Frost Partnership Chesham reviews

★★★★★ 5/5

Facebook

We sold our house with the GX Frost branch earlier this year and were really happy with our experience throughout. Everything was done with our best interests in mind. The team, lead by Richard, were always available to talk and provide helpful advice. They are such a nice team too and went above and beyond. They completely surpassed our expectations and I would wholeheartedly recommend them.

Debs · 23 August 2022

★★★★★ 5/5

Google

Alex Dornin at Frosts Estate Agents Chesham provided an outstanding service throughout the sale of our property in Chesham. He kept us regularly informed of progress with our buyer’s chain, and kept in touch with our solicitors and our vendor’s agent. He was instrumental in moving the chain along, and we were reassured by his role in the process.

Margot · 4 August 2025

★★★★★ 5/5

Google

I just bought a property through Frost partnership and for the first time enjoyed communicating with estate agents! Everyone in the office was lovely on the phone, Alex went above and beyond at the original viewing and Gemma was honest, friendly and incredibly knowledgable all the way through the process. Her recommendations for other services have all panned out fantastically. I couldn't believe i was picking up the keys it all went so smoothly!! Thank you

Daniel · 25 October 2020

★★★★★ 5/5

Facebook

Greg has been very helpful throughout the whole process of looking for a place to rent, within 15 minutes of the first initial phone call he had sent me 6 potential properties and from then we booked viewings soon after he was attentive and made the process very easy for first time rentals like myself! Always keeping in contact and keeping me up to date with any progress. Would highly recommend Frost as an Estate Agent! Thanks, Abby

Abby · 13 January 2020

★★★★★ 5/5

Google

Frosts Partnership Chesham. Great bunch of people very helpful and understanding with the sale of my late father’s property, I would like to thank the manager Jacqui Cuthbert for the prompt response when I had to get the house valued, I needed three estimates for probate the two other estate agents I used I had to wait a couple of days but Jacqui came with in 20 minutes of me calling and this sealed the deal of who I was going to use to sell my dads property. Jacqui has a very high knowledge of the aria and knows the market. All the staff at Frosts are very helpful and always keep you in the loop and they are always on the other end of the phone to answer any questions you may have. Fantastic people to deal with, with a friendly and professional manor all the way through the process of selling my father’s house. It’s been emotional and a pleasure, thank you. M.

MATT · 26 September 2024

★★★★★ 5/5

Facebook

Thank you to all at the Chesham office for your excellent support in getting my house purchase completed to an ambitious end-June deadline 😉 Big thanks to Gemma who was extremely helpful and supportive throughout. Alex was also professional and v helpful on the first viewing. A special thanks to Jacqui for going the extra mile and liaising between the sellers and me to find solutions along the way 😊

Neil · 18 July 2021

★★★★★ 5/5

Google

Jacqui you lead a wonderful team at The Frost Partnership Chesham. You service is outstanding nothing was ever a problems. Special thanks to you and especially Alex

Jackie · 9 November 2024

★★★★★ 5/5

Facebook

Just wanted to express my sincere thanks to Naomi Forward in Lettings for her exceptional service throughout the entire process. From the initial property viewing to collecting the keys, Naomi was professional, friendly, and incredibly helpful. She was always prompt, informative, and went above and beyond to answer any questions we had. Naomi made the whole experience stress-free and enjoyable. We wouldn't hesitate to recommend her services to anyone. Thank you. 😀

Doreen · 12 March 2024

★★★★★ 5/5

Facebook

I just want to say a HUGE thank you to Gemma Testa for all her support over the past few months. She went above and beyond to make sure we reached our dream of becoming homeowners!! Communication was excellent and she was always so lovely on the end of the phone (I called a lot 😂). She helped make a stressful situation into a positive one and we are very grateful. 100% recommend 🏅

Helen · 27 June 2019

★★★★★ 4/5

Google

I found Jacqui's local knowledge of the housing market very reassuring and valuable. It was good to always be able to get hold of someone in the office who knew my property and the current situation. Of all the estate agents I have used, I would definitely recommend Frosts for a decreet, professional, no nonsense service.

Moya · 4 December 2024

★★★★★ 5/5

Facebook

Frosts Partnership in Chesham, did a fantastic job when selling our Family home of 50 years. House was sold within 10 days and was dealt with in a very smooth professional manner. Thank you

Claire · 17 April 2024

★★★★★ 5/5

Google

After 2 frustrating and failed attempts with other local agents, we successfully sold our property in Chesham. No small thanks should go to Gemma and the team in Chesham for getting this done. The difference in service was noticeable and while house buying and selling is stressful Frost's did everything to ensure ours went as smoothly as possible. Would certainly recommend.PositiveProfessionalism

Michael · 25 October 2021

★★★★★ 5/5

Google

After 7 years in Chesham we decided to move on and used Frosts as our agent. Jacqui won us over with her extensive local knowledge and deep understanding of the market at the time. The whole process took much longer than expected (no fault of Frosts) which meant I dealt with the team at Frosts for well over 6 months. They were all professional, friendly and punctual at every step of the way. Would recommend them without any hesitation.

