Trusted Agent profile · Chester Le Street
★★★★★
281 reviews across 2 platforms
Bridge End Chambers, Front Street, Chester Le Street, DH3 3QY
Part of Your Move & Reeds Rains National Home Move, see every office.
Reeds Rains,'s office in Chester Le Street, at Bridge End Chambers, is rated 4.8 out of 5 across 281 reviews on two platforms, including 277 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Reeds Rains, won in 2026.
Tell us what you need and we'll put you in touch. Reeds Rains, Chester le Street hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chester Le Street.
The Trusted Agent 2026 results for Reeds Rains,, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reeds Rains, Chester Le Street won awards at EA Masters in one year, most recently 2022.
EA Masters winner in one year: 2022.
2022 1 Gold EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Every review we hold for the Chester Le Street office, from every platform, shown as written. First names only.
1/5
GoogleI am unfortunately dissatisfied with their management. The maintenance process is riddled with headaches and unnecessary hassle. It would be much simpler for us to either manage the property ourselves or find someone who can do so with less stress and inconvenience. As a landlord, I would not recommend this branch to any property owner for managing or maintaining their property.
5/5
GoogleWe took the advice from Reeds Rains when selling our house and never looked back. Great service. We even used their solicitor service, equally brilliant. Thanks for all your invaluable help and advice.
Hi Andrew, Thank you for the lovely review, its been a pleasure working for you and your family. All the very best for the future. Janet and the team at Reeds Rains Chester le Street
5/5
GoogleMark and the team very professional and excellent I would always choose them for buying and selling houses.PositiveResponsiveness, Quality, Professionalism, Value
It's fantastic to hear you would always choose us to sell or buy a property Paul. It's always nice when a client comes back to use us again. Many thanks, Mark, Nicole, Janet & Vicki.
5/5
Googleextremely pleased with the professional, friendly and quick response from Mark and his team. Will certainly recommend to others. Thank you 😊PositiveResponsiveness, Quality, Professionalism
Hi Ellie, I'm so pleased we were able to help with your property search & get you on the property latter. We wish you all the very best for the future. Best wishes, Mark & the team
5/5
GoogleCan't thank staff at Chester le street branch enough for their help and guidance with selling our home whilst buying our new one. From day 1 when Mark arrived to discuss options, to a mere 8 weeks later when Janet called to confirm completion. I've been absolutely amazed at the speed, professionalism and knowledge from everyone I've dealt with during in this time and will definitely use them again in the future.PositiveResponsiveness
Thanks very much for your kind words Dan, we're delighted that we got you moved into your new family home in such a swift timescale. It's fantastic to hear you'd use us again in the future. Good luck in your new home, Best wishes Mark, Janet & the team.
5/5
FacebookThis confidence and trust has been what I have craved for in an expert trader for years now and I am so happy to finally get all this from you Mrs. Rachael Wacker for you have proven all what I have heard about you is the true, by investing $1,000 with Mrs. Rachael I made $11,200, it not the profit alone I am glad about but the instant withdrawal into my bank account, I am forever grateful and will tell the world about you, get in touch with via onEmail: rachaelwacker68@gmail.com WhatsApp: +1 (971) 772-1286
5/5
GoogleReeds rains what can I say absolutely amazing caring helpfull and without a doubt on the ball Janet omg the most wonderful lady ready to listen know amount of words can express the help they gave me hard going and emotional they were there huge huge thankyou to the whole team xxxx
Thanks for your wonderful review Sharon. So happy we could help to get you moved. Best wishes for the future from all at Reeds Rains Chester le Street
5/5
GoogleSusan is #1! Amazing experience with the professional staff; could not have made the process any smoother or more easy for me if they tried. Thank you so much!
Thank you for your 5* review, it has been a pleasure finding you your dream home.
5/5
GoogleI am a first time landlord and the team at Reeds Rains, Chester le Street have been very helpful in guiding me through all the complexities of this process, making this simple and straightforward. Friendly, approachable and professional, I can highly recommend this branch of Reeds Rains. The entire team do an outstanding job, thank you
Thank you for the fantastic review Helen. It's been an absolute pleasure guiding you through the lettings process. We'll continue to assist you & manage the property for you. Many thanks, Nicole
5/5
GoogleThe Chester-le-Street team are all not only professional but also friendly and helpful. Mark the manager will go above and beyond to help and support his customers. During these difficult times of lockdown and Covid it’s very reassuring to have them behind you and for these reasons l’m happy to recommend them. A great team! Don’t hesitate to put your trust in them. Thank you “A” TeamPositiveProfessionalism
Thank you so much for the amazing review. Always happy to help from Mark and all the team.
