Every review we hold for the Chesterfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHaving dealt with the Guys at Redbrik we were extremely happy with the service and communication we received. Andrew was a pleasure to deal with and always kept us in the loop as to progress of the sale. Elderly parents and through difficult times Andrew and the Team were always respectful and helpful. Thanks so much for all your help and assistance once again. Darren
Darren · 24 September 2025
Agent replied · 4 April 2025
Thank you so much for taking the time to leave this lovely review Darren. We're glad to hear you had such a positive experience with your sale.
★★★★★ 5/5
GoogleThe team at Redbrik were absolutely amazing, we completed in seven weeks and this was thanks to amazing solicitors and estate agents. We had a courtesy call from Redbrik informing us of a house that had become available to buy and we are now homeowners of that home. Could not have asked for more from them, huge shoutout to Milly, you’ve been absolutely amazing!
Jack · 24 September 2025
Agent replied · 19 December 2024
Thanks for your fantastic review Jack!
★★★★★ 5/5
GoogleI just bought my first home with Redbrik. The team were so attentive from start to finish! Nothing was too much trouble for them. Super quick, helpful and very organised! Lisa was fantastic!! I highly recommend them- Thankyou so much to you all for helping me with my purchase!
Christy · 28 January 2026
Agent replied · 1 February 2026
Thanks so much Christy! We've passed your kind words on to Lisa and our Chesterfield team :)
★★★★★ 5/5
GoogleFrom start to finish Redbrick have been incredible. The support and guidance they have given is second to none. A special shout out to Ben and Andrew who have been exceptional. I would definitely recommend using Redbrick for sales in property.
Rach · 31 March 2026
Agent replied · 1 April 2026
Thanks so much Rach! We've passed your kind words on to Ben and Andrew :)
★★★★★ 5/5
GoogleMassive thank you to the team at Redbrik Chesterfield in helping us get our offer through. As first time buyers we don’t completely know what we are doing but the team especially Katie has been excellent in keeping us in the loop and having regular contact with us!
Clara · 25 January 2026
Agent replied · 1 February 2026
Thanks so much for the review, Clara.
★★★★★ 5/5
GoogleOur experience selling & buying with Redbrik has been excellent from beginning to end. Everyone involved has been courteous, professional but with a very friendly & personal touch & Andrew Sedgwick in particular overseeing our sales progression & the purchase of our new home has been wonderful. We felt safe in the knowledge that he always had our back & did his utmost to make things go as smoothly as possible. Couldn't recommend him & the team highly enough.
Marjorie & Geoff Allen
Marjorie · 28 May 2026
Agent replied · 11 May 2026
Thank you for your review Marjorie, your kind words have been passed to Andrew :)
★★★★★ 5/5
GoogleI recently used Redbrik to sell a property; I found them very professional, friendly and efficient. All the staff I had interactions with (special mention to Hannah and Lisa) were knowledgable and went out of their way to be helpful. As a first time seller, I also found the SecureMove process very convenient (with transparent and inclusive pricing). Highly recommended.
Dale · 24 September 2025
Agent replied · 9 May 2025
Thank you for the 5* review Dale! We really appreciate it :)
★★★★★ 5/5
GoogleWe had excellent service from J.R. Hoppers. They were with us at every stage and kept us informed of progress. Leeselle and Pam were always at the end of the phone and answered my emails if I didnt understand something and needed advise. Extremely professional but also easy to talk to. It made the negotiations much easier to cope with and I would certainly recommend them.
Angela · 11 July 2025
Agent replied · 11 July 2026
Thanks Angela, that's fabulous to hear. I'll pass it on to the team, they'll be delighted!
★★★★★ 5/5
GoogleA very friendly and professional approach from the whole team at Hoppers throughout a lengthy sales process. Special thanks to Leeselle, Pam and Claire for their efforts.
Maggie · 11 June 2026
Agent replied · 11 July 2026
Thank you so much Maggie!
★★★★★ 1/5
GoogleABSOLUTELY AWFUL this is a real review from a real person buyer not sure where they get there reviews from there extremely rude people you try make appointments to view properties making things extremely difficult they completely over value properties I would stay well clear as a seller absolutely shocking there much better local estate agents to them you can’t get hold of them they don’t bother to pick up there phones very lazy people
Mark · 5 June 2026
Agent replied · 3 June 2026
We’re disappointed to read this. As discussed when we spoke with you directly following your review, our viewing policies are designed to protect our clients and are an important part of the service we provide.
In relation to pricing, our valuations are based on market evidence and local knowledge. There would be no benefit to us or our clients in overvaluing a property.
We always aim to be professional and respectful in our dealings and expect the same in return. We will continue to apply our processes in the best interests of our clients.
Best wishes,
Redbrik.
★★★★★ 5/5
GoogleMoving home has changed a lot much since I last moved but the team at Redbrik were so helpful and understanding when I felt overwhelmed by the whole process. Andrew in particular was just fantastic - a calm, reassuring voice who kept me fully informed of how things were progressing. Thank you Redbrik for making a scary experience less stressful
Babs · 12 September 2026
Agent replied · 22 September 2026
Thanks so much for your review and great to hear about your experience :) We've passed on your thanks to Andrew!
