Taylors Bicester Sales reviews in Cherwell

★★★★★ 5/5

Google

Moving was made easy and stress free! Thank you for all your help.

Laura · 23 October 2020

★★★★★ 5/5

Google

Damian and Hannah were very helpful and great in getting everything sorted. Thanks!

Lee · 23 October 2020

★★★★★ 1/5

Trustpilot

Shambolic, avoid if possible

You deal with the local agents to view and sign the contract for the property, The inventory is sent by email after you have moved in which is too late, another dept based in a different part of the country deals with repairs. When you leave you deal with yet another drpt in another part of the country and then the inventory when you leave is done days after you have vacated by yet another dept in yet another part of the country. Inventory aren't cross referenced but the one when you leave is done in far more detail than the one given you when you move in. For example and filthy bathroom with cupboards full of sanitary items and burnt candles missed! Missed but on the leaving inventory dust on the mantlepiece picked up. None of the dept talk to each other and none get back to you either. 18 days after moving out still no response about my deposit. Avoid this agency if at all possible, 33yrs of renting and worse agency I have come across

IanD · 18 October 2022

★★★★★ 1/5

Trustpilot

Worse agency in 33yrs of renting

You deal with the local agents to view and sign the contract for the property, The inventory is sent by email after you have moved in which is too late, another dept based in a different part of the country deals with repairs. When you leave you deal with yet another drpt in another part of the country and then the inventory when you leave is done days after you have vacated by yet another dept in yet another part of the country. Inventory aren't cross referenced but the one when you leave is done in far more detail than the one given you when you move in. For example and filthy bathroom with cupboards full of sanitary items and burnt candles missed! Missed but on the leaving inventory dust on the mantlepiece picked up. None of the dept talk to each other and none get back to you either. 18 days after moving out still no response about my deposit. Avoid this agency if at all possible, 33yrs of renting and worse agency I have come across.

Ian · 18 October 2022

★★★★★ 5/5

Google

Highly recommended! Thomas found the right mortgage for me with the best interest rate. Always available to answer my questions with professionalism. Thank you!

Gabriele · 24 June 2024

★★★★★ 1/5

Trustpilot

Incompetent and disorganised

Slow staff, very impersonal, made moving that much harder. After seeing a property on rightmove we contacted Taylor’s in the middle of August 22. They said they would be in touch and never contacted us. We rang a further 5 times, offered to pay a holding deposit and explained we needed to be moved by mid September at the latest, had sorted out finance and checks all ourselves to speed the process along. Each time we were told no one had taken our details and never contacted. Today (October 4th) I have just received my first phone call from them asking if I’m still wanting to move.

Carissa · 4 October 2022

★★★★★ 5/5

Google

Kelly did a superb job showing us a property we are interested in buying. She was very informative and helpful in guiding us to buying our first time.

Heather · 26 March 2024

★★★★★ 5/5

Google

Hannah and Damian were great. Friendly and efficient and we love our new home!

Jeanpierre · 24 October 2019

★★★★★ 5/5

Google

Excellent service today from Lincoln with a last minute ID check for a property sale. All handled swiftly and courteously.

Kevin · 24 July 2024

★★★★★ 5/5

Google

Excellent customer service! Hannah and Damian were super nice and helpful! Well done guys! :)

Cristina · 24 October 2017

★★★★★ 1/5

Google

Really struggle to understand how this branch operate in Bicester. Indicate an issue with their letting property which needs immediate attention and they don't action it. Constant poor handling of poor management.

Jo · 23 October 2023

★★★★★ 5/5

Google

We recently asked Lincoln to attend our property for a sales valuation and we were impressed! He was friendly, really helpful with great knowledge and he provided excellent communication before and after the appointment. We don’t doubt he will be a pleasure to work with on our sale.

Hannah · 23 August 2024

★★★★★ 4/5

Google

Lyam has been very courteous during all the viewing appointments. He tries his best to identify what the customer is really after and is very adaptable. He has been quite patient with our fluid situation. We are very hopeful of finding something we like through him.

Tejinder · 24 October 2016

★★★★★ 5/5

Google

Lincoln has provided a personal and highly professional service. I've found him to be proactive, responsive and attentive. His advice and guidance throughout the sales process have been invaluable.

Mike · 27 November 2023

★★★★★ 1/5

Trustpilot

Don’t recommend at all

I do not recommend Taylors Lettings.I had nothing but issues and problems with them and the staff. Most definitely a passing of the buck company. Sent me to different people for certain things such as the Landlord and he sent me straight back to them. It was annoying and tedious.Almost felt like they didn’t know what they were doing. I’m not trying to insult anyone here but I had no faith in the service and often felt they were clueless and were rude to me on occasions. They were not pleasant. The stress I went through to try and get monies owed back to me. It was a complete nightmare. I hope no one else has to chase money from this company. It’s a complete farce. I had to seek legal advice and send a final demand letter to them like I was some sort of debt collector. It was unnecessary. I finally got it back but not the whole amount originally promised but at this point I accepted it because I wanted nothing more to do with them.

