Trusted Agent profile · Cheltenham

RA Bennett & Partners Cheltenham Sales reviews

4.1

★★★★★ Great

226 reviews across 2 platforms

7-9 Bath Road, Cheltenham, GL53 7HG, GL53 7HG

RA Bennett & Partners's office in Cheltenham, at 7-9 Bath Road, is rated 4.1 out of 5 across 226 reviews on two platforms, including 159 Google reviews rated 4.7.

Google logo

4.7 / 5

159

Reviews on Google

This office

Trustpilot logo

67

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Cheltenham office, from every platform, shown as written. First names only.

5/5

Google

My partner and I sold a property with RA Bennett and were very impressed with the service and professionalism, from Erling’s first visit, to the quality of photography, to the very efficient and supportive Kristina who we dealt with throughout the sale. Having has less than positive experiences with other Cheltenham estate agents while trying to buy, we found RA Bennett a cut above the rest.

Emma · 25 October 2019

Agent replied · 23 October 2024

Hi Emma, many thanks for your wonderful 5* review. Delighted you had such a positive and professional team at RA Bennett in Cheltenham. Best wishes, Tracey.

5/5

Google

RA Bennett Cheltenham My experience with this estate agency very good personally and it is not the only time I have chosen to ask for their professional services and recommend you buy or sell through them.

Janet · 24 October 2023

Agent replied · 23 October 2024

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Really friendly staff and a brilliant experience renting with RA Bennet. They go the extra mile in customer service and genuinely care. I would highly recommend.

Laura · 26 April 2024

Agent replied · 23 October 2024

Laura Yoga many thanks for your amazing recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Above and beyond all expectations

The team at Stratford Upon Avon went above and beyond all expectations. Although acting for their own client, they tried their very best to help push my own private sale through. I would not hesitate to recommend them and believe they are above average estate agents.

SG · 4 October 2019

1/5

Trustpilot

Dysfunctional with no complaints system

This Estate Agent does careful market appraisals but the offers rarely match the market value and communication is generally poor (mainly phone) and the complaints system non-existent. Probably the underlying cause is a conflict of interest between providing mortgages and serving the sellers' best interest.

EKD · 26 November 2024

5/5

Trustpilot

Great service

So happy, great and reliable service

Kehinde · 25 January 2026

5/5

Trustpilot

Very friendly and professional staff Ollie

Ollie, the agent who showed us around one of their rental properties, has been the most friendly and professional agent we’ve ever seen. He answered all my questions, including some difficult ones, beyond my expectation and helped us understand the property and the area better. He has made the whole viewing experience very enjoyable.

Lilin · 20 June 2024

5/5

Google

Kristina and Sophie and their team have gone above and beyond to help me sell my house and was in constant contact with the estate agent in buying from. I can’t thank them enough and will be forever grateful. You will not be disappointed.

Jai · 24 October 2022

Agent replied · 23 October 2024

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Ellouise at Bennett’s has been incredibly helpful getting a rental project of ours off the ground, she really has gone above and beyond, can’t thank her and the team enough!

Rebecca · 28 November 2023

Agent replied · 23 October 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Sophie and her team were excellent in helping us in our recent purchase. Thank you!

Katherine · 24 October 2023

5/5

Trustpilot

What a fantastic team and service from

What a fantastic team and service from RA Bennett’s in Stratford Upon Avon Thank you for making our dream come true With regard to buying our beautiful thatched house, will strongly recommend The 5 * team .

Geoff · 13 January 2025

5/5

Google

Had 10/10 service from Terri Chapman - excellent customer service and very knowledgeable - highly recommend.

Peter · 25 July 2024

Agent replied · 23 October 2024

Many thanks for your marvellous 5* review and recommendation Peter. Best wishes, Lucy, Customer Relations.

1/5

Google

Dreadful people..very poor service..on every level...do not use these people..they evidently have an army of friends saying how great they are which is simply not true...doubtless this branch will close...proving what a mendacious lot all these people actually are...they are useless..a loud sounding nothing...the man in charge should be ashamed and exposed as the liar he undoubtedly is

Roger · 25 October 2018

Agent replied · 23 October 2024

I'm sorry to hear that this was your experience, but we do appreciate your comments. If you would like to discuss this in more detail at all please email us at review@countrywide.co.uk. Kind Regards, Sarah

5/5

Google

We had efficient and quick service when needing a probate valuation. Very polite and helpful staff (Simeon Axon)

Rachel · 26 May 2024

Agent replied · 23 October 2024

Thank you for your excellent 5* review Rachel Reilly. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Avoid at any cost

Please avoid this agent at any cost. We had the most traumatising experience after the tenancy check out with several false claims made. Totally unprofessional.

Vir · 23 May 2025

5/5

Google

A professional and proactive agent who were fantastic during our property search. I can’t sing Sophie’s praises highly enough - she is everything a good Estate Agent needs to be. Friendly, professional, communicative and genuinely helpful. She’s a huge asset to RA Bennett’s! Thank you :-)PositiveResponsiveness, Professionalism

Caroline · 24 October 2021

Agent replied · 23 October 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Shaun Jones helped us with our mortgage and sorted a really good deal. We had loads of conversations and we made changes and he was happy and supportive throughout. Really good to deal with and would highly recommend!

Alex · 24 October 2022

Agent replied · 23 October 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Do they want to sell houses?

I tried to book a viewing via this company’s Stratford office today. I seriously wonder if they actually had the property to view. If they do, they are letting down their sellers badly. We are cash buyers and, whilst I appreciate they need to make sure we have funds, their off hand and intrusive questioning was annoying and inappropriate. As house buyers we will take our custom elsewhere.

Elizabeth · 16 November 2022

4/5

Trustpilot

I feel supported very well by Jessica…

I feel supported very well by Jessica who has checked in on me and has been kind and helpful about my situation and my rental journey.

Madeleine · 21 March 2025

5/5

Trustpilot

Chloe is responsive and efficient

Chloe is responsive and efficient. Far better than any other agent I have dealt with at any other agency. Most agencies have closed during covid and don’t bother returning calls!

Claire · 28 January 2021

5/5

Google

It has been a pleasure interacting with RA Bennett recently -- special thanks must go to Sophie, who has been super as a proactive, knowledgeable and supportive sales negotiator. The rest of the team has also been very friendly. Many thanks.PositiveResponsiveness, Professionalism

Henry · 24 October 2021

Agent replied · 23 October 2024

Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Ellie was an absolute pleasure to work with, promptly finding us a new tenant for our bungalow and keeping us fully informed throughout the process. Ellie is a true professional.

Tim · 24 October 2020

1/5

Trustpilot

Please do not take property from RA…

Please do not take property from RA Bennet. They will go above and beyond prior to the home being rented out. Carefully read the agreement, paying particular attention to the small print. They are famously pricey and have a lot of hidden expenses. I'm shocked. They are pilfering from regular tenants.

Josofine · 18 December 2023

5/5

Google

Sophie, Kristina and the Team were extremely helpful and efficient throughout the entire process. They were easily contactable and kept me up to date and provided an excellent service. I would recommend RA Bennett. Thanks for all your help!PositiveResponsiveness, Professionalism

Bernie · 24 October 2021

Agent replied · 23 October 2024

Hi Bernie thank so much for your glowing 5* review and recommendation. We really appreciate it! Best wishes Graham @ Customer Relations

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read RA Bennett & Partners's Google reviews
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