Trusted Agent profile · Cheylesmore
★★★★★
224 reviews across 1 platform
5, Queen Isabels, Avenue, Cheylesmore, CV3 5GE
Prominence Estates's office in Cheylesmore, at 5, is rated 4.7 out of 5 across 224 reviews on 1 platform, including 224 Google reviews rated 4.7.
Every review we hold for the Cheylesmore office, from every platform, shown as written. First names only.
5/5
GoogleSuper happy with my experience! The team made finding accommodation in Coventry so easy, and Chad was especially helpful throughout the whole process. He was super friendly, answered all my questions, and made sure everything went smoothly.
5/5
GoogleI’ve been with Manny at prominence since he started… great management and very communicative staff. Emily has been excellent on a recent change of tenancy. Happy Christmas to everyone 🎄🎅 …
5/5
GoogleProminence Estates has been an absolute pleasure to work with. The team is incredibly professional, responsive, and dedicated to ensuring their tenants have a positive experience. Emily, in particular, went above and beyond to address my concerns and handle everything in a timely and efficient manner. She was always approachable, clear in her communication, and proactive in finding a resolution. It’s rare to find such a personable and supportive team in property management. I genuinely felt cared for and valued as a tenant. I highly recommend Prominence Estates for their exceptional service and the professionalism of their outstanding team!
5/5
GoogleProminence Estates has been an absolute pleasure to work with. The team is incredibly professional, responsive, and dedicated to ensuring their tenants have a positive experience. Emily, in particular, went above and beyond to address my concerns and handle everything in a timely and efficient manner. She was always approachable, clear in her communication, and proactive in finding a resolution. It’s rare to find such a personable and supportive team in property management. I genuinely felt cared for and valued as a tenant. I highly recommend Prominence Estates for their exceptional service and the professionalism of their outstanding team!
5/5
GoogleI have been using prominence estates as a landlord for years and can’t recommend them enough. Emily has been very helpful & does a great job finding suitable tenants!
5/5
GoogleHad a great experience with Prominence Estates. Chad has been amazing, always super quick and willing to respond to emails and answer questions. Couldn't say thank you enough!
5/5
GoogleProminence Estates made it very easy to reserve our house. Chad was very helpful and responded to queries quickly to help us feel confident with our booking.
5/5
GoogleHad a wonderful experience with Emily from Prominence Estates. She went above and beyond for me when I was in a time crunch, making me feel reassured and comfortable with her friendly and honest approach :) Definitely deserves some recognition for her hard work.
Thank you for your kind words and for sharing your experience with Emily. We’re so pleased to hear that she was able to assist you during a challenging time and that her friendly and honest approach provided the reassurance you needed. Your feedback motivates us to continue delivering the highest level of service to all our clients.
5/5
GoogleI recently viewed a property, Emily was exceptionally professional and answered all my questions. I would definitely recommend Prominence Estates for your buying or letting needs.
5/5
GoogleVery nice agency crisp ,everything was very speed, communication was prompt. Chad was very helpful for assisting us and communicating with the land lord.Alan was also very helpful too .
5/5
GoogleGood experience with renting. Emily was a superb agent to deal with. She responds to your queries swiftly and is always ready to assist .Thanks for all you done
5/5
GoogleAlthough I ended up not renting with Prominence Estates, I was impressed with their level of care - particularly Manny who was professional throughout in addition to being particularly helpful. Thank you.
5/5
GoogleThank You Chenise. Very prompt and quick service. Helped us market the property in good time and providing daily updates throughout the process.
5/5
GoogleChad Bodinnar, really helped me a lot in understanding all the doubts that I was having for the property that I viewed and also The service of the prominence is really good the property is also good. Also Chad told me to help throughout my tenancy agreement whenever I need in terms of any problems regarding the apartment and that is what I liked from the Prominence estates and the employee of prominence estate as they are really helpful.
5/5
GoogleHad a great experience with Chad when I was looking for a property would definitely recommend them to anyone. Thank you Chad.
5/5
GoogleChad was very professional, attended to all my questions promptly and found me a place to my liking. Pleasure working with him.
5/5
GoogleExcellent service, always willing to help. Chenise was professional as well as friendly in her service. Sold us a beautiful house.
5/5
GoogleLovely customer service
Hi Iphy, Thank you for leaving the team a 5 star review we really appreciate it.
1/5
GoogleI would have given 0 starts if possible. How can an estate agency not maintain their standards of hygiene? YOU should work on this issue. The bins are supposed to be at the back and you guys have kept overloading bins right in front of the house.
Dear Aishwarya, Firstly, and most importantly, we would like to advise you that the overflowing bins were emptied, within less than 24 hours of this being reported. Secondly, we would like to inform you that the issues of hygiene and bins are not related to the Estate Agency and we should not be held responsible. We would highly recommend rather than leaving such a negative review to contact our office to report your concerns so they can be addressed as we have not received any prior reports regarding this issue from you. We also request for you to call our office at 02476309826 so we can discuss this matter in more detail. Additonally, we would like to clarify that Prominence Estates are not residents in this property and it is not our duty to take the bins out each week. Your comment "you guys have kept overloading bins" does not apply to us as the we are not tenants in the property. 1. Why have you not contacted the tenants in the property? 2. Why have you never reported this to Prominence Estates? We would like to address that certain factors, such as waste collection and management, fall under the responsibility of Coventry City Council and the TENANTS that live in the property. A complaint has already been raised and escalated with Coventry City Council about the waste and bin collection issues. The TENANTS that live in the property have a duty of care to ensure that their waste is disposed of and managed correctly as we are sure you would agree with. 1. Do you expect your landlord or estate agent put your rubbish in the bins for you? 2. Do you expect your landlord or estate agent to take your bins out on bin collection days? In light of this, we respectfully ask that you consider removing your review as the issue was resolved within 24 hours. Please be assured that Prominence Estates has taken proactive measures on several occasions by paying an external company to remove the waste when necessary.
5/5
GoogleChenise was our agent she was very sharp & professional at all times abd communicated well and often with no nonsense approach. Thank you
5/5
GoogleI have sold my house through Prominence Estates. Chenise made the whole process stress free. From the valuation to advertising the property and viewings. A very professional and personal service. Would definitely recommend.
1/5
GoogleAvoid. We have viewed the property that was advertised for 1100 per month on Friday. We've filled the questionnaire straight away and we've been told to wait for the feedback from the landlord. Same update on Saturday (apparently only we … More
5/5
GoogleI had an emergency situation with a door lock , reached out to the prominence agent via phone call, they have arranged a contractor within 15 mins to home and sorted out the issue . It's really very helpful and timely help. Thank you so much
5/5
GoogleEmily is a good agency girl, very fast and kind for every thing that i need.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Prominence Estates's Cheylesmore office has 224 reviews across 1 platform: 224 on Google.
Prominence Estates Cheylesmore is rated 4.7 out of 5 across all 224 reviews, and 4.7 out of 5 on Google from 224 reviews.
Prominence Estates Cheylesmore, 5, Queen Isabels, Avenue, Cheylesmore, CV3 5GE.
