Trusted Agent profile · Cheltenham
★★★★★
226 reviews across 2 platforms
7-9 Bath Road, Cheltenham, GL53 7HG, GL53 7HG
RA Bennett & Partners's office in Cheltenham, at 7-9 Bath Road, is rated 4.1 out of 5 across 226 reviews on two platforms, including 159 Google reviews rated 4.7.
Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.
5/5
GoogleRA Bennett team at Cheltenham have been well organised and helpful every step of the way from helping us find a property to making it an easy move. Would definitely recommend signing on with the agency!
Many thanks for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
5/5
GoogleMy elderly parents have recently used this agent as both tenants and landlords. Ellouise, our assigned lettings agent, has been approachable, informative and supportive, regularly keeping us up to date either by phone, text or email. I would thoroughly recommend the services they provide.
Thank you for taking the time to leave us this tremendous 5* review and recommendation Elizabeth Chirgwin. Kind regards, Lucy, Customer Relations.
5/5
GoogleEllouise and India did a great job finding tenants for my mother’s flat. They kept me informed and updated on the viewings and helped us make a decision on which prospective tenants to choose. They have both been very professional and I would definitely recommend RA Bennett
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation Jean! Kind regards, Lucy, Customer Relations.
1/5
Trustpilotworst experience ever i had .Dont…
worst experience ever i had .Dont believe the letting negotiators word they are lying , different negotiators are telling different things , they have no policies basically they only focus on how to lute money from customer pockets, according to their mood they will charge different amounts They are charging more rent in stratford than other letting agents and giving poor service including property maintaince, if anybody occupying their property should notice and take photographs of any damage or colour change before inn,when we are moving TDS complaint they will provide manipulated invoice so be careful , They are charging more reletting fees than other letting agents not at all recommended
5/5
GoogleEllie made the whole process really easy. Always got back to me with any queries really quickly and was lovely to deal with.
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleExcellent service from Sophie and the team. Kept me informed throughout the process.
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
4/5
GoogleDealt with Oliver Triber and was very professional throughout, very pleased with the service provided
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
5/5
GoogleMade contact with Izabela from Bennetts today for the first time and she was friendly and understanding of my need to hopefully sell my property asap. Within a few hours of seeing her all preliminary documents were e mailed over to me. Very impressed so far and fingers crossed!
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleHave just sold our house and couldn’t have asked for better service. Achieved the price we needed. Erling and Jack kept us informed throughout the process. 100% can recommend.
Hi Katy, thank you for your wonderful 5* review of our R. A. Bennett team in Cheltenham. It is great to read that you could not have asked for a better service and that you would recommend us 100%. I will make sure your kind words are passed onward to Erling and Jack. Kind regards, Scott.
5/5
GoogleVery professional and very polite, a pleasure to deal with.
Hello Nathan, Thank you so much for your wonderful 5* review! We're delighted to hear that you … More
5/5
GoogleSophie and Kristina did a great job in helping and pushing through my purchase. Great bonus was to see that Kristina and Sophie wanted to make things work for both buyer and seller instead of telling the buyer off every time there was a problem and that is what made the deal happen in the end. Big thanks
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
TrustpilotGreat Agents
Amazing company that helped us so much. Lauren was brilliant showing us round, and Penny really helped with the handover between landlord and agents. Thank you all so much you were super
5/5
GoogleI recently had the pleasure of working with Ellouise from RA Bennet and I couldn't be happier with the experience. From start to finish, Ellouise demonstrated professionalism, expertise, and genuine care that truly set her apart.
Fantastic to see another 5* review for our local team and read your wonderful comments! I shall make sure the local team are made aware. Best wishes, Scott @ Customer Care.
5/5
GoogleA fantastic fast move around for myself with no issues . Couldn’t have done it without the two superstars Ellouise and Terri a big THANKYOU to both of you
Thank you for taking the time to leave us your 5* review Kenzie! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
1/5
GoogleThe service from RA Bennett was a great contributor to the fact that I, as a cash buyer, decided to withdraw from the sale. Their communication was inadequate and continued to be so even after I raised serious concerns about the sale. When I did speak to them they were nice and friendly. I can't fault that. However I was left very disappointed with the overall experience.
Hi Frazer, I am sorry you feel this way, however, I would like to invite you to contact us via review@countrywide.co.uk. to allow us to understand further your rating and comments. Kind regards, Scott (Customer Relations Team)
4/5
GoogleDealt with Jasmine Cole, efficient and pleasant to deal with. Would recommendPositiveResponsiveness, Quality, Professionalism
Thank you for your lovely review and recommendation. Best wishes, Lucy, Customer Relations.
1/5
GoogleVery rude over the phone, refused to give names.
Hello Lee, Thank you for sharing your feedback with us. I'm sorry to hear about your … More
1/5
TrustpilotThey use very shady business practises
They use very shady business practises. They tell local builders how much you have offered so that they offer higher. the builders will then do the place up then sell it back through them and they can get more commission. Very dirty practises I would avoid.
5/5
GoogleWe received excellent service from all at RA Bennett. There communication at all levels of the process was superb. Feedback after each viewing was prompt and honest. I would highly recommend them to anyone wishing to sell or rent there property.
Thank you for your excellent recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotRA Bennett team was so helpful in…
RA Bennett team was so helpful in finding a property to rent amidst the busy Leamington. The team Penny, Lily, and Lauren were super helpful and professional. Keep shiningTeam RA Bennett!
5/5
GoogleI am with R A Bannett for my last hous renting. I find the team very supporting and alwyas ready to help on any issues. I woul like to thank all the members for their support duiring my stay.
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleKristina, Sophie & Adam were spot on and extremely helpful. Would recommend.PositiveProfessionalism
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotSo helpful and courteous
So helpful and courteous Thank you so much especially to Ellouise who has been absolutely amazing at helping us with our rental property. We're just in the process of changing over tenants and the whole process from marketing to inspection of the property and making arrangements with the new tenants has been seamless. I hope we will continue a long term landlord-agency relationship.
5/5
GoogleAlthough I found a property through a different agent in the end RA Bennett were the most helpful agent I dealt with. I'll definitely be using them when moving in the future
Many thanks Georges Messam for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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