Alan · 27 April 2024

★★★★★ 5/5

Facebook

Karen Morris Lettings Manager at Frosts and her team have been brilliant. They are professional, honest and friendly. They recently found suitable new tenants very quickly for a property I rent out when the existing tenant gave notice very suddenly due to redundancy. They offer a personal customer focused service which sadly is often lacking with some other larger agents. I would highly recommend Frosts!

Sue · 7 January 2020

★★★★★ 5/5

Google

My wife and I don't believe the sale would have completed if it wasn't for the help of Grace, Jacqui and the team at Chesham. Lovely people to work with too, thank you all for being so patient.

Luke · 25 October 2023

★★★★★ 5/5

Facebook

Laura from The Frost Partnership was very professional from the initial meeting through to the conclusion of our property sale delivering exactly what was proposed, timely and efficiently I would thoroughly recommend The Frost Partnership and would have no hesitation in using their services again Thank you Laura for your assistance

Rob · 12 September 2022

★★★★★ 5/5

Facebook

We started our moving plans just before Covid so things were very protracted and there were some hold ups buying into a new build property. Franky Vicars dealt with us throughout starting with viewings and the ensuing difficulties. We found her very competent,reliable,reassuring and understanding when we were stressed. Franky is a true professional and I can’t imagine anyone doing a better job.

Dorothy · 30 July 2020

★★★★★ 1/5

Trustpilot

AVOID WHIST POOJA IS THERE!

Was renting a property from frost for just over a year. Spent so much money decorating it as the agency told us it is available for "Long term renting". I stayed within the contact and made sure my house was well kept. I welcomed my first born into the apartment and put so much effort into decorating it for my baby. Pooja then decided to come and do the half year inventory check and all of a sudden raised so many complaints which were all false. I debunked all her false accusations on email showing our first 2 inventory checks as evidence. She also mentioned about mould being on the wall as our fault when the old tenants and building maintenance man both already mentioned the apartments have mould issues. We had already raised concerns to the agents months before about this and we were completely ignored. Pooja didn't like that I spoke out and so she sent us an eviction letter. We called her to ask why she is evicting us and she rudely said I should want to leave the property anyway due to mould as I have a newborn (Indirectly questioning my care for my child). A few days later she sent us an emailing saying she is 'Glad' to inform us of our eviction date. This is all clearly discrimination against me and my partner. I can see there are other reviews about her. I hope frost take action and do something about her. She should not be in such a sensitive role as she clearly lacks professionalism and doesn't know how to speak.Please don't rent from this agency whilst Pooja is working there .I know other people losing their homes because of her too. Although she is just one person she's clearly putting a lot of people in detriment and I would hate for that to be you too.

Khan · 7 November 2022

★★★★★ 5/5

Google

The Frost Partnership Team, Chesham branch in Buckinghamshire, have been consistently hard working and dedicated in marketing my property during these difficult times for property sales. They have been a great support and I certainly recommend them for their great professionalism; I am so grateful to Branch Manager, Jacqui Cuthbert, for the care she has shown me with such helpful advice, both over the phone and in my home.

Diana · 25 August 2024

★★★★★ 5/5

Google

As a property development company (P4I) I am happy to highly recommend Frost Partnership as Estate agents. We were very pleased with the great service in selling our flat in Chesham, Jacqui was dealing with the whole procedure of the sale in a professional and efficient manner, caring for all details and making sure everything runs smoothly for all parties.

Chaya · 25 October 2020

★★★★★ 5/5

Google

Having waited since April, exchange happened today 15 August! Alex dealt with my house selling throughout in a professional and efficient way which I couldn't fault. Would thoroughly recommend Frost as they know the area well and are friendly and efficient.

Janet · 18 August 2025

★★★★★ 5/5

Google

We bought our current house through Frost in Chesham. We found our Estate agent, Gemma to be so incredibly helpful at every turn. She really did go above and beyond to help us at every turn. Moving can be so stressful but Gemma was always there to help us and reassure. Thank you so much!PositiveQuality

Zoe · 25 October 2021

★★★★★ 5/5

Google

I highly recommend Jacqui and her team at Chesham Frosts. They were of great support throughout my selling and buying. They were patient, offered support and honesty, which is so rare in estate agents. I would always try to use them should I buy/sell in future.

Katie · 25 October 2022

★★★★★ 5/5

Google

The whole team at Frost have been brilliant to work with - extremely professional and efficient. Alex in particular has been incredibly helpful, working hard to keep the process moving and providing outstanding customer service. Thank you!

Sam · 18 August 2025