5/5
FacebookExcellent service, made selling very easy - thank you so much Nicola
Trusted Agent profile · Chesham
Frost Partnership Chesham reviews
★★★★★
354 reviews across 3 platforms
1 Germain Street, Chesham, HP5 1LH, HP5 1LH
Part of Frost Partnership, see every office.
Frost Partnership's office in Chesham, at 1 Germain Street, is rated 4.4 out of 5 across 354 reviews on three platforms, including 128 Google reviews rated 4.9.
128
Reviews on Google
This office
163
Reviews on Facebook
Business-wide
63
Reviews on Trustpilot
Business-wide
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Frost Partnership Chesham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chesham.
Reviews
Every review we hold for the Chesham office, from every platform, shown as written. First names only.
Facebook5/5
FacebookVery helpful, pleased with it, I wish thank Alison for all her hard work, apart from all the delays that occurred, I still recommend them.
Agent replied · 22 February 2025
Hi Nicu, Many thanks for your recommendation and we will pass your thanks on to Alison. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleI would definitely recommend Frosts, their service was polite, friendly and courteous, I found them to always be responsive and willing to deal with enquiries.PositiveResponsiveness, Professionalism
Agent replied · 24 October 2024
Hi Rachael, That's great to read; we're so pleased the Chesham team were polite, friendly and responsive. Thank you for your 5 star review. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleGemma at Fost Chesham lead us through a difficult few months of uncertainty and stress. She was kind, reassuring and professional at all times. Despite handling over 40 sales she made us feel like we were her only clients and the most important! Simply remembering small details added to the personal touch. We couldn’t have made this journey without her. Now we are in our dream home and couldn’t be happier. Louise & Marcus
Agent replied · 24 October 2024
Louise and Marcus, Thank you so much for taking the time to write this amazing 5* review for Gemma and our Chesham team. We are delighted to read that Gemma has been a true professional, a reassuring point of contact for you and that she has helped you to find your dream home. We will pass your comments on to Gemma and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
GoogleWe had Frosts as the agent for both our sale and purchase which spanned from around May - December 2024. The service received was excellent. We were in a long chain which at times looked like it might never align but Jacqui really worked hard to organise everybody else and ultimately secure the exchange and completion. Thank you for everything.
5/5
FacebookLuke and Caroline were both very knowledgeable and very helpful in helping us to secure a very popular property! Excellent service! Highly recommend.
Agent replied · 22 February 2025
Hi Joanna, Thank you for taking the time to write this recommendation. We will pass your comments on to Luke and Caroline. Best wishes from all at The Frost Partnership Estate Agents
1/5
GoogleA Frost Partnership sign, for sale and now sold, have been placed on our land. We have no intention of selling our home - the sign belongs to a house behind us. We have contacted the Frost Partnership several times to have it removed and been ignored.
Agent replied · 24 October 2024
We take all feedback seriously and would like to rectify this situation. Please can you email jc.chesham@frostweb.co.uk with your address and a contact number so that we can do this as soon as possible. Many thanks The Frost Partnership
5/5
TrustpilotHighly recommend!
As landlord and seller, I have been greatly helped by the teams at Frost in Surrey! Katie and Charlotte and their team members have been phenomenal at making the letting and sales process as smooth as possible for me. They have been patient and friendly which makes the partnership with them a really enjoyable experience. For that, I would recommend them highly!
5/5
GoogleDespite the rollercoaster ride of a highly competitive market and complex upwards chain, Chloe and Jacqui worked relentlessly to help us secure our first home (and we couldn't be happier). Thanks for putting up with all calls and emails. We couldn't have done it without you! 🙏 (Tommy & Lorena) …
Agent replied · 24 October 2024
Thank you so much for this fantastic 5 star review for our Chesham team. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleWe recently bought a house through The Frost Partnership. Gemma Testa was excellent. She kept us regularly up-to-date and was always available to take my calls.PositiveResponsiveness, Professionalism
Agent replied · 24 October 2024
Hi Kristian Many thanks for taking the time to write this glowing 5* review for our Gemma from our Chesham team. We're delighted to read that she provided you with an informative, pro-active and professional property service. We will pass your comments on to Gemma and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
FacebookI recently purchased a property through the Frost Partnership and I couldn't recommend them enough. My husband and I were looking for a property for over a year and throughout this time Anthony, the agent at Frost who we dealt with, was extremely professional, reliable and gave us what felt like a personalised service. If I were to purchase or sell a property in the future I would happily choose Frost again.
