Every review we hold for the Chesham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery friendly and helpful. We exchange ahead of schedule which was stress free! Jacqui and the team were amazing.
Adam · 25 October 2023
Agent replied · 24 October 2024
Hi Adam - Thank you so much for taking the time to write this amazing 5* review for Jacqui and our Chesham Sales team. We are delighted to hear that you managed to exchange ahead of schedule making it stress free and that the team were friendly and helpful. We will pass your comments on to Jacqui and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 1/5
TrustpilotNo response to emails - out of business?
I can only assume they are out of business. No response after several emails to various aliases including their director of lettings directly. They registered my tenants deposit despite the fact I only wanted them to find the tenant - I complained about this at the time. Now, at the end of the tenancy, they are not responding to a request for information on how to return it. I was going to sell the property through them but if they aren't in business anymore then I'll need to look elsewhere.
DL · 8 October 2024
★★★★★ 5/5
GoogleGemma was very efficient, patient and made the process a lot easier, I would use them again if I could.
They valued the property much higher than everyone else and nearly got their estimated value
ThanksPositiveResponsiveness, Professionalism
James · 25 October 2021
Agent replied · 24 October 2024
Hi James,
Thank you. That's fantastic to read; we're so pleased the Chesham team, especially Gemma, made the process easier and that you would use them again. We will pass your comments on to them and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleI would like to thank Jacqui, Gemma and Alex at Frosts Chesham for their dedicated support and advice during the selling of my property. Their valuable knowledge and personable approach made the process less stressful resulting with a quick seamless sell. I would like to thank in particular Gemma, who regularly kept me up to date with the status of the sale and also having the patience of a saint answering all of my questions during the process 🤓
Gavin · 26 October 2017
★★★★★ 5/5
GoogleAbsolutely brilliant service, from start to completion. Nothing too much trouble, regular updates. Jacqui and her team made the whole experience stress free. Can't recommend highly enough.
Andrew · 25 October 2022
Agent replied · 24 October 2024
Hi Andrew - Thank you so much for your 5* review for our Chesham office. We are delighted to read that you received absolutely brilliant service, from start to completion. We will pass your comments on to them and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleWe just sold our property with Frosts Chesham, the team there were great and helped with everything during the whole process. We received a great valuation of the property, a great offer price on the property and then the selling process was made very easy with lots of help from Jacqui chasing up with our solicitors. I could not recommend frosts more.
Harry · 25 October 2023
Agent replied · 24 October 2024
Thank you so much for this amazing 5 star Google review for Jacqui and our Chesham Sales team. We are delighted to read that the selling process was made very easy with lots of help from Jacqui. We will pass your comments on to her and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
FacebookI would like to take those opportunity to thank the staff at Frosts on Chesham for helping me with my purchase in Chesham. Any concerns I had were dealt with in a most professional manner, with regular, sometimes daily contact, if called for, to keep me in the loop. Special thanks to Gemma who handled the whole sale for me.
Well done, a great job Frosts! I'd have no problem recommending the agency whatsoever.
Marcus Hooper
Marcus · 6 July 2017
★★★★★ 5/5
GoogleJacqui Cuthbert and team at the Chesham branch provided an excellent service. Their patience and sage advice was very welcome and made a potentially very stressful project less so.PositiveResponsiveness, Quality, Professionalism, Value
Mike · 25 October 2021
Agent replied · 24 October 2024
Hi Mike
Many thanks for taking the time to write this 5* review for our Chesham team. We are delighted to read that they provided you with an excellent service.
