Redbrik Chesterfield reviews

★★★★★ 5/5

Google

I have used hoppers on Kirkby Stephen for both sales and rental. We have just completed a sale that went perfectly . It’s always a stressful time but the service from both lesseelle wren and Pam bains was excellent . The team took care of everything with the house selling in 2 days and the transaction completed with 3 month which is good going . And a happy buyer as well Big thanks Peter

Peter · 11 December 2025

★★★★★ 5/5

Google

From the first valuation of my property with Hannah my expectations were set and Redbrik delivered a very fast efficient stress free sale, Andrew managed the buyers needs with composure and underpinning experience relieving me of the normal house sale stresses. By far the easiest sale I have been a part of. Thanks Redbrick!!

Robin · 19 May 2026

★★★★★ 5/5

Google

Sold and bought with Redbrik and really pleased with the service we received from Redbrik. Jessica was amazing with our purchase and really can’t thank her enough for going above and beyond. Matt and Liz were brilliant, professional and friendly dealing with our sale, nothing was a bother and really proactive with viewings and following up.

Hnin · 24 April 2026

★★★★★ 1/5

Google

If I could give 0 stars I would. Most disgusting service I’ve seen provided. As tenants renting with them, nothing would get done until we had complained multiple times. We mentioned our washing machine leaking along with our shower, and they eventually sent a plumber/handy man out to sort the shower a week or so later. We then mentioned the washer when he came to the house, and when he looked at it he said it had been superglued. We had been taking our washing to family’s to do so hadn’t noticed. So somebody had snuck into the property without our consent when we were out at work. The only person who got things done for us was Kiren in the maintenance department- she was amazing! Couldn’t fault her. We were under the care of Georgina who was late in her responses but at least she answered. Once she left the company we were forgotten about and ignored. When it came to the end of our tenancy, we gave our notice and wasn’t even acknowledged by anyone at Redbrik. UNTIL.. they wanted to do viewings whilst we still had our belongings in the property, but we agreed as we are civil and understand they wanted to fill our space ASAP. Once we had moved out, we were told in the office that someone will be in touch about getting our deposit back. After hearing nothing, we emailed the lettings team. We heard nothing back after 2 weeks of emailing multiple times, just an automated response saying they would contact us back in 24-48 hours. After 3 weeks of being ignored I’d called the office, and was palmed off saying there were no “asset managers” in and they’d call me back. Nobody rang back. Days later I called again and got the same response. We left the property in better condition than we had received it, and they had instantly filled our spot with another tenant. They were just reluctant to give our deposit back, and ignoring every email and call. Disgusting service, and when told over the phone, no apology given. Just excuses. Why have an automated response saying 24-48 hours response time when it wasn’t even 2-3 weeks without me having to pester them and block my number when I called so that they would answer. Really do not recommend renting with Redbrik- I have discouraged the people I know from doing the same too. Far better companies out there! UPDATE- it won’t let me reply to their response but for people out there reading this, please know this was NOT explained to us as stated by them below. And this was several weeks of chasing and at no point were we told it was due to “annual leave” which was a long time if so. They would just say there’s no asset managers in and that they’d return our call when there was, which would never happen. Truth is we weren’t designated another asset manager, when I asked who had taken over managing us when Georgina left nobody could answer over the phone and said they’d get somebody at least to get in touch. Which they didn’t. Redbrik just enjoy fobbing people off and looking good from the outside🤗

Brittany · 24 September 2025

★★★★★ 5/5

Google

We purchased a house through Redbrik. From start to finish, it was really really easy and straightforward. Andrew Sedgwick was our case worker. He kept us informed every step of the way, he was a real human who understands that buying a house can be stressful and managed to take the stress away because I always knew he was totally on it. The app is brilliant and shows all the progress and remaining stages. I can't thank them enough, especially Andrew, they have all been absolutely wonderful.

Laura · 24 September 2025

★★★★★ 1/5

Google

I am writing this review with regret and a heavy heart. Redbrik marketed my house for me and the buyer pulled out 2 weeks to completion. This put me in a difficult situation and I had to accept a part-exchange deal at a lower price. Redbrik now insisted that I must pay £600(in addition to the initial deposit that we paid) as a withdrawal fee with no empathy about my situation. Clauses were inserted in the contract to rob people even when things go wrong no matter whose fault. Redbrik policy needs to be audited because I was not willing to withdraw but everything would go wrong if we didn't accept a part-exchange. Preying on people’s difficulties is nothing short of evil. I am going to be warning everyone I know about Redbrik and will not touch Redbrik even with a long stick ever again. Its so sad that we don't have 0 star.

TOCHUKWU · 24 September 2025

★★★★★ 5/5

Google

We have recently had an offer accepted on a house with Redbrik. We would definitely recommend them. Ben Hall was fantastic with prompt responses and was happy to offer advice and answer questions throughout as we put in an offer on a house. Following this, we were put in contact with Andrew to help with the next steps. Throughout the process of buying a home, Andrew from RedBrik has been friendly and professional. As we are first time buyers, we really appreciated the support and information given throughout. He gave us reassurance with weekly updates and was happy to help offer advice promptly whenever we needed it. We are very appreciative and thankful for the service we received.