★★★★★ 5/5
GoogleExcellent service regarding sale of my mums property.
Turned out to be a more drawn out process than any of us has anticipated.
Special thanks to Andrew Sedgewick for your time and patience in getting us there.
David · 16 March 2026
Agent replied · 17 March 2026
We appreciate your review David. We've passed on your thanks to Andrew :)
★★★★★ 5/5
GoogleAbsolutely fantastic experience selling a property with Redbrik. The entire team was incredibly friendly and professional from start to finish. A massive thank you to Jessica, Holly and the whole team for facilitating a quick and smooth sale. I was so impressed with their efficiency and support throughout the process. Highly recommended!
Mark · 24 September 2025
Agent replied · 25 April 2025
Thank you for your 5* review! We’ll make sure your feedback is passed on to the team.
★★★★★ 1/5
GoogleWell here we are Redbrik Chesterfield branch- Jacqueline Brentnall.
Can you tell me why as we are not on your mailing list and never have been why you took our property details from Rightmove and tried poaching us to sell with yourselves?! under GDRP rules I don't feel that is legal!
So for every letter we receive a 1 star rating will be left to show others the intrusion from this estate agents.
My point Thea Cox is that its wrong to be trying to poach a property from another agent when we have had no contact with you whatsoever....
Lyn · 24 September 2024
Agent replied · 13 September 2024
Hi Lyn,
Thank you for taking your time to write a review.
The prospecting letter has reached your home based on our knowledge that your property is/was on the market. The letter/postcard you have received will have been addressed to ‘the homeowner’ - we do not have any of your information such as name, or contact details, so isn’t a breach of GDPR. Due to not having any contact details from yourself, could you please contact the marketing team to have your address removed from the prospecting database, this way you will not receive any further communication from us.
Also, we can see you have reviewed a few other agents with the same issue - if you contact all the agents directly, we will all be able to remove you from the prospecting database.
Kind regards,
Thea Cox
thea.cox@redbrik.co.uk
★★★★★ 4/5
GoogleMy experience of Redbrik is a good one. All the people involved in my sale were professional, very responsive and pro-active. Jake was very good at obtaining a price acceptable to me. As I live 3 hours away I appreciated the help in doing the insurance checks required. The process from accepting an offer went pretty smoothly. I've given 4 stars rather than 5 as I think the initial evaluation was too high, the sale happened at the same time as inflation increased rapidly so the original price had to drop, but my expectations were for a higher sale price.
Juliem · 24 September 2024
Agent replied · 31 December 2023
Thank you for the review Julie
★★★★★ 1/5
GoogleWe had an extremely disappointing experience with Redbrik estate agent, Chesterfield. We have been renting a property in ListerClose and Georgina was our manager. They initially offered an early tenancy termination, but later reneged on the agreement, forcing us to pay additional 2 months rent and endure unjustified expenses. The landlord, backed by the agency, unfairly demanded our full deposit of £900 and an extra £100 for repairs despite our efforts to meet their cleaning requirements. The landlord insisted on repair costs despite a clean checkout report. This added to the unjust financial burden and highlighted the lack of fairness in their dealings. We had to raise the despute with My Deposit and waiting for the decision. Agency forced us to do multiple end of tenancy professional cleanings with the cleaning company they preferred. We did a professional carpet cleaning ourselves but they didn't believed it even after we provided invoices and bank statements. The property manager consistently sided with the landlord, causing us significant mental and financial distress. I strongly advise against choosing Redbrik for any property dealings.
Basim · 24 September 2024
Agent replied · 31 December 2023
Hi Basim,
Thank you for taking the time to review. We would love the opportunity to discuss this further with you so we can explain the reasons behind each point raised.
Should you wish to discuss this any further, please contact myself on 0114 361 0140.
Kind regards,
Abigail Wilks
Head of Lettings
★★★★★ 5/5
GoogleWe bought our dream house through Redbrik and had Jess guiding us throughout the whole process. She couldn’t be more brilliant at advice and knowing exactly the jargon that the solicitors were using, she was so prompt and informative throughout and such a friendly voice at the end of the phone. I have recommended Jess to my mother in law, who buys and sells property regularly and the sellers of our new house changed their estate agent to Redbrik due to the pictures being better/more appealing than the previous estate agent.
I would recommend both Redbrik and Jess to any home buyer/seller and would use again, happily. Thanks for all your help!
Jani · 24 September 2024
Agent replied · 14 August 2024
Thank you Jani for the kind review, we're so pleased to hear you had a great experience and Jess looked after you. We hope you're settling in to your new home.
