brilliant agent. Thank you so much for all of your help in helping us find our home.

Hannah · 3 February 2023

★★★★★ 5/5

Trustpilot

Excellent customer service

Well, what can we say! If we could give the whole sales team at Henry Adams Selsey 50 stars, we would! They held our hand through the rough patches we experienced in selling our bungalow, (no fault of theirs, just the general public’s flippant attitude towards everything nowadays it seems!), and they supported us through to a very satisfactory conclusion. They also went above and beyond with their customer service towards us, in checking our empty property was ok after several storms, collecting post, taking meter readings for us etc etc. They really put our minds at rest whenever we had any worries or issues. We can’t recommend them highly enough! If you are looking for brilliant customer service, from a trustworthy, empathic team, you won’t go far wrong in giving Kev, Matt or Tracy a call at Henry Adams, Selsey. All the best guys, and thanks again, Fiona & Neil.

Fiona · 27 January 2024

★★★★★ 1/5

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Never again

Never ever would I deal with this company again. Their unprofessional and completely uncaring attitude throughout my dealings with them has left a very bitter taste. I have never dealt with such difficult agents who have showed not one iota of decent customer service. I am just so saddened and disappointed. Please don’t respond HA I’m really not interested in anything you have to say.

Wendy · 10 October 2024

★★★★★ 5/5

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Roksana was so helpful and provided me…

Roksana was so helpful and provided me with all the information I required to make up my mind to apply to rent the apartment.

John · 13 June 2024

★★★★★ 5/5

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I would like to praise and recommend HENRY ADAMS STORRINGTON LETTINGS

I would like to praise and recommend HENRY ADAMS STORRINGTON LETTINGS. Alex Bush especially was extremely helpful from the onset, explaining procedures and helping with any queries we had. He made us feel confident that we would find a letting which would enable us to sell our house. Alex made the process easy to understand and kept us informed of progress at all times. He was a delight to deal with and I would highly recommend Alex at Henry Adams if you wish to rent.

Tracie · 8 September 2022

★★★★★ 5/5

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Henry Adams Chichester

Henry Adams Chichester. Our rental process was very professionally facilitated by Charlie Salter who was fast, efficient, superbly organised and explained all the technical stages of E-signing in plain English. This was the best and most stress-free rental process we have EVER experienced and everyone we spoke to at Henry Adams was delightful. They work as a seamless team and left no questions unanswered. Charlie Salter is a first class agent and we cannot thank him enough for his excellent work!

Dr.J.Still · 18 August 2022

★★★★★ 5/5

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We did not sell with Henry Adam’s but…

We did not sell with Henry Adam’s but we wish we had we bought a house they were selling they kept us informed all the way and on the day of completion they kept in touch all morning giving a very nice touch of a lovely card and a beautiful candle it was a lovely touch

Judi · 11 January 2026

★★★★★ 1/5

Trustpilot

Really disappointing interaction with…

Really disappointing interaction with Henry Adams when we were looking for a holiday rental for 2 weeks in July 2025. We consciously wanted to try alternatives to AirBnB, so contacted Henry Adams. Despite many properties 'appearing' to be available, in reality they were not. Combine this with some slow responsiveness from Henry Adams and it took us 3 weeks for Henry Adams to tell us they couldn't help us. Went back and booked with AirBnB

Jon · 4 July 2025