Beresford Adams Chester reviews

★★★★★ 5/5

Google

Was completely brand new to homebuying and didn't know a single thing. From the viewing of the property all the way to the end of the sale, Cherry and Katrina were there on hand to help assist and lend me any advice I needed. Would have been lost without their guidance throughout the sale. But due to the professionalism I am now moved in only 1 1/2 months after the viewing and could not be happier. Thank you cherry and Katrina for making my first time buying experience a smooth quick and pleasant one. Would recommend to F&F.

Stuart · 13 June 2020

★★★★★ 5/5

Google

We used Beresford Adams to provide a probate valuation on our late Mother's bungalow. They were just brilliant at a very difficult time, so when we came to put the bungalow on the market we had no hesitation in asking them sell it for us. Once again we can't praise and thank everyone enough for there friendly, professional and excellent service throughout what transpired to be a longer than expected sale. Thanks so much to the whole team, Louise, Cherry, Katrina, Tuin and especially Amy who endured a lot of hassle on our behalf and who never lost her sense of humour or professionalism. The only thing I would do differently is to use an independent conveyancer rather than CCS. Would we recommend Beresford Adams..... I think you can already judge that our answer is a resounding YES, without hesitation or reservation.

Steve · 13 June 2020

★★★★★ 5/5

Google

I sold my house through Beresford Adams Chester. Katrina was responsible for my case, and I couldn't have asked for more. All of the team, and especially Amy and Katrina were always helpful, and I felt as though they always went the extra mile for me. This was my first house sale, and whilst working full time, and dealing with this by myself, I always had their support when needed. Katrina had a personable approach, and always answered my questions and gave good advice. I would highly recommend this team with any sales in the future.

Katie · 13 June 2020

★★★★★ 5/5

Google

When I decided to sell my house, I went straight to Beresford Adams, knowing their long and good reputation in this city. I wasn't disappointed. Good advice, incredibly efficient service getting my property on the market and contacting potential buyers. As can happen, my first buyer fell through, but the moment that happened, the staff were straight on to finding me another buyer. Which they did, and in a matter of days, the sale was back on, and went to completion not too long after. They kept me in touch with the process, the documentation, gave me sound and useful advice every step of the way. I am grateful for a friendly, speedy and highly professional service, and have no doubts about recommending them. And my thanks to Katrina and Amy for their ongoing support through the sale.

Julian · 13 June 2020

★★★★★ 5/5

Google

We family immigrated to the UK from Hong Kong and it was our first time in the UK. We rent our first house through Beresford Adams Sales and Letting Agents Chester, and it was thanks to her (Ms. Laura's) careful explanation and professional service that our home was able to go so smoothly. Highly recommended Highly recommended Highly recommended

Fanny · 13 June 2023

★★★★★ 5/5

Google

I've completed a Sale with Beresford Adams today , excellant service from start to finish, I delt with Chloe at the begining and Kate Owen after that who really went above and beyond to help get this completed, I can't praise her enough. 5 stars

Geoff · 16 December 2025

★★★★★ 5/5

Google

Great service with very friendly and informative staff especially Katrina. Nothing was too much trouble to Katrina she gave full support with our house sale and helped with a lot of issues in what was a very traumatic sale due to divorce. I have no hesitation in recommending Beresford Adams from start to finish excellent service.

Elaine · 18 July 2023

★★★★★ 5/5

Google

I received a fantastic service from Beresford Adams recently. I was always kept fully informed by Amy and the team who were always professional, calm and helpful, particularly under sometimes difficult circumstances. I always felt reassured and valued and nothing was ever too much trouble. After a call with Amy I always came away smiling 😊. Thank you team Beresford Adams, I won’t hesitate to recommend you.

Paula · 13 June 2022

★★★★★ 5/5

Google

Estate agents are often given the unfortunate title of being some of the most disliked professionals in the UK. However, my experience with Beresford Adams has thrown that label well and truly into the trash. I couldn't commend Amy and Andrew enough. Both went out of their way to make my first house purchase as easy as possible for me. They were both incredibly generous with their time, supportive of any questions I had, and always eager to help in whatever way they could. Whenever I needed to go into the office and neither of them were around, all their colleagues were very friendly and welcoming, immediately putting you at ease. Although I don't plan on moving anytime soon, when that time comes I will most certainly be looking to Amy and Beresford Adams. Thank you!

Heidi · 14 June 2019

★★★★★ 5/5

Google

I have recently sold and purchased a property with Beresford Adams, Chester and cannot thank them enough for everything they have done to help with both selling and buying a property. Jade-Lea was absolutely brilliant and managed to put up with my daily phone calls and questions. She responded almost instantly to any queries or requests I had, whilst making me feel at ease and gave me regular updates throughout the whole process. I literally cannot fault the support I have received from Jade, and appreciate every little thing she did. I am so grateful that she made this potentially stressful process as straight forward as possible. Thank you.