★★★★★ 5/5
GoogleWe have had the absolute best experience with Redbrik and would recommend them above all other estate agents. During the listing they were in touch every week keeping us updated and doing their best to market our property. Once we sold Lucie Appleton the progressor did a sterling job with a horrendous chain. But we got there and are now sat in our lovely new home. Thank you Ellice, Lucie and the rest of the Team - we are so glad we picked you!
Chris · 24 September 2024
Agent replied · 19 September 2024
Thank you for your fantastic review Chris. We're so pleased to hear that you had a great experience with Redbrik.
★★★★★ 5/5
GoogleI recently bought my first house using Redbrik and I couldn’t recommend a better estate agent! The whole process was very daunting at first but Andrew Sedgwick at the Chesterfield branch really made the experience a 10/10. From start to finish, I felt supported in my purchase and was kept up to date thought it all. It was highly beneficial using the Redbrik Secure move package as all my searches were done before my offer was in! It was a very smooth process and as a first time buyer, I am forever grateful for Andrew and all the Redbrik team! Thank you so much for helping me buy my first home 🏠
Cera · 24 February 2026
Agent replied · 24 February 2026
Hi Cera. Thanks so much for your review! We've passed on your kind words to Andrew.
★★★★★ 5/5
GoogleWe have just completed this week as a seller of a property with the Chesterfield Branch . We have listed our house last year, when the market was slow .
But from the beginning Jacqueline visited us and explained in detail the process of Redbrik, and unlike other Estate Agent visits was not pushy what’s so ever. Our property was listed in a very timely manner ( within days ) which I was very impressed with.
The following period we was contacted weekly by Jake to update the process and feedback of any viewings , followed by advise to progress further with the sale . Redbrik arranged all the viewings and we were advised in advance when these would occur.
Finally when we accepted an offer we was looked after by Lucie the progressor along side Elena @ Taylor Emmet . Lucie was there every step of the way and kept things moving. We had a weekly contact , sometimes more at the last stage to ensure it all completed in a timely manner . Lucie was very easy to contact throughout, which was reassuring if any issues needed looking into . They delivered the completion within the secure move period , Overall I honestly can say Redbrik provides an excellent service and in a timely manner .
Vee · 22 August 2024
Agent replied · 22 August 2024
Thank you for such a lovely review, we're so pleased to hear you've had a positive experience with Redbrik. We hope you're settling in to your new home.
★★★★★ 5/5
GoogleOur house purchase was a long, hard, six month slog, but the very helpful, friendly and efficient staff at Hoppers worked like heroes to get us over the finishing line. Our special thanks to Pam, Leeselle and Alison for the time and effort they put in. We can't praise them enough! Thank you once again.
Kenneth · 11 July 2025
Agent replied · 11 July 2026
Thanks Kenneth, I'll pass this on to them. They'll be delighted. Thank you for the review!
★★★★★ 5/5
GoogleLaura at Redbrik, Chesterfield was an absolute star, quickly and efficiently sorting a couple of small maintenance issues that we had when we first moved into our rental property. First Class service. Thank you
Helen · 25 January 2026
Agent replied · 1 February 2026
We couldn't agree more - Laura is definitely a star! Thanks for taking the time to leave us a review Helen :)
★★★★★ 1/5
GoogleI am very disappointed with my experience when trying to purchase a property through Redbrik. The agent Ben dealing with the sale had a clear motive for a cash sale ie not ourselves; and possessed a clear lack of transparency throughout the process. Important information was either withheld or only shared after repeated follow-ups, which made it difficult to make informed decisions. Communication was inconsistent, and when questions were raised, responses were often vague or incomplete. This created unnecessary stress and undermined trust. I would expect a higher level of honesty and openness from a ‘professional service’ and unfortunately, this fell well below expectations. Would not recommend using Redbrik to any of our friends and family or wider network.
Holly · 24 January 2026
Agent replied · 20 January 2026
Hi Holly,
Thank you for taking the time to leave a review. We’re genuinely sorry to hear that you felt disappointed by your experience, as this was certainly not our intention.
We understand how frustrating it can be to miss out on a property you were keen to purchase. From the outset, Redbrik’s role was to act in the best interests of the seller, whose priority was the security of sale rather than simply achieving the highest price. This position was shared openly by Ben throughout the process.
You were kept informed at each stage and were invited to submit a best and final offer. Following this process, the seller chose to proceed with an alternative offer that they felt presented a lower-risk route to completion. This decision was based on the overall circumstances of the offers received, rather than a preference for a cash buyer.
We appreciate that this outcome was disappointing. However, we do not recognise the suggestion that information was withheld or that the process lacked transparency. Our team worked to provide clear, honest updates while balancing our responsibility to all parties involved.
We wish you the very best with your onward property search and thank you again for taking the time to share your feedback.
Redbrik.
★★★★★ 5/5
GoogleReally great, efficient service from beginning to end. Sarah, Pam and Leeselle were so friendly to deal with and made the whole process very straightforward. Thank you again for all of your help and support in buying my first home.
Samantha · 11 November 2025
Agent replied · 11 July 2026
Thank you for this Samantha. It's made our day! ❤️
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