Trusted Agent profile · Cherwell

Chancellors Banbury reviews in Cherwell

4.4

★★★★★ Great

425 reviews across 3 platforms

1 Horse Fair, Banbury, OX16 0AA, Cherwell, OX16 0AA

Part of Chancellors, see every office.

Chancellors's office in Cherwell, at 1 Horse Fair, is rated 4.4 out of 5 across 425 reviews on three platforms, including 308 Google reviews rated 4.3.

Google logo

4.3 / 5

308

Reviews on Google

This office

Yell logo

5.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

116

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Cherwell office, from every platform, shown as written. First names only.

5/5

Google

Very informative, caring service, going beyond to be helpful.

Judith · 17 February 2026

Agent replied · 18 April 2026

Thank you Judith for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

I had a great experience with Hannah…

I had a great experience with Hannah Rae, she was very professional and patient

Bolanle · 24 August 2026

5/5

Trustpilot

Simona-Maria Rosu customer support is second to none.

I would like to give a shout out to Simona-Maria Rosu who works in property management.

Jd · 21 June 2025

5/5

Google

Charlotte was friendly, hard working and helpful throughout the process. Easy to get hold of and kept me posted every step of the way. Would definitely recommend Chancellors to anyone selling a flat.PositiveProfessionalism

Kev · 24 October 2022

Agent replied · 23 October 2024

Thank you for leaving us this great review Kev, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Google

Thomas was a very polite and approachable man. He made me feel welcome at the property and the viewing went well!

Robert · 24 October 2023

Agent replied · 23 October 2024

Thank you for leaving us this great review Robert, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Trustpilot

Chancellor's Aylesbury - Thank You

Thank you Chancellor's Aylesbury

Bless · 21 October 2025

5/5

Google

Tom and Rachel were both very professional and helpful, I would definitely recommend their services.

Steven · 26 February 2024

Agent replied · 23 October 2024

Thank you Steven for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Theo was very helpful and eager to help me get a property given my circumstances.

Pablo · 20 June 2025

5/5

Google

Ravinder is professional & friendly.

Asif · 24 August 2024

Agent replied · 23 October 2024

Thank you for this fantastic review Asif!

1/5

Google

They took the deposit and we agreed on everything hence even terminated our existing tenancy back in May. 1 week before move in date they told us they need to delay the move in date for 3 weeks and we accepted. While we were waiting for our move in, 3 days before the move in they delayed the move in again, this time without even giving a new target date. In the meantime we stayed in Airbnb which costs quite more than monthly rent and Chancellors didn’t supported with anything. The place they took deposit for is still on Rightmove and I am sure they did exactly same thing to some other people as well. Never ever ever work with Chancellors!

Ilteris · 24 October 2022

Agent replied · 23 October 2024

Hi Kağan, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

5/5

Google

I honestly liked the flat which I viewed today and thanks to Thomas who helped me to view the flat.

Meenu · 24 October 2023

Agent replied · 23 October 2024

Hi Meenu, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

I had a great experience with Theo! Discussed appropriate housing in Banbury fitting my budget. He’s friendly, approachable, replies clearly and promptly. It was a pleasure overall. Thanks!

Ian · 15 July 2025

Agent replied · 25 July 2025

Hi Ian, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

The service was good.

Customer · 12 October 2026

5/5

Google

I am extremely happy with the excellent service that Danielle Graff provided. She was thorough, knowledgeable, and explained the selling process in detail. Nothing was too much trouble. Many thanks Danielle.PositiveProfessionalism

Lynn · 24 October 2022

Agent replied · 23 October 2024

Hi Lynn, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

I had an excellent service from Chancellors. Matt Burn was honest , caring and had high levels of integrity.

Harry · 24 October 2023

Agent replied · 23 October 2024

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

I must say that dealing with them has been a pleasure. Amarjit, who was working with us directly was always available to us and offered a lot of help and professional advice. Herself and the headquarter was providing us with regular updates amd if they did not have any updates they were calling just to check if there was anything from our end. Highly recommend them. Max.

