Every review we hold for the Cheylesmore office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe used Chenise to sell our home in Bulkington and couldn’t be happier with the service. From the start, communication was great and we were kept updated throughout the whole process.
Chenise had a strong understanding of the local market and priced the property well, which helped us secure a buyer quickly over the asking price. Everything was handled professionally and made what can be a stressful process feel straightforward.
Would highly recommend to anyone looking to sell.
D · 2 April 2026
Agent replied · 16 April 2026
Hi, Thank you for such a fantastic review. We’re delighted to hear that Chenise made the whole process smooth and kept you fully informed from start to finish. Her strong understanding of the local market and pricing strategy clearly made a real difference in achieving a quick sale over the asking price.
We truly appreciate your recommendation and thank you for choosing Prominence Estates to sell your home.
★★★★★ 5/5
GoogleI couldn’t be happier with the service I received from this agency, and Emily in particular was fantastic. She was approachable, organised, and incredibly efficient.
The process was smooth,Emily kept everything clear and straightforward at every stage. Any questions or concerns I had were dealt with promptly, which made the experience feel very smooth and reassuring.
Emily’s professionalism and supportive attitude really stood out, and I would absolutely recommend her and the agency to anyone looking to rent with confidence.
Irine · 11 January 2026
Agent replied · 25 January 2026
Hi Irine, Thank you for taking the time to share such a thoughtful review. We’re delighted to hear that Emily made the process clear, smooth and reassuring from start to finish. Her organised and supportive approach is something we’re very proud of. Thank you for the recommendation, and we wish you all the best in your new home.
★★★★★ 5/5
GoogleI had a great experience with this real estate agency, especially thanks to Emily. She helped me secure a flat through my friend and made the whole process incredibly smooth.
Everything was processed very quickly, and even when a few issues came up, Emily handled and resolved them promptly without any hassle. She’s professional, reliable, and genuinely a great person to reach out to.
Highly recommend this agency and Emily if you’re looking for an stress-free experience!
Samarth · 26 December 2025
Agent replied · 25 January 2026
Hi Samarth, Thank you for your kind review. We’re really pleased to hear you had such a smooth experience and that Emily was able to support you throughout the process. Her professionalism, quick responses and problem-solving approach are exactly what we aim to deliver. We truly appreciate the recommendation and wish you all the best in your new home.
★★★★★ 5/5
GoogleWould like to say how great Emily was from Prominence, was able to get me in same day for an appointment to view a property to rent, sent me the application straight away and even got confirmation that night that my application was …
Mike · 16 March 2026
Agent replied · 16 April 2026
HI Mike, Thank you for such a great review. We’re really pleased to hear that Emily was able to arrange your viewing quickly and guide you through the application so efficiently. It’s fantastic that everything moved forward so smoothly and … More
★★★★★ 5/5
GoogleWe are currently in the process of purchasing a property through Prominence Estates, and Chenise has been amazing from our initial viewing right through to making an offer and progressing towards completion. She has been friendly, professional, and has kept us informed every step of the way. Communication has been easy and prompt, which has made us feel at ease throughout the entire process. Fingers crossed everything continues to go smoothly and we’ll soon be in our new home. Thank you, Chenise! 😊
Genine · 21 January 2026
★★★★★ 5/5
GoogleChenise has been fantastic in helping us with our house sale. She has been so easy to contact throughout the application and would keep us posted throughout to speed the process. We had a good experience working with Prominence Estates.
Sakine · 18 January 2026
Agent replied · 25 January 2026
Hi Sakine, Thank you for taking the time to share your experience. We’re really pleased to hear that Chenise made the house sale process smooth and easy, keeping you informed every step of the way. We’ll be sure to pass on your kind feedback to her. Wishing you all the best, and thank you for choosing Prominence Estates.
★★★★★ 5/5
GoogleI recently had to move out the property I was in very quickly, I applied through an ideal property and I was dealt with my Chad Bondinar who was an absolute professional and made the process smooth, easy and quick. After a viewing on Tuesday I was approved to move in within 3 days. I would like to thank Chad and Prominence for the professionalism and Swiftness, would recommend if you are looking for a similar service.
Bee · 6 December 2024
Agent replied · 26 December 2024
Thank you for sharing your experience with us. We’re delighted to hear that Chad was able to assist you so efficiently. Ensuring a smooth and swift process is something we prioritise, and it’s wonderful to know that we could meet your expectations.
Your recommendation means a great deal to us, and I will be sure to pass on your kind words to Chad and the rest of the team. If you ever require any further assistance, please don’t hesitate to reach out, we’re always here to help.
Wishing you all the best in your new home.
★★★★★ 5/5
GoogleChad was very helpful in show me around the property. It was a well maintained one and was very helpful in guiding me through. Thank you!!!
Abin · 26 March 2026
Agent replied · 16 April 2026
Hi Abin, Thank you for for your 5 star review, we are so happy to hear that you found Chad very helpful. We always try to provide the best service possible.
