Every review we hold for the Cherwell office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe would highly recommend Chancellors, the team were very helpful with supporting a stressful house move. They found a buyer for our property super quickly & kept us updated throughout the whole process. Hugo & Charlotte in particular have been very helpful with supporting us & getting tasks pushed through quickly.
Suzi · 10 July 2026
Agent replied · 10 October 2026
Thank you so much for your wonderful review, Suzi! We're thrilled to hear that Hugo and Charlotte were able to support you during your house move and keep you updated throughout the process. It's always our goal at Chancellors to make the experience as stress-free as possible. We appreciate your recommendation and look forward to assisting you again in the future!
★★★★★ 5/5
TrustpilotJessica was so helpful in my house…
Jessica was so helpful in my house buying process and made it go as smoothly as possible. We will 100% contact her for help in future.
Alice · 4 September 2026
★★★★★ 5/5
GoogleZayd was helpful, communicative, professional and knowledgeable. the process was smooth and easy to follow and i was kept updated on all the steps. Thanks!
Ahmed · 10 September 2026
★★★★★ 5/5
GoogleWe had a really positive experience working with Zsofia. She was incredibly friendly and attentive to help us in our search for a new home. Even though we didn’t end up finding our place through her, she was consistently professional, patient, and genuinely cared about helping us find the right fit. It was such a pleasure dealing with someone who made the process feel so easy and personal. We’d happily recommend her to anyone looking for a supportive and trustworthy estate agent!
Ana · 8 November 2025
Agent replied · 22 November 2025
Thank you Ana for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleMe and my boyfriend are in the process of letting our first property under the guidance of Zsofia, she has been so helpful to us and reassuring even when the process had slowed down slightly, always keeping us in the know and replying to any emails and phone calls with any questions we had very quickly. We would highly recommend chancellors, but especially Zsofia to anyone looking for a property in the Bicester area.
Alex · 27 April 2024
Agent replied · 24 October 2024
Thank you for this wonderful review Alex. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleAwesome from start to finish. Contacted my dad to arrange a viewing for his first ever lease and the young age of 72 - Shai was welcoming from the moment he welcomed us in to view the property. His knowledge was on point and he assisted us through the application stage. He kept in touch throughout and then thankfully told us the application had been accepted. Neither of us had ever used an estate agents before and the service was impeccable. Thank you Shai your a star ⭐️
Donna · 11 November 2023
Agent replied · 10 November 2024
Thank you for leaving us this great review Donna, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleZ Sofia was helpful and always available to hear us out and mediating between us and the landlord and giving feedback in timely manner . I’m happy i found my choice house
Ikechukwu · 15 October 2025
Agent replied · 22 October 2025
Thank you, Ikechukwu! We’re thrilled to hear about your positive experience with Z Sofia. Our team is dedicated to providing excellent service and ensuring a smooth process for our clients. Enjoy your new home!
★★★★★ 1/5
GoogleThey are a joke and will waste your time and money!
I was booked a viewing with Zsofia Szam and drove 1hr an 15 min to get there. Upon arriving on time at the address, there was nobody from the agency! I called them (the numbers on Zsofia's email signature) and a guy told me that Zsofia will be there any moment. I waited for 1 hour and kept calling them time after time, nobody answered anymore.
After waiting for an hour by myself, i went to their office to see what happened. Zsofia was there and she did not even apologize for not showing up or for not contacting me! Apparently there were offers for this property, which should have been communicated to me, but that never happened! No call, no email whatsoever!
So due to this neglegience, lack of internal communication, and unprofessionalism, I spent my day off driving to and from Bicester for nothing.
Goran · 25 October 2023
Agent replied · 24 October 2024
Hi Goran, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
★★★★★ 3/5
Google!!Update!!
Since moving in I just wanted to update the review and while I’d say the experience was positive I’d advise people to double check things like if showers are electric and triple check the length of tenancy.
This review is a little late, but I just want to thank Zsofia, who has been amazing throughout the whole process and who I can't recommend enough, she has gone out of her way to help with any queries or problems I've ran into, even when she didn't have too.
Whatever Chancellor's are paying her its not enough.
Philip · 25 October 2023
Agent replied · 24 October 2024
Hi Philip, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleWe have recently been dealing with Chancellors to secure a rental in Bicester. All our dealings have been with Zsofia Szam and she has been nothing short of excellent. Zsofia communicated clearly throughout the process keeping us updated along the way. Thank you Zsofia you have been so helpful going above and beyond what we would have thought could be expected. Moving to a new place is always a daunting and comes with lots of challenges, most of all finding a home. Zsofia and Chancellors has helped make the process very easy so far.
Regards
John & Amanda Woodburn
John · 25 October 2023
Agent replied · 24 October 2024
Thank you for leaving us this great review John, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 1/5
GoogleInitially was super happy with the agent who helped us find a flat to rent- he was very lovely and helped get everything sorted ASAP. Within a month of moving in we found out we were living in a mould infested house with broken furniture and shoddy electrics. The majority of our items have been ruined by mould. We've been contacting property management for 5 months who have just sent round contractor after contractor who have all agreed major works need doing and haven't actually done anything. This is apparently due to our landlord not replying but how can you even take on a landlord that doesn't reply to major works needed in the first place. Super helpful till they get your money and then your left to fend for yourself.
