Beresford Adams Chester reviews

★★★★★ 5/5

Trustpilot

Friendly helpful

Friendly helpful and answered all questions professionally

Y · 23 September 2025

★★★★★ 1/5

Trustpilot

We have recently rented a property…

We have recently rented a property through Beresford Adams, that was the easy part and all went smoothly. Unbeknown to me they have an agreement with Spark Energy and it would appear they signed us up to their services without asking which I find awful. Even the owner of the property was unaware of the change. I am sure commission was made for putting us with Spark. I do not understand how a contract being set up without me having any say at all. Now I have to deal with a firm I find horrible, intimidating and bullies, they phone/text/e-mail non stop. People should be given a choice and I certainly was not. This is through Chester Branch. Very unhappy about this! Beresford Adams should really look at agreement with Spark.

Nick · 18 September 2019

★★★★★ 5/5

Google

I dealt a lot with this estate agent when purchasing a property.The communication was exceptional and they are highly responsive to calls and emails.They gave good advice as well as constantly keeping me updated throughout the entire process.PositiveResponsiveness, Quality, Professionalism, Value

Carol · 17 June 2021

★★★★★ 5/5

Google

Truly pleasantly surprised. Great service from Beresford Adams who sold my late father's house within days at a higher price than I had ever expected. Staff have kept me informed at every stage and have answered all my many questionsPositiveResponsiveness, Professionalism

Jane · 13 June 2021

★★★★★ 5/5

Trustpilot

The staff are really friendly

The staff are really friendly. Anything they can do to help is no issue. Very efficient.

Dale · 20 May 2025

★★★★★ 1/5

Trustpilot

They let me have a survey done but my…

They let me have a survey done but my chain broke. They left the house on right move and didn’t let me know it was sold so I could look for another. Wouldn’t have a discussion on the phone . Absolutely horrible experience with Llandudno staff!!

Joan · 7 February 2024

★★★★★ 5/5

Trustpilot

Beresford Adams Chester looked after…

Beresford Adams Chester looked after the sale of our Chester property. From our initial valuation with Thuin, to our contact with Keir, Amy, Katrina and Emma, everything was handled professioanlly and rapidly. Beresford Adams advocated well on our behalf and ensured that we were fully informed throughout. Particular thanks must go to Amy who ensured we got an excellent price for our property, and whose level of customer service is a credit to the company - thank you!

Dave · 3 July 2019

★★★★★ 1/5

Trustpilot

Sellers steer clear, and buyers steer even clearer.

Selling a 15 year old property that was empty ready to go and in excellent condition, found a first time buyer within three weeks who already had their mortgage agreed in principle and quickly had survey done and mortgage offered.

Peter · 18 May 2024

★★★★★ 1/5

Trustpilot

Terrible service - avoid at all costs.

Shocking company with no idea about the basics of customer service. They forgot about appointments, never called us back. We had to chase everything to be organised which made the final details before the move very last minute and very stressful. It was almost impossible to give them money!

Giles · 7 November 2023

★★★★★ 5/5

Google

Thank you to the team at BA Chester and CCS for your personalised support, approachable style and efficiency in helping my house sale to progress so smoothly. Thoroughly impressed and delighted to leave a 5 star rating.

Lindsey · 13 June 2021

★★★★★ 5/5

Google

I am separating and under loads of stress, but you guys were just perfect, extremely quick helping me to get my new home smooth and without stress. And thanks for the flexibility as I had to change dates couple of times.

Viktor · 13 June 2020

★★★★★ 5/5

Trustpilot

We sold our family home with Beresford…

We sold our family home with Beresford Adams Pwllheli, I CANNOT recommend them enough.They truly went out of their way to help us with the sale and the purchase of our new home!If we were moving again in the future we would not hesitate to go back to them.Thank you all again for making this move so smooth for us, you are all worth your weight in gold!

Sian · 19 May 2021

★★★★★ 5/5

Google

Excellant service with very positive staff. Competitive fee structure with legal support from their managment package. Easy to deal with on a personal basis. Very contractual in looking after landlords best intetest.PositiveResponsiveness, Quality, Professionalism, Value

David · 13 June 2021

★★★★★ 5/5

Google

I purchased through Beresford Adams and found Sophie and the rest of the team to be friendly, professional and responsive at every step of the process. Thanks again for everything.PositiveResponsiveness, Professionalism

Stephen · 13 January 2022

★★★★★ 5/5

Trustpilot

Absolutely fabulous!

Rhossy · 4 August 2025

★★★★★ 5/5

Google

I let my property through Beresford Adams and have done for many years, I cannot praise them enough. Always go above and beyond and provide a first class service from the let process to the property management.

A · 13 June 2020

★★★★★ 5/5

Google

Our parents house was put on the market on Monday morning and an offer was accepted by Thursday amazing customer service and so professional even in these difficult and challenging times

Kevin · 13 June 2021

★★★★★ 1/5

Trustpilot

NO SHOW

Phoned for an appointment for appraisal and valuation from Colwyn Bay Office,

Mr · 26 February 2025

★★★★★ 5/5

Google

So far, so good. I have just handed over the reins of my rental property, having managed it myself this far. Service so far has been very good - professional, thorough, reassuring, timely.

Su · 13 June 2020

★★★★★ 5/5

Google

Fantastic, professional service from Katrina and Kevin. Highly recommend these guy’s

Craig · 13 June 2023

★★★★★ 5/5

Trustpilot

We have recently sold a property with…

We have recently sold a property with the Wrexham branch and the service has been first class. When a problem cropped up with the buyers solicitor they were quick to step in and resolve the issue and offer an alternative if necessary. Nathan and Alice provided regular updates and gave access to a live tracker that was really helpful.

Mark · 25 July 2021

★★★★★ 1/5

Google

Simply lazy and lacks integrity

David · 24 April 2025

★★★★★ 5/5

Google

Started a tenancy with Beresford just over 2 month's ago and i have to say the hole process was quick and easy. The staff are well mannered and happy to help, would recommend to everyone

Ashidas · 14 June 2018

★★★★★ 5/5

Google

Lovely staff made my whole process really easy, and I’m quite dim when it comes to this stuff so for me to find it easy means they must be absolutely fab!!

Charlie · 14 June 2019