★★★★★ 5/5
GoogleThe viewing was excellent and the house was in good position. Everything was fine
Emily was very professional in doing her job and I was very satisfied with the way she handled the viewing
ISHMAIL · 11 January 2026
Agent replied · 25 January 2026
Hi Ishmail, Thank you for your feedback. We’re glad to hear you were happy with the viewing and the property. It’s great to know Emily handled everything professionally and made the experience a positive one. We really appreciate you taking the time to share your experience.
★★★★★ 5/5
GoogleChad was professional, efficient, and easy to work with. He understood what I needed, communicated clearly, and made the whole process smooth. Highly recommend.
Nader · 2 April 2026
Agent replied · 16 April 2026
Hi Nader, Thank you for your kind review. We’re really pleased to hear that Chad made the process smooth and straightforward for you. His clear communication and understanding approach are exactly what we aim to deliver. We truly appreciate your recommendation and your support of Prominence Estates.
★★★★★ 5/5
GoogleProminence Estates are the best i would highly recommend them! Emily was very helpful when viewing the property and Erin helped with the next steps!
Piotr · 16 March 2026
Agent replied · 16 April 2026
Hi Piotr, Thank you for the great review and recommendation. We’re really pleased to hear you had a positive experience with the team. It’s great to know Emily was helpful during the viewing and Erin was able to guide you through the next steps smoothly. We truly appreciate your support of Prominence Estates.
★★★★★ 5/5
GoogleProminence Estates provided an exceptionally professional and seamless experience with clear, proactive communication throughout.Especially, Emily and Irene were so helpful.
Akshay · 9 April 2026
Agent replied · 16 April 2026
Hi Akshay, Thank you for your kind review. We’re really pleased to hear that you had a seamless and professional experience with clear communication throughout. It’s great to know Emily and Irene were so helpful, we’ll be sure to pass on your feedback to them. We truly appreciate your support of Prominence Estates.
★★★★★ 5/5
GoogleEmily was efficient in helping me secure my property. She was willing to render any assistance. she offered for me to view the property twice before I made my decision .
Oluwayemisi · 26 December 2025
Agent replied · 25 January 2026
Hi Oluwayemisi , Thank you for your review! We’re delighted to hear that Emily made the process smooth and supportive for you. Her efficiency, patience, and willingness to go the extra mile, like arranging multiple viewings, are exactly what we strive for at Prominence Estates.
If we can help with anything else as you settle in, we’re always here!
★★★★★ 5/5
GoogleAneesa Arif has been wonderful throughout my tenancy with Prominence, always quick to help and resolve issues.
Onyewuchi · 19 March 2026
Agent replied · 16 April 2026
Hi Onyewuchi, Thank you for your kind review. We’re really pleased to hear that Aneesa has been so supportive throughout your tenancy and quick to resolve any issues. We’ll be sure to pass on your feedback to her, it’s greatly appreciated. Thank you for choosing Prominence Estates.
★★★★★ 1/5
GoogleTenant Review, Humber Avenue CV3
My experience as a tenant here was extremely disappointing, and I would strongly advise others to avoid this property.
First and foremost, tenants’ rights are not respected. The housekeeper/maintenance contact, consistently failed to fulfill her responsibilities. Despite bills supposedly being included in the rent, there were several occasions when the electricity ran out. This caused food in the fridge/freezer to spoil, which is unacceptable, especially during the summer months. To make matters worse, tenants were asked to pay to top up the meter, completely unreasonable given the rental agreement.
Maintenance issues were numerous and left unresolved:
Broken window handle
TV remote snapped in half by a previous tenant
Damaged window blinds
Faulty lock on the bedroom door (could not lock/unlock properly)
Front door left open at times, compromising security
Kitchen consistently left dirty due to other tenants, with no proper management
On top of this, noise was a constant problem, with doors slamming late at night. Communication around maintenance was poor, tenants were often given less than 24 hours’ notice for access, and follow-ups rarely happened.
When concerns were raised, instead of support, I was met with sarcasm and threats of eviction from the housekeeper. This kind of treatment is completely unprofessional and unacceptable.
You will need to document everything in order for you to retreive your deposit otherwise they will deduct half of that over a spec of dust on the window sill.
Be sure to check under the bed the day you move in. The cleaners have a habit of literally brushing everything under it.
Additional issues included lack of parking (any driver will almost certainly get ticketed by wardens nearby).
Overall: I would not recommend this property in the slightest. Poor management, constant problems, and lack of respect for tenants make it a place to avoid at all costs.
Arslaan · 26 August 2025
Agent replied · 23 September 2025
Arslaan Hussain = Attempted to stab a tenant, threatened and bullied all tenants, as well as concerns raised about his fraudulent behaviour.
We take all reviews seriously, but in this instance the comments made are inaccurate and appear to be an attempt to defame us after the tenant did not receive part of their deposit back.
Hostility towards other tenants, complaints received regarding his abusive language, threatening manner, and intimidating behaviour, which created an unsafe living environment for tenants.
His actions caused other tenants to feel uncomfortable, distressed, and in some cases frightened to be in their own home. In addition, concerns were raised about fraudulent behaviour.
The decision regarding the deposit was not ours but was the result of an independent process, following clear evidence that the landlord’s property had been left in a poor condition at the end of the tenancy. We work with a * third-party, impartial inventory company * who provide detailed check-in and check-out reports to ensure fairness and transparency for both landlords and tenants.
