Trusted Agent profile · Cheltenham

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The Property Centre Cheltenham reviews

★★★★★ Excellent

923 reviews across 2 platforms

28, Bath Street, Cheltenham, GL50 1YA

Part of The Property Centre, see every office.

The Property's office in Cheltenham, at 28, is rated 4.8 out of 5 across 923 reviews on two platforms, including 832 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards, one of six awards The Property won in 2026.

Google logo

5.0 / 5

832

Reviews on Google

This office

Trustpilot logo

91

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for The Property, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

ESTAS

Industry awards

The Property Cheltenham is among the ESTAS 2026 winners.

  • GoldESTAS 2026: Sales, Southern (Berks, Buck, Gloc, Ox)
  • WinnerESTAS 2026: RAN Agent of the Year
  • Best in CountyESTAS 2026: Gloucestershire, Sales
  • Best in PostcodeESTAS Best in Postcode 2026: GL51, Sales

ESTAS winner in three years: 2026, 2025, 2023.

ESTAS awards by year, 2025 to 2023
  • 2025 1 Best in Postcode ESTAS 2025 winners

    • Best in PostcodeESTAS Best in Postcode 2025: GL50, Sales
  • 2023 1 Best in Postcode ESTAS 2023 winners

    • Best in PostcodeESTAS Best in Postcode 2023: GL50, Sales & Lettings (Landlords)

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

EA Masters

The Property Cheltenham won awards at EA Masters in one year, most recently 2022.

EA Masters winner in one year: 2022.

EA Masters by year, 2022

Source: EA Masters winners lists, as published, linked by year.

Reviews

Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.

5/5

Google

Brilliant service from start to finish and really helped us navigate a tricky market through to a successful sale. Marketing material they produced was so good and really helped attract viewings and “sell” our house. Would not hesitate to recommend them and thanks so much!

Joanna · 22 September 2024

Agent replied · 21 June 2024

Thanks for your review of our service, Joanna. The team works exceptionally hard to achieve a successful sale whilst making the process throughout as easy as possible, and we appreciate your kind comments and recommendation.

5/5

Google

The Property Centre have been brilliant from first looking for properties on the website to making an enquiry and viewing properties. We were able to view at the weekend which suited us well compared to other agents and staff have all been friendly and knowledgeable.

Leah · 22 September 2024

Agent replied · 21 June 2024

Thanks for your kind comments, Leah, we appreciate you taking the time to write us a review. We've been happy to help you on your house buying journey and wish you good luck and happiness in your new home.

5/5

Google

Friendly and professional team.

Mandy · 14 January 2026

Agent replied · 14 May 2026

Thanks for reviewing us Mandy :)

5/5

Google

Oliver and the team did a great job, made my move as stress free as it could have been. Many thanks to Oliver and his team.

Alan · 30 September 2022

Agent replied · 21 June 2024

Many thanks for your review, Alan.

5/5

Google

Fantastic team who all were really helpful throughout the whole process of selling our previous property.

Andy · 16 September 2025

Agent replied · 16 September 2026

Thank you for your review Andy :)

5/5

Google

My experience of The Property Centre has always been excellent. I have bought and sold through them a few times and would not go elsewhere. This time I had the pleasure of dealing with the Cheltenham office and with Oliver and he was …

Nicola · 22 September 2024

Agent replied · 21 June 2024

Thanks for your review, Nicky. Oliver and his team pride themselves on giving an exceptional service and your kind comments are much appreciated.

5/5

Google

PC kept me informed on a regular basis and were always able to answer any questions that they had not already accounted for, I say that because I was well informed throughout the process and most questions had already been accounted for in …

Happy45rm · 22 September 2024

Agent replied · 21 June 2024

Thanks for taking the time to write us a review. We appreciate you recommending our service and wish you every happiness in your new home.

5/5

Google

Thank you to all the staff at the property centre for all your hard work! from the beginning to end you’ve been great, thank you Barney for coming out to do the valuation you was polite and friendly and not pushy at all like other competitors! And a massive thank you to Oliver for your daily support!

Millie · 30 September 2022

5/5

Google

We have used the Property Centre for renting and also selling property. Oliver Davis has been exceptionally helpful and professional and is very pro-active. …

D · 30 September 2022

Agent replied · 21 June 2024

Thanks for your great review, D. We will pass your kind words on to Oliver and the team.

5/5

Trustpilot

Roisin was very knowledgeable about the…

Roisin was very knowledgeable about the property and helpful with my questions. Very happy with the whole team.

Julia · 7 February 2025

5/5

Google

Iv no words for this company, they are the best Can't fault them at all...