We will pass your comments on to them and also to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleWe bought our house via Frosts and would sell again via them (not for a while hopefully!) as they were a delight to deal with. As with all house transactions, things generally get tight and tense toward the end and they stuck with us, re-assured us when we needed it and did plenty of chasing-up to successfully complete on a fragile chain - Top marks and sensitively done! Use them !! I won't single anyone out as they were all great ! Thanks so much.PositiveResponsiveness, Quality, Professionalism, Value
Ian · 25 October 2021
Agent replied · 24 October 2024
Hi Ian,
Many thanks for taking the time to write this 5* review for our Chesham team. We are delighted to hear that they were a delight to deal with. We will pass your comments on to them and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleAs first time buyers with one experience of a collapsing chain, my husband and I were a bit apprehensive as we made our offer for our new home...there really was no need to worry though - Frost Partnership were amazing! The whole team were informed, knowledgeable and professional. Just to call out Jacqui in particular who was an absolute dream to work with throughout. She is experienced, efficient and great and driving the process forward every step of the way. Please don't hesitate in using Frost Partnership, Chesham. You will have no regrets. :)PositiveResponsiveness, Quality, Professionalism, Value
Kárren · 25 October 2021
Agent replied · 24 October 2024
Hi Karren,
Many thanks for taking the time to write this 5* review for Jacqui and our Chesham team.
We are delighted that she made your first-time buying experience a pleasurable one, and allayed your apprehension by providing a friendly, informative, efficient and knowledgeable property service.
We will pass your comments on to Jacqui and to our senior management team.
Wishing you every happiness in your new home.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 4/5
GoogleWe were very happy with the service we received from Frost Partnership. We were aware that nearing the point of exchange, unexpected circumstance nearly derailed the process, but Frost Partnership worked tirelessly behind the scenes to ensure exchange went through.
Alison · 9 November 2024
Agent replied · 23 November 2024
Hi Alison - Many thanks for taking the time to review our Chesham team. We take all our reviews very seriously and strive to achieve 5 stars, was there anything our team could have done to improve your rating?
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleFrost have been an absolute pleasure to sell our property through from start to finish. Jacqui and Chloe (amongst everyone else who was involved) always were available to chat or answer any of our questions, were incredibly patient and extremely professional. Best experience we have ever had with an estate agent- we highly recommend and will continue to use their services the next time we sell a house! Thank you so much!
Olivia · 25 October 2022
Agent replied · 24 October 2024
Thank you so so much for taking the time to write this incredible 5* review for Jacqui and Chloe and our Chesham Sales team. We are delighted to hear that it was the best experience you have ever had with an estate agent. We will pass your comments on to them and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleI would highly recommend the Chesham branch of Frosts. Grace and her colleagues were always so helpful and kind. Throughout the buying process, I was regulary kept updated of progress and they always followed up on any questions I had. Although I hope not to go through this process in a while(!), I would certainly use Frosts again. Thank you!
Simon · 25 October 2023
Agent replied · 24 October 2024
Hi Simon - Thank you very much for your 5 star review for Grace and our Chesham team. It was a pleasure to read that you would highly recommend our Chesham branch and that the team were always so helpful and kind. We will pass your comments on them and also to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
FacebookFrost sold my mums home so quickly and achieved a very good price, they were all so professional, friendly and approachable about all our questions especially Gemma the manager, highly recommended
Sara · 16 November 2021
Agent replied · 22 February 2025
Hi Sara,
Many thanks for taking the time to write this super recommendation for Gemma and the team. We are delighted to read that they worked hard to sell your mum's home and that they provided you with a professional and effective property service.
We will pass your comments on.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleWe dealt with Alex Grace who was excellent. Was very helpful, answered any questions we had and gave us very useful advise all the way through! Can't recommend Alex enough!
Anthony · 25 October 2021
Agent replied · 24 October 2024
Hi Anthony,
Thank you. That's fantastic to read; we're so pleased that Alex provided you with excellent service throughout. We will pass your comments on to him and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleGemma and the team at Frost are best estate agents in Chesham. They gave great customer service and genuinely care about helping you through the stress of buying and selling.
Jack · 25 October 2021
Agent replied · 24 October 2024
Hi Jack,
Many thanks for taking the time to write this 5* review for our Chesham team. We are so pleased to hear that they gave you great customer service.
