5/5
TrustpilotTom and Richard were very helpful…
Tom and Richard were very helpful throughout the process of us buying our first house. We had a very fast completion and communication was great throughout.
Trusted Agent profile · Chester
Fearnalls Chester reviews
★★★★★
252 reviews across 3 platforms
First Floor, 24a Charles Street, Chester, CH2 3AZ
Fearnalls's office in Chester, at First Floor, is rated 4.9 out of 5 across 252 reviews on three platforms, including 87 Google reviews rated 4.9.
Reviews
Every review we hold for the Chester office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleRich is fantastic! Great communication, advice and support, especially during the difficult circumstances of lockdown and restrictions. Having had a great experience buying a property with Rich 6 years ago there was no question who I would use when it came to selling. Would 100% recommendPositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotFearnalls and Richard Wheeler...onward and upward
I've had a few dealings with Richard Wheeler over the years. He is very knowledgeable of the property market and has always given me good, reliable advice. The fact that he is now a senior member of the Fearnalls' team can only be great news for both parties. The professionalism, skills and ideas that he will bring can only enhance the great business that was there before. I wish both him, and Fearnalls continued and well deserved success.
Agent replied · 10 June 2024
Dear Kevin,Thank you for your review. Feedback is very important to us and helps us to develop and maintain our services for future customers.
5/5
TrustpilotFirst Class Service
Richard and Tom provided a first class service throughout the sale of our home. Our instruction was set up quickly and professionally and the pictures of our property were outstanding. We were kept informed at every stage of what turned out to be a longer than anticipated process but they helped to keep everything stress free for us. We wouldn't hesitate to use them again and would highly recommend Fearnalls.
Agent replied · 10 June 2024
Thanks for such a great review, it was a pleasure to work with you ... we got there eventually :) !
5/5
TrustpilotWe would thoroughly recommend Fernalls…
We would thoroughly recommend Fernalls to any one going through the process of moving home. Tom was kind and clear throughout- keeping us in the loop and acting as a fair and compassionate intermediary between ourselves and the vendor.
5/5
TrustpilotExcellent 5 star service from beginning to end.
Richard was excellent from beginning to end. He was always available to speak to and answered every email and question asked promptly. It was the most smooth house move we have had and we would highly recommend Fearnells for an excellent personal thorough service. They work closely with local Solicitors and know the business inside out.
5/5
FacebookWe chose Fearnalls on personal recommendation, and were not disappointed. Richard provided exceptional service from start to finish, absolutely approachable, responsive, thorough and professional. Richard made the difficult process of selling our father's house straightforward and stress-free. I highly recommend Fearnalls and rate them as probably the best estate agents in Chester!
5/5
TrustpilotRecommend Tom Fearnall
Have referred many friends to Tom Fearnall and they have all come back with a favorable experience. All Clients reported back that Mr Fearnall is an excellent professional, knowledgeable about the property market and extremely proactive and responsive to their needs. His excellent interpersonal and communication skills are also often mentioned by his clients.
5/5
TrustpilotTom was great with potential buyers and…
Tom was great with potential buyers and management throughout.He was knowledgeable and happy to listen to any comments we had.Kept on top of the process from start to finish and easy to contact.Also good value for money compared to some other agencies.
5/5
GoogleFearnalls we’re the selling agents on the purchase of our first investment under an new company. Tom was great in all aspects of ourside of the transaction and I wouldn’t hesitate to use them again.
5/5
GoogleBrilliant service from start to finish. Lovely people to deal with, always on the end of the phone if you have any queries, need reassurance. Highly recommend
Agent replied · 25 October 2024
Thank you for sharing your positive experience with Fearnalls!
5/5
TrustpilotStress free house buying and selling does exist
Richard made our house selling and buying process as stress free as possible, from the initial contact he was open and welcoming and gave us great advice throughout the whole process. I would recommend Fearnalls if you are looking for a great agent who is supportive and proactive with their communications
5/5
TrustpilotOutstanding
Richard was so helpful and contactable throughout. I would definitely recommend to all family and friends and will definitely use him again for any future sales. We’ve also dealt with him during our property search and he was incredibly knowledgable of the are and sales history of properties. Thank you!
5/5
TrustpilotTom Fearnall was excellent in his calm…
Tom Fearnall was excellent in his calm handling of property advice recently. He has a natural talent at thinking out of the box to find a solution that best suited me and my family. I will definitely be coming back next time I want to buy a place.
5/5
TrustpilotRichard was great at helping purchasing…
Richard was great at helping purchasing a property. He was more than happy to help where he could, very open and was available to be contacted whenever he was needed. Thanks Richard, great stuff!
5/5
TrustpilotRichard was extremely helpful…
Richard was extremely helpful throughout the purchase process of a home for my elderly mother. The lines of communication were always open and he was always accommodating to my needs.We would update each regularly rather than waiting for feedback from solicitors.He made the process wry easy.Highly recommend.
5/5
TrustpilotAn estate agent that works hard for their fees!
I received an A* service from Richard at Fearnalls and highly recommend them to anyone looking to sell their home. From beginning to end the process was highly professional: reasonable and honest valuation; fair selling fees; regular contact and support throughout; any issues (as is the norm with buying and selling) were dealt with quickly and efficiently by Richard, who was readily available to help.
Agent replied · 10 June 2024
Thanks for your review Jane, much appreciated. Hope all goes well for you in the new house.
5/5
TrustpilotExcellent, honest and knowledgeable
We have recently sold our house using Fearnalls and Richard was fantastic from start to finish. I trusted his judgement and felt that he was incredibly knowledgeable and honest with his valuation and advice.I would recommend Fearnalls to anyone seeking quality service.
5/5
TrustpilotGreat Experience
Richard was extremely helpful during the sale of our property and maintained very good communications with myself and other other parties in the chain. We sold our house in the middle of COVID-19 lockdown and Richard was a key part of this being possible.
5/5
TrustpilotFearnells have been excellent from…
Fearnells have been excellent from start to finish. Tom and the team have been incredibly responsive and I instantly knew I could trust them with the sale of my house.
5/5
TrustpilotBest estate agency we have dealt with.
From start to finish, we found Fearnalls to be professional, thorough and most helpful. Each time we contacted them with a query, it was dealt with quickly and effectively. The advice we received was honest, fair and again, helpful. We would recommend Fearnalls to anyone looking to buy or sell a property in Chester.
Agent replied · 10 June 2024
Hi Claire, thanks for a brilliant review, we hope you are settled in your new place.
5/5
GoogleVery happy with Tom and the team from start to finish. Good value compared to other agents too. Knowledgeable about the area
5/5
GoogleThis is the second time we have used Fearnalls. They are friendly, knowledgeable and very professional. Highly recommended
Agent replied · 24 August 2024
Thank you Peter for sharing your positive experience with Fearnalls!
5/5
GoogleRichard and Tom provided incredible service throughout the sale of my property. Would highly recommend!
Agent replied · 25 October 2024
Thank you so much for your positive review Lottie!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
