Trusted Agent profile · Chester Le Street
★★★★★
281 reviews across 2 platforms
Bridge End Chambers, Front Street, Chester Le Street, DH3 3QY
Part of Your Move & Reeds Rains National Home Move, see every office.
Reeds Rains,'s office in Chester Le Street, at Bridge End Chambers, is rated 4.8 out of 5 across 281 reviews on two platforms, including 277 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Reeds Rains, won in 2026.
Tell us what you need and we'll put you in touch. Reeds Rains, Chester le Street hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chester Le Street.
The Trusted Agent 2026 results for Reeds Rains,, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reeds Rains, Chester Le Street won awards at EA Masters in one year, most recently 2022.
EA Masters winner in one year: 2022.
2022 1 Gold EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Every review we hold for the Chester Le Street office, from every platform, shown as written. First names only.
5/5
GoogleReeds Rains Chester Le Street have provided a service second to none. All the staff played a big part with the sale of my house and the initial offer on the property was almost instant. Absolutely first class.
Many thanks Mark, it was our pleasure to help find you a buyer.
5/5
GoogleI was really happy and impressed my the work that Mark Arnold and his colleagues did to sell my house. I was given great advice throughout, and always kept up to date with developments. It was always a pleasure to deal with the staff in the office, they were always friendly, happy and nothing was ever a problem.PositiveResponsiveness
Thanks for your kind words Peter. It was a pleasure to work with you. Hope you and your family enjoy the new home. Best Wishes Mark & the team at Reeds Rains
5/5
GoogleOverall very good experience with going through a property rental. The staff have been very helpful and patient with us, getting us through the process and giving sound advice. Nicole and Vicky a worthy of a particular mention, as they’ve been brilliant! Thanks
Hi Dan, Thank you so much for the review, you've been a pleasure to work with. I'm so glad we were able to make the process as easy as possible for you. We look forward to helping again in the future. Thanks again, Nicole
5/5
GoogleFantastic experience dealing with this branch of ReedsRaines. Friendly and helpful throughout the whole experience. Janet for dealing with all my daily enquiries to Nicole and Vicky with many viewings to find the perfect property for our family. I would highly recommend this local team for all of your letting or sales needs. 5*PositiveResponsiveness, Professionalism
Hi Sharon Thank you so much for your kind words. We are really pleased we could help you find a new home and hope you get settled in quickly. We are always here if you need anything from us in the future. Thanks again Janet, Nicole and Vicky
5/5
GoogleJanice & Nicole are impeccable,helpful,friendly,quick response Chester Le street all girls & guys are awesome thankyou so much,if your looking for a home to rent or buy these are the people & estate agents with your best interests.Thankyou.
Thank you for taking the time to leave this great review Sharon. We hope you're settling into your new home! Many thanks again, Mark, Nicole, Janet & Vicki.
5/5
GoogleThis is my second property that i decided to let, the advice and help i received from Nicole in the Chester le Street branch was brilliant i was kept informed and her knowledge in the letting market was what made the process and the letting of the property so easy for me thank youPositiveProfessionalism
Thank you Renato, wonderful feedback & it's greatly appreciated! The standard of your properties are fantastic, i'm so glad i was able to help. Best wishes, Nicole
5/5
GoogleMark, Vicky, Janet do an absolutely fantastic job at this branch. Any problem’s they sort out straight away anything you don’t understand they do. Fantastic to do business with wouldn’t go anywhere else. Keep up the Great work guys, spot on 👍 …
Hi Grant, Thanks for your kind words and review.
5/5
GoogleI must say that this team at reeds Raines are truly amazing How lovely to receive a gift in completion Oh my word fantastic friendly team who have bent over backwards to ensure I got my dream home thanks to you all
Hi Moira and Paul What a lovely review, thank you for your kind words. It was an absolute pleasure dealing with you. We hope you get settled in quickly and enjoy every minute in your dream home. All the best to you both from everyone here in branch.
