Trusted Agent profile · Cheltenham
Verified
★★★★★
922 reviews across 2 platforms
28, Bath Street, Cheltenham, GL50 1YA
Part of The Property Centre, Abbeymead, see every office.
The Property's office in Cheltenham, at 28, is rated 4.8 out of 5 across 922 reviews on two platforms, including 832 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards, one of six awards The Property won in 2026.
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The Trusted Agent 2026 results for The Property, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.
5/5
GoogleCheltenham Property Centre are the most hardworking, patient and efficient team that I have dealt with whilst selling a house. They are so knowledgeable and guided me through a difficult period for selling a house i.e. Brexit and the pandemic. They never put a foot wrong. Highly recommend their service.
Thanks for your review, Kate. It's great to have the team's hard work recognised.
5/5
GoogleBrilliant customer service from all of the staff at the property centre. I have viewed many times with them throughout our search and have always received excellent communication and informed knowledge.
Thanks for reviewing us, we're glad you've been pleased with our service.
5/5
GoogleLooking at moving to the area & recently viewed with Barney. Really friendly & much more knowledgeable than others agents we’ve seen houses with. Nothing was to much trouble. Would recommend.
Thanks for taking the time to write us a review, Henry. We appreciate that, when moving to a new place, it can be difficult knowing where best to buy, but Barney has exceptional knowledge both of the local property market and the different areas in and around Cheltenham and is only too happy to share that knowledge.
5/5
GoogleEveryone I dealt with, from viewing the property through to completion, were lovely and helpful. They provided regular updates and they happily chased proceedings for me even though I was the buyer not vendor. Thank you all for your excellent customer service.
Thanks for your great review, Melanie. We strive to make the process of buying a home as straightforward as possible and will pass your kind words on to the team.
5/5
GoogleI've enquired regarding a couple of different properties listed with The Property Centre in Cheltenham and each time the whole office has always been very professional. Rachel has always gone the extra mile to answer any queries promptly and efficiently and is a pleasure to deal with. Thank you.
Thanks for your lovely review, Lewis. We will pass your kind words on to Rachel and the rest of the Cheltenham team.
5/5
GoogleWhat can we say? Not only have The Property Centre sold our home during a global pandemic but they have been more than we knew we ever needed from an estate agent - always there at the end of the phone, from start to finish, and through the …
Thanks for your wonderful review, Emily!
1/5
TrustpilotI wish I had read these reviews before…
I wish I had read these reviews before picking an estate agent to sell our house and help us find somewhere to move into. They sold our house within 2 working days of it going on the market. However when it came to helping us to find a property that came on the market within our price range we received nothing. We know that houses came on the market within our price range and were advertised with them but we were not given the heads up about the property so we were unaware of any potential houses to buy or even view. We rang them at least 4 times and told them we had received nothing from them and we were told they would update the other branches of our property search but still nothing happened. Each time we called them we also found out that our details had not been updated. We have now come to a point where we have been priced out of the market and we need to withdraw from the sale of our house and pay the full amount to an estate agent who has only done half a job.
5/5
GoogleWe both old our house and brought our new property through Property Centre in different counties. Secured the price it was advertised at in less than a dozen viewings, with feedback provided on every viewing. Secured our purchase as first …
Thanks for your great review, Denise. We strive to make the process of selling your home and buying a new one as stress-free as possible and will pass your kind words on to Barney and the team.
5/5
GoogleA fantastic service from Oliver, Barney, Julian and the rest of the team. I have bought and sold a number of properties through The Property Centre Cheltenham and I have always receive a great service. Thank you, and I look forward to the next transaction with the team.
Thanks for your review, Jez. We're delighted you were pleased with our service and wish you all the best in your new home!
1/5
GoogleI used Property Centre to purchase a house. Barney the estate agent advised us that the seller was not in a chain but when it came to the day of completion, we found we were unable to move at the agreed time because there were some delays …
We’re sorry to hear you were unhappy with the service you received from us. However, we feel that we acted with honesty and transparency at all times. As a company, we pride ourselves on delivering the best possible customer experience and … More
5/5
GoogleWere very professional in dealing with our house purchase, making sure the whole process progressed in a timely manner and keeping us fully informed every step of the way.
