Trusted Agent profile · Chester Le Street
★★★★★
1,812 reviews across 2 platforms
45 Front Street, Chester Le Street, DH3 3BH
Part of Robinsons, see every office.
Robinsons's office in Chester Le Street, at 45 Front Street, is rated 4.8 out of 5 across 1,812 reviews on two platforms, including 39 Google reviews rated 3.9.
Every review we hold for the Chester Le Street office, from every platform, shown as written. First names only.
5/5
TrustpilotWould definitely recommend Robinson’s…
Would definitely recommend Robinson’s because the help from Elaine was excellent, really pleasant and kept us informed all the way through.
Hi Mr ApplebyThank you for your very positive comments regarding Elaine and the Middlesbrough office. It is much appreciated.CheersSimon Wright.Director.
5/5
TrustpilotAbsolutely love the team at the…
Absolutely love the team at the Sedgefield office! Nothing is EVER too much trouble for them. They go the extra mile and are always so helpful and friendly. Highly recommended estate agents. Recently bought a development property in Sedgefield and the process was so smooth and easy. They always keep in touch and they are lovely people. What a perfect team! Well done.
Hi Ryan,Brilliant review!! Thank you so much.The Sedgefield team will be thrilled with your positive comments.I shall pass on your good wishes to them all.Regards.Simon Wright.Director.
5/5
TrustpilotSuper
Super, Danny was great all the way through, and everyone in the team helped to make it an easy transaction.
Hi PaulThank you for your positive comments ref our Ingleby Barwick Office. Danny and the team there are getting some great reviews at the moment.RegardsSimon Wright.Director.
5/5
TrustpilotFirst Class Agents
Robinsons marketed and sold my property in a very short space of time despite the buyer having problems with his mortgage company. They constantly chased things up to speed the sale along and kept me informed every step of the way. I was extremely grateful for the sound advice their knowledgable staff in the Durham office were able to offer me and wouldn’t hesitate to recommend them to anyone
Hi CarolGreat comments so a big thank you for posting your review and giving our Durham office 5 stars. It is very much appreciated and the Durham team will be thrilled.Thanks againSimon WrightDirector
5/5
TrustpilotIf I could give them more than 5* I…
If I could give them more than 5* I would, Sam & Sharon at the Sedgefield office went above and beyond their duties during the sale and purchase of our home. On the days I was stressed with the solicitors etc. they took the problem out of my hands and sorted it. I would definitely recommend this company and use them again.Thank you so much Mr & Mrs ClaytonFishburn
Hi Mr and Mrs Clayton.Thank you so much for the lovely words you have written ref Sam ,Sharon and the Sedgefield team. It is very much appreciated and i will pass your good wishes onto them.Hope you are happy in your new home.RegardsSimon
5/5
TrustpilotGood service from the Crook office
Good service from the Crook office, Angela was a star, very professional .
Hi Neale,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotAnn Emily and Stacey at Durham office…
Ann Emily and Stacey at Durham office provided a 5* service from start to finish selling our property.Personal service means everything these days and we will recommend the team to friends and family.Thanks so much for all your efforts to all of the team at all levels.Regards Neil & Ian
Thank you very much for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotAngela made a great job of handling a…
Angela made a great job of handling a very uncompromising and difficult seller
Hi John,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotJoy was extremely helpful with progress…
Joy was extremely helpful with progress chasing as communication was challenging from the solicitors.
Hi The ClaysThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon WrightDirector.
5/5
TrustpilotStaff really helpful and knowledgeable…
Chester-le-Street branch.Staff really helpful and knowledgeable .They managed to get us a lot of viewings and kept us updated at every stage of the sale. Particular mention to Michelle, Chelsea, Karen & Michael. Thank you.
Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.
5/5
TrustpilotBuying and letting
Ryan, Jade and Sharon in the Sedgefield Branch have been just what you need - efficient, prompt, polite and friendly, helpful, fair, open, good at communicating, proposing ways forward without pressure... It has been a pleasant and straightforward experience (bearing out previous experiences with Sam and others in this branch) and I'd definitely get in touch with them in future.
Hi CranberryThank you so much for your review and 5 stars ref our Sedgefield office. Ryan and his team will be "over the moon" with your positive comments.Thanks again for posting your review.Regards.Simon Wright.Director.
5/5
TrustpilotVery professional estate agents
Very professional estate agents, they know their job and do it exceptionally well. Really fabulous service and great staff. Would highly recommend. Was a pleasure from start to finish. Well done guys
Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Robinsons.
