Trusted Agent profile Β· Chester

Humphreys of Chester Limited Chester reviews

4.4

β˜…β˜…β˜…β˜…β˜… Great

243 reviews across 2 platforms

17/19 Lower Bridge Street, Chester, CH1 1RS

Humphreys of Chester Limited's office in Chester, at 17/19 Lower Bridge Street, is rated 4.4 out of 5 across 243 reviews on two platforms, including 219 Google reviews rated 4.4.

Google logo

4.4 / 5

219

Reviews on Google

This office

Facebook logo

4.3 / 5

24

Reviews on Facebook

This office

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Reviews

Every review we hold for the Chester office, from every platform, shown as written. First names only.

5/5

Google

Humphreys of Chester Estate Agents provided a very high quality service. The staff where always attentive and listened with a very professional service and knowledge of selling / marketing my house and in the sales process. Andy was through and professional end to end. Thank you all at Humphreys! Martin & Rita

Martin Β· 3 October 2024

5/5

Google

I would recommend Humphreys to everyone! They are an incredibly professional, efficient and friendly company who help to make the experience of selling a house as manageable as possible. Every member of staff that I have dealt with from Day 1 have been incredibly helpful, showing high levels of empathy and excellent communication. The process was stressful for me at times due to factors unrelated to Humphreys however David and the team made sure that they supported me every step of the way, keeping me fully informed and were the calm stability that helped me through. I will never hesitate to use Humphreys again in the future and can't thank them enough!

Rebecca Β· 8 December 2022

4/5

Google

They were really excellent in there professional friendly way ,thanks to Roy and David in the office at Chester πŸ‘ …

Andrew Β· 11 October 2025

5/5

Google

Great experience renting a property for the fist time , service from Lorna in letting was very supportive.. thank you Humphrey’s

Gloss&glamour Β· 11 October 2025

5/5

Google

I have been dealing with Humphreys for many years and the response is always so speedy. Matthew Royle is supremely knowledgeable, professional and communicative. Him and the team always answer any questions expediently and professionally. I would not even consider going elsewhere and it is always a pleasure to communicate with Matthew, I wholeheartedly recommend him and HumphreysPositiveResponsiveness, Professionalism, Value

Ann-Marie Β· 10 January 2021

Agent replied Β· 25 August 2024

This is great to hear! Thank you for taking the time to review us.

5/5

Google

I cannot speak more highly of Humphreys in Chester. After many years of using every single estate agent in Chester for various viewings, purchases and sales, Humphreys are the only Estate Agent I would recommend. In particular David who did an exceptional job of keeping me in the loop during a sale without ever having to be chased for information. Like most people, I have always struggled with Estate agents but Humphreys are without question the exception to the rule.

GABRIELLE Β· 8 November 2022

5/5

Google

David and his team were an absolute pleasure to deal with from Start to finish . My elderly parents bought a bungalow in Broughton, they moved over from Ireland so we had to fly over a few times to tie things up and Each time we requested a viewing it was never an issue, all questions and requests were handled quickly, courteously and professionally. I can’t thank them enough for making it as stress feee as possible. A very professional team and I can’t rate them highly enough. 10/10, thank you David and team!! πŸ™πŸ»

Aisling Β· 6 July 2022

5/5

Google

Super polite and really helpful during the whole transaction process!Reach out by email or WhatsApp, whatever's easiest for me

Ringo Β· 6 October 2026

1/5

Google

I sold a house through this agency. It was very slow and protracted . They never kept me abreast with the buyers or their solicitors requirements. They talk a good talk, and have a lot of polish but very little substance. I strongly regret wasting time selling through this agency, particularly for their higher than average fees.

Jetski Β· 17 December 2025

5/5

Google

Humphrey’s have sold two properties for us over the last 12 months and have provided a superb service. We would highly recommend their service. Communicating regularly, being kept up to date on progress and providing advice and support when needed, has been excellent. Special thanks to David, Megan & Donna for all your hard work on our behalf Best wishes Linda & Phil

Linda Β· 15 October 2023

5/5

Google

I was really impressed with James and Alicia. They were always available when I needed them driving through the sale and made the process as stress free as possible. I thought they were really brilliant. Thank you for all of your help and support.

Ruth Β· 14 February 2026

5/5

Google

They were most helpful and would highly recommend then . They sold my property not living local that's we're they earn there picking points . Thanks Andy Smith πŸ‘ …

Chris Β· 29 June 2023

Agent replied Β· 29 October 2023

Hi Chris, Thank you for your kind words!