Anna · 24 September 2025

★★★★★ 5/5

Google

Highly recommend Redbrik, our property was very quickly put up for sale & sold within 48 hours. It was made a very easy process due to the brilliant staff at Redbrik. Furthermore we have gone on to purchase our dream property with Redbrik & again the team made it an enjoyable experience. A massive shout out to Ben at Redbrik Chesterfield, cannot thank him enough for all his help and super fast responses to my many questions & queries. An absolute credit to the team! Thank you again!

Chelsie · 24 September 2025

★★★★★ 5/5

Google

We have just used Redbrik to sell and buy a property and to say we are pleased with the service we have received would be an understatement. Everyone we have been in contact with at Redbrik has made us feel like a valued customer and our experience has been seamless from start to finish. Special mention to Jacqueline B, who came out to value our property quickly, and Jacqueline's professional, non-pressuring and friendly approach was what confirmed our decision to go ahead using Redbrik. And the biggest thank you to Liz W, who has been exceptional. Liz found and contacted our buyers, who booked a viewing before our listing even went live. We sold our house in less than a weekend. Liz has been consistently efficient, professional, friendly and offered good advice, quick updates and ensured the process has been as smooth and stress free as possible. We completed in less than 10 weeks. Redbrik Secure move certainly sped up the process and provided us with assurances both as a seller and buyer. We would highly recommend Redbrik to anybody looking to sell their property. They are the best at what they do!

Jodie · 24 September 2025

★★★★★ 5/5

Google

Switching to Redbrik from another estate agent was a game-changer. Their communication was outstanding, significantly enhanced by user-friendly app features that allowed us to easily monitor viewings and gather feedback. The team at Redbrik was nothing short of fantastic, with Ellice and Natalie leading the charge in promoting our property and keeping our spirits high with their enthusiasm and dedication. Following the sale, Holly Wheatley was phenomenal, expertly navigating us through the completion process. Her professionalism shone brightly, especially when we encountered complications and delays in our chain. Holly’s efforts highlighted the exceptional capabilities of a first-rate estate agency. I also want to extend a special thank you to Jess Risorto, who adeptly cleared up misunderstandings with other agents in the chain. A huge thank you to the entire Redbrik team. Their service was not just satisfactory but truly outstanding. I wholeheartedly recommend them for anyone looking for superior estate agency services.

Louise · 24 September 2025

★★★★★ 5/5

Google

We have just sold our previous home with Redbrik(Chesterfield)and they were superb from start to finish. Their secure move policy is a brilliant way to sell a property and avoids time wasters. From the moment Hannah came to value our home, my wife and I were so impressed with her professionalism. She answered everything that we asked of her and was so friendly and helpful. Redbrik managed to get several people interested in our home, even before it was officially on the market. The staff in their office in Chesterfield were amazing. A special thanks to Ellice,who was so lovely. She helped us at every stage, filling in online forms and ringing us constantly with updates about any interest in our property. Redbrik made the whole process as stress free as possible and we would recommend them to anyone. The staff at Chesterfield are truly a credit to their profession. Thanks again for everything. David and Janice.

David · 24 September 2025

★★★★★ 5/5

Google

Would like to say a big thank you to Redbrick chesterfield. Starting with Chloe Mackenzie who came out to value the property. Then to Ben Hall who helped us with the viewing and offers. Would highly recommend Redbrick to anyone selling or buying a property. They guided us through every step. It was my husbands family home in Dronfield they helped to sell, his parents and family lived there for 70 plus years was very sad to let go but with Chloe Ben and the rest of the staffs help it was made easier. Big thank you to all from the Gregory family.

Sue · 24 September 2025

★★★★★ 5/5

Google

I don’t think there are enough positive words for this but here goes… The sale of my property was set to be a rollercoaster due to the nature of the situation and foam loft insulation (nightmarish stuff!) but I couldn’t have wished for a better team supporting me throughout. Lisa and the team have been far far more than Estate Agents- they have literally been a shoulder to cry on, a source of strength and the team to put a smile back on my face. It’s been incredibly emotional and to complete, thanks to this amazing team, has literally been life changing for me. Communication, empathy, knowledge, advise- everything has been incredible from the start. I can’t thank them enough- onwards to a wonderful, happy future. 100000000/10 would recommend.

Stace · 24 September 2025

★★★★★ 5/5

Google

The Newbury team have been incredible in helping me sell my flat and purchase a new property. Everyone I have spoken to has been friendly and helpful. In particular James has always been so helpful and put me right at ease from the start. Taylor also took time to phone and update me regularly. Couldn't recommend them all enough, thank you.

