Every review we hold for the Chester office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleVery poor experience with the Little Sutton office. I have multiple property’s to sell now and more over the coming months. I wanted to book a face to face meeting with the office manager. I rang up last week on 3 occasions and spoke to the same girl on each occasion. I was told that she couldn’t book a meeting in and would need to get the office manger too call me back, on each occasion I was told the office manger would call me back that day and not one call back was ever received. Very frustrating. This is obviously an extremely badly run office and communication is not important to them. I’m glad I discovered this nowbefore placing any trust in them to sell my property’s. There is a lot of choice of estate agents in Little Sutton and my advice would be to avoid this one.
Mez · 22 July 2026
Agent replied · 22 August 2026
We are very sorry to read about your experience and completely understand your frustration.
Currans recently acquired the lettings portfolio of Premier in Little Sutton, along with a small number of ongoing sales. However, we do not operate a Little Sutton office, so it appears there may have been some confusion around who you were trying to contact and who was responsible for returning your call.
As a small independent business, communication and client care are extremely important to us, and we take reviews like this very seriously. We would genuinely appreciate the opportunity to speak with you, understand exactly what happened and see whether we can help with your properties.
Please call me directly on 07974 145566.
Lisa Curran
Managing Director
★★★★★ 1/5
GoogleThe Only "Exclusive" Feature is Their Commitment to Failure
⚠️ HYPOCRITICAL & ARROGANT: Do Not Fall For Their Public "PR" Responses
Review Update: Notice how "Lisa" has replied below with the classic, sanitised corporate line asking me to call her? It’s pure theatre. I have already called her. I phoned specifically to highlight these exact issues, and the sheer arrogance dripping from her tone on that call was palpable. They love to act accommodating in the public comments to save face, but the reality behind closed doors is a completely different story.
What is most telling, however, is the sudden shift in strategy. In previous posts, they were quick to deny everything. Now? Lisa wants a chat and completely avoids denying a single point I’ve made. That silence speaks volumes. It’s a tacit admission of guilt wrapped in a fake customer service bow.
If this business actually cares about resolving this situation instead of just managing their online reputation, they know exactly what they need to do. Stop hiding behind transparent "please call us" templates, drop the arrogant attitude, and fix this.
Rarely does a professional referral lead so directly into a den of such profound incompetence. My experience with Currans was not merely a disappointment, it was an exercise in witnessing systemic laziness masquerading as "prestige" agency.
An Atmosphere of Unearned Superiority
Perhaps the most grating aspect of the experience was the staggering level of snobbery exhibited by the staff. They carry themselves with a self-entitled arrogance that their actual performance simply does not support. It is a peculiar brand of "prestige" delusion where the team treats basic client requests as an inconvenience, acting as though they are doing you a personal favor by failing to do their jobs. This condescending attitude would be laughable if it weren't so obstructive.
Logistical Chaos
Furthermore, their management of viewings was shambolic. Despite explicit promises to arrange viewings in efficient blocks to minimize disruption, they scattered appointments haphazardly across the week. Feedback from the viewers themselves has been damning; one lead confirmed today that the office was agonizingly slow to respond to inquiries, describing the interaction as a total waste of time. Their internal disorganization actively sabotaged potential interest.
Financial and Legal Negligence
The rot set in immediately with a contract riddled with basic arithmetical errors, a "clerical oversight" that would have conveniently cost me an additional £500 in commission had I not performed the due diligence their own team clearly finds beneath them. This was followed by the legal absurdity of attempting to market the property without an EPC, a blunder that isn't just negligent; it’s a statutory breach.
The "Marketing" Myth
The brand’s self-mythologizing is, frankly, hilarious. I was treated to a carousel of tired industry jargon by a representative fresh out of university who possessed a staggering surplus of audacity and a deficit of actual strategy. When pressed on their "exclusive" edge, the response was a vague gesture toward TikTok, a tactic as ubiquitous as it is uninspired.
Professional Misconduct
Beyond the operational failures, the constant chasing to get the listing live, the missed deadlines, and the blatant lies about evening uploads, the personal conduct of the staff was abhorrent. To be met with xenophobic assumptions about my cultural background and racial slurs within my own home is beyond acceptable, its actually criminal.
The Verdict
Currans attempts to frame basic accountability as "abuse" to deflect from their own failings. They offer nothing that isn't done better, faster, and with more integrity by literally any other agent. They don't do rocket science; they barely manage the basics.