5/5
TrustpilotSedgefield's finest!!
First class service from Jade, Sharon and Ryan at the Sedgefield Office. Throughout the extended process (due to a late aborted sale) we found the team not only extremely profession but very personable and they always did what they said they would. A rare commodity in this day and age!! We could not recommend them highly enough.
Thank you for your 5 star review, it is very much appreciated. Regards Keith Mason, Senior Manager
5/5
TrustpilotJoy was brilliant to work with
Joy was brilliant to work with. Really happy to be moved! House is amazing
Hi PhillipThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotTop Team
We have just sold our home with Robinsons Estate agents Sedgefield and have received a first class service from Ryan, Sharon and Jade. Right from the start of the process it has been completely hassle free the staff always polite, friendly and above all professional and nothing was a problem for them. Would highly recommend Robinsons Sedgefield.
Thank you Charlie it’s very much appreciated. Regards Keith Mason, Senior Manager
5/5
TrustpilotMe and my wife have just moved up to…
Me and my wife have just moved up to Crook from Scarborough and Angelaplus the other lady who,s name i did not get where fantastic and helped us through a normally hectic time with kindness and great understanding of alwaysa stressful time for all house movers.Nothing was too much for them both to help us with if we had enquiries of any sort.
Hi news now ukThank you for your positive review ref our Crook Office. The whole team at Crook will be delighted with your comments.I will personally thank them all on your behalf.Regards.Simon Wright.Director.
5/5
TrustpilotCan highly recommend
Very impressed right from the start, from the house been valued. The staff know their job. Keeping you up to date with every aspect of the house viewings, feedback. No chasing them for updates etc. very polite, friendly staff.The lady that takes over when the house is sold is excellent, again very informative and knows her job, no hassle what so ever.
Hi Miss Atkinson.Great review!!Thank you so much for your positive commetns ref our Darlington Office. All the staff will be delighted with your review.Regards.Simon Wright.Director.
5/5
TrustpilotExcellent service from Durham branch
Excellent service from Keith and the great team at Robinsons of Durham. Any queries from the buyers were addressed professionally and promptly and nothing was too much trouble.We highly recommend Robinsons of Durham.
Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.
5/5
TrustpilotFive star service and they weren’t even our agents
Robinsons were the agents for the house we purchased. They were excellent throughout our whole horrific process. From having to change solicitors midway to part of the chain going on holiday the week of completion Becky (Middlesbrough branch) kept us sane from start to finish. If we ever move again we will certainly use Robinsons as our agents.
Hi KellyThank you so much for your review and 5 stars. It is much appreciated.Becky and all the team at Middlesbrough will be delighted with your positive comments.Regards.Simon Wright.Director.
5/5
TrustpilotI would recommend Robinsons to friends…
I would recommend Robinsons to friends and family. They look after the property I have rented out and the staff are most helpful in offering advice when asked. In particular, Charlotte Graham who has been most patient in taking photographs after I refurbished the property and getting it back onto the rental market for me. I hope to continue this working relationship for many months to come.
Hi Mrs ShippenThis is a lovely review with ref to our Durham Lettings office. Thank you so much for your positive comments.I will pass on your good wishes to Charlotte and the team who will be thrilled with the 5 stars.Regards.Simon Wright.Director.
5/5
TrustpilotChester le street
Chester le street - excellent service kept the client fully informed from the start of the process to completion a very smooth transaction. Would not hesitate to use them again. Thank you .
Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.
3/5
TrustpilotFine but wouldn't rate too highly
I didn't have much to do with the estate agents, as my solicitors handled everything, until the exchange date but they weren't too helpful in giving me details about collecting my keys, and they didn't attempt to contact me to update me at all so I was left to call them and find out why I still couldn't get my keys at 4pm on my exchange date.
Hi Miss PalethorpeThank you for your review and comments. We use Trustpilot to try and get clients to give us feedback about their dealings with us and where we can improve the service we will always try to do so.I am sorry that in your case things did not go as smoothly as we would have hoped but hopefully it hasnt put you off using us in the future.Thanks again for posting your review.Regards.Simon Wright.Director.
5/5
TrustpilotFantastic customer service!
Fantastic customer service and communication throughout the whole process. Sally Newman was excellent!
Hi TSThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotHouse purchase
All staff were very friendly and helpful from first enquiry until completion, with a special mention to Joy.
Hi Mr Davison.Thank you very much for your positive comments in relation to our Darlington Office. I will personally thank Joy for her hard work.Regards.Simon Wright.Director.
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