★★★★★ 5/5
GoogleOur agent Emily was absolutely fantastic!! The whole process was seamless and quick! Nothing was too much trouble. 100% recommend Prominence Estates.
Thank you so much Emily.
Keerthi · 2 September 2025
Agent replied · 23 September 2025
Hi Keerthi,
Thank you for your lovely feedback! We’re so pleased to hear Emily made the whole process seamless and stress-free. At Prominence Estates, we pride ourselves on delivering exceptional service to our clients across Coventry and the surrounding areas, and it’s fantastic to know Emily went above and beyond for you. Your recommendation means a lot, and we’re always here to help should you, your friends, or family need trusted estate agents in Coventry in the future.
★★★★★ 5/5
GoogleI can't speak highly enough about the service I received from the team at Prominence Estates, especially Chenise and Emily. From the moment I reached out about letting my property, Chenise was incredibly professional, responsive, and knowledgeable. She made the entire process seamless, from the initial consultation to finding the perfect tenants for my property. Her attention to detail and dedication were second to none, and she went above and beyond to ensure everything ran smoothly.
Emily was equally impressive, offering fantastic support throughout the entire letting process. She was always quick to answer questions and kept me updated at every stage. Both Chenise and Emily made what could have been a stressful experience completely stress-free. I am so grateful for their hard work and expertise.
I highly recommend Prominence Estates to anyone looking to let their property, you’re in great hands with Chenise and Emily!
Danny · 19 December 2024
★★★★★ 5/5
GoogleChad was professional, knowledgeable, and genuinely invested in finding the best options for me. He took the time to understand my needs and was always quick to respond to any questions or concerns I had throughout the process. His expertise in the market and attention to detail made all the difference, and he made what could have been a stressful experience seamless and enjoyable. If you’re looking for a person who truly cares about his clients, Chad is your guy!
Nooria · 19 December 2024
★★★★★ 5/5
GoogleI had the pleasure of working with Chad Bodinnar during my recent property search, and I can confidently say that he provided exceptional service. From our initial consultation to the final stages of the process, Chad was professional, approachable. He took the time to understand my needs and preferences, offering tailored advice that made a huge difference in finding the right property. His communication was always prompt and clear, and he went above and beyond to ensure everything went smoothly. I truly appreciate his dedication and expertise.
Shivam · 19 December 2024
★★★★★ 5/5
GoogleChad made the entire process very simple when we, as a group of students, were going through the process of securing a house for the coming year. He explained everything we need to do and the vouch process, despite being somewhat complicated for guarantors, was laid out in a sensible manner and any assistance that was required Chad was happy to help. Indeed, when we wanted to negotiate the contract he was happy to take on a negotiatory role. Overall I would very much recommend Prominence Estates.
Charlie · 19 December 2024
★★★★★ 5/5
GoogleI can't recommend Prominence Estates in Coventry highly enough! They’ve been managing sourcing myself tenants for rental properties for the past 18 months, and I’m extremely impressed with their service. From the outset, they’ve been professional, reliable, and proactive.
A special mention has to go to Emily, who has been absolutely brilliant throughout the entire process. She always takes the time to understand my property requests and handles everything with such efficiency and care. Emily always keeps me informed and provides regular updates. She’s quick to respond to any queries and goes above and beyond to make sure both myself and my tenants are happy.
The agency’s team is knowledgeable, and they’ve consistently found high-quality tenants for my property.
If you're looking for a lettings agent in Coventry, I would absolutely recommend this team, and especially Emily, for her outstanding service!
Urvisha · 19 December 2024
★★★★★ 5/5
GoogleOur property is current on the market and Chenise has done an excellent job marketing the property and organising viewings, keeping us fully informed every step of the way. Communication has been outstanding, she always keeps in touch, provides feedback after viewings, and makes sure we know exactly what’s happening. Thank you
Megan · 16 March 2026
Agent replied · 16 April 2026
Hi Megan, Thank you for your kind feedback. We’re delighted to hear that Chenise has been doing such a great job marketing your property and organising the viewings. Keeping our clients fully informed with clear communication and detailed … More
★★★★★ 5/5
GoogleWe found our house through Prominence. Emily was excellent; she responded to all my emails and calls promptly. She has shown us a wonderful property.
Chaitanya · 2 September 2025
Agent replied · 23 September 2025
Hi Chaitanya, Thank you so much for your kind words! We’re thrilled to hear you had such a positive experience finding your new home with Prominence Estates. Emily will be delighted to know her prompt communication and support made the process enjoyable for you. We wish you all the best in your new property and are always here if you need us in the future.
★★★★★ 5/5
GoogleI have been with Prominence a little over months now. They are really professional and have been helpful all through the way.
I was assigned Agent Emily and the whole procedure of obtaining tenancy was made very simple. Emily has been professional all the way and has been really helpful.
It has been easy to contact Prominence for any queries as well.
Have recommended Emily and Prominence Estate to many of my colleagues and friends.
Highly recommend 👍
Radhika · 19 December 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