Kamile · 25 October 2023
Agent replied · 24 October 2024
Hi Kamile, we are pleased to hear ventilation works have now been approved by our client and our Property Managers are already liaising with them on a resolution to the issue. If you have any other issues that need addressing, please email directors@chancellors.co.uk
★★★★★ 5/5
GoogleMy husband and I dealt with Zsofia Szam from Chancellors Real Estate when looking to rent a property and we were very happy with the service that we received from her. She was polite, professional and always ready to help. She kept us informed of any new rentals on her books and regularly updated us on the progress of offers made. I would highly recommend Zsofia and will definitely make use of Chancellors should we be in the market to purchase or rent another property.
Michele · 25 October 2023
Agent replied · 24 October 2024
Thank you for leaving us this great review Michele, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleWe have viewed an excellent property with Zsofia. She was extremely helpful, prepared for that viewing and answered all of our questions so quickly. We actually wanted to rent the property however my husband’s company required us to move in London so we couldn’t make an offer. The thing is Zsofia was the only agent who made us feel comfortable while viewing properties. I have met 10 agents and most of them were not kind or trustworthy. Zsofia’s open communication and transparency was her best qualities! If I ever consider buying a property in Bicester, I will definitely work with Chancellors Bicester office.
Melis · 25 October 2023
Agent replied · 24 October 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotOdeta was very helpful bright and…
Odeta was very helpful bright and cheerful, went out of the way to help
James · 18 March 2026
Agent replied · 20 March 2026
We appreciate your wonderful feedback! We are so glad that you found the service helpful, especially the advice on recent legislation. We're happy we could assist you in finding your ideal place and that you felt supported.
★★★★★ 5/5
GoogleWow what an amazing service from Dean Allagie and Zsophia of Chancellors Bicester. You guys are professionals par excellence. You make sure one gets exactly what they are looking for you were very helpful throughout the process of getting a house to rent you made my life easy Thank you ever so much for you commitment hard work and customer relations. You deserve a 7 star ⭐ Keep up the excellent work Forever grateful Tenant Catherine
Catherine · 15 November 2025
Agent replied · 22 November 2025
Thank you Catherine for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleMy experience with Zsofia from the Chancellors Bicester was nothing short of perfect. Zsofia proved to be an exceptional professional, swiftly addressing all our inquiries with clarity and precision. Her quick response time and proactive approach, including timely phone calls when needed, showcased a level of dedication that made our interaction seamless and stress-free. Zsofia's commitment to providing an excellent service truly stood out, making our overall experience with her simply perfect. We were so lucky, Thanks Zsofia!
Medine · 29 November 2023
Agent replied · 24 October 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleWe have just completed the sale on our house with Pharez Kumar from the Bicester branch. Throughout the process Pharez was really good. He’s been very understanding as we had some difficulties (from third parties) but kept with a happy demeanour each time we’ve spoken. I am also quite happy that he contacted us just the right amount - not too little, not too much. Thanks Pharez (and others we have been in contact with) for getting us there.
Tim · 25 October 2023
Agent replied · 24 October 2024
Hi Tim, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 4/5
TrustpilotA mixed time with renting through…
A mixed time with renting through chancellors with false information being provided at the start of my tennacy and late notices of rent increases but since Jamie woodman took over our account she was nothing but fantastic right up until the end of our tennacy which ended on a positive note and should be comended for the work they put in to make everything right!
Adrian · 2 October 2026
★★★★★ 5/5
TrustpilotIsabelle is very supportive and always…
Isabelle is very supportive and always listens .... great communication and very kind
Wendy · 18 March 2026
Agent replied · 20 March 2026
We appreciate you sharing your positive experience; we're glad to hear you were satisfied with the support and communication.
★★★★★ 5/5
TrustpilotElla was so lovely and accommodating
Ella was so lovely and accommodating. Thank you for helping us find our dream home!
Renee · 10 October 2026
★★★★★ 5/5
GoogleI had a great experience with Chancellors overall, it's a great relief when you have prompt responses from the team , all the responses are stored and the next agent knows what happened in the past and what is scheduled for the customers. Zsofia Szam is the agent who helped me in successful application for a property. She was very prompt and took quick actions with all the processes, it was a seamless process because of her.
Abinaya · 25 October 2023
Agent replied · 24 October 2024
Hi Abinaya, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
TrustpilotChancellors are hands down the best…
Chancellors are hands down the best estate agents I've ever been a tenant with. They are incredibly responsive and any issues are always resolved quickly. Our property manager, Molly Adams, always goes the extra mile, ensuring we are aware of what is happening at each step in a process and following up to make sure that everything went smoothly and was completed as expected.
Elliott · 24 September 2026
★★★★★ 5/5
GoogleEasy from start to finish. Chante was prompt for viewing and gave me all need info. Great service
David · 10 September 2026
★★★★★ 5/5
TrustpilotHannah Rae has been so supportive in…
Hannah Rae has been so supportive in our process of getting a new home, even with the documentation. We appreciate you.
Eko · 19 August 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.