Beresford Adams Chester reviews

★★★★★ 5/5

Google

Tarryn was a fantastic estate agent and quickly helped me find the perfect place. I was able to book a viewing for the next day, and the property looked even better than in the pictures. The onboarding process was also smooth and efficient.

Laís · 10 November 2024

★★★★★ 3/5

Google

I have given the estate agents a 3 for a number of reasons. The good point is that they do follow instructions by putting the for sale sign in an appropriate location. They also get buyers through the door. However that is where it stops. I …

Rachel · 22 February 2026

★★★★★ 5/5

Google

Recently purchased my new home. Jessie was amazing, helping me speed up the already slow home buying process. I felt Jessie understood my frustration. Jessie's communication skills are excellent, I can't thank Jessie enough. Jessie is an asset to the team. Kind Regards, Justin Jones.

Justin · 23 September 2024

★★★★★ 5/5

Google

In 2021 had a couple of transactions through this company and they were very proactive and responsive to my requests for help and information. In particular Aimee O'Neill, Mortgage and Protection Consultant , was absolutely superb. Not only did she find us an excellent mortgage deal but she went the extra mile, and then some! If you want someone reliable and informative in your corner, look no further - Aimee is THE BEST!!PositiveResponsiveness, Quality, Professionalism, Value

Helen · 21 June 2022

★★★★★ 5/5

Google

We recently completed on our purchase of our first home with the help from Kate at Beresford, I couldn't recommend her enough. She kept us constantly updated, responded to queries quickly and always chased for us when needed and helped …

Sharon · 22 March 2026

★★★★★ 5/5

Google

I am giving them 5 star They are a wonderful and best estate agents, they always give you good advice and help when you need it. They sold mum's house very provisional and my Son forst time buyer has now just purchased his very own house with again Beresford Adams. Brilliant.

Jane · 28 December 2025

★★★★★ 5/5

Google

What can I say about Amy and Beresford Adams, listed quickly, did fantastic photos and had lots of interest which led to a better than expected sale price and in less than 2 weeks I might add. Amy is amazing and super professional and a pleasure to deal with. Couldn't be happier with the result as I needed a quick sale in order to return home to Perth and Beresford Adams under promised and massively over delivered. Rockstars. Thanks so much, Michael Watkins

Mike · 27 August 2021

★★★★★ 5/5

Google

First of all we would like to say and absolutely massive thanks to Thuin Ali and all of the help and advice he has given us throughout our purchase. From the day we put our offer in until we had our date for completion set he was nothing but amazing. He was available all the time for any questions we had always replied promptly and professionally and was just a genuine pleasure to have as our Mortgage Advisor. Could not recommend them more. If me and my partner could give them more than 5 stars we absolutely would.PositiveResponsiveness, Quality, Professionalism, Value

Reece · 26 August 2021

★★★★★ 1/5

Google

Gave them the spare key and security fob for the property I am renting so they could carry out an inspection while I was at work, perfectly happy with service at this point. But a few months later a gas safety check was due so advised again that could be done using the spare key as I couldn’t take the time off work but got a call back to say they had lost the keys! Mistakes happen and had the lost keys and fob been replaced and given back to me then I wouldn’t be here complaining... instead we are almost 3 years down the line and after multiple attempts to contact them and resolve it I am left with only 1 security fob that would leave me stranded outside the block should it fail... have I also mentioned the intercom doesn’t work? Attempts to contact them and resolve the issue include: Reporting it in writing via email and following up with a telephone conversation Further telephone conversations Reporting it via the website for maintenance issues Forwarding emails reporting it directly to the lettings manager of the chester office and being told he would investigate... That was 7 months ago and still nothing I cannot recommend the Lettings office because of this unfortunately.

Mark · 30 July 2021

★★★★★ 5/5

Google

I can’t speak highly enough about this agency. We had a bad experience with an agent selling our home this year and we made the Decision to switch agents over to Beresford Adams Chester. Best thing we ever did . They are attentive, caring , professional and their customer service is 10/10. They really do go above and beyond and your not just a number but a name. Our house sold after switching over in less than 2 weeks. The staff are professional and they really are their for you trying their hardest to get the right clients for your home and viewings. A very special thank you to Sophie Stanway. Your friendly Personable manner was a breath of fresh air and you went above and beyond outstanding.Customer service. I would also like to thank the amazing manager Louise and Her colleague Kier whose warm friendly manner from the start made me feel comfortable to make the switch and it was the best decision I made. Best agents in chester. Always answer the phone when you call. Quick to help with any problems . If they are busy they respond back to you within the hour. All the staff that work at the chester office are A special team and are customer /client Focussed at all times. Great marketing and not just focussed on selling but look to get the right clients through the door for your viewing. Thank you all R jones & M jonesPositiveResponsiveness, Quality, Professionalism, Value