Laura · 14 June 2019

★★★★★ 5/5

Google

I would like to say a big thank you to Thuin for being an outstanding professional, consistent and supportive throughout the process of buying a property. Thuin's customer service was exceptional. Nothing was ever too much trouble, he got things completed at a high standard and was always available to pick up the phone or email me back. I am exceptionally grateful to Thuin for all the assistance he provided. I would highly recommend Beresford Adams Chester.

Soimusan · 13 June 2020

★★★★★ 5/5

Google

Hi, I recently completed on a flat sale in Chester. Beresford Adams were professional and had good communication throughout the proceedings. I would highly recommend this business. I would also like to personally praise one of the sales team, Katrina in the Beresford team. She was key in communicating to me throughout the sale, and went above and beyond to support throughout. Katrina was supportive throughout a sometimes stressful process and should be credited as a real asset to her team. Thank you again! Emma

Emma · 14 June 2018

★★★★★ 5/5

Google

I both bought and sold with Beresford Adams this year and couldn’t be happier with the service. After finding the perfect property I wanted to buy I contacted them and they arranged a viewing for the next day. I also arranged for them to come and view my property and Mel who came to value it was amazing. Came very prepared with how other properties in the area have sold recently. Was so Impressed with the pitch I agreed to go ahead there and then. The pictures were taken and it was for sale within a week! They also helped with finding a Solicitor (DC Law) who were also great! All in all great service from the whole business and I am now in my dream home!

Oliver · 24 September 2024

★★★★★ 5/5

Google

We recently bought our new home through Beresford Adams and had a great experience from start to finish. Kate, who was our main contact, was absolutely brilliant, so friendly, helpful and always quick to get back to us. The whole team was …

Helen · 16 November 2025

★★★★★ 5/5

Google

Such a great service and many thanks to Laura Newby who helped keep my spirits up and keep me positive at a difficult time. A really personal touch that was much appreciated ☺️ And we all need when moving house ☺️

Michelle · 14 March 2024

★★★★★ 5/5

Google

Caitlyn was very friendly, helpful and diligent throughout our purchase, and had good communication skills.

Colin · 13 March 2025

★★★★★ 5/5

Google

We purchased a house advertised that has been sold by Bereaford Adams in Chester and we had the best experience! We dealt with Sophie and she was super professional, courteous and very responsive. I dealt with the real estate almost as much as our solicitor and they helped to advance communication with the owners. Definitely a very professional service and great experience. ErikaPositiveResponsiveness, Quality, Professionalism

Ejulienka · 13 June 2021

★★★★★ 5/5

Google

I had a great experience with Beresford Adams, a professional, friendly team. Also, special thanks to Mrs Laura Newby who made the process smooth and easy for me.

Reza · 10 August 2024

★★★★★ 5/5

Google

I had an excellent experience with Laura Newby from Beresford Adams Chester while securing my new home. Their expertise and willingness to go above and beyond made the process smooth and stress-free. Laura provided valuable advice and support throughout, demonstrating a deep understanding of the property market and a genuine commitment to helping clients find the right home. I highly recommend their services to anyone looking to rent a property.

Jithin · 2 November 2024

★★★★★ 5/5

Google

Beresford Adams were absolutely brilliant, Emma chased everything up and was quick to report back to me. Louise, also was extremely helpful .I cannot say how highly I recommend them, my sale was very protracted and difficult. It would not have gone through without their persistence and professionalism. Special thanks to Emma and Louise.PositiveResponsiveness, Quality, Professionalism, Value

Janet · 13 June 2022

★★★★★ 5/5

Google

Myself and my boyfriend recently bought our first home with the help of Thuin Ali. We cannot thank him enough for all of his hard work, help, advice and support throughout the whole process. He was extremely professional throughout and was a happy and friendly voice on the end of the phone whenever we needed him. I cannot recommend Thuin enough.PositiveResponsiveness, Quality, Professionalism

Claudia · 13 June 2021

★★★★★ 5/5

Google

We recently arrived in Chester from China and were quite anxious about securing accommodation. We were very fortunate to be assisted by Guy from Beresford Adams. His efficiency, professionalism, and patience made the entire process smooth …

Qing · 16 November 2025

★★★★★ 5/5

Google

I bought my first home in June of this year using Aimee O'Neill as my mortgage adviser. I was guided seamlessly through the process and was truly amazed (and also very grateful) for how easy she made the whole process for me. I completed in under 8 weeks, with Aimee taking all the hard work out of my hands. This made it totally stress free. I cannot recommend her highly enough.

Gemma · 24 September 2024

★★★★★ 5/5

Trustpilot

5 star recommendation

Very surprised at previous reviews. Martin and his team were great in the purchase of our house and the sale of our house. Vanessa and Stacey worked hard on our behalf in a very professional manner to a successful outcome. Seeing how they were when we bought a house gave us confidence to use them to sell our house. Always polite and friendly. Totally recommend Beresford Adams, thank you

Astec · 21 December 2023