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Mann reviews

4.9

★★★★★ Excellent

129 reviews across 1 platform

9 North Parade, Chessington KT9 1QL

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Mann's Chessington office at 9 North Parade is rated 4.9 out of 5 across 129 reviews on 1 platform, including 129 Google reviews rated 4.9. Checked 9 October 2026.

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4.9 / 5

129

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Chessington office, from every platform, shown as written. First names only.

5/5

Google

Incredible team at the Chessington branch. They helped and supported me through not only selling a house but also buying a house! The process was very smooth and the team kept me informed at all stages. Thank you soo much!

Georgina · 13 April 2025

Agent replied · 13 April 2026

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Very eager, efficient and professional team of sales and post-sales agents. They did very well and followed up on all the pending items from all parties involved until the sale was completed. Pleasure to work with. Special thanks to Akil, Kim and Zoe.PositiveResponsiveness, Professionalism

Gatis · 20 June 2021

Agent replied · 19 June 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Wow what a team! From minute one i felt that i was being listened too and understood and this continued through the whole process of the sale of my property. The marketing approach of my property was exactly how i wanted it and a great success. After the offer was accepted I have been kept updated, aware of the chases and now finally i have exchanged. I cant speak more highly of Zoe, Janene and Kim. They are extremely professional, thorough and informative. Thank you all and for all your hard work.

Ty · 2 December 2022

Agent replied

Many thanks for your outstanding 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

We’ve bought our first home through Countrywide & the team at Chessington have been nothing but fantastic. Excellent customer service & account management, through the incredibly stressful period of Covid. We couldn’t recommend Simon & the team more.PositiveResponsiveness, Quality, Professionalism, Value

Arthur · 20 June 2021

Agent replied · 19 June 2024

Hi, thank you for the marvellous 5* review and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Google

Really great people and felt very looked after. Zoe was great!!

Tessa · 20 April 2024

Agent replied · 19 June 2024

Thank you Tessa for such kind comments and your 5* review! - Best wishes, Scott @ Customer Care

5/5

Google

Kim, Zoe and Akil were fantastic during our recent sale, they are a really excellent team and leave no stone unturned. Kim really delivers on promises she makes at the initial meeting, I would thoroughly recommend.

Sue · 25 March 2022

Agent replied

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

I would 100% recommend Country Wide Mortgages. Ed was extremely helpful and polite. Ed answered emails quickly every time and he made purchasing a property a smooth and stress free process. Thank you.

Lisa · 28 July 2022

Agent replied

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Massive thank you to Akil for finding our new home. Being a first time buyer we did not know the process of purchasing a home but Akil and the team were so helpful and awnsered all of our questions. Overall from viewing the house twice to …

Emma · 18 February 2019

Agent replied

Thank you Emma for your glowing 5* review of our local Mann team. It is always great to read such positive reviews from our clients and congratulations on purchasing your first home! Best wishes, Scott

5/5

Google

Akil and the team were so helpful when buying my first home. Thank you so much for your support - I will be back to sell with you in a few years time!

Oliver · 28 June 2022

Agent replied

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

We are a Property Trading Company who use local estate agents up and down the country. The Chessington office were very proactive and achieved a sale on our property very quickly, handling negotiations swiftly and professionally. Once agreed the sale was managed beautifully by Zoe who went above and beyond to achieve our target exchange and completion dates. I cannot fault the service received which was both friendly and professional. I would not hesitate in recommending this agent. Well done to all of the team!

Liz · 28 July 2022

Agent replied

Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

Recently bought a property through Mann. Kim, Janene and the team were amazing at keeping us up to date and chasing when necessary. Very friendly and nothing was too much trouble, even answering phones on annual leave! Thank you!PositiveResponsiveness

Maxine · 20 June 2021

Agent replied · 19 June 2024

Hi Maxine. Thank you for your brilliant 5* review. I will be sure to pass your comments on to the branch. Best Wishes, Amy

5/5

Google

We dealt with Mann estate agents Chessington when buying our first house and exchanged today. We spent a year dealing with other estate agents and viewing other properties but Mann estate agents chessington instantly felt different, right from the first point of contact. They couldn’t do enough to accommodate us, even when the property was so heavily in demand and they were managing many viewings on the same day. They were very professional but also very personable, really taking the time to listen to us. They quickly introduced themselves to us and Akil, Kim and Zoe really made us feel like part of the extended family and so at ease. They helped us through getting the offer accepted and it was after this point that they really went above and beyond. They managed our expectations well and with compassion, and helped keep a clear and easy line of communication between us and the seller making the whole process free of stress or worry. They were always happy to take calls and emails with my questions (of which there were many as a first time buyer), but also proactively got in touch with us regularly to keep us informed. Our solicitor was unfortunately difficult to deal with and the fantastic team at Mann estate agents even helped manage this relationship better and patched the holes in our knowledge that perhaps the solicitor should have been doing. They took on the role of estate agent/friend/liaison between parties (and sometimes therapist) with the highest integrity and professionalism without complaint. I rarely leave feedback for companies but this experience genuinely compelled me to. We honestly couldn’t have got through the sale without their fantastic support and help. The only downside is that once we complete in a week, we won’t have regular contact with Akil, Zoe or Kim as their job is well and truly done, and then some. Would highly recommend to anyone.PositiveResponsiveness, Quality, Professionalism, Value

Pcarnell86627 · 20 June 2022

Agent replied · 19 June 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

We went for a viewing in march and just completed yesterday, and have to say that the staff members at the agency were always on it and helpful throughout our journey on this purchase especially Zoe and Janene .