Agent replied · 22 February 2025
Hi Saloni, Thank you so much for taking the time to write this fabulous review for Anthony and his team. We are delighted to read that he provided you with an extremely professional and personal property service and that you wouldn't hesitate to recommend The Frost Partnership in the future. Wishing you every happiness in your new home! Best wishes from all at The Frost Partnership Estate Agents
5/5
FacebookI recently purchased my first house through The Frost Partnership and had a great experience with all of the team members everyone is very friendly and happy to answer my hundreds of questions. They went above and beyond towards exchange/completion time to ensure everything went as smoothly as possible - a special mention for Gemma who was amazing throughout! Would definitely recommend and everyone who I dealt with at the Chesham branch were great!
Agent replied · 22 February 2025
Hi Victoria, Many thanks for taking the time to write this super review for the Chesham team. We are delighted to read that everyone went above and beyond during your first home purchase and made the whole experience as stress free and informative as possible. We will pass your comments on to Gemma and everyone involved, and also to our senior management team. Wishing you every happiness in your new home. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleJacqui and the Frost team recently helped us purchase a property in Chesham. The purchase wasn’t without challenges, but Jacqui did an amazing job and I have no doubt she was a critical component in helping us complete the purchase. Would highly recommend the Frost team, thanks again!
Agent replied · 24 October 2024
Hi Max - Thank you so much for this amazing 5 star Google review for Jacqui and our Chesham Sales team. We are delighted to read that Jacqui did an amazing job in helping you complete your purchase. We will pass your comments on to Jacqui and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
FacebookI can recommend Frosts totally they are friendly and very efficient keeping in touch all the time I can’t praise them enough.
Agent replied · 22 February 2025
Hi Jenny, Thank you so much for taking the time to write this glowing recommendation. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleA professional service . Trevor was especially helpful in managing the whole process.
Agent replied · 24 October 2024
Hi Tim Thank you so much for your 5* review for our Chesham office. We are delighted to read that Trevor was especially helpful in managing the whole process. We will pass your comments on to him and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
1/5
TrustpilotFrost Partnership in High Wycombe is…
Frost Partnership in High Wycombe is awful. It took me way too long and a battle to get my deposit which I paid quickly to secure. Poor service from Frost and the landlord. Had I not chased for my money I would not have got it back. Absolutely shocking!
5/5
GoogleAmazing work Alex & everyone at The Frost Partnership. Thanks for the professional service & outstanding outcome.
Agent replied · 22 June 2025
Thank you so much for taking the time to post this 5 star Google review for our Chesham Sales team. We are delighted to hear that you received professional service and an outstanding outcome. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
FacebookI've recently bought a house through frost in Chesham. And from start to finish it was very professional, Gemma was the agent I bought the house through and was amazing. She was available at anytime I had questions. And made the purchase very smooth and easy for me. Can't fault Gemma or frost partnership in Chesham in anyway. Would highly recommend them.
5/5
FacebookAmazing, friendly and professional service. Would recommend Frost Partnership to all. They are blessed with very helpful staff especially John Day, we could not have completed our purchase without him. John has helped us every step of the way and bent over backwards without any fuss. Please do not hesitate to use Frost Partnership as it is truly recommended by us.
5/5
GoogleExcellent professional service from all the staff especially Gemma, who kept us informed regularly throughout. Would recommend anyone wishing to buy or sell to use Frosts! Thanks again.
Agent replied · 24 October 2024
Hi Steve, Many thanks for taking the time to write this 5* review and for your recommendation. We're delighted to hear that Gemma and the Chesham team provided you with excellent customer service. We will pass your positive comments on to Gemma and our senior management team. Best wishes from all at The Frost Partnership
5/5
GoogleCan not fault the friendly and efficient service from Gemma in Chesham. Every step of the process was made easy and Gemma was so helpful.
Agent replied · 24 October 2024
Hi Louise, Thank you for taking the time to write this 5* review for Gemma in our Chesham office. We will pass your comments on to both Gemma and our senior management team.
1/5
FacebookJust wanted to say what a great service we had from the frost partnership in windsor ! Nicola was a great help from start to finish helping to make the move as smooth as possible with no stress which when you have 3 children is a great bonus 😊Great contact from start to finish !!! Would definetly use again 😊
5/5
FacebookVery helpful very pleased with service, I wish thank Alison for all her hard work.
Agent replied · 22 February 2025
Hi Bev, Many thanks for your recommendation, we'll pass your kind comments on to Alison. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
TrustpilotYou need a website revamp please…
You need a website revamp please message me
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Frost Partnership Chesham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Chesham.
