Every review we hold for the Chessington office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHighly recommend Mann Chessington! Akil sold our house swiftly and with lots of enthusiasm and market knowledge. Communication we received from the team was great, we felt fully informed throughout the process. It was also useful to receive feedback after each viewing on our property. Akil, Zoe and Kim went above and beyond giving us advice/insight on our onward purchase and Janene was fantastic at chasing the chain when necessary. Lovely team and a safe pair of hands when selling a property!
Laura · 22 January 2021
Agent replied
Thank you for your wonderful 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe bought a house recently through this Estate Agents. I cannot thank enough to every single member of staff working there. Yasmin helping us to get a mortgage, Melissa showing all the properties we wanted to see, Zoe and Janene explaining every single legal document and chasing our solicitor on behalf of us and Kim reassuring us all the time. They are super friendly and helpful.
Highly recommended. They are superstars.
Chohye · 13 March 2026
★★★★★ 5/5
GoogleExcellent experience all round. We dealt with Zoe and have nothing but praise.
Brian · 23 May 2026
★★★★★ 5/5
GoogleExcellent service from Zoe and Janene! Could not recommend them highly enough! Always chasing the chain and updating me, would always call or email me when they said they would. If every estate agent was like them it would make buying or selling a property a lot less stressful.
Harry · 9 August 2026
★★★★★ 5/5
GoogleI will like to shout out to Desmond Fernando, he has been very instrumental in getting my mortgage. I didn't know if l will ever own my on home. But Desmond made it possible for me. He was always at the end of the other line when l needed him, took my through step by step. Also patient with me. Thank you Desmond you are a very experienced and compassionate Broker.
Bernadette · 17 August 2024
★★★★★ 5/5
GoogleMann and Co. estate agents in Chessington recently handled the sale of our family home of 35 years, as well as the purchase of Mum’s new home. From the very outset, Zoe and the team at Mann and Co. were professional, reliable and supportive. They were open and transparent through the whole process, extremely patient, taking the time to explain every step along the way and were sympathetic to Mum’s needs. The process on their side was quick and efficient, they marketed the property well and were able to sell within a day at asking price. They then handled Mum’s purchase with the same diligence and quality of service, really listening to what she wanted from her new home and helping to find her the perfect property. Despite complications with the sale on the solicitors side, the team at Mann and Co. didn’t once falter and went above and beyond to ensure the sales moved forwards, managing the comms between everyone involved and often stepping in where the solicitors were failing. I cannot recommend Zoe, Kim and Akil enough.
Sally · 25 March 2020
Agent replied
Wonderful to read such great comments about our local team. Thank you for your 5* review and I will make sure your words are passed on to the team. Best wishes, Scott (Customer Relations)
★★★★★ 5/5
GoogleI would recommend Mann because they were really helpful and friendly from start to finish. Zoe and the team in Chessington were great with helping us sell and keeping us informed of viewings and offers and we really liked that they always called the viewers for feedback. Also after we had a buyer they were great at helping the process go through smoothly. Janene from the Sales Progression team was very helpful and spent time chasing everyone within the chain and kept us informed at all times so we knew what was happening. Thanks very much for making the process easy! Rachel & Sam
Rachel · 30 October 2019
Agent replied · 29 October 2023
Thank you Rachel for your wonderful 5* review and kind recommendation of Zoe and our local Mann team. It is great to read that you seemed well supported throughout.
Best wishes, Scott
★★★★★ 5/5
GoogleWhether buying or selling I would definitely recommend Mann in Chessington. Not only that Kim and her team have been very welcoming and friendly from the very first minute, but their professionalism, support and constant updates were always there all the way through. We were initially buying through Mann in Chessington, and they showed great support in trying to secure the property that we liked, but also when our own sale with another agent fell through just one week before exchange the whole team showed compassion and support that was much needed at the time , assuring us that they will do all they can to get us a quick sale and convince the owners of the house we were buying to bear with us , and they delivered on their promise. We've just completed yesterday and we can't be happier or more grateful to Kim, Akil, Janene and the rest of the team. Also can't forget Monika, the branch mortgage adviser for her immense support and for always being so quick to give us answers whenever we had any queries. Arwa
Arwa · 28 August 2019
Agent replied
Thank you so much Arwa for your fantastic 5* review and recommendation. It gives me great pleasure to read the Mann branch provided you with such a professional and supportive service and I will of course ensure you kind words are passed on to all our Mann team.
Best wishes, Lucy.
★★★★★ 5/5
GoogleI would recommend Mann because they were really helpful and friendly from start to finish. Zoe and the team in Chessington were great with helping us sell and keeping us informed of viewings and offers and we really liked that they always called the viewers for feedback. Also after we had a buyer they were great at helping the process go through smoothly. Janene from the Sales Progression team was very helpful and spent time chasing everyone within the chain and kept us informed at all times so we knew what was happening. Thanks very much for making the process easy! Rachel & Sam
Rachel · 31 July 2019
Agent replied
Thank you Rachel for your wonderful 5* review and kind recommendation of Zoe and our local Mann team. It is great to read that you seemed well supported throughout.
Best wishes, Scott
★★★★★ 5/5
GoogleI would highly recommended Mann Chessington for all aspects of buying and selling. They secured me an asking price offer from the first person through the door and the team then went on to find us our next home. We were kept up to date throughout the process and nothing was too much to ask. Everyone is very friendly, professional and helpful and using Countrywide Conveyancing Services and Countrywide Mortgage services helped the process run smoothly from start to finish. Thank you so much to everyone there for all of your help!
