5/5
Very good experience
Jack from Taylors Lettings was very kind and accommodating with scheduling my viewing. A last minute commitment came up but he kindly offered to do a WhatsApp viewing instead. Communication has been excellent
Trusted Agent profile
★★★★★
344 reviews across 3 platforms
14 Market Square, Bicester, OX26 6AD, Cherwell, OX26 6AD
Taylors's Cherwell office at 14 Market Square is rated 3.8 out of 5 across 344 reviews on three platforms, including 196 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Taylors won in 2026.
The Trusted Agent 2026 results for Taylors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Cherwell office, from every platform, shown as written. First names only.
5/5
Very good experience
Jack from Taylors Lettings was very kind and accommodating with scheduling my viewing. A last minute commitment came up but he kindly offered to do a WhatsApp viewing instead. Communication has been excellent
5/5
Great service from Hannah and the team! Very swiftly done and excellent response times for questions. Highly recommended for lettings.
Thank you for the recommendation and wonderful 5* review. Best wishes, Lucy, Customer Relations.
1/5
This is the most incompetent and…
This is the most incompetent and unethical agent I have ever dealt with - after 3 months I still have not received my deposit back and they sent a million pictures of “dirt” from a room I never rented… no response when I said this was not my room… no sign of my money. If any problems with the house they will not respond either when I was renting. Terrible
5/5
Wow Taylor’s are fab they sold our house in 3 weeks thank you so much Scotland here we come
Thank you for your amazing 5* review. Best wishes, Lucy, Customer Relations.
1/5
Do not let/ sell with this company…
Do not let/ sell with this company absolute joke. They have let a property next to me. They hired a gardener who destroyed the boundary between houses, have been chasing them for weeks to have it fixed only to be told I need to chase the gardener They hired. The ignore every email. Also left there tenants with young children without water in the property for days. Rude staff.
5/5
Very efficient and helpful estate agent. Especially Damian and Hannah, always try their best to satisfy my needs. Highly recommend to anyone needs buy or rent!
Thank you for your 5* review and kind comments. I'm pleased to hear that you were provided with such good service by Damian and Hannah and that you would recommend the team. All the best, Mike.
5/5
Fantastic service from Taylors Bicester. Lauren went above and beyond her job in helping me sell my house. I was kept up to date thru out the whole process, and nothing was too much trouble. Would highly recommend Lauren and Jacob to anyone wishing to sell their house. Have recommended them to my daughter. Thanks for making my dream come true
5/5
Fantastic service!
The service provided by Taylors Lettings Agents has always been fantastic. All communication is prompt, courteous, friendly and professional. Natalie Meech is a star!
4/5
Used Taylors to purchase our new home, Brooke was helpful, professional and efficient throughout the process.PositiveResponsiveness, Professionalism
Thank you for your lovely review. Best wishes, Lucy, Customer Relations.
1/5
Shit company
Spent a year in a house share where they did nothing to remove an awful tenant who stole food and caused aggravation that several had to leave early.
1/5
Canvassers ignoring huge "no junk mail" signs is a good way to ensure someone is unlikely to ever use your services
Hello Ryan, Thank you for bringing this to our attention. We apologize for any inconvenience caused and appreciate your feedback. Please contact us at review@countrywide.co.uk so we can address this matter further. Best regards, Lucy, Customer Relations Team
5/5
Very good experience and advice from a true gentleman Thomas nightingale. Very helpful knowledgeable and great advice. It's my first time to buy and was made seamless and stress free.
Wyunn many thanks for your excellent 5* review. Best wishes, Lucy, Customer Relations.
5/5
Taylor's have made buying our first house so straight forward and stress free! Lyam is brilliant. He is very friendly and professional and could answer any questions we had immediately. We have been able to view the house on three occasions and it's never been any bother. We wouldn't use any other estate agent now! Highly recommend
5/5
Excellent service from Brooke and team in selling my property. Would wholeheartedly recommend!
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
I recently visited TAYLORS SALES AND…
I recently visited TAYLORS SALES AND LETTING AGENTS for the first time, and I must say that I am extremely pleased with the level of customer service I received. During my visit, I had the pleasure of speaking with Saqad Rafiq, who went above and beyond to assist me. He was incredibly helpful and showed a genuine willingness to help me achieve my desired outcome. I am looking forward to continuing to work with him and the rest of the team at TAYLORS SALES AND LETTING AGENTS.
