Every review we hold for the Chester Le Street office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have both purchased and let properties from Reeds Rains Chester le Street and the service I have received is first class. The staff are professional, efficient and very knowledgeable. I highly recommend using this branch.PositiveResponsiveness, Quality, Professionalism, Value
Cheryl · 21 June 2021
Agent replied · 20 June 2024
Thank you so much for the review Cheryl,
We love working with yourself, Rob & Liam. It so nice to have long standing clients that we have a great relationship with.
Best wishes,
Mark, Nicole, Janet & Vicki.
★★★★★ 5/5
GoogleI found the team Reeds Rains to be highly professional and helpful in their approach. Both Janet and Mark who I dealt with directly were very caring, considerate and trustworthy in their advice.
Allison, LondonPositiveResponsiveness, Quality, Professionalism, Value
Info · 25 August 2021
Agent replied · 23 January 2024
Hi Allison, Thank you for your kind words. We'll be delighted to help you and work with you again in the future. Kind Regards, Mark, Janet and the Reeds Rains Team.
★★★★★ 5/5
GoogleVery pleased with their work selling our house. The team were very
professional and responsive dealing with issues and delays (not of their making).
I would recommend.
John · 23 January 2023
Agent replied · 23 January 2024
Thanks John & Margarite , Good luck with your move to Scotland!
Mark, Nicole, Vicki & Janet
★★★★★ 5/5
GoogleExcellent service from all concerned, they are all professional, approachable and very helpful. It has, as always been a pleasure dealing with them.
We have used this company now for many years and can definitely recommend.
Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Arthur · 25 August 2020
Agent replied · 23 January 2024
Hi Arthur & Margery
Thank you for such a great review, you're both an absolute pleasure to deal with. I'm so glad we could find a suitable tenant for your property.
Best wishes,
Nicole.
★★★★★ 5/5
GoogleFantastic service and support when purchasing a property from reeds rains! Janet in particular went above and beyond when dealing with us and made the whole process run smoothly.
I would highly recommend!!
John · 23 January 2022
Agent replied · 23 January 2024
Thank you for your amazing review John
We hope you are very happy in your new home.
Best Wishes
Janet and all the team at Chester le Street
★★★★★ 5/5
GoogleI have purchased a flat through reeds rains chester le street and have had a brilliant experience they couldn't have been more helpful.
Andrew · 23 January 2023
Agent replied · 23 January 2024
Thank you so much for your kind review. We hope you will be very happy in your new home!
Vicki , Janet, Mark & Nicole
★★★★★ 5/5
GoogleJanet at Reed Rains could not have done anymore for us to assist throughout the whole process. Very highly recommended. Took a lot of stress away from us and kept us appraised throughout. Brilliant all round.
Marc · 23 January 2021
Agent replied · 23 January 2024
Hi Marc,
I'm so glad i could help with the process of moving house, that amongst many other things is what we're here for.
I hope you're happily settled into your new home.
Kind Regards,
Janet.
★★★★★ 5/5
GoogleDealt mostly with Mark and Vicky. No complaints and house sold quickly and easily. Would sell again with the team. Good service.
Chris · 23 January 2023
Agent replied · 23 January 2024
Great review Chris, Thank you.
I'm delighted we were able to sell your house quickly & make the process as easy as possible.
Kind regards,
Mark & Vicki.
★★★★★ 5/5
GoogleVery good service and Highly recommend! property was sold within weeks. Janet, Vicki and Mark all we’re brilliant
Thank you again!
Ryan · 23 January 2023
Agent replied · 23 January 2024
Thanks for your review Ryan.
Very much appreciated.
From all at Reeds Rains Chester le Street
★★★★★ 5/5
GoogleA very professional service by a great and helpful team, nothing was a problem for them.
Jacqueline · 27 June 2023
Agent replied · 23 January 2024
Thank you for your kind words. Thank you again for the lovely gift you bought us.
If we can be of any help in the future please dont hesitate to contact us.
All the best from everyone in branch
★★★★★ 5/5
GoogleReeds Rains were extremely accommodating and helpful. If I could give them a 10 star review I would!
Josh · 28 April 2023
Agent replied · 23 January 2024
That’s so nice to hear Josh. Thank you for your review!
★★★★★ 5/5
GoogleI could not be happier with the experience I have had with Reeds! I had a rough patch and Susan from Reeds helped me with everything she could. So this goes out to her! Thank you so much for everything
Reign · 24 January 2019
Agent replied · 23 January 2024
Thank you for your review Sean. Working with you has been a pleasure and we wish you all the best for your future.