Ian · 22 January 2019
Agent replied
Thank you Sarah for taking the time to leave us your kind words and wonderful 5* review of our hard working team. Best wishes, Emma.
★★★★★ 5/5
GoogleOur whole experience with Gascoigne Peas in Chessington was brilliant. Melissa and Zoe were both amazing. Nothing was too much. They did what they said they would and they did it promptly. Melissa, Zoe and the team in the chessington branch made our purchase run smoothly throughout. Would highly recommend!
Harry · 27 April 2025
★★★★★ 5/5
GoogleAmazing team and lovely service. Helped me with my first flat and were always fast to respond. The whole process went very smoothly and today got the keys to my place. Great job everyone and will definitely come back in the future.
Areti · 30 November 2025
Agent replied · 30 December 2025
Thank you so much for the kind words! We are thrilled to hear that you had a positive experience with our team. Congratulations on your new place and we hope to see you again in the future! Kind regards, Maggie, Customer Relations.
★★★★★ 5/5
GoogleFriendly, knowledgeable and supportive. Zoe went above and beyond. Thank you!
Michael · 13 April 2025
Agent replied · 13 April 2026
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWOW what great service! I was very new to the whole process of buying a house and we were very kindly introduced to Akil who works at @MannChessington. He was great at explaining everything to us and showed us some great properties, unfortunately we didn't end up buying a house through him, but definitely would recommend him to anyone. Thanks Akil for everything.PositiveProfessionalism, Value
Warwick · 20 June 2021
Agent replied · 19 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleFrom start to finish the selling of our house was made relatively easy by the excellent team at Mann. Akil kept in touch at all times informing us of where we were in the process keeping in touch with solicitors etc. Kim, Zoe and Simon were also extremely helpful would highly recommend this team if you want to sell your house
Maxine · 28 May 2021
Agent replied
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMassive thank you to Akil for finding our new home. Being a first time buyer we did not know the process of purchasing a home but Akil and the team were so helpful and awnsered all of our questions. Overall from viewing the house twice to the date of completion, we got our keys within 6 weeks :). Once again, thank you Akil for all your help.
Emma · 29 July 2019
Agent replied
Thank you Emma for your glowing 5* review of our local Mann team. It is always great to read such positive reviews from our clients and congratulations on purchasing your first home!
Best wishes, Scott
★★★★★ 5/5
GoogleZoe and Janene went out of their way daily to ensure my sale and purchase went through. Continuously kept me up to date. Any email, text, WhatsApp message was always responded to almost immediately. Highly recommend this agent.
Colleen · 29 September 2023
Agent replied · 29 October 2023
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
★★★★★ 1/5
GoogleWe sent two enquiries to view a property through rightmove , but they didn’t even bother getting back to us. I can already see the lack of communication, disappointing ..
Damla · 30 November 2025
Agent replied · 30 December 2025
Hello, I am sorry you feel this way please email me at review@connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWhat can I say! What an experience I had but what a team I had behind me!
Due to unforeseen issues with an incompetent solicitor my experience of selling and also buying a property was to say the least very stressful.
However, Kim, Akil and Zoe were all on hand for support whenever I needed it, which was pretty much every day!
They answered emails promptly and spoke to me over the phone regularly to assure me every step of the way.
Kim and Akil especially went above and beyond chasing solicitors and my mortgage company where my solicitor failed.
I really could not of got through it all if it wasn’t for this amazing team
Thank you so much for all your hard work.
Highly recommend this A Team
Sharon · 3 September 2022
★★★★★ 5/5
GoogleI would highly recommend and would like to thank the Gascoine Pees team at the Chessington Branch after recently selling my parents home.
It was a very emotional time and they were all so kind and respectful throughout the whole process.
Zoe worked so hard showing over thirty potential buyers around the property and within a week I accepted an offer from the perfect buyers.
Throughout the whole period up to completion Zoe, Kim and Janene continued to keep me updated and informed.
I would like to thank them all very much for all their hard work, it was very much appreciated.
Kim · 22 December 2023
Agent replied · 19 June 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe bought our house in 2014 through the Chessington Branch and had fantastic service from Kim Sweeney and her team. So we have just marketed it again with the Chessington branch and had excellent service again with numerous viewings and an offer that we accepted within two weeks. Fantastic - Highly recommended.
Roger and Donna Robinson
Donna · 29 July 2019
Agent replied
Thank you Donna for your 5* review and recommendation of our Mann team.
Best wishes with your sales progression, Scott.
★★★★★ 5/5
GoogleSelling our family home was extremely daunting, but Kim and the team @MannChessington were absolutely top class. Talking us through every step and on hand to answer any questions. The team is extremely proactive and perform their roles with total efficiency. So pleased we used these guys! 5* all round. Thank you team!
Gareth · 12 August 2020
Agent replied
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleI cannot say enough how absolutely brilliant Zoe at the chessington branch was. She was so nice professional and hard working nothing was too much trouble we had to complete in 35 days and we did! The whole team at chessington are amazing and so welcoming please use them as an estate agent! I would also like to thank Ed our mortgage advisor again wonderful professional service and worked so hard. I would definitely use this wonderful team again. Thanks for everything Shirley and Dave Wiltshire x
Shirley · 1 May 2023
Agent replied · 30 July 2023
Thank you Shirley for such wonderful comments about our local team! Best Wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleBoth Desmond & Zoe could not have helped me more. Nothing was too much trouble, professional & happy to answer any queries. Desmond continued to look for the best mortgage availability even after the first offer.Cannot recommend Gascoign Pees highly enough.
Jennie · 17 August 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.