Trusted Agent profile · Cheltenham

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The Property Centre Cheltenham reviews

★★★★★ Excellent

923 reviews across 2 platforms

28, Bath Street, Cheltenham, GL50 1YA

Part of The Property Centre, see every office.

The Property's office in Cheltenham, at 28, is rated 4.8 out of 5 across 923 reviews on two platforms, including 832 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards, one of six awards The Property won in 2026.

Google logo

5.0 / 5

832

Reviews on Google

This office

Trustpilot logo

91

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for The Property, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

ESTAS

Industry awards

The Property Cheltenham is among the ESTAS 2026 winners.

  • GoldESTAS 2026: Sales, Southern (Berks, Buck, Gloc, Ox)
  • WinnerESTAS 2026: RAN Agent of the Year
  • Best in CountyESTAS 2026: Gloucestershire, Sales
  • Best in PostcodeESTAS Best in Postcode 2026: GL51, Sales

ESTAS winner in three years: 2026, 2025, 2023.

ESTAS awards by year, 2025 to 2023
  • 2025 1 Best in Postcode ESTAS 2025 winners

    • Best in PostcodeESTAS Best in Postcode 2025: GL50, Sales
  • 2023 1 Best in Postcode ESTAS 2023 winners

    • Best in PostcodeESTAS Best in Postcode 2023: GL50, Sales & Lettings (Landlords)

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

EA Masters

The Property Cheltenham won awards at EA Masters in one year, most recently 2022.

EA Masters winner in one year: 2022.

EA Masters by year, 2022

Source: EA Masters winners lists, as published, linked by year.

Reviews

Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.

5/5

Google

Rechay welcomed me warmly and was informative and polite. She did not evade the difficult questions and happy to go the extra mile.

Louise · 17 October 2025

Agent replied · 23 October 2025

Thank you for such a lovely review Louise :)

5/5

Google

Great experience, sold my house ,everything was taken care of iv now moved to my new property, thankyou property centre..

Diane · 14 November 2025

Agent replied · 14 May 2026

Amazing to hear you had such a great experience Diane, thank you for leaving such a lovely review. We wish you the best in your new property :)

5/5

Google

Barney from start all of the way through to finish was honestly 5* out of 5! If I could rate it any higher I would. …

Dom · 16 September 2025

Agent replied · 16 September 2026

Thank you so much for your amazing feedback Dom! We're thrilled to hear that Barney and the team provided such a five-star experience throughout your property sale. Wishing you all the best in your next chapter!

5/5

Google

Booked a viewing through the property centre Cheltenham had a wonderful experience as the first time dealing with them, Kym was very informative and friendly wouldn’t hesitate to use them again in the near future if needed :)

Adele · 22 June 2022

Agent replied · 21 June 2024

Thanks for taking the time to leave us a review, Ann. We will pass your kind words on to Kym and the team.

5/5

Google

Upon the first viewing of the property it was clear that Rachel was far more knowledgeable than other estate agents we had met. She was incredibly friendly and happy to answer all our questions. …

Chloe · 30 September 2022

Agent replied · 21 June 2024

Thanks for taking the time to leave us a review, Chloe. We will pass your kind words on to Rachel and the team.

5/5

Google

Fantastic experience all the way through. The team were helpful and knowledgeable and made the whole process a lot less stressful than I expected. Nat was really professional from start to finish. Would happily recommend!

Ted · 30 September 2022

Agent replied · 21 June 2024

Thanks for taking the time to leave us a review, Ted. We will pass your kind words on to the team.

5/5

Google

I’ve been very happy with Barney and the service provided, you’ve been very proactive as you said you would be when we first met. …

Steve · 16 September 2025

Agent replied · 16 September 2026

Thanks for choosing us to sell your property, Steve, and for taking the time to review Barney's service. We appreciate your kind comments and will be sure to pass them on.

5/5

Google

I just want to say a massive thank you to Rachel, who was so friendly and helpful in our search. We ended up buying in another city, but in our 9 month long search she was our favourite agent by miles :)

Cameron · 30 September 2021

Agent replied · 21 June 2024

Thanks for your lovely review, Cameron. We wish you all the best in your new home and will pass your kind words on to Rachel.

5/5

Google

The Property Centre Cheltenham were great to work with and always had great communication. Thanks for helping with the sale of my house.

David · 30 September 2023

Agent replied · 21 June 2024

Thanks for choosing The Property Centre to sell your house, David, and for taking the time to review our service. Oli and our Cheltenham team work hard to make the selling process as easy as possible and it's always nice when that's recognised. Wishing you all the best for 2023.

5/5

Google

We've just sold a home using The Property Centre in Cheltenham. Everyone we dealt with was professional, responsive and helpful. Particular shout out to Barney who was our main point of contact and was hugely supportive when things in our …

Michael · 30 September 2021

Agent replied · 21 June 2024

Thanks for your review, Michael. We strive to make the process of selling your home as straightforward as possible and will pass your kind words on to the team.