I am relieved to be severed from this agreement. My new agent has achieved in 48 hours what Currans couldn't navigate in weeks.
Tarik · 16 May 2026
Agent replied · 23 May 2026
Tarik, if you would like to talk to me please do contact me on my personal mobile 07974145566 Lisa Curran Director. Our reputation and reviews do mean a great deal to us, we are sorry that things have not worked out and we wish you all the best for the future
★★★★★ 5/5
GoogleWe can’t recommend Currans enough. We’ve been dealing with Marley while purchasing our first home and he’s been absolutely brilliant, a real credit to Currans. Marley has been very pleasant to deal with over the two viewings we’ve had with him, extremely knowledgeable about both houses he showed us and a genuinely nice guy. Marley and Currans have made the process very easy for us as first time buyers.
Conor · 22 July 2026
Agent replied · 22 August 2026
Thank you for your review. It is much appreciated. Lisa Curran Director
★★★★★ 5/5
GoogleA Heartfelt Thank You to Currans!
I was blown away by the professional service that I received from all the Currans staff, but especially the service I received from Sophie.
Thank you so much for all your help during the stressful time of moving home. What stood out above all is how the staff treated us as a family. So often rental agencies treat you like just a number, but not Currans, I truly felt cared for, and the entire experience was superb.
When the time comes to buy our new home, Currans will definitely be my go-to agent. I could not recommend them enough.
Jurie · 8 April 2026
Agent replied · 22 April 2026
Thank you for your review it is much appreciated - Lisa Director
★★★★★ 5/5
Google⭐️⭐️⭐️⭐️⭐️
We can’t recommend Currans highly enough. Meg was exceptional, her tenacity, care and perseverance went far beyond what we ever expected. She remained committed, proactive and supportive throughout, always focused on achieving the best possible outcome for us.
Communication was clear and consistent, and the team worked creatively, forward-thinking and adapting at every stage.
Selling a home can be stressful, but Currans made the process feel supported and genuinely cared for. Professional, proactive and personal, an outstanding service from start to finish.
Jordan · 22 January 2026
Agent replied · 20 March 2026
Thank you so much for your review ❤️
★★★★★ 5/5
GoogleJust completed on our house sale. Currans have been brilliant. It was of course stressful and difficult as all house sales are but Currans were amazing even when I was a bit frustrated with the process but not with them in any way. I'd like to specifically thank Bea who was mostly our contact at the office and Matt who came out to the house. Many thanks to the whole team. I would highly recommend them.
Cynara · 22 February 2026
Agent replied · 20 March 2026
Thanks for your review - it is so appreciated, Lisa Director
★★★★★ 5/5
GoogleCurrans have been absolutely fabulous from the very beginning! We’ve been looked after by Marley, who has been nothing but friendly, professional and incredibly supportive throughout the whole process. He is a true credit to the company!
The professionalism, communication and level of support we’ve received from the entire team have been exceptional. We’ve experienced a level of care and attention that we simply haven’t received from other local agents.
We couldn’t recommend Currans and Marley highly enough and we’re already looking forward to working with them again on future sales! ⭐️
Sophie · 8 August 2026
★★★★★ 5/5
GoogleWe have recently bought a house with Currans and they’re been fantastic throughout the process. Communication is the hardest thing to deal with when buying a house and Currans, in particular Clair, always responded to our queries quickly and kept us updated with everything on the sellers side which always left us feeling as ease. Their professional approach coupled with a warm friendly manner means we’ll be coming back in the future.
Nick · 22 December 2025
Agent replied · 20 March 2026
Thank you for your review it is much appreciated - Lisa Curran Director
★★★★★ 5/5
GoogleWe recently sold our house in Handbridge and the team at Currans have been absolutely fantastic from the word go. The pictures and review of our property online for sellers to view were incredible, they kept us regularly informed throughout the whole process, were always readily available for advice / guidance and on that note, I'd particularly like to thank Clair at Currans for keeping us sane and calm during the sale process (these things do take time and Clair was absolutely fantastic throughout so thank you!) Currans were brilliant at helping us navigate our way through the whole process and we couldn't recommend them highly enough!
