Trusted Agent profile · Chester · Cheshire

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Homesale and Homelet Chester reviews

★★★★★ Excellent

285 reviews across 2 platforms

18 Grosvenor Street, Chester, Cheshire, CH1 2DD

Homesale and Homelet's office in Chester, Cheshire, at 18 Grosvenor Street, is rated 4.6 out of 5 across 285 reviews on two platforms, including 281 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.6 / 5

281

Reviews on Google

This office

The Trusted Agent logo

5.0 / 5

4

Reviews on The Trusted Agent

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Homesale and Homelet Chester

Whether you are buying or letting, have a property to sell or let or require property management services, we are here to help. Established in 1989, we are a family owned independent Chester Estate Agent founded on strong values of service and professionalism.

Awards

The Trusted Agent 2026 results for Homesale and Homelet, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Chester office, from every platform, shown as written. First names only.

5/5

Google

I recently bought my first house through Homesale, and their service has been second to none! There were many third party issues such as poor communication from solicitors, covenants, delayed/cancelled exchange dates etc, which made the process drag on much longer than it needed to. I have to give special credit to Meg, who lived the frustration with me whilst chasing all parties on a daily basis and kept me up to date as soon as developments arose. I couldn't have asked for much more and I already miss our daily telephone updates!

David · 8 September 2019

Agent replied

Thank you so much for your lovely review David. I hope you are very happy in your new home. Lisa.

5/5

Google

I've been trying to buy this property through Homesale & Homelet of Chester Estate Agents for ages now. If it wasn't for the staff and owners of the business it wouldn't have happened. They ALL have gone above and beyond their duties as an estate agents. So much so I could call John Curran and his lovely wife Lisa friends. but please don't bypass the staff as they are so so helpful, Thank you Tim Gray

Finlock · 31 August 2020

Agent replied

Thanks Tim for your lovely comments and review. Your feedback is very appreciated. We are so pleased you have settled into your wonderful forever river home 💜x

5/5

Google

Very professional, from our first enquiry to completion of our sale property , highly reccomend Kathryn and the team at Currans

Dave · 20 March 2025

Agent replied · 25 October 2024

Thank you Dave for your feedback and your business. It is much appreciated - Lisa x

5/5

Google

Very good experience with Currans, especially Lucy. Communicated well with me during my move and was very helpful. Would recommend.

Tomos · 20 March 2025

Agent replied · 20 March 2026

Thank you for your review. It is greatly appreciated. Lisa - Director

5/5

Google

Bea was great, helped us find a lovely flat and has made the experience smooth and easy, would recommend.

Euan · 20 March 2025

Agent replied · 11 November 2024

Thank you for your review. It is greatly appreciated. Lisa - Director

5/5

Google

Currans did a fantastic job in helping to sell our house. Great marketing and support along the way.

Samuel · 22 June 2026

Agent replied · 22 August 2026

Thank you for your review - much appreciated Lisa Curran - Director

1/5

Google

They leave For Sale signs outside the wrong house in the wrong street

Shirley · 22 July 2026

Agent replied · 22 August 2026

Hi Shirley, I’m Lisa Curran, Director of Currans Homes. I’m very sorry to read your review and apologise for the mistake. As a small family business, our reputation means everything to us, so I’m keen to understand exactly what happened. I’d be very grateful if you could contact me directly with the address or any further details so I can investigate thoroughly, ensure it doesn’t happen again, and put things right. Thank you for bringing this to our attention, and I hope we have the opportunity to restore your confidence in us. Kind regards, Lisa Curran 07974145566 Director, Currans Homes

5/5

Google

Good team , very helpful. Special thanks to Sophie for helping us in getting the property .

Nirup · 20 March 2025

Agent replied · 25 October 2024

Thank you for your review it is much appreciated - Lisa Curran Director

5/5

Google

Lucy was very helpful throughout the entire process. She replied emails fast and explained everything clearly.

Wei-Li · 20 March 2025

Agent replied · 20 March 2026

Thank you so much for your review. Much appreciated. Lisa - Director

5/5

Google

I used Homesale Homelet for both the rental and sale of my property and I could not recommend them enough. Both the lettings and sales team were fantastic. Clear communications all the way, brilliant photos and sales materials and a quick and seamless sale. I will without a doubt be back to use Homesale Homelet in the future. A big thank you to Lisa and all the team xx

Kathryn · 14 November 2020

Agent replied

Thanks Kat for your wonderful words and 5 star review. It is always a pleasure to deal with you. Thanks again and all the best for the future 💜

5/5

Google

Ffion did an amazing job with the house viewing

Dorottya · 22 July 2026

Agent replied · 22 August 2026

Thank you for your review - much appreciated Lisa Curran - Director

5/5

Google

Wonderful experience. Clear and constant communication with our agent Matt. Every step of the process from initial Rightmove search, viewing pictures online, video tours, physical viewing, offers and closing was a pleasure to be part of. Matt understood our needs worked with us to achieve our new home purchase in 6 weeks from the first viewing. Highly recommended from a buyers perspective.