5/5

Google

Oliver and the team were excellent from the start to completion. Always available to give advice, and very prompt with responses. I will be recommending the Property Centre to any of our friends who are on the move in the future.

CLaire · 30 September 2021

Agent replied · 21 June 2024

Thank you for your great review, Claire.

4/5

Google

Barney was really good in keeping us up to date on every single step of the process. Great communication and fast replies.

Mirko · 30 September 2023

Agent replied · 21 June 2024

Thanks Mirko. Barney is passionate about communicating well, and strives to keep his clients fully updated throughout the process, but it's always nice when his efforts are appreciated :) Thanks for taking the time to write us a review, we hope you're very happy in your new home.

5/5

Google

Shown round a property today in Bishops Cleeve by Clare. She was very welcoming, knowledgeable and gave me time to look round without feeling rushed many thanks

Julie · 14 August 2025

Agent replied · 14 May 2026

Amazing to hear you had such a positive experience with Clare, thank you for leaving such a positive review too :)

5/5

Google

Barney and the team in Cheltenham have been amazing in helping with the sale of my parents home. We live abroad and the whole process has been seamless. Great communication throughout. Would recomment

Lyndsey · 30 September 2022

Agent replied · 21 June 2024

Thank you for your review, your kind words will be passed on to Barney and the team.

5/5

Google

Throughout our sale process, Barney Jackson and the team at the Property Centre Cheltenham provided exceptional customer service and were a pleasure to work with, making the whole process very smooth and efficient.

David · 30 September 2022

Agent replied · 21 June 2024

Many thanks for your review, David. We'll pass your kind words on to Barney and the team.

5/5

Google

We had 3 agents look at our property before putting our house on the market. The Property Centre were easily the warmest, friendliest and most professional. We're glad we went with them as their high standards continued throughout our sale.

Lee · 30 September 2021

Agent replied · 21 June 2024

Thank you for your review, Lee. As a Company, we pride ourselves on our excellent communication and it’s great to have that recognised.

5/5

Google

Many thanks to Barney and the team for a first class service when selling my property. I was kept fully informed throughout the process and it was completely stress free from start to finish. I can’t recommend them highly enough.

Coralie · 30 September 2021

Agent replied · 21 June 2024

Thanks for your review, Coralie. We strive to make the process of selling your home as straightforward as possible and will pass your kind words on to the team.

5/5

Google

She was, lovely nice conversation and friendly.

Omoruyi · 11 February 2026

Agent replied · 11 May 2026

Thanks for such a kind review :)

5/5

Google

Great and dedicated service provided by Rechay Richardson from The Property Centre. A fab experience and looking forward to what comes next.

Jorge · 25 September 2025

Agent replied · 23 October 2025

Thank you for the great review Jorge :)

5/5

Google

Highly recommend. Great team. We are really appreciate their efforts, especially Hannah whom helped to move our case forward. Thank you

Tamas · 30 September 2023

Agent replied · 21 June 2024

Thanks for taking the time to review us, Tamas, we're glad you've been pleased with our service. We'll be sure to pass on your kind comments to Hannah and our Cheltenham team and wish you the very best in your new home.

5/5

Google

Many thanks to Barney and the rest of the team for all their hard work getting our sale over the line.

R · 22 September 2023

Agent replied · 22 September 2026

Thanks for taking the time to write a review, Richard. We're glad you've been pleased with Barney's service and will pass on your kind comments to him and the team.

5/5

Google

Fantastic service from the Property Centre, have used a couple of other agents in the past but would now put everything through these guys as they were honest, professional and secured a great sale for me. Barney Jackson was a pleasure to deal with.

Julian · 30 September 2020

Agent replied · 21 June 2024

Thank you for taking the time to leave your review, Julian. We strive to build lasting relationships with our customers and are always happy when they recommend us to others.

5/5

Google

We bought a house with Propery Centre, to be precise with Barney Jackson. He showed us the house which would excatly fit our preferences. We had a complicated chain and Barney is the reason everything went through: he checked with solicitors, kept all the parties updated and was very friendly and professional.

Ekaterina · 30 September 2023

5/5

Google

It was a fabulous journey with the property centre in Cheltenham. The correspondent was quick to reply to any queries I had.

Murugesu · 14 September 2025

Agent replied · 14 May 2026

Thank you for your review Murugesu :)

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about The Property Centre Cheltenham

Has The Property Centre won any awards?

Yes. The Property Centre won Platinum in The Trusted Agent 2026 awards. It also won Gold for Sales in Southern (Berks, Buck, Gloc, Ox) and RAN Agent of the Year at the ESTAS 2026 awards, and 5 other industry awards since 2022.

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