Tina · 16 September 2025

Agent replied · 16 September 2026

Thanks for your kind comments about our service, Tina. We strive to give all our clients an exceptional service and it's always nice when our efforts are appreciated. Thanks for taking the time to write us a review, we wish you lots of happiness in your new home.

5/5

Google

Easy communication with all staff members, efficient, respond to queries quickly, would recommend. Thank you.

Eva · 16 September 2025

Agent replied · 16 September 2026

Thank you for your kind review Eva :)

5/5

Google

Thoroughly professional from beginning to end. Excellent communication and felt supported through the whole journey.

Jeremy · 16 September 2025

Agent replied · 16 September 2026

Thank you for your review Jeremy :)

5/5

Google

All the staff were very helpful and very professional. Special thanks to Natalie.

Jay · 22 September 2023

Agent replied · 21 June 2024

Thanks for the feedback, Jay. We're glad you've been pleased with our service and will be sure to pass on your comments to Natalie and our Cheltenham team. Wishing you lots of happiness in your new home.

5/5

Google

Great service by this team. Ella showed us around properties and Jamie valued our house so we could confidently come to a decision.

Skelton · 14 June 2025

Agent replied · 14 May 2026

Thank you for your review Ned :)

5/5

Google

My house purchase was very smooth just because of Samantha in the property centre. She helped us and gave full support throughout the journey. Being a first time buyer, I had so many questions and Samantha was kind enough to answer them patiently either by calls or emails. I strongly recommend The Property Centre in Cheltenham.

Antony · 30 September 2022

5/5

Google

I can not thank Rachel and the whole team enough. I've had an experience from hell with my solicitors and mortgage broker but everyone at the property centre helped so much and made it all possible. So happy I had them with me along the way to talk to on the daily and keep me sane

Tara · 30 September 2022

5/5

Google

Oliver and the team offered support throughout our recent sale. Excellent communication and we always got a reply immediately to emails and phone calls.

Nicky · 30 September 2022

Agent replied · 21 June 2024

Thanks for your great review, Nicky! We strive to make the process of selling your home as straightforward as possible and will pass your kind words on to the team.

5/5

Google

The agent was wonderful and she took her time and explained everything to us

Eunice · 16 September 2025

Agent replied · 16 September 2026

We're glad you've been pleased with our service, Eunice, and hope you're very happy in your new home.

5/5

Google

Rechay Richardson, very informative and very helpful in looking at property

Curtis · 14 October 2025

Agent replied · 14 May 2026

Thank you for your review Curtis :)

3/5

Trustpilot

Taken in by sales pitch of being the…

Taken in by sales pitch of being the agent selling houses just like ours for the highest price locally. Overvalued our house and put bigger houses on market for same price within a mile at same time. The process of booking viewings is just to book them in without checking with you, then if you tell them you can’t do that time they don’t seem to make much effort to re-book. Multiple people doing viewings and not knowing key details about the house. Everyone was very pleasant on the phone but I felt they were just telling me what they thought I wanted to hear rather than honest guidance. After months on the market we changed agent and sold within 10 days with better marketing, more flexible viewings (evenings and bank hols) and an effort made to book viewings when we could actually accommodate. Overall, just not the right agent for us and I wish I had read a review like this before we signed. Probably fine if your property is empty and you don’t mind when viewings happen or who you deal with.

Rebecca · 6 June 2024

5/5

Google

The team at The Property Center were great. We bought a house through them and they were always available to answer our questions and arrange viewings. They helped move the purchase on and were quick to answer queries and chase relevant parties on our behalf. We would highly recommend them! Thanks for all your help

Cynneth · 30 September 2022

5/5

Google

From initial enquiry, Simon was genuine, friendly and professional. He knew each property well and took care to answer our numerous questions. …

Kate · 30 September 2022

Agent replied · 21 June 2024

Thanks for your great review, Kate! We'll pass your kind words on to Simon and the team.

5/5

Google

Great house viewing tour by Rechay, very friendly and informative. Thanks very much.

Sina · 16 September 2025

Agent replied · 11 January 2025

Thanks for your kind comments about Rechay's service, Sina, and for taking the time to write us a review. We're pleased you enjoyed the viewing and found it useful.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about The Property Centre Cheltenham

Has The Property Centre won any awards?

Yes. The Property Centre won Platinum in The Trusted Agent 2026 awards. It also won Gold for Sales in Southern (Berks, Buck, Gloc, Ox) and RAN Agent of the Year at the ESTAS 2026 awards, and 5 other industry awards since 2022.

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