Adrian · 18 December 2021

★★★★★ 5/5

Trustpilot

Appreciating Taylor’s letting for a good delivery of service .

I just love their way of communication, and how they get you sorted whenever you have a concern about your property . I also appreciate @Georgia for constantly keeping in touch ever since I got to my property to make sure we are okay . I must say Taylor’s lettings is the best .

Amissah · 28 March 2024

★★★★★ 1/5

Trustpilot

The lack of regard for tenants from…

The lack of regard for tenants from Taylor’s is disgusting, we have had maintenance issues ongoing for 17 months and the latest is the oven door burst and glass shattered everywhere, we have two kids to feed and they don’t give a damn to help and sort issues out. They have the law on their side and we have to keep paying while they sit on their comfy chairs and don’t give a crap about the tenants. We have had 5 property managers in 17 months and they are all talking out of their backsides and them email at 1am to avoid having to deal with the ongoing problems. Don’t trust them, don’t give them you’re hard earned cash to rent from them or even buy from them, they sold this property with Japanese knotweed and they are happy for tenants to live in houses without the basics because they can target the deposit at the end of the tenancy. Don’t use Taylor’s they are con artists. If you speak to Bart, Laura, Teresa or Helen then good luck to you they are pisstakers. Don’t trust them or anyone from this cowboy company.

Thomas · 5 November 2021

★★★★★ 5/5

Trustpilot

Overall great experience

After small initial issues with being able to contact Taylors Lettings, things couldn't go any smoother. Both Ashley and Henry have been really efficient and helpful throughout the process. They kept in regular contact with me and were happy to answer all questions and explain the process. I'm really impressed with how the initial hiccup was turned around and how the gentlemen restored my trust in Taylors. Thumbs up.

Aleena · 9 January 2023

★★★★★ 5/5

Google

I have to say after viewing with so many agents in Bicester, Jack at Taylors was by far the most helpful and reliable! He made the viewing fun and I would certainly ask Jack to help sell my property in the future as it was a pleasure working with him. Overall the Taylors staff were great!

Roxanne · 24 October 2018

★★★★★ 5/5

Trustpilot

Quick sale and great communication

Buying a house at any time is a stressful event but when adding in the deadlines of making completion prior to stamp duty cuts, you can imagine the pressure everyone is under!Despite the stressful situation, Taylors were able to sell our house within 1 day, find us an ideal buyer and push the process through quickly and efficiently.Vanessa from the Leighton Buzzard branch consistently kept us informed at all stages of the process even without us even having to chase. This communication made a real difference to the outcome of our sale and enabled us to complete on our dream purchase.Cannot thank her enough for making the process as smooth as possible.

Rachel · 24 June 2021

★★★★★ 5/5

Google

We have been delighted with the service we got from Taylors Bicester and in particularly from Jacob, who did a great job selling our property. He was always very efficient and responsive in keeping us updated, which was a big plus for us who live abroad. We felt our property was in good hands at all times.

C · 24 October 2017

★★★★★ 1/5

Trustpilot

Customer Neglect & Contract should be invalidated

I am very disappointed with the way I was 'tricked' when shown only a part of a contract, hiding small print notes and not disclosing them when a number of specific questions were asked. I believe that a legal document should have been given in advance and allowed to be read fully, rather than only 'waved' in front of my eyes and talked through, choosing and picking which aspects to disclose and which ones to hide. Also, no estate agent had offered that they would come to complete the viewings. I would have no problem vacating the property to ensure that the viewings were completed in line with the government guidance, should this have been offered back then. I had not questioned this before as I thought I had to complete the viewings myself. I only discovered that I was wrong a couple of weeks later, when I went to view other properties myself and discovered that each viewing was carried by an estate agent, not the home owner. This made me question that the estate agent claims a commission fee, but withdraws from carrying their duties. Also, all of the people coming to view our property were not advised by the estate agent to be mindful of the government guidance. Some came without face masks, all came without gloves and had touched door handles and other objects when viewing our house. Again, we were not aware that this should look differently, until we went to complete our viewings, carried by estate agents elsewhere, where no viewing would be allowed without a face mask or gloves. Taylors had neglected us, as customers, and did put my family at risk.

Agnieszka · 18 June 2021

★★★★★ 5/5

Google

I'm an experienced landlord who has dealt with a number of agents previously. Taylors Lettings gave great service and value for money. I think I have found my agent of choice for the future. Damian and James were both always very helpful.

Richard · 25 October 2015

★★★★★ 5/5

Google

Thank you to the Mortgage Advisor Thomas who supported us with buying our first home. He was very helpful and supported us!

Sarah · 23 January 2024