5/5

Facebook

I’d like to take the opportunity to thank Katie and Andy in particular along with the rest of the team at Humphreys for all their help and support with the sale of our first home on Kirkwood Close. Andy and Katie always went out of their way for my husband and I to ensure the sale was as stress free as possible, providing reassurance and regular updates throughout the whole process, something of which I am truly greatful for. Moving house alone is stressful enough without there being an ongoing pandemic and heavily pregnant, so they really pulled out all the stops to ensure things ticked along smoothly. I was particularly impressed with the way Humphreys marketed our property and the quality of photographs taken in preparation for our listing. I believe Humphreys have the best and most current marketing tools out there to sell a property and since selling our own home they’ve marketed and SOLD 4/5 other properties on the same close within days/weeks of each other. Some of which properties were on the market with other Chester Estate Agents for months prior! Based on my honest opinion, Humphreys are the best and only Estate Agents that I would use or recommend to potential buyer/sellers in and around Chester, as buying through the company was a fantastic experience, professional and the service was second to none! Thank you Humphreys!

Rachel Β· 28 March 2021

5/5

Google

I have recently relocated to Chester and dealing with Lorna and everyone at Humphreys made the process a stress free experience. They have responded to any questions promptly, i will work with them in the future given the opportunity.

Jack Β· 15 May 2025

Agent replied Β· 11 October 2026

Thank you for the wonderful review! We’re so pleased Lorna and the team could make your relocation to Chester stress-free. It’s lovely to hear you found us responsive, and we’d be delighted to work with you again in the future. Best regards, The Humphreys of Chester Team

5/5

Google

Absolutely outstanding service from Humphreys of Chester. I cannot fault them. From the initial valuation, to the pictures of my house, the viewings and then the sale, I have experienced incredible service. They sold my house in two days! Every staff member I have dealt with has been professional and incredibly helpful. In particular Sam, Katie and Andy. They keep you up to date constantly, and are more than happy to help with questions and queries. From a buying side (they have been great when I have viewed some of their properties) as well as selling. I would highly recommend Humphreys of Chester to anyone wanting to sell their house. Plus, their β€˜for sale’ signs are the most stylish around! Thank you to all staff at Humphreys, keep up the great work!PositiveResponsiveness, Quality, Professionalism, Value

Sarah Β· 26 August 2020

5/5

Google

Great team of people, have supported through the letting process, from viewing, to application and moving in, making a process that is normally painful and stressful quite bearable. Big shout out to Holly, Lorna and Sam for their professionalism, patience and kindness.

Leonardo Β· 26 June 2024

5/5

Google

Jayne and I were very impressed with the way we were looked after by the team at Humphreys. Right from speaking to Megan in the first place to being shown round first by Donna and then by the other agents, all fantastic. Andrew was our main contact and he kept us updated at every stage, sometimes where needed, every day. Brilliant service! Ron

Ron Β· 8 December 2022

5/5

Google

Weren't my estate agent but the people I was buying off. Despite this found them to be very easy and respectful to deal with. Were far more helpful than my estate agent BFL and became my go to for updates along the chain. Would recommend.

Jeff Β· 17 December 2025

5/5

Google

We've worked with Sam on a number of property sales and in the last couple of months alone we have sold three properties, all for great prices! We highly recommend Sam and the Humphreys team for anyone looking to sell a property in the area.

Steven Β· 6 July 2020

Agent replied Β· 6 July 2023

Hi Steven, Thank you so much for your kind words regards the service you have had from us and in particularly Sam. We look forward to working with you again soon. Kind Regards, Humphreys

5/5

Google

We really recommend this Letting Agency. Matt is absolutely the most helpful person. Everyone’s very kind in the office in Chester. If we had any problem they helped us really quickly. Thank you so much 😊 It was a pleasure rent house from you :)

Renia Β· 6 July 2020

Agent replied Β· 6 July 2023

Dear Renia, thank you for taking the time to review us, we will be sure to pass this on to Matt and the lettings team. Kind Regards

5/5

Google

Thank you Georgia! We appreciate that finding a new home can be quite stressful and frustrating process. But this was not the case. Georgia, was just fantastic! We really felt looked after and it was brilliant to see how prompt her responses were. We are very grateful for all your help Georgia! Thank you!

Fran Β· 26 August 2023

1/5

Google

The most sloppy hand over ive known. I bought a flat through them. They werent interested in any formal handover. Thought i was being awkward asking for a mail box key. Take buyers for granted. Worse service ive known Avoid+++Avoid+++Avoid. Buying through these guys.

Damian Β· 17 December 2025

5/5

Google

I just want to say a huge thanks to Holly for all her help in making my flat move as smooth and as straightforward as possible. She regularly kept me updated along the way and was thoroughly professional throughout. Thanks very much!

Jay Β· 27 April 2024

5/5

Google

Excellent service and communication whilst selling my home. Attending on my behalf when I was away and the effective way the sale process worked (SSTC in under a month) was largely down to the work of the Humphreys team. Recommended.

Adrian Β· 9 January 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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