5/5
Hannah and Damian made the move from outside the UK go smoothly.
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
1/5
Useless
I have never dealt with such an unprofessional, rude and ultimately useless company! If you trust this bunch of morons to sell/ lease your house you need to have you head examined, trust me you would be better doing it yourself... They offer poor advice with little guidance, they are lazy and unresponsive but worst of all they are rude and unprofessional - what more would you desire from someone who is meant to be assisting you with probably the biggest purchase/ most stressful thing you can do in life. Trust me, stay well clear otherwise you will soon regret it!!!
1/5
Do not rent from these people
Do not rent from these people. They are an absolute nightmare. From day one they will extort any fee from you they can and when you leave the property they will continue to extort from your deposit. I have been renting in Oxfordshire for 30 years and they are the worst I have experienced. The property management is a nightmare. It took them over six months to fix a leak in the bathroom by which time the water damage was extensive. They do not acknowledge any improvements you make to the property. I fixed a wobbling doorstep, repainted the front door, garage door, and window surrounds as well as the fascia, at my own personal expense, but they extorted £280 from my deposit for some scuffed paintwork and minor damage to a carpet which hadn't had any work done to it despite annual intrusive inspections. They said they would try to keep us as sitting tenants by seeking investors to sell the property to, but absolutely no attempt was made to do this. So pleased to be finally rid of them. Absolute nightmare company.
5/5
Many thanks for the sales team. Thank you for Kelly and Lincoln. They are very kind, helpful, professional and efficient. It is the trustable, if my friend would sale the property in Bicester, I would highly recommend Taylors.
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
Moving was made easy and stress free! Thank you for all your help.
Thank you for your 5* review!
5/5
Damian and Hannah were very helpful and great in getting everything sorted. Thanks!
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.
5/5
Highly recommended! Thomas found the right mortgage for me with the best interest rate. Always available to answer my questions with professionalism. Thank you!
Thank you for leaving us your superb 5* review and recommendation Gabriele. Best wishes, Lucy, Customer Relations.
1/5
Shambolic, avoid if possible
You deal with the local agents to view and sign the contract for the property, The inventory is sent by email after you have moved in which is too late, another dept based in a different part of the country deals with repairs. When you leave you deal with yet another drpt in another part of the country and then the inventory when you leave is done days after you have vacated by yet another dept in yet another part of the country. Inventory aren't cross referenced but the one when you leave is done in far more detail than the one given you when you move in. For example and filthy bathroom with cupboards full of sanitary items and burnt candles missed! Missed but on the leaving inventory dust on the mantlepiece picked up. None of the dept talk to each other and none get back to you either. 18 days after moving out still no response about my deposit. Avoid this agency if at all possible, 33yrs of renting and worse agency I have come across
1/5
Worse agency in 33yrs of renting
You deal with the local agents to view and sign the contract for the property, The inventory is sent by email after you have moved in which is too late, another dept based in a different part of the country deals with repairs. When you leave you deal with yet another drpt in another part of the country and then the inventory when you leave is done days after you have vacated by yet another dept in yet another part of the country. Inventory aren't cross referenced but the one when you leave is done in far more detail than the one given you when you move in. For example and filthy bathroom with cupboards full of sanitary items and burnt candles missed! Missed but on the leaving inventory dust on the mantlepiece picked up. None of the dept talk to each other and none get back to you either. 18 days after moving out still no response about my deposit. Avoid this agency if at all possible, 33yrs of renting and worse agency I have come across.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Taylors's Cherwell office has 344 reviews across three platforms: 196 on Google, 5 on Yell, 143 on Trustpilot (across the whole business).
Taylors Bicester Sales is rated 3.8 out of 5 across all 344 reviews, and 4.8 out of 5 on Google from 196 reviews.
Yes. In The Trusted Agent 2026 awards: Taylors, Cherwell won Trusted Agent; Taylors, South Gloucestershire won Gold; Taylors, North Hertfordshire won Trusted Agent.
Taylors Bicester Sales, 14 Market Square, Bicester, OX26 6AD, Cherwell, OX26 6AD.