Matt · 20 September 2025
Agent replied · 20 March 2026
Thanks for your review. It is much appreciated. Lisa - Director
★★★★★ 5/5
GoogleImpressive service 😌 we were very happy with the service provided by Curran’s. Ashley did a smashing job explaining the deal with Currans and what we could expect. Once on the market. Bea was our go to person and she was very helpful throughout. We don’t intend moving again anytime soon. But if we did. I would have no hesitation in choosing Currans again.
Can strongly recommend them
Pete · 22 December 2025
Agent replied · 20 March 2026
Thank you for your review it is much appreciated. Lisa Curran - Director
★★★★★ 5/5
GoogleWe've just had our offer accepted with Currans, we're over the moon with the house. Bea was incredibly efficient and really helped us with the house we really had our hearts set on. Thank you.
Andrew · 22 July 2026
Agent replied · 22 August 2026
Thank you for your review it is much appreciated Lisa Curran - Director
★★★★★ 5/5
GoogleChloe Wilson-Moore has been a super agent allowing me to see a property that was perfect for needs. Chloe assisted me and answered all of my questions quickly and professionally, making the whole process stress free. I would highly recommend Chloe and Curran Homes. Thank you Chloe.
Marie · 15 April 2026
Agent replied · 22 April 2026
Thanks for your review it is much appreciated. Lisa - Director
★★★★★ 5/5
GoogleFantastic estate agents - extremely proactive and transparent throughout the process. Lucy has been an integral part of this experience and we thoroughly recommend working with her!
Chew · 8 August 2026
Agent replied · 2 September 2025
Thanks so much Lisa - Director
★★★★★ 5/5
GoogleCurrans were quick to sell my property and I dealt with the same person from beginning to end. Communication with Claire was good. Would have liked it to go through quicker than the 16 weeks but that was the buyer not Currans. Would recommend them to anyone selling
Claire · 20 February 2026
Agent replied · 20 March 2026
Thank you Claire for your review. It is greatly appreciated. Best regards, Lisa - Director
★★★★★ 5/5
GoogleEveryone we dealt with at Currans - Ashley, Marley, Bea and Clair - were a pleasure to deal with. They gave good advice, checked in on our empty property after finding us a buyer, were proactive in ensuring progress with the chain and always communicated very promptly. They went above and beyond to make us feel valued as customers and that they were as pleased as we were to match us with the right buyers for our property. We would recommend them to anyone looking for an estate agent in Chester.
Helen · 22 June 2026
Agent replied · 22 August 2026
Thank you for your review - much appreciated Lisa Curran - Director
★★★★★ 4/5
GoogleWe recently used Currans to sell our new build home in Chester and it was a mostly positive experience.
We had quite a few viewings (10+) in the first couple of months, but none progressed to a second viewing. The feedback was overwhelmingly positive but we ended up mostly with viewers who either weren’t serious, who didn’t have the budget or who made all the right noises then ghosted Currans afterwards when they tried to up. I found it a bit odd that these viewers weren’t properly qualified before the viewings and unfortunately we ended up with a fair few time wasters.
After 4 months of being on the market, and even with a £25k price reduction after 8 weeks, we still had no buyer and no second viewings. We also felt that we’d prefer a bit more of a “traditional” agent, as nearly all contact from Currans was over a WhatsApp group and they sent a different member of the team nearly every time we had a viewing - with some knowing very little about our property which we felt wasn’t ideal. At that point we decided to change agents and re-listed our house with another local agent.
Less than a week after we changed, we received a call from Currans to say that a previous viewer wanted to make an offer after their “Plan A” property had fallen through. We eventually agreed the sale and after this point we dealt only with Kathryn from Currans - who I have to say was absolutely brilliant from start to finish. She kept us updated throughout and was really understanding of our frustrations etc. I can’t thank her enough for all the hard work and effort she put into our sale - she is a real asset to Currans and they’re very lucky to have her.
All in all, a mostly positive experience with a happy ending!
Kimberley · 20 March 2025
Agent replied · 25 October 2024
Thank you for your review. It is much appreciated
Lisa, Director
★★★★★ 5/5
GoogleCurrans are absolutely the best estate agents around, not just in Chester, but everywhere! Our experience with Currans was simply fantastic. Everyone in the team always knew what was going on with my sale and purchase and they were brilliant at chasing solicitors and getting us to completion.
The whole team are so empathetic- as you can imagine there were some very stressful parts of this process, but they made it so easy and were really there for me and my partner from the start until the finish.