Rebecca · 21 June 2021

★★★★★ 5/5

Google

We chose to put our house on the market with the Chester branch of Beresford Adams. Our sales negotiator was Sophie Stanway. What a true professional Sophie is. She kept us updated with progress every step of the way and always gave us honest and timely feedback following all viewings. Sophie’s experience and knowledge was exemplary and we were thrilled when following one of the viewings, we were offered and accepted the full asking price. During the very stressful weeks that followed, Sophie regularly kept us updated on progress. We couldn’t recommend her enough. We hope that Beresford Adams realise how lucky they are to have her.PositiveResponsiveness, Professionalism

Sue · 21 June 2021

★★★★★ 5/5

Google

We have now used Countrywide mortgage advice service a few times. We keep coming back here because of the level of service, expertise and local knowledge that Mr. Thuin Ali at the Chester branch has, is second to none. We have used many other services in the past but none compare to Mr Ali's customer support and mortgage advice skills. We fully intend to use Countrywide Mortgages in the future too. Their sales team too are amazing. Katrina, Amy and Louise all know their stuff very well. All in all an extremely well run estate agent branch.PositiveResponsiveness, Quality, Professionalism, Value

Rehana · 21 June 2021

★★★★★ 5/5

Google

I recently move into a rented property and guy and Amy from the Chester letting department were amazing. They made the whole process easy and relaxed and were always there if I had questions. I would certainly recommend Beresford Adams if you are looking for a property to rent.

Paul · 28 December 2025

★★★★★ 5/5

Google

Great service from Beresford Adams, particularly Katrina and Sophie, with whom I had most contact. They were unfazed when the first buyer pulled out and soon found another. As I live some distance from the property I particularly appreciated that they dealt with all viewings and even went to read the meters for me on completion. Katrina's skill at negotiation is impressive and achieved a better outcome than I expected. This was service above and beyond. Thanks so much.

Michael · 12 May 2021

★★★★★ 5/5

Google

The staff a Beresford Adams,Chester branch where excellent particularly Melissa Aygun and Katrina Halliday from first meeting at property to be sold and all follow up details from viewings to correspondence nothing was too much trouble for them to deal with,I would recommend this estate agent branch to anybody looking to sell or buy in the future thanks for all your help.

Robin · 31 May 2023

★★★★★ 5/5

Google

Katrina has been our point of contact throughout our purchase and absolutely cannot fault her. She has remained in touch with us throughout, always ensuring we are kept up to date with the progress from the vendors side, and chasing to ensure things move as quickly as possible. She really goes above and beyond

Serena · 17 December 2023

★★★★★ 5/5

Google

Excellent and very friendly service from Abby. They made a very stressful time much better for myself and mu husband

Ashley · 23 July 2026

★★★★★ 5/5

Google

Really would recommend using BA & especially Aimee as our mortgage advisor. Helped in every way possible and made it so much more stress free. Really couldnt have done it or found the house we did without her!

Charlotte · 23 September 2024

★★★★★ 5/5

Google

Laura and the team were absolutely brilliant in helping me get into my new home, they were attentive and ready to help with any additional queries of the process that i didn't understand as i was moving into a private property for the first time. A massive thank you to Laura and Richard.

Peter · 10 December 2023

★★★★★ 5/5

Google

We used Beresford Adams to provide a probate valuation on our late Mother's bungalow. They were just brilliant at a very difficult time, so when we came to put the bungalow on the market we had no hesitation in asking them sell it for us. Once again we can't praise and thank everyone enough for there friendly, professional and excellent service throughout what transpired to be a longer than expected sale. Thanks so much to the whole team, Louise, Cherry, Katrina, Tuin and especially Amy who endured a lot of hassle on our behalf and who never lost her sense of humour or professionalism. The only thing I would do differently is to use an independent conveyancer rather than CCS. Would we recommend Beresford Adams..... I think you can already judge that our answer is a resounding YES, without hesitation or reservation.

One4 · 26 August 2020

★★★★★ 5/5

Google

Was completely brand new to homebuying and didn't know a single thing. From the viewing of the property all the way to the end of the sale, Cherry and Katrina were there on hand to help assist and lend me any advice I needed. Would have been lost without their guidance throughout the sale. But due to the professionalism I am now moved in only 1 1/2 months after the viewing and could not be happier. Thank you cherry and Katrina for making my first time buying experience a smooth quick and pleasant one. Would recommend to F&F.

Stuart · 30 July 2020

★★★★★ 5/5

Google

I sold my house through Beresford Adams Chester. Katrina was responsible for my case, and I couldn't have asked for more. All of the team, and especially Amy and Katrina were always helpful, and I felt as though they always went the extra mile for me. This was my first house sale, and whilst working full time, and dealing with this by myself, I always had their support when needed. Katrina had a personable approach, and always answered my questions and gave good advice. I would highly recommend this team with any sales in the future.

Katie · 30 July 2020

★★★★★ 5/5

Google

Very reliable, helpful, and professional throughout the whole process. They made buying our home smooth and stress-free! Highly recommended!

Ivalina · 23 July 2026

★★★★★ 5/5

Google

I've completed a Sale with Beresford Adams today , excellant service from start to finish, I delt with Chloe at the begining and Kate Owen after that who really went above and beyond to help get this completed, I can't praise her enough. 5 stars

Geoff · 28 December 2025