5/5
GoogleThis is the second time I have used the services of Reeds Raines Chester le Street and can not recommend them highly enough. The quality of service received from Janet, Mark and staff is professional, efficient and friendly giving you complete peace of mind throughout the whole buying/selling process. I would not hesitate to recommend them. Thank very much Kind regards LynnePositiveResponsiveness, Quality, Professionalism, Value
It's been an absolute pleasure marketing your beautiful home Lynn & to build up a great rapport in the process is an added bonus. Best Wishes, Janet & the team at Reeds Rains.
5/5
GoogleFantastic service from start to finish couldn’t recommend Reed rains enough a big thank you to Janet superb service thank you so much
Thank you so much for your 5* review. It was our pleasure to help you with the selling of your property. We would also like to take this opportunity to wish you all the very best for the future. From all at the Chester le Street Branch
5/5
GoogleCan I just say, Janet, Vicki and Mark are fantastic. Extremely helpful and have the patience of saints. Always there to answer queries and questions. Extremely professional when I'm having a breakdown, or thinking of leaving my husband in a cupboard under the stairs!!! We are nearly over the finishing line!!!!! Thank you!
Hi Julie, Thanks for your review. Looking forward to getting you moved!
5/5
GoogleWe found the staff in the office to be very professional and caring. They really listened to us and helped us to secure the property we wanted - and needed, very quickly. We couldn't have asked for more from them. I would not hesitate to recommend them to buyers, sellers or renters.
It was an absolute pleasure helping you find the perfect home. We all hope you settle in quickly and are very happy there. Janet, Mark, Nicole and Vicki
5/5
GoogleAll of the staff were fantastic and helpful, but Vicki went the extra mile to push through my purchase. Thank you!
Thank you Clive for your great review, it was a pleasure dealing with you and we are glad you are settling in to your new home.
5/5
GoogleJanet and Vicky have been so helpful throughout the whole process. I've been kept in the loop throughout and they couldn't of done more for us. After having poor responses and dealings with other estate agents. The lovely ladies restored our faith and helped us to purchase our first home. Thank you so much!PositiveResponsiveness, Quality, Professionalism, Value
What a lovely review Laura, thank you so much. It was honestly our pleasure helping you to secure your first home. Thanks again Janet Vicki and the rest of the team at Chester le Street
5/5
GoogleMark came out to value our house and gave us good advice regarding attracting buyers. We were kept informed regarding viewings and after our house sold were kept up to date by Janet regarding how our sale was progressing. Overall a professional team and would recommend them to friends and family and would definitely use again in the future, ThanksPositiveResponsiveness, Quality, Professionalism, Value
Thanks for your great review Mark. We hope you are both very happy in your new home. All the best from Mark, Janet and the rest of the team
5/5
GoogleReeds Rains Chester Le Street have provided a service second to none. All the staff played a big part with the sale of my house and the initial offer on the property was almost instant. Absolutely first class.
Many thanks Mark, it was our pleasure to help find you a buyer.
5/5
GoogleJanet was great in liaising with myself and each set of solicitors to help resolve issues and ensure the sale reached completion
Thank you so much for your 5* review Jamie, I hope both yourself and Natasha are settling in well and continue to be very happy in your New Home. If there is anything we can do to help in the future please don`t hesitate to contact us.
5/5
GoogleBrilliant service, got in contact quickly with answers to our queries, fast replys, very helpful for us being first time home owners
Hi Hannah Thank you for your 5* review. We hope you are very happy in your new home, All the best from everyone at Reeds Rains Chester le Street
5/5
GoogleThe Staff from Reeds & Rains Chester-le-Street have been so helpful during the sale of my Property. They've went to extra lengths for me in speeding things up. Thank you to them all. I would definitely recommend that peticular Branch and use them again if I needed to.
Thank you for taking the time to leave a review Iain. We're here to help in any way we can. Many thanks Reeds Rains CLS
5/5
GoogleAll the team that work at this branch are very knowledgeable, helpful and friendly. Always Return calls promptly and expedite transactions in good time. Most of the team have worked at the branch for some time which really shows in the quality of service that I always receive.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave us a review Neil, Great to hear you are happy with the quality of service you receive. Regards, Mark & the team at Reeds Rains
5/5
GoogleSecond time using Reeds Rains in Chester-le-Street. Everyone there is so helpful, prompt and professional. Couldn’t fault the service.
Hi Scott Thanks for the 5 star review From all at Reeds Rains Chester le Street
5/5
GoogleReally helpful and friendly from start to finish, Vicki and the rest of the team were really nice and easy to deal with. Thank you for making our first home buying experience as stress free as possible
Thank you Danielle We hope you will be very happy in your new home. Vicki and the team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Reeds Rains, Chester le Street won Gold in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Chester le Street branch at EA Masters 2022.