We originally went with another estate agents in Chester who we had an awful experience with. With the previous estate agent, we were on the market for a month with no viewings and were starting to panic about dropping the price by £30,000!
But then we switched to Currans as my family had had a good experience with them in the past and it was the best decision we could have made. Within a couple weeks of being on the market with them, we had almost 10 viewings and received 3 offers within the month!
We went from thinking we were going to have to settle for a lot less with our previous estate agent, to selling our property for over asking price with Currans.
The team are so committed, warm and kind and I cannot recommend them enough! The whole team was fantastic but a special shout out to Raef, without whom we would not have completed when we did☺️
Thank you so much Currans and we will always choose your services if we ever move again in the future 🙌🏻
Ella · 20 March 2025
Agent replied · 11 November 2024
Thank you for your wonderful review. It is much appreciated. Lisa - Director
★★★★★ 5/5
GoogleWhen we came to the decision to look at selling our home we had always heard good things about Currans so that decision came pretty easily to us. From the start the communication and level of customer service was excellent, the initial evaluation, photographs and listing stages were done very quickly knowing that we were wanting to progress for a particular home. Throughout all stages, we always had someone to answer a question or query and it was never too much of a bother. In particular we have to thank Ashley who pulled out all the stops to ensure we got the home we set our hearts on, and it paid off. We managed to sell our home and move within the space of 3 months and a large portion of how that was possible was from the team (Kathryn, Ashley, Meg and more) who were very diligent in liaising with every party to get things on track. I would highly recommend the team at Currans and we cannot thank them enough for everything that they have done.
Briony · 20 March 2025
Agent replied · 20 March 2026
Thank you Briony for your lovely review. It is much appreciated. Lisa - Director
★★★★★ 1/5
GoogleUnbelievably unprofessional… We have viewed a house and made an offer, nobody showed the courtesy to contact us regarding this for over two weeks then when we checked the house online we saw that it was sold to someone else ??? What kind of a work place does ignore and disrespects their clients to this level, especially considering how significant is the purchase they are trying to make?! We had the worst experience. Still up today, no contact…
Büşra · 22 June 2026
Agent replied · 22 August 2026
Hi Busra, I have looked and we do not have any record of your viewing or offer. Might you contact me and I would love to help 07974145566 Best regards Lisa Curran - Director
★★★★★ 5/5
GoogleSophie in the lettings team has been exceptional to deal with from start to finish. From the moment I called asking for assistance managing my property Sophie made me feel like my property would be taken care of along with the people living in the property. Sophie promptly got in touch when ever there was any maintenance issues and offered assistance in getting them fixed fast. Fantastic and realiable :-)
Katherine · 20 March 2025
Agent replied · 11 November 2024
Thank you so much for your review. It is greatly appreciated. Lisa - Director
★★★★★ 5/5
GoogleI've recently worked with Currans to let my property in Hoole and the experience has been great so far! As an overseas landlord, reliability and communication were super important and Currans stood out from the start compared to other agencies we considered. Very grateful for the Currans team staying on top of a ton of maintenance request between flipping tenants, and getting the property rented in great time.
Marianne · 20 March 2025
Agent replied · 23 November 2024
Thank you Marianne, your review and business is much appreciated - Lisa Curran Director
★★★★★ 5/5
GoogleChloe was amazing, everyone at Currans are actually nice and warm.
Jonathan · 22 July 2026
Agent replied · 22 August 2026
Thank you for your review. It is much appreciated. Lisa Curran - Director
★★★★★ 5/5
GoogleCurrans have managed my rental property for many years. They are very professional and use quality tradesmen for any maintenance issues. They took away all of the stress associated with the various tenants.
Recently, I have sold the property. Currans arranged and attended all viewings and found a buyer very quickly.
I can thoroughly recommend Currans for property management and sales.
Gary · 20 April 2025
Agent replied · 20 March 2026
Thanks so much Gary for your review. It is much appreciated. Lisa - Director
★★★★★ 5/5
GoogleWe used Curran’s to both buy our new home and sell our previous home and found the whole process incredibly straightforward. All the staff were both friendly and professional throughout. We found Matt to be a huge support particularly when selling our property, he was really knowledgeable and excellent communication made everything so much easier. Wouldn’t hesitate to recommend Curran’s to others.
Amy · 20 March 2025
Agent replied · 20 March 2026
Thank you for your review. It is greatly appreciated. Lisa - Director
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