Bujar · 20 May 2024

5/5

Google

We used the Chessington branch in the hope of finding a property, and although we didn't buy from them, I highly recommend them. Akil was in constant contact with us, updating us on new properties that were coming on the market, was …

Victoria · 29 July 2019

Agent replied

Thank you Victoria your your 5* review and amazing words about your experience of our team at Mann, Chessington. Best wishes, Scott.

5/5

Google

The team at Mann in Chessington were so professional, in helping my mum with her first move for over 50 years, and amidst a pandemic too! Nothing was too much trouble, the team were excellent. I would whole heartedly reccommend.

Helen · 9 July 2020

Agent replied

Hi Helen. Thanks for the wonderful 5* review and recommendation! It's great to see that the Mann team once again provided a professional, polite and friendly service. Best wishes, Amy

5/5

Google

Kim Sweeney made this purchase for us she took on all the stress we had and got us answers and alway reassured us without her this would of been so different she was a star throughout. Lee and Annika sirmon

Scott · 29 July 2019

Agent replied

Thanks for leaving our Mann branch in Chessington this great 5* review! It's wonderful to hear that Kim and the team were able to provide such a helpful and professional service and that they helped in reducing stress throughout your process. I will make sure to pass your kind words onto Kim and the team. Kind regards, Michael

5/5

Google

We used Mann in chessington to sell our property and to buy our new property. The whole team were fantastic and worked together to give us a great service. If one was out of the office another would step in and give us the same great service. They were brilliant at chasing up when we needed them to and were always a happy face to see and a friendly voice on the end of the phone. If we were to move again we would definitely use them again, but I don’t think that will happen for a while as they really did find us our perfect family home. Thank you guys, it was an absolute pleasure doing business with you all :)PositiveResponsiveness, Professionalism

Caroline · 25 August 2021

Agent replied · 30 July 2023

Thank you for the amazing 5* review and your kind comments. Many thanks, Lucy, Customer Relations.

5/5

Google

A great estate agent and even better staff! Zoe, Kim and Janene worked hard to ensure my the purchase of my first property went as smoothly as possible. Zoe dealt with 100 of my questions and kept me updated throughout. I highly recommend the team and can't thank them enough for their help.

NPX · 21 January 2024

Agent replied · 19 June 2024

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Zoe at GP was so helpful during a really stressful time for us as a family, guiding us through the sale of our father's property in Chessington, whilst we live in South Yorkshire. She went above and beyond which avoided multiple visits to the property ourselves. Great service and a friendly team.

Anita · 21 January 2024

Agent replied · 19 June 2024

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Helped us through every step of our house sale! We have just exchanged and everything went smoothly and even when there were slight delays with solicitors we could always rely on the estate agents to chase on our behalf and keep us in the loop! Zoe & Janene thank you so much for going over & above!

Kayleigh · 26 March 2025

5/5

Google

Zoe and the team at Mann have been excellent, efficient and extremely helpful. Their great communication has contributed to my purchase being less stressful overall. Would highly recommend.

Jessica · 30 June 2021

Agent replied

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Kim, Zoe and the team have been fantastic from start to finish. They have been efficient and proactive in helping us and we will certainly be using them again. Thank you all!

Kitty · 16 June 2020

Agent replied

Thank you for your glowing 5* review! I will make sure your kind words are forwarded to the local team. Best wishes, Scott @ Customer Relations

5/5

Google

I would highly recommend Mann and Co estate agents in Chessington. This was my first experience of a house move for 34 years but I needed to down size. I was apprehensive and completely dazed by the thought of all the changes. Zoe in her professional and friendly way was able to give me the information I needed, guide me, support me. I felt empowered. My house was valued and marketed well and consequently sold on the first day of viewings. Unfortunately, due to a boundary issue regarding my property the sale was held up. During this stressful period the team at Mann were always, without exception, ready to share their knowledge and were so helpful in so many ways. Due to their professional mediation skills my buyer and the owner of my purchase property waited while the problem was resolved. Zoe, Kim and Akil thank you for my positive experience. Even until the end when I was waiting for my keys to the new property you looked after my dog while I went to the cafe for lunch.

Brenda · 25 March 2020

Agent replied

Wonderful to read such great comments about our local team. Thank you for your 5* review and I will make sure your words are passed on to the team. Best wishes, Scott (Customer Relations)

5/5

Google

Just wanted to say a big thank you to Akil, Kim, Zoe, Janene and the team. A highly professional and friendly team

Shahedeh · 25 March 2022

Agent replied

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

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Questions about Mann

How many reviews does Mann have?

Mann's Chessington office has 129 reviews across 1 platform: 129 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Mann's rating?

Mann is rated 4.9 out of 5 across all 129 reviews, and 4.9 out of 5 on Google from 129 reviews, checked 9 October 2026.

Where is Mann's Chessington office?

Mann, 9 North Parade, Chessington KT9 1QL.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.