Martin · 20 March 2025

Agent replied · 20 March 2026

Thank you for your review, it is much appreciated. Lisa - Director

5/5

Google

Homesale/Homelet sold my flat in Chester in one day of being on the market! Both Meg and Ashley were professional, helpful and supportive especially as I had already left the UK and was therefore going through the selling process from a distance. The staff are also very friendly and approachable, and willing to go the extra mile. I definitely highly recommend the estate agent and would use again. Thanks Homesale.

V · 8 September 2019

Agent replied

Thank you for your lovely review. We look forward to working with you again. Best regards, Lisa.

5/5

Google

Currans are really helpful, they are a great agency! I got locked out of my house, on a Saturday evening and within 30 minutes they had responded with a spare key to help me in! I am very thankful 🙏🏻 …

Jacob · 20 October 2025

Agent replied · 20 March 2026

Thank you for your review. It is much appreciated - Lisa Curran Director

5/5

Google

I was impressed with Currans handling of the sale of our property in Rossett. Clare, in particular, was responsible for driving the closure process. She liaised very effectively between us the seller, the buyer and our respective legal teams.

Phil · 20 October 2025

Agent replied · 20 March 2026

Thank you for your review. It is much appreciated - Lisa Curran Director

5/5

Google

Sophie has just rented my house out. She was professional throughout and dealt with everything from ensuring in was compliant with the Welsh laws to interviewing possible new tenants. Would thoroughly recommend Curran’s and Sophie, 5 star experience received throughout with a timely contract being put into place.

Jimmy · 8 March 2023

Agent replied

Thank you for your lovely review. it is greatly appreciated. Lisa Curran - Director

5/5

Google

We recently sold our apartment with Currans , Ashley was like a breath of fresh air , very experienced and knowledgable. He managed the sale for us , the outcome was excellent and made so easy by the great team at the office .Excellent communication throughout. Will definitely use Currans again x

Sandie · 12 October 2022

Agent replied

Thank you for your lovely words. They are much appreciated. Lisa - Director

5/5

Google

This is my first time to own and rent out property but I will do it again and use Currans. They have supported and guided me all the way through the process; wow how smooth its been especially as I work and live abroad. Thank you Sophie and her fantastic team.PositiveResponsiveness, Quality, Professionalism, Value

Helly · 22 June 2022

Agent replied · 21 June 2024

Thank you Helly for your review it is greatly appreciated. 💜 …

5/5

Google

I couldn’t thank Ashley Hope enough with the help and support of selling my late uncles home. Very friendly, professional and efficient. Ashley was there for us every step of the way, always at the end of the phone and when not available would always return our calls. Thank you homesale I will always highly recommend you.PositiveResponsiveness, Quality, Professionalism, Value

Karen · 22 June 2021

Agent replied · 21 June 2024

Thank you Karen for your wonderful review. We really do appreciate it. All the best for the future and a huge thank you for your business,

5/5

Google

The Rentals Team have been brilliant from start to finish. Special Thanks to Bea and Sophie, who assisted me along the process. Hopefully the beginning of a long-term business relationship.

Daniel · 22 April 2024

Agent replied · 21 June 2024

Thank you for your review. It is greatly appreciated. We look forward to working with you. Lisa Curran - Director

5/5

Google

From start to finish team Currans were on the ball with my house sale. First class service all the way. Highly recommended if your selling or buying. Thank you team Currans and thank you Lisa for your selling tips.

Dwayne · 12 August 2023

Agent replied · 26 August 2023

Thank you Dwayne - much appreciated. Lx

5/5

Google

Brilliant service throughout the process from Ashley, Bea, Ella and Clair. I was really impressed with how enthusiastic the team was whilst marketing the property and the effort that went into the promotion videos. The team were always very …

William · 22 August 2025

Agent replied · 2 September 2025

Thank you for your feedback it is much appreciated. Lisa Curran - Director

5/5

Google

A great experience with Currans. Very professional with excellent communication at all times. The superb marketing was highly effective with a sale agreed just two days after going on the market. Lisa, John and Lucy were fantastic throughout the process. Would definitely recommend Currans.

Tony · 10 January 2023

Agent replied

Thank you so much for your lovely review. It has been an absolute pleasure we appreciate your words so very much, Lisa - Director

5/5

Google

Good service, helpful and informative - making the process as smooth as possible. Thanks for your help, would recommend!

Siobhan · 20 February 2026

Agent replied · 22 April 2026

Thank you for your review it is much appreciated - Lisa Curran Director

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Homesale and Homelet Chester

Has Homesale and Homelet won any awards?

Yes. In The Trusted Agent 2026 awards: Homesale and Homelet, Chester won Trusted Agent.

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