★★★★★ 5/5
GoogleWe were helped every step of the way through a very difficult period and staff went out of their way to make the process as easy as possible could not have been more helpful
Eileen · 23 January 2021
Agent replied · 23 January 2024
Thank you Eileen, we're glad we were able to make the process of your sale & purchase as easy as we could, that's what we're here for. We wish you all the very best in your new home!
Best wishes,
Mark, Nicole, Janet & Vicki.
★★★★★ 5/5
GoogleThe team at the branch are absolutely fantastic! They helped us every step of the way and nothing was too much for them. Great communication and responses.
Matt · 23 January 2022
Agent replied · 23 January 2024
Hi Matt
Thank you for your 5* review. Its really appreciated.
If we can be of any help in the future just give us a call.
All the best from the team at Chester le Street
★★★★★ 5/5
GoogleI’ve been dealing with Mark, very professional gentlemen, been very helpful throughout my search for a property.
Whilst it still is an ongoing situation I thought it necessary to leave a review
Michael · 23 January 2021
Agent replied · 23 January 2024
Hi Michael,
Thank you for the positive review, i'm so glad that we could help find you a new home.
Best Wishes,
Mark
★★★★★ 5/5
GoogleThe team are brilliant ! Did my gas, electric - went out there way to sort things out and found a brilliant person to let the house. Great workPositiveProfessionalism
Deep · 25 August 2021
Agent replied · 23 January 2024
Fantastic to hear Deep, thank you!
Kind regards,
Nicole & the team.
★★★★★ 5/5
GoogleExcellent service and a smooth end to end process. I was also very happy with the zero deposit scheme that was offered. It was a real help as it greatly reduced my moving in costs. Highly recommended.
Liam · 24 January 2019
Agent replied · 23 January 2024
Thank you so much for your 5* Review Liam. It was a pleasure finding you a lovely new home. We hope you will be very happy there
★★★★★ 5/5
GoogleVery pleasant staff in store and The valuer was excellent 5 star service
Patricia · 28 April 2023
Agent replied · 23 January 2024
Many thanks for the great review. Its much appreciated.
We are always here to help.
Regards
Mark and the team.
★★★★★ 5/5
GoogleI had two properties valued yesterday (27th August} and found Mark, who came to do the valuations prompt, pleasant, friendly and professional. A good experiencrPositiveProfessionalism, Value
Jean · 25 August 2021
Agent replied · 23 January 2024
Thank you so much for your kind words Jean. It was lovely to meet you and I hope we can be of assistance in the future. We are always here to help.
Kind Regards
Mark
★★★★★ 3/5
GoogleIts a estate agent ,what more can you say. I only looked at there website
Russell · 23 January 2023
Agent replied · 23 January 2024
Thanks for taking the time to look at our website Russell. Maybe next time you could use our property services & leave a more helpful review.
We'd be more than happy to help you sell or let a property if required.
★★★★★ 5/5
GoogleI have rented my home and sold the same through Reeds Rains Estate Agents. Vicki and other team members are very professional in their approach, be it marketing or coordinating with the potential buyers , solicitors or alleviating the concerns of all the parties. They are just fantastic ! I would strongly recommend them for anyone keen to get their Home for Sale.
Ravi · 24 January 2020
★★★★★ 5/5
GoogleGreat service from the team at Chester-le-Street, especially vicky. From the viewing to moving in, they were a great help. Thank you.
Liam · 23 January 2022
Agent replied · 23 January 2024
Hi Liam, Thanks for your kind words, enjoy your new home in Ouston.
Best regards Vicki, Janet, Nicole and Mark
★★★★★ 5/5
GoogleFantastic team, excellent service especially from Janet and Vicki.
I would not recommend anywhere else they have been first class . You would be a fool not to use these guys.
Kelly · 24 January 2019
Agent replied · 23 January 2024
Its been an absolute pleasure working for you to sell your beautiful home. Thank you so much for your kind words.
★★★★★ 5/5
Googlethe guys were great at sorting our move out, especially when we were relocating so popping in the office was difficult. They were brilliant from start to finish so thank you!
Rob · 24 January 2019
Agent replied · 23 January 2024
Thank you for your review Rob. We are very pleased that you are both settled in your new home. Relocating can be stressful and thanks to our lettings process we were able to make moving easy.
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