Chancellors Banbury reviews in Cherwell

★★★★★ 5/5

Trustpilot

Excellent service

Well, What can I say about Rakesh Jethwa. He has been an absolute star and amazing in his service, since giving an evaluation on my property right through to getting offers. He is so personable, makes you feel like family. He has helped in troubled tenants and advised and assisted in every eventuality. I would give him 6 Stars if I could. No doubt he will always assist any new vendors who want to put their property for sale. I would not have been were I am without his help. He will be appreciated always and I thank him for his service and this includes Courtney Kennedy in the after sales office, who has been a tremendous help too. I thank the entire Chancellors office for their help and support. With kindest and respected regards.

Miss · 21 October 2025

★★★★★ 5/5

Google

Wonderful team , professional and always approachable regarding any doubts for letting. Thomas Smallwood and Lauren Jeffries was excellent and patience to clear my doubts throughout our the process. I am impressed and would recommend to my friends and family.

Neethu · 26 April 2024

★★★★★ 5/5

Trustpilot

Property management experience

As a tenant, I’ve really noticed the difference since Libby became the property manager in October. She keeps me updated, responds quickly, and makes sure any issues are resolved without unnecessary delays. Her professionalism and consistency make the whole renting experience far less stressful.

MJ · 21 November 2025

★★★★★ 5/5

Google

Charlotte has been very helpful and approachable throughout the whole process of finding a place and buying! Always happy to answer any questions that I have and very easy to talk to!

Erica · 24 August 2024

★★★★★ 5/5

Trustpilot

Aleksandra Szurek

Aleksandra Szurek, from Chancellor’s didcot branch. She was informative, caring and attention to detail when asked any questions was great. I wish her all the best in her future career with chancellor’s. Suhel and Dil.

Mr · 22 September 2026

★★★★★ 4/5

Google

Well presented, considerate and respectful. She definitely took her time to give answers to every questions that was asked. Thank you for your time and support.

Ayomide · 11 April 2026

★★★★★ 5/5

Google

Excellent service. Charlotte, Katherine and Chad did everything they could to get my parents moved as quickly as possible with clear communication.

Liz · 10 May 2026

★★★★★ 5/5

Trustpilot

Danielle was excellent from start to…

Danielle was excellent from start to finish, my property was literally empty for less than a month now it has a new tenant

Mr · 20 December 2025

★★★★★ 5/5

Google

Charlotte from Chancellors has been an absolute joy to deal with. And through what has previously been a stressful process (with other estate agents), Charlotte has been extremely helpful, polite, refreshingly honest and is extremely knowledgeable about the properties that Chancellors are marketing. Highly recommended, A+.

Alex · 24 October 2023

★★★★★ 1/5

Google

I called this company 2 weeks ago to enquire about a property. It took me several attempts to even get through to someone. Eventually after someone finally picked up the agent was clueless. He didn’t even know the property I was enquiring about. This was despite giving him a property reference from their own website! Unfortunately yesterday things didn’t improve. I am a chain free buyer looking to purchase a home immediately. I called to book viewings on 2 properties and experienced the same issue trying to make contact. Eventually I got through, but was informed that due to them being extremely busy it wouldn’t be possible to see any properties for 8 days! Despite informing them of my position, they were very disinterested. I was told to ‘keep trying to call them each day and maybe there will be a cancellation’! I could understand a little if the property market was boyant, however it is clear to see on Rightmove/Zoopla the majority of homes have been listed for several months. Many of these have also been subsequently reduced. This was the case for both properties we were interested in. By contrast, I contacted 2 other Agents who arranged viewings for me within 24 hours. We have today subsequently made an offer on one of them which we hope will be accepted imminently. So if you are selling a property, as a buyer I am extremely unimpressed with Chancellors. They clearly don’t have the staff to market your property properly, plus it doesn’t bode well for how they will be throughout the sales process. This is what ultimately made us discount both homes. I would therefore give them a miss!

Mike · 25 July 2024

★★★★★ 5/5

Trustpilot

Speedy, courteous and knowledgeable

The staff at Chancellors were very well informed and helpful. We were able to complete our house sale very quickly and the team were excellent at communicating with us every step of the way - we would thoroughly recommend Chancellors!

Ali · 21 November 2025

★★★★★ 5/5

Google

Rachel is an absolute superstar, very friendly, kind demeanour and happy to help. A true model employee and a value to the company!

Leon · 23 November 2024

★★★★★ 5/5

Google

Charlotte Morgan has been extremely helpful in my property search. She’s honest, friendly and proactive. She’s efficient, kind and focused. Charlotte stands out as the best agent I have dealt with in my search for properties to add to my portfolio. Many thanks indeed!

Samantha · 24 October 2023

★★★★★ 5/5

Google

Been looking to relocate to banbury for a few months and it took us a while to find the right place. Tom has been very patient with us and has really helped us through the whole process effectively and efficiently! Thank you Tom!

Chelsey · 24 October 2023

★★★★★ 5/5

Google

I give 5 stars because Shai and Theo they were always available to help me to find my house to rent that is suitable for me and my family. They never miss an appointment and always arrive in time. They are professional, kind and very helpful.

Mihaela · 8 September 2025

★★★★★ 5/5

Trustpilot

Ayesha,

Ayesha,worked really hard to help me,she did everything possible within her control Kept me informed,went out of her way to find out specific details of various properties

John · 5 October 2026

★★★★★ 5/5

Trustpilot

Great customer service by Charlotte

Charlotte has been great taking her time to show us around a property we wanted to view.

Norbert · 20 December 2025

★★★★★ 5/5

Google

Charlotte has been an absolute star throughout our hunt for a new family home. Phone calls, emails all replied to in a timely manner and even stayed late to accommodate a viewing. Her professionalism has been superb. Thank you!!

Richard · 28 November 2023

★★★★★ 5/5

Trustpilot

Great and reliable company

Great and reliable company. Isabelle is helpful and provides great communication for landlords

Mr · 21 January 2026

★★★★★ 5/5

Google

Thomas has been really helpful through the whole letting process. He has made it look so easy where in I was having so much trouble finding a house in Banbury over the past 30 days. Very good service. Highly appreciated.

Fahad · 24 October 2023

★★★★★ 5/5

Trustpilot

We were shown round by a helpful a nd…

We were shown round by a helpful a nd knowledgable agent who actively suggested properties we would be interested in and answered with our queries.

Clifford · 9 October 2026

★★★★★ 5/5

Google

It was an excellent service. Straight questions, kept professional and laudable

Muhammad · 10 June 2026

★★★★★ 1/5

Google

After failing to sell my HMO property, which was probably due to an over optimistic valuation, I decided to not sell and leave the property rented with the existing letting agents (not Chancellors). Chancellors then pestered me for a while by phone and email saying they could let out the these empty rooms. Their angle was that they had multiple people desperately looking for similar rooms to let but they didn’t have anything available. I asked why these people wouldn’t just go on the usual online platforms and potentially rent my rooms that way. I didnt get a reply. I then replied to their email with several similar HMO rooms on their site that were sat empty and asked why they had made the earlier claim? Again I did not get a reply, but thankfully they have stopped phoning and emailing me. Poor tactics.

Kevin · 11 July 2025

★★★★★ 5/5

Google

It was a pleasure to have Theo take us through the viewing process of the property. He was very professional and even offered to show us another property that wasn't scheduled on our viewing. I really appreciated the assistance from him.

Armiyawo · 15 September 2025