5/5
GoogleAmazing service and much appreciated property valuation. We will certainly use Reeds when we decide to sell. Mark had done plenty research on the property area prior to attending which helped greatly and he was able to provide an on the spot valuation. Great customer service throughout the company ☺️
Thank you for inviting me to carry out a valuation on your home. You have updated it to a fabulous standard. We are here to help when you decide its time to move forward with selling. Kind Regards Mark and the team
5/5
GoogleWe had an excellent service throughout, from putting our house on the market to walking into our new property. They were especially helpful and supportive when a few issues arose lower down the chain and their friendly and honest manner was what we needed as we progressed through the process.PositiveResponsiveness, Professionalism, Value
Hi Chris Your kind words and 5* are extremely appreciated. We pride ourselves on giving the best service from the very outset, and always strive to deliver 100%. We fully understand the emotional strain moving house can cause and feel our friendly honest approach is essential to make the process as easy as possible for all our clients. We hope you are very happy in your new home and wish you all the best for the future. Janet, Mark, Vicki and Nicole
5/5
GoogleAfter being with multiple agency’s the past years I’ve never had such a professional experience that I did with reeds, they way they care for the tenants is the best I’ve seen, thank you reeds will be sticking with yous for multiple yearsPositiveResponsiveness, Quality, Professionalism
Thank you for your review Liam, its very much appreciated. We hope you and your family are very happy in your new home. All the best Janet and the team at Chester le Street
5/5
GoogleVicky and Nicole could not have been anymore helpful. They handled my move in from start to finish professionally, and quickly, responding to queries and solving immediately. Delighted with the apartment and the service from Reeds Rain! Thank you
Thank you for your review David, you were a pleasure to deal with. The apartment is fantastic & we're sure you'll be happy there. Many thanks again, Nicole & Vicki.
5/5
GoogleReeds Rain have been incredibly professional and were able to find me a tenant within 24 hours of taking ownership of my property. I would thoroughly recommend to anyone looking to let their property.
Thank you for taking the time to leave a review James & thank you for the recommendation it’s greatly appreciated. We’re delighted we were able to find you a suitable tenant so quickly. We’re also delighted you chose us to let your property. Many thanks, Nicole.
5/5
GoogleAbsolutely outstanding service as always from the reeds rains group in particular nicole! Very helpful and thorough with all of their work and could not recommend them anymore if I tried!
Thank you for your kind words & recommendation Paige. its hugely appreciated. Many thanks again, Nicole
5/5
GoogleGreat service from mark and his team from first meeting and valuation thru to completion it couldn’t of gone smoother, well done and thanks for all your hard work. John and Janis Downie.
Thanks for your review. It's been a pleasure working for you both. Enjoy your new home and your retirement. Kind regard Mark, Nicole, Vicki and Janet.
5/5
GoogleDuring a very frustrating time Vicki at Reeds Rains was amazing. Supported us every step of the way and was there helping with queries and the online reference system. Amazing!
Thank you very much for your kind words Alyson, it's greatly appreciated.
5/5
GoogleAlways kept up to date at every stage Very helpful a pleasure to deal with, very professional in all aspects of their field A massive thank you to all at the office
Its great to know your happy with our service so far. Thank you for the lovely review. From all the team in chester le street branch
5/5
GoogleRented a bungalow for our parents, Vicki whom we dealt with was efficient from beginning to end in unusual circumstances, made the process run smoothly, would highly recommend them A+
Hi Diane, thanks for you review. Delighted that we could help.
5/5
GoogleExcellent service from Nicole and Janet. My letting was professionally advertised and rented in 3 days. I was kept up to date at every stage of the process. Highly recommended.
Thanks for your review Tim, delighted that we found you a Tenant so quickly.
5/5
GoogleA+++++++ service All staff are very helpful And they went above and beyond To make sure everything went to plan Thank you very much If you need to let a home or by a home This is the agency for you.
Hi Mark What a wonderful review. Thank you so much, its very much appreciated. From all the staff at Reeds Rains Chester le Street
5/5
GoogleI really love this property. It is excellent. The service of Reeds Rains estate agents is marvellous. They provided proper assistance and is always approachable. Thanks Reeds Rain 😊 …
Thanks for your review.
5/5
GoogleNicole and Janet went above and beyond to help me get my new house sorted in under a week during a very stressful time for me. Top-notch, friendly service. Highly recommend.
5/5
GoogleYes very helpful with the sale of the property, everything I asked for was carried out with great professionalism, top marks for a top estate agents
Thanks Plunkett for your review. Pleasure working with you to find a buyer.
5/5
GoogleReeds Rains at Chester le Street provided a very helpful and professional service for our house move. Mark in particular, helped us through every step of the process.
Thankyou for your kind words, it has been a pleasure working with you. Good luck in your new home. Mark and the team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Reeds Rains, Chester le Street won Gold in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Chester le Street branch at EA Masters 2022.
