Trusted Agent profile · Chester

Fearnalls Chester reviews

4.9

★★★★★ Excellent

252 reviews across 3 platforms

First Floor, 24a Charles Street, Chester, CH2 3AZ

Fearnalls's office in Chester, at First Floor, is rated 4.9 out of 5 across 252 reviews on three platforms, including 87 Google reviews rated 4.9.

Google logo

4.9 / 5

87

Reviews on Google

This office

Facebook logo

5.0 / 5

10

Reviews on Facebook

This office

Trustpilot logo

155

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Chester office, from every platform, shown as written. First names only.

5/5

Trustpilot

Straightforward, pragmatic and honest

Richard Wheeler helped us buy our home. It was a complex purchase for numerous reasons and Richard expertly guided us through it, bringing to bear his years of experience. Straightforward, pragmatic and honest - we felt in safe hands with Richard and we will always be grateful for his support in such a huge purchase for us and our family.

Ian · 17 April 2019

Agent replied · 10 June 2024

Hi Ian,Thanks for such a great review! Feedback is very important to us and helps us to develop and maintain our services for future customers.

5/5

Google

Sold with this company. Very happy with the service. Little bit of time and effort from me and a huge amount from them and they sold our house in 24 hours for the asking price. Pretty spectacular and Martin was a pleasure to deal with.

James · 11 June 2018

5/5

Google

Both Tom and Richard's expertise came to the fore to make our recent house sale go as smoothly as possible. We'd be very happy to recommend Fearnalls

Gillian · 11 January 2024

Agent replied · 9 June 2024

Thanks for your kind review Gillian, it was a pleasure to deal with!

5/5

Trustpilot

Excellent service

Excellent support throughout the purchase of my first home, Richard was on hand to answer any questions I had from the beginning of the process through to helping point me in the right direction of a handyman.

Emily · 15 October 2020

5/5

Google

Great service from Fearnalls from start to finish. Richard handled the sale of our father's house expertly. I can't praise Fearnalls enough and highly recommend them. Friendly, responsive, knowledgeable, and absolutely professional. Probably the best estate agents in Chester.PositiveResponsiveness, Quality, Professionalism, Value

Karen · 25 August 2022

Agent replied · 11 June 2024

Thanks for such a great review Karen, we’re happy to have helped 👍 …

5/5

Trustpilot

Richard was brilliant in helping us…

Richard was brilliant in helping us sell our family home. Very easy to contact and helpful throughout the whole experience. Highly recommend

MS · 21 December 2022

5/5

Facebook

I had great service from the team at Fearnall's, from the initial valuation visit through to completion. I not only received sound advice but great, friendly customer service throughout (including post-completion details like collecting and forwarding important mail that arrived before my postal redirect service kicked in!). I felt informed throughout, and all correspondence felt friendly and personal as well as professional. This was the first time I had used Fearnall's but I can honesty and whole-heartedly recommend them!

Ty · 15 October 2021

5/5

Trustpilot

Looked at the brickwork, flooring etc

Richard was the only Estate Agent who looked at the structure of the property . Which I felt would be helpful when people viewed the property.

Polly · 27 May 2022

5/5

Trustpilot

Highly recommend

We were extremely impressed with the service that we received from Fearnalls. Tom is an extremely knowledgeable agent who ensured a very stress free experience. Excellent communication throughout and very proactive.

Jane · 28 May 2021

5/5

Trustpilot

Good sales person.

Richard was very helpful and positive. Worked towards a deal and was always willing to go the extra mile to help out, either with viewings at short notice, letting tradesmen in etc.

Niall · 21 January 2021

5/5

Trustpilot

Tom looked after us throughout

Tom looked after us throughout the entire time that we were looking for a place to live in Hoole.He was open and transparent throughout all of our viewing experiences. Upon ultimately progressing to buy one of the properties that he was selling we found him to be professional and always available through what was a difficult time to be a buyer with government changes making the process difficult.

ADAM · 8 November 2022

5/5

Trustpilot

Personal , professional service

Thomas Fearnall is a trustworthy and experienced estate agent.He is keen to compete with the current market .Extremely professional and dedicated to providing top quality personal service.An independent family business.

Jane · 21 May 2021

5/5

Google

We are very pleased with the service provided by Fearnalls. They provided good initial valuation advice, secured best value for our property and were very attentive and professional throughout the sale process, with great communication driving the sale through.