Reporter3003 · 24 October 2023

Agent replied · 23 October 2024

Thank you for leaving us this great review reporter3003, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Trustpilot

Chancellors are one of the best letting…

Chancellors are one of the best letting agents and I can refer my loved ones to them, my experience during this letting time has been nothing short of the best, their customer service is top notch, always willing to help.

Sandra · 21 January 2026

5/5

Google

Richard Chaudry and his team at Chancellors' Banbury office have provided us with an excellent service. First class communication, regular updates and prompt feedback are very important when dealing with the stress of organising something as complex as a move abroad. Well done Richard . . . first class customer care in every respect. Thank you - Patrycja Muzyka-Robinson My faith is restored! My past experience with Estate Agents has not always been memorable for the right reasons. But I can honestly say my experience with Chancellors (Banbury) could not have been more positive. Many thanks to Richard and Oliver for their sterling efforts on our behalf. We are grateful to you for responding to all our needs with such professional zeal, with a much appreciated warmth and lightness of touch. Kind regards - Steven Muzyka-Robinson

Patrycja · 25 October 2018

5/5

Google

When me & my partner first started looking for our first home together in the Banbury we were so lucky that our perfect home was with Chancellors! Wayne was our dedicated estate agent & went above and beyond making sure it was a smooth, stress free experience - especially as we found out we were expecting during the process!! Couldn't recommend Wayne & the rest of Banbury Chancellors enough.. will definitely be contacting him again when we are ready to upsize! :) Thank you again Wayne!

Ellie · 25 October 2017

5/5

Google

Great Experience!!!!, Theo cumming was extremely responsive to all of my questions, providing clear and thorough information about the property.

Sudhakar · 17 September 2025

Agent replied · 22 September 2025

Hi Sudhakar, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

She is awesome and helpful

Ayman · 21 September 2026

4/5

Google

We recently purchased a house in Banbury through Chancellors, with Harry Adams as the sales negotiator. Overall, we were impressed with how quick and painless the whole process was. We exchanged and completed within the month and a half deadline we proposed at the outset. Harry and the others in the Chancellors office were quick in getting our questions answered by the vendors. Harry was always very prompt in replying to our emails and phone calls throughout. His responsiveness was greatly appreciated as this was our first time to purchase a house (and neither of us are from the UK). There was only one part of the purchase that we feel could have been improved on, when we arrived for our first viewing we were given a rather cursory tour, and the agent couldn’t give us many specific about the neighbourhood, dates/extent of recent repairs and other important details. However it may well be because our viewing was quite last-minute. In short, we sold ourselves this home while Chancellors served as the able messenger between the two parties. They were very polite and professional throughout.

B · 26 December 2015

4/5

Google

We recently purchased a house in Banbury through Chancellors, with Harry Adams as the sales negotiator. Overall, we were impressed with how quick and painless the whole process was. We exchanged and completed within the month and a half deadline we proposed at the outset. Harry and the others in the Chancellors office were quick in getting our questions answered by the vendors. Harry was always very prompt in replying to our emails and phone calls throughout. His responsiveness was greatly appreciated as this was our first time to purchase a house (and neither of us are from the UK). There was only one part of the purchase that we feel could have been improved on, when we arrived for our first viewing we were given a rather cursory tour, and the agent couldn’t give us many specific about the neighbourhood, dates/extent of recent repairs and other important details. However it may well be because our viewing was quite last-minute. In short, we sold ourselves this home while Chancellors served as the able messenger between the two parties. They were very polite and professional throughout.

Anna · 26 October 2015

5/5

Google

Emily and her team were great. They provided us with realistic expectations about both the selling price and also the number of viewings to be expected before an offer, and they were spot on with all of this advice. Emily was always there to answer any questions we had and she was adept in the offer negotiation process, obtaining an offer for us that we were happy with. We looked at 2 other estate agents and we had no regrets with choosing Chancellors.

Nathan · 26 October 2015

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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