Vikki · 28 February 2026

★★★★★ 5/5

Google

We recently sold our property on Poppy Crescent in Chesterfield with Jess and the team who were phenomenal throughout the entire process. Professional and efficient with very high levels of customer service. In addition to this the security that their Secure Move offering brings was a huge selling point and one that we cannot recommend enough. Without a doubt worth the slight premium compared to other agents in the same market. We would use them again in heartbeat.

Matthew · 24 September 2025

★★★★★ 1/5

Google

I am writing this after being the purchaser of a house sold by Redbrik. Right from the outset I was not happy with the attitude of their sales person. Especially during the negotiation period. I made direct contact with the seller and it was immediately clear they had been telling lies on both sides about offers and rejections. We were both fuming! The worst part was when Redbrik said I had to pay nearly £600 to secure the sale with them. What!? I was told this was to pay for the searches they had already completed, which I was fine with, but the rest was admin fee! I questioned this over and over and asked them to send me a breakdown justifying the additonal admin fee, I got nothing other than "if you dont pay it, you cant buy the house" ....what!!!!? When I informed the seller they were fuming at how they were handling the case and how I was being treated. I will never ever use Redbrik to sell a house and I will avoid any property being sold by them! 16th Sept reply - You state that it creates greater transparency for the purchaser at an early stage? ...when i moved in the gas central heating and gas fire was instantly condemned! This cost in excess of 6k to put right. The house was filled with the previous owners belongings and took x1 full removals van and 8 trips to the tip to clear out all their belongings includings stained beds, mattresses, carpets, desks, drawers and wardrobes!!! Why have i never had to pay this SecureMove fee with any other estate agent? I appreciate having the searches complete is a good idea, but the rest in my opinion is just a con! ...i could understand if this was kept if the purchase wasnt to complete or pulls out the deal, but if it does complete the admin fee should be returned to the purchaser!

Stump · 19 September 2026

★★★★★ 5/5

Google

Redbrik handled the sale of my house professionally and even kept me calm when I was having panic moments!!. Also very helpful with the purchase of my new property even though it was bought through another estate agents. I can't thank Andrew Sedgwick enough for his help throughout the whole process.

Andy · 24 April 2026

★★★★★ 5/5

Google

I recently sold a property through Redbrik and I can’t thank them enough. Hannah and Holly were brilliant, friendly, professional, and always on the ball. As I no longer live in the UK, I was worried the process might be stressful, but after the initial meeting they handled everything online and made it all feel easy. Their support took a huge weight off my shoulders. I’d happily recommend Redbrik to anyone.

Seán · 24 October 2025

★★★★★ 5/5

Google

We are thrilled with our recent property purchases and would like to thank the team especially Leeselle and Angela (our rental property) for their professionalism and excellent customer service which ensured deadlines were completed and successful outcomes achieved on both occasions. We have no hesitation in recommending Hoppers to new customers - Thank you again Leesell e and Angela. Jane and Neil

Jane · 11 January 2026

★★★★★ 5/5

Google

So glad we chose Redbrik to sell our house with! From start to finish, the service has been outstanding, we genuinely couldn’t have asked for more. Communication was excellent throughout, with weekly update calls from Andrew that kept everything on track. They worked brilliantly with our solicitors (Taylor and Emmet), taking the lead on weekly calls and saving us a huge job. The whole team was consistently positive, friendly and always happy to help. Thank you to Jess and the whole Redbrik team, we’d highly recommend you to anyone!

Lauren · 25 June 2025

★★★★★ 5/5

Google

We purchased our house through Redbrik. We had already sold our property and had had a purchase of another property fall through, so we were up against the clock to find somewhere. From the date our offer was accepted to the date we moved in was 4 weeks. The fact that the searches had already been done in the buyers pack cut a lot of time out. The communication and professionalism of the Redbrik team between each party was outstanding. The team worked their socks off and went above and beyond to get the sale through. I can't praise them highly enough and would thoroughly recommend them.

Heather · 3 August 2026

★★★★★ 5/5

Google

Fully recommend when buying a property. First time buyer and never experienced anything like this so was daunting at first. Tom who was dealing with our property was amazing and went above and beyond with his knowledge and customer service. I cannot thank him enough. All the team at Redbrik estate agents in Chesterfield are amazing and made the process easy for myself. For that I can't speak highly enough of them. Tom, I fully appreciate your help and advice and wish you all the very best in your future. Top Man

Ricky · 22 July 2026

★★★★★ 5/5

Google

It was the most difficult decision I have ever had to make, dealing with the sale of my parents home. From start to finish all staff dealing with the sale was very kind empathetic as they knew how difficult it was. The house sold within a few days of it going on the market and the whole process was done within a month having the package deal where we use banner jones through red brick ran very smoothly.

Kate · 22 July 2026

★★★★★ 5/5

Google

Excellent service from Matt at Redbrik in Chesterfield when selling our property there. He kept us regularly informed on progress and left nothing to chance. Welll done, & thank you Matt.

Ivor · 13 July 2026