Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy partner and I sold a property with RA Bennett and were very impressed with the service and professionalism, from Erling’s first visit, to the quality of photography, to the very efficient and supportive Kristina who we dealt with throughout the sale. Having has less than positive experiences with other Cheltenham estate agents while trying to buy, we found RA Bennett a cut above the rest.
Emma · 25 October 2019
Agent replied · 23 October 2024
Hi Emma, many thanks for your wonderful 5* review. Delighted you had such a positive and professional team at RA Bennett in Cheltenham. Best wishes, Tracey.
★★★★★ 5/5
GoogleRA Bennett Cheltenham My experience with this estate agency very good personally and it is not the only time I have chosen to ask for their professional services and recommend you buy or sell through them.
Janet · 24 October 2023
Agent replied · 23 October 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleReally friendly staff and a brilliant experience renting with RA Bennet. They go the extra mile in customer service and genuinely care. I would highly recommend.
Laura · 26 April 2024
Agent replied · 23 October 2024
Laura Yoga many thanks for your amazing recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotAbove and beyond all expectations
The team at Stratford Upon Avon went above and beyond all expectations. Although acting for their own client, they tried their very best to help push my own private sale through. I would not hesitate to recommend them and believe they are above average estate agents.
SG · 4 October 2019
★★★★★ 1/5
TrustpilotDysfunctional with no complaints system
This Estate Agent does careful market appraisals but the offers rarely match the market value and communication is generally poor (mainly phone) and the complaints system non-existent.
Probably the underlying cause is a conflict of interest between providing mortgages and serving the sellers' best interest.
EKD · 26 November 2024
★★★★★ 5/5
TrustpilotGreat service
So happy, great and reliable service
Kehinde · 25 January 2026
★★★★★ 5/5
TrustpilotVery friendly and professional staff Ollie
Ollie, the agent who showed us around one of their rental properties, has been the most friendly and professional agent we’ve ever seen. He answered all my questions, including some difficult ones, beyond my expectation and helped us understand the property and the area better. He has made the whole viewing experience very enjoyable.
Lilin · 20 June 2024
★★★★★ 5/5
GoogleKristina and Sophie and their team have gone above and beyond to help me sell my house and was in constant contact with the estate agent in buying from. I can’t thank them enough and will be forever grateful. You will not be disappointed.
Jai · 24 October 2022
Agent replied · 23 October 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEllouise at Bennett’s has been incredibly helpful getting a rental project of ours off the ground, she really has gone above and beyond, can’t thank her and the team enough!
Rebecca · 28 November 2023
Agent replied · 23 October 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSophie and her team were excellent in helping us in our recent purchase. Thank you!
Katherine · 24 October 2023
★★★★★ 5/5
TrustpilotWhat a fantastic team and service from
What a fantastic team and service from
RA Bennett’s in Stratford Upon Avon
Thank you for making our dream come true
With regard to buying our beautiful thatched house, will strongly recommend
The 5 * team .
Geoff · 13 January 2025
★★★★★ 5/5
GoogleHad 10/10 service from Terri Chapman - excellent customer service and very knowledgeable - highly recommend.
Peter · 25 July 2024
Agent replied · 23 October 2024
Many thanks for your marvellous 5* review and recommendation Peter. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleDreadful people..very poor service..on every level...do not use these people..they evidently have an army of friends saying how great they are which is simply not true...doubtless this branch will close...proving what a mendacious lot all these people actually are...they are useless..a loud sounding nothing...the man in charge should be ashamed and exposed as the liar he undoubtedly is
Roger · 25 October 2018
Agent replied · 23 October 2024
I'm sorry to hear that this was your experience, but we do appreciate your comments. If you would like to discuss this in more detail at all please email us at review@countrywide.co.uk.
Kind Regards,
Sarah
★★★★★ 5/5
GoogleWe had efficient and quick service when needing a probate valuation. Very polite and helpful staff (Simeon Axon)
Rachel · 26 May 2024
Agent replied · 23 October 2024
Thank you for your excellent 5* review Rachel Reilly. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotAvoid at any cost
Please avoid this agent at any cost. We had the most traumatising experience after the tenancy check out with several false claims made. Totally unprofessional.
Vir · 23 May 2025
★★★★★ 5/5
GoogleA professional and proactive agent who were fantastic during our property search. I can’t sing Sophie’s praises highly enough - she is everything a good Estate Agent needs to be. Friendly, professional, communicative and genuinely helpful. She’s a huge asset to RA Bennett’s! Thank you :-)PositiveResponsiveness, Professionalism
Caroline · 24 October 2021
Agent replied · 23 October 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleShaun Jones helped us with our mortgage and sorted a really good deal. We had loads of conversations and we made changes and he was happy and supportive throughout. Really good to deal with and would highly recommend!
Alex · 24 October 2022
Agent replied · 23 October 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotDo they want to sell houses?
I tried to book a viewing via this company’s Stratford office today. I seriously wonder if they actually had the property to view. If they do, they are letting down their sellers badly. We are cash buyers and, whilst I appreciate they need to make sure we have funds, their off hand and intrusive questioning was annoying and inappropriate. As house buyers we will take our custom elsewhere.
Elizabeth · 16 November 2022
★★★★★ 4/5
TrustpilotI feel supported very well by Jessica…
I feel supported very well by Jessica who has checked in on me and has been kind and helpful about my situation and my rental journey.
Madeleine · 21 March 2025
★★★★★ 5/5
TrustpilotChloe is responsive and efficient
Chloe is responsive and efficient. Far better than any other agent I have dealt with at any other agency. Most agencies have closed during covid and don’t bother returning calls!
Claire · 28 January 2021
★★★★★ 5/5
GoogleIt has been a pleasure interacting with RA Bennett recently -- special thanks must go to Sophie, who has been super as a proactive, knowledgeable and supportive sales negotiator. The rest of the team has also been very friendly. Many thanks.PositiveResponsiveness, Professionalism
Henry · 24 October 2021
Agent replied · 23 October 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleEllie was an absolute pleasure to work with, promptly finding us a new tenant for our bungalow and keeping us fully informed throughout the process. Ellie is a true professional.
Tim · 24 October 2020
★★★★★ 1/5
TrustpilotPlease do not take property from RA…
Please do not take property from RA Bennet. They will go above and beyond prior to the home being rented out. Carefully read the agreement, paying particular attention to the small print. They are famously pricey and have a lot of hidden expenses. I'm shocked. They are pilfering from regular tenants.
Josofine · 18 December 2023
★★★★★ 5/5
GoogleSophie, Kristina and the Team were extremely helpful and efficient throughout the entire process. They were easily contactable and kept me up to date and provided an excellent service. I would recommend RA Bennett. Thanks for all your help!PositiveResponsiveness, Professionalism
Bernie · 24 October 2021
Agent replied · 23 October 2024
Hi Bernie thank so much for your glowing 5* review and recommendation. We really appreciate it! Best wishes Graham @ Customer Relations
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