We're glad you were pleased with our service and wish you lots of happiness in your new home.
5/5
GoogleThe whole Cheltenham Property Centre team have been exceptional since my initial online selling query. I sold and bought with them, and their tenacity and diligence for both …
Thanks for taking the time to write a review of our service, Lucy, we're glad you've been pleased with everything. Oli and his team do their very best to make sure things go as smoothly as possible and it's always nice when their hard work is appreciated :) Wishing you every happiness in your new home.
5/5
GoogleThanks for the involvement of the whole team. Barney was professional, thoughtful, always with good ideas, spontaneous and very confident. We collaborated very well.
5/5
GoogleThe whole team has been absolutely fantastic in communicating with us throughout the process.
5/5
GoogleRecently bought a house and as a first time buyer the folk at The Property Centre have been brill. They've kept us informed of the progress every step of the way and have been available to answer our questions whenever we've called. Thanks to all the team!
Thanks for your review, Sam. We appreciate how daunting the buying process can be for first-time buyers and try to make the process as stress-free as possible. Good luck in your new home!
5/5
GoogleHad an excellent experience here. Very helpful and expert staff! Can not recommend highly enough. Oliver is a fantastic estate agent and could not have been more professional in helping us.
5/5
GoogleHad a fantastic experience, they have exceptional attention to detail. Simon in particular was very knowledgeable and helpful during our viewing and I couldn't recommend the team enough!
That's great to hear, thanks for taking the time to review our service.
5/5
GoogleExcellent service very helpful all the way through the process
That's always good to hear, Sharon. Oliver and his team strive to make the process as easy as possible and it's always nice when their efforts are appreciated :) Thanks for taking the time to write us a review, we wish you lots of happiness in your new home.
5/5
GoogleI found everyone at the Property Centre very helpful and friendly. My main poc was Barney, who kept me informed of all progress; I got full feedback on viewings in a short timeframe and overall was exceptionally pleased. I’d recommend them to anyone (and already have-my neighbours have also used them!)
Thanks for reviewing our service, Helen. We strive to make the process of selling your home as straightforward as possible and will pass your kind words on to Barney and the team.
5/5
TrustpilotWorked with Simon
Worked with Simon - 5 stars
5/5
GoogleCheltenham Branch The Property Centre have been great with us! We are first time buyers, they helped us, supported us, held our hands when needed guidance …
Thanks for reviewing our service, Carmen, we're so glad you were pleased with everything. Our Cheltenham team works hard to make the buying process as easy as possible, and it's always nice when that's recognised. Wishing you lots of happiness in your new home.
5/5
GoogleHighly recommended. The service was professional and the marketing of the property was of the highest quality. We achieved a sale very quickly in a difficult market.
That's great to hear, Vanessa, thanks for taking the time to review our service. We're glad you were pleased with everything and we'll be sure to pass on your kind comments to our Cheltenham team
5/5
GoogleBarney and the whole team have been very communicative and helpful, going the extra mile to ensure that my sale went smoothly despite me living far away.
Thanks for taking the time to write a review of our service, Dan. We appreciate the stresses involved in selling a property and strive to communicate well with all parties involved to ensure the sale completes as quickly and easily as possible. We'll be sure to pass on you comments to the team and wish you all the best.
5/5
GoogleI deal with a number of Property Agents. This firm is outstanding. The Manager, Oliver Davis and his whole team are simply following every action. From marketing, obtaining an acceptable offer and very importantly, following through to …
Many thanks for your great review, Paul. As a Company, we pride ourselves on our excellent communication and it’s great to have that recognised. Your kind words will be passed on to Oliver and the team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: The Property, Cheltenham won Platinum; The Property, Taunton won Gold; The Property, Abbeymead won Gold; The Property, Stroud won Trusted Agent; The Property, Quedgeley won Trusted Agent; The Property, Gloucester won Trusted Agent.
Send The Property Centre a message.