Richard · 10 June 2022

Agent replied · 11 June 2024

Thank you for your review Richard, we are delighted that you were happy with our service! We wish you all the best with your onward move!

5/5

Trustpilot

Richard offered a very professional…

Richard offered a very professional service for the purchase of our first ever property. He was reliable, honest and excellent at keeping in contact. We were always able to speak with him directly and he was a pleasure to do business with. Couldn’t fault and would highly recommend.

OLIVER · 27 October 2020

Agent replied · 10 June 2024

It was a pleasure to work with you Ollie and we hope you enjoy your new home.

5/5

Trustpilot

Fearnalls are excellent Estate Agents

Fearnalls have made the process of selling our home smooth and stress free. From our initial contact to completion day the staff have been approachable, knowledgeable and professional. I would highly recommend them and would use their services again without hesitation.

Ghislaine · 31 July 2024

5/5

Trustpilot

I cannot praise Richard Wheeler enough.

I cannot praise Richard Wheeler enough.From the moment we met him instinctively we trusted him to guide us through the minefield of selling our propertyWe had been with another agency and they weren't great, the attention to detail Richard showed was amazingHe was meticulous in how he presented our property ensuring the right photos were used and he reviewed them regularly so that the Rightmove site always looked cuurent.If you are looking for an estate agent look no further

Anne · 24 June 2020

5/5

Trustpilot

An excellent service

An excellent service was provided by Richard at Fearnalls. After 2 months of no viewings of our rental property with another agent, we instructed Fearnalls. Within a week there were several viewings and two parties wishing to rent.We were kept fully informed during the process. We highly recommend Fearnalls.

Mrs · 17 June 2019

Agent replied · 10 June 2024

Thanks for the review Elaine, it was a pleasure to act for you.

5/5

Facebook

I would definitely recommend Fearnalls; from start to finish they were helpful, punctual, informative, communicative and respectful , and ultimately secured a sale on our house. They work hard for their money to be fair. Highly recommend.

Jude · 7 March 2022

Agent replied · 23 September 2025

Thank you for your kind review. We are very grateful for your recommendation and so pleased you were happy with the service that Fearnalls provided.

5/5

Trustpilot

Tom Fearnell was very helpful…

Tom Fearnell was very helpful throughout our process and replied imminently to our emails. Thank you!

Ceira · 16 July 2022

5/5

Trustpilot

Great estate agents

Our experience with Fearnalls was smooth and easy, despite the bumpy road. The estate agent we were working closely with, Tom, would never leave us waiting for a reply or an update. We got the keys to our new home as soon as completion took place and we were sent away with a welcome gift box with loads of goods and amazing discounts inside! Many thanks.

Stella · 31 March 2022

5/5

Google

Tom dealt with both our house sale and onward purchase and was superb through the entire process. His knowledge of the market is fantastic, advice was excellent and he was always proactive in communicating progress. We’re really glad we went with Fearnalls and would highly recommend them for anyone else in the area.

Ben · 10 June 2023

5/5

Google

I would highly recommend Fearnalls Estate Agents. Richard and Tom provided a first class service throughout the sale of our home. Our instruction was set up quickly and professionally and the pictures of our property were outstanding. We were kept informed at every stage of what turned out to be a longer than anticipated process but they helped to keep everything stress free for us.PositiveResponsiveness, Quality, Professionalism, Value

Gianna · 25 August 2021

5/5

Trustpilot

Couldn’t recommend Tom more

Couldn’t recommend Tom more! He’s made the whole process stress free in a very personal yet professional manner. Thank you Tom!

Mrs · 21 May 2021

5/5

Google

First class estate agents 5* Richard and Tom are amazing from start to finish. Always answer your calls and emails, keep you updated every step of the way, can't fault Thanks guys

Barbara · 25 July 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Fearnalls's Google reviews

Questions about Fearnalls Chester

How many reviews does Fearnalls Chester have?

Fearnalls's Chester office has 252 reviews across three platforms: 87 on Google, 10 on Facebook, 155 on Trustpilot.

What is Fearnalls Chester's rating?

Fearnalls Chester is rated 4.9 out of 5 across all 252 reviews, and 4.9 out of 5 on Google from 87 reviews.

Where is Fearnalls's Chester office?

Fearnalls Chester, First Floor, 24a Charles Street, Chester, CH2 3AZ.

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