We will pass your comments on to them and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
TrustpilotWonderful service from Danielle…
Wonderful service from Danielle Sprenger
We have been receiving service from Frost partnership for the last 7 years. However since Danielle joined the company our view has completely changed positively, we received very nice & friendly service from Danielle Sprenger She is always hard working, helpful, professional and practical . Before she joined the company, we were mislead by the property management team, who were slow and never taken care of the issues ( even Black mailing that could use anytime the management keys when trying the book time for repair visits etc) but since Danielle has joined the company she has always approved the issues with care and respect the family. We are really grateful for her efforts and positivity throughout what has been a stressful time for us particularly when we decided to vacate the property. I'm also very pleased with the fast and polite communication with Danielle. The Frost partnership should keep her and needs to recognise for her for the hard work who made such a positive impact for the customers. Wonderful service all round from Danielle.
Mumtaz · 16 May 2024
★★★★★ 5/5
FacebookGreat experience finding my new flat. Thanks to Sophie for being so efficient and emailing me with details about the flat that matched what I was looking for. Would highly recommend.
Gill · 28 May 2021
Agent replied · 22 February 2025
Thank you for taking the time to write this recommendation Gill. We are delighted that you received a professional property service from Sophie, and will pass your comments on to her and to our senior management team.
Best wishes from all at The Frost Partnership
★★★★★ 5/5
GoogleExemplary service, where the whole team go above and beyond to communicate throughout the buying and selling process. We purchased through Frost in January of this year, and Jacqui helped to make the whole experience run as smoothly as possible. When buying or selling in the future, we will only use Frost again!
Jim · 28 January 2024
Agent replied · 24 October 2024
Hi Jim - Thank you very much for taking the time to post this fantastic 5 star Google review for our Chesham Sales team, led by Jacqui Cuthbert. We are delighted to hear that you received exemplary service and that the whole team went above and beyond to communicate throughout the buying and selling process. We will pass your comments on to them and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
FacebookHelpful and professional helping us patiently every step of the way. Jacqui Cuthbert was so empathetic and understanding of the emotions involved in selling a house. I would highly recommend the service they gave.
Sue · 7 August 2020
Agent replied · 22 February 2025
Hi Sue,
Many apologies for the delay in responding to your recommendation, but we have only just seen this.
Many thanks for taking the time to write this super review for Jacqui. We are delighted that you received an empathetic and professional property service during the sale of your property.
We will pass your comments on to Jacqui and to our senior management team.
Best wishes from all at The Frost Partnership
★★★★★ 5/5
GoogleGemma and the team were brilliant throughout the sale of my property and made it the easiest sale I've ever had. I highly recommend Frost.PositiveResponsiveness, Quality, Professionalism, Value
Adam · 25 October 2021
Agent replied · 24 October 2024
Hi Adam,
Thank you for your review. That's great to read; we're so pleased that Gemma and the Chesham team were brilliant throughout the sale of your property. We will pass your comments on to them and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleExcellent service from Alex, Jacqui and the rest of the team. Alex was super helpful and helped me navigate my slightly toddy turvy first time purchase. They were always on hand to answer questions and Alex worked tirelessly to get the purchase over the line. I would recommend them to everyone.
Kabuki7379 · 24 November 2022
★★★★★ 5/5
GoogleHaving decided to move home after 30 years, I am so thankful that I decided to sell via Frosts, Chesham. Gemma, Alex and Jacqui made the process so much easier for me and my only regret is that I am not buying my new home through them. Thanks you all for your patience, kindness and expert knowledge in guiding me through my first property sale. You are true professionals.
BM · 26 October 2018
★★★★★ 5/5
GoogleA well deserved 5 stars for Jacqui, Gemma, Alex and the rest of the team at Frost's! Every dealing with them was warm and professional, and they were willing to take time time to understand our needs and help us through each step of the process, both in buying and selling. A special mention for Jacqui as many of our dealings were with her and she was brilliant. Despite a very busy time coming out of lockdown, every correspondence was prompt and professional, and with a kind human touch. We would 100% recommend Frost's.PositiveProfessionalism
Julie · 25 October 2020
Agent replied · 24 October 2024
Hi Julie
Many thanks for taking the time to write this super 5* review for Jacqui, Gemma and Alex from our Chesham team.
We are delighted to read that they provided you with an outstanding property service throughout the buying and selling process, and that you will happily recommend them in the future.
We will pass your comments on to everyone mentioned and also to our senior management team.
Wishing you every happiness in your